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Hilton Garden Inn Queens/JFK Airport

3.0 star property

Photo gallery for Hilton Garden Inn Queens/JFK Airport

Room, 2 Queen Beds
Property preview
Laundry room
Lobby
Fitness facility

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Parking available

Explore the area

View map
14818 134th St, Jamaica, NY, 11430
  • Place, Resorts World Casino
    ‪4 min drive‬
  • Place, Aqueduct Racetrack
    ‪6 min drive‬
  • Place, St. John's University
    ‪7 min drive‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪4 min drive‬

Room options

View all photos for One King Bed, Accessible

In-room safe, desk, laptop workspace, blackout curtains

One King Bed, Accessible

8.2 out of 10
Very good
(16 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(9 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

8.4 out of 10
Very good
(7 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds (Drinks & Snacks)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Double Beds (Drinks & Snacks)

7.0 out of 10
Good
(9 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard King

In-room safe, desk, laptop workspace, blackout curtains

Standard King

8.4 out of 10
Very good
(78 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Two Doubles

In-room safe, desk, laptop workspace, blackout curtains

Standard Two Doubles

7.4 out of 10
Good
(26 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Queen

One Queen Bed

Standard Queen

8.0 out of 10
Very good
(11 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • Sleeps 3
  • 1 King Bed

2 Double Beds

  • Sleeps 4

Queen Room

  • Sleeps 3

2 Queen Beds Room

  • Sleeps 4

Premium 2 Double Room

  • Sleeps 4

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

King Room With Mobility Accessible Bathtub

  • Sleeps 2

King Room With Tub

  • Sleeps 3

Premium Guest Room With 1 King Bed And In-Room Drinks-Snacks

  • Sleeps 3

King Room With Shower

  • Sleeps 3

Similar properties

Lobby lounge
DoubleTree by Hilton New York JFK Airport
  • Free airport shuttle
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very good, 1,046 reviews
The price is AU$298
includes taxes & fees
23 Nov - 24 Nov
DoubleTree by Hilton New York JFK Airport

About the area

Jamaica

With a stay at Hilton Garden Inn Queens/JFK Airport in Jamaica (Queens), you'll be within a 15-minute drive of Citi Field and Resorts World Casino. .This hotel is 10.6 mi (17.1 km) from Barclays Center Brooklyn and 8.7 mi (14 km) from Flushing Meadows-Corona Park.

What's nearby

  • Resorts World Casino - 4 min drive - 3.9 km
  • Flushing Meadows-Corona Park - 5 min drive - 7.6 km
  • Aqueduct Racetrack - 6 min drive - 4.6 km
  • St. John's University - 7 min drive - 9.8 km
  • UBS Arena - 9 min drive - 12.7 km

Getting around

  • Federal Circle Station - 3 min drive
  • Jamaica Locust Manor Station - 5 min drive
  • John F. Kennedy Intl. Airport (JFK) - 8 min drive

Restaurants

  • ‪Nanking - ‬4 min drive
  • ‪Soul Food Restaurant - ‬4 min drive
  • ‪Dunkin' - ‬4 min drive
  • ‪Popeyes Louisiana Kitchen - ‬4 min drive
  • ‪Let’s Do Brunch - ‬10 min walk

About this property

Hilton Garden Inn Queens/JFK Airport

Hotel in Jamaica with airport shuttle service and a 24-hour fitness center
Hilton Garden Inn Queens/JFK Airport offers 192 air-conditioned accommodations with video-game consoles and safes. LCD televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 192 air-conditioned rooms featuring refrigerators and LCD televisions. Wired and wireless internet access is complimentary, while video-game consoles and satellite programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands. Additional features at this hotel include a fireplace in the lobby and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary at scheduled times.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Hilton Garden Inn Queens/JFK Airport has a restaurant serving breakfast only.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:00 AM to 10:00 PM at scheduled times
  • Parking on site (USD 40 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 11.95 to 19.95 for adults and USD 9.95 to 9.95 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (119 centimetre high)
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (89 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Built in 2005
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 100.00
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 86 per accommodation, per stay (maximum USD 143.32 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 11.95 to 19.95 for adults, and USD 9.95 to 9.95 for children
  • Self parking fee: USD 40 per night
  • Pet fee: USD 86 per accommodation, per stay (maximum USD 143.32 per stay)
  • Service animals are exempt from fees
  • Late check-out fee: USD 100.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Queens/JFK
Hilton Garden Inn Queens/JFK Airport
Hilton Garden Inn Queens/JFK Hotel
Hilton Garden Inn Queens/JFK Hotel Airport
Hilton Garden Inn Queens/JFK Airport Hotel
Hilton Garden Inn Queens/Jfk Airport Hotel Jamaica
Hilton Garden Inn Jamaica
Hilton Garden Inn Jfk
Hilton Queens Jfk Jamaica
Hilton Garden Inn Queens/JFK Airport Hotel
Hilton Garden Inn Queens/JFK Airport Jamaica
Hilton Garden Inn Queens/JFK Airport Hotel Jamaica

Hilton Garden Inn Queens/JFK Airport Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 103 out of 212 reviews
Rating 8 - Good. 40 out of 212 reviews
Rating 6 - Okay. 27 out of 212 reviews
Rating 4 - Poor. 22 out of 212 reviews
Rating 2 - Terrible. 20 out of 212 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ishangalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 1 night in Aug 2025

2/10 Terrible

Cole

Travelled with partner
Disliked: Staff & service
Waited 45 minutes for a shuttle and then when we got to the hotel waited 3 hours to check in (took them 20 minutes to check in one person, with at least 50 people in line). One person at the front desk (who was clueless), and then another person arrived after an hour and a bit. They eventually ran out of rooms with 20+ people in line still to check in, after telling multiple times that they had rooms for everyone. Arguably the worst hotel experience I have ever experienced
Stayed 1 night in Jul 2025

4/10 Poor

Peggy

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport hotel
Stayed 1 night in Jun 2025

6/10 Okay

Amol

Liked: Cleanliness, staff & service, amenities
The shuttle services are not working. And the hotel does not take any action to communicate this to the customers as well, you end up waiting for the shuttle for a long time for no reason.
Stayed 1 night in Jul 2025

10/10 Excellent

jaclyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I stayed here for one night due to an extended layover. The facilities inside the hotel were great, rooms are standard for a Hilton brand. Outside of the property, there was nothing much to see or do. However, this is expected given that it is Close to the airport and most likely majority of people staying here are just trying to get back to the airport. The airport shuttle worked out perfectly, and God is right back to the airport in the morning.
Stayed 1 night in Jul 2025

8/10 Good

James, Mastic Beach

Liked: Cleanliness, staff & service, amenities
Told us we didn’t have the “free breakfast” wven tho it was on confirmation. Called Expedia CS and they called the hotel. Problem solved! Yeah Expedia…
Stayed 1 night in Jul 2025

10/10 Excellent

Rochand

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

2/10 Terrible

Sladjana

Since this is an airport hotel, airport shuttle is a must. I specifically selected this hotel because it had a shuttle, but then when I came and called to get it, I was told that it was not available between 12 and 4PM - the time when most people would need it! Then the next day I barely managed to get onto one because they do not actually keep track of how many people will need it. Finally, it does not drive you to your terminal, but only to the train, so be ready to drag your bags across the airport!
Stayed 1 night in Jul 2025

4/10 Poor

Li

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Limited area and limited staff
Stayed 1 night in Jul 2025

6/10 Okay

MARYANN, Royal Palm Beach

Travelled with family
The shuttle is a small SUV but apparently the 2 big shuttles are under repair. Both drivers who drove us were nice. Our bathroom door took lots of effort to close, you have to force it close, our room was clean and it served the purpose of transient stay in New York. The hotel is very close to the airport
Stayed 2 nights in Jul 2025

10/10 Excellent

LUIS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bueno

un poco caro pero que puedo pedir estamos en new york
Stayed 1 night in Jul 2025

10/10 Excellent

Yaroslav

Stayed 1 night in Jul 2025

8/10 Good

Kerry-Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and Quiet property. Great for a weekend trip.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sherry

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay close to JFK airport.
Stayed 1 night in Jun 2025

4/10 Poor

Tom

Terrible place. AC didn’t work. Took 2 hours to check in due to flight cancellations. Had one person at front desk and she had no clue what to do.
Stayed 1 night in Jul 2025

10/10 Excellent

Ingrid

Stayed 1 night in Jul 2025

8/10 Good

Marsha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was fine. Definitely just good for a stay before your flight. There is not much around the area, but it serviced its purpose.
Stayed 1 night in Jul 2025

6/10 Okay

Dwight, Gulfport

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
No shuttle services. They advertised that they had free air port shuttle which that did not have.
Stayed 1 night in Jul 2025

8/10 Good

John

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

mariecio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The reception was great and the food was good. A good place fro stay in transit or a few days. Very quiet.
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Deceptive Practices & Negligent Service

This experience was so appalling that I feel morally obligated to warn others. 1) No one answers the phone. I called multiple times over two days, only to be transferred and left on hold. When someone did finally answer, I was dumped into yet another automated message, some in Spanish only, with no English translation. 2) The only reason I booked this hotel was for the airport shuttle, which was clearly advertised on both Hotels.com (see Image A) as operating between 6:00 AM–9:30 PM and the hotel’s homepage with no hours listed (see Image B). But when I landed at JFK, I waited outside for over 30 minutes in the heat with my elderly mother and 4 suitcases. After multiple calls, holds, and transfers, I received an automated message saying the shuttle was discontinued due to COVID-19. After FINALLY reaching a human, I was told the shuttle does operate, but not during the day. 3)After checking out, I overheard the front desk answering multiple calls from guests asking about the shuttle. Clearly, I wasn’t the only one misled. Even the signage in the hotel lobby (see Image C) fails to list the hours. 4) The room was in poor condition. The AC unit clanged so loudly that my mother couldn’t sleep. The Keurig machine overflowed because the provided cups were too small. I will say one positive aspect of this hotel is that it is better than sleeping outside. I did see Marriott and DoubleTree shuttles arriving promptly. I’ll be staying there next time and so should you.
Stayed 1 night in Jul 2025

8/10 Good

Anqi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, close to the airport.
Stayed 1 night in Jul 2025

10/10 Excellent

Mame

Stayed 1 night in Jul 2025