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The Westin New York at Times Square

4.5 star property

Photo gallery for The Westin New York at Times Square

Bar (on property)
1 bedroom, hypo-allergenic bedding, in-room safe, desk
Lobby
Bar (on property)
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Pet-friendly

Explore the area

View map
270 W 43rd Street, New York, NY, 10036
  • Place, Times Square
    ‪3 min walk‬
  • Place, Broadway
    ‪3 min walk‬
  • Place, Madison Square Garden
    ‪13 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪21 min drive‬

Room options

View all photos for Traditional Room, 2 Double Beds, City View

Traditional Room, 2 Double Beds, City View

Traditional Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(480 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, City View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Traditional Room, 1 King Bed, City View

8.8 out of 10
Excellent
(362 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking, City View (Corner)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking, City View (Corner)

9.6 out of 10
Exceptional
(11 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Double Beds, City View

9.2 out of 10
Wonderful
(41 reviews)
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(42 reviews)
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(5 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds (View)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 2 Double Beds (View)

8.6 out of 10
Excellent
(103 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed (View)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 1 King Bed (View)

9.2 out of 10
Wonderful
(43 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking (Corner)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 1 King Bed, Non Smoking (Corner)

8.8 out of 10
Excellent
(6 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Grand Room, 2 Queen Beds

8.4 out of 10
Very good
(123 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Grand Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(24 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Non Smoking, Corner

Grand Room, 1 King Bed, Non Smoking, Corner

Grand Room, 1 King Bed, Non Smoking, Corner

9.2 out of 10
Wonderful
(5 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed (View)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed (View)

9.2 out of 10
Wonderful
(10 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, River View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Bedroom, River View

10.0 out of 10
Exceptional
(2 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, River View

Suite, 1 Bedroom, River View

Suite, 1 Bedroom, River View

  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Grand Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Grand Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Grand Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

9.0 out of 10
Wonderful
(2 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Traditional Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

9.2 out of 10
Wonderful
(7 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Traditional Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-in Shwr)

7.6 out of 10
Good
(12 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Grand Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Grand Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Non Smoking (View)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 1 King Bed, Non Smoking (View)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking (View)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 1 King Bed, Non Smoking (View)

9.0 out of 10
Wonderful
(2 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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The price is AU$409
includes taxes & fees
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About the area

New York

With a stay at The Westin New York at Times Square, you'll be centrally located in New York, within a 5-minute walk of Times Square and Broadway. .This luxury hotel is 0.4 mi (0.6 km) from Bryant Park and 0.5 mi (0.8 km) from 5th Avenue.

What's nearby

  • Times Square - 3 min walk - 0.3 km
  • Broadway - 3 min walk - 0.3 km
  • Rockefeller Center - 10 min walk - 0.9 km
  • Madison Square Garden - 13 min walk - 1.1 km
  • Grand Central Terminal - 14 min walk - 1.2 km

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 1 min walk
  • Grand Central - 42 St. Station - 12 min walk
  • LaGuardia Airport (LGA) - 38 min drive

Restaurants

  • ‪Europan Cafe - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Shake Shack - ‬1 min walk
  • ‪Famous Famiglia Pizza - ‬1 min walk
  • ‪Chick-fil-A - ‬1 min walk

About this property

The Westin New York at Times Square

Luxury hotel with a 24-hour fitness center and a 24-hour front desk
The Westin New York at Times Square offers 873 accommodations with iPod docking stations and safes. Televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 873 guestrooms featuring iPod docking stations. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include gift shops/newsstands, wedding services, and a television in a common area.
Satisfy your appetite for dinner at Foundry Bar, a bar/lounge which specializes in American cuisine, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in New York? This hotel has 27756 square feet (2579 square meters) of space consisting of conference space and 27 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:30 AM.
Foundry Bar - This bar specializes in American cuisine and serves dinner only.
Foundry Kitchen - This buffet restaurant specializes in American cuisine and serves breakfast only. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 16.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 65 per day)
  • Valet parking on site (USD 95 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; USD 29 to 36 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Foundry Bar
  • Foundry Kitchen

Things to do

  • 24-hour gym
  • Library
  • Shopping
  • TV in common areas

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 27 meeting rooms
  • 27,756 square feet of conference space
  • Business centre
  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 45 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2002
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per stay
  • Destination fee: USD 45.90 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 29 to 36 per person
  • Fee for in-room wireless internet: USD 16.95 per day (rates may vary)
  • Self parking fee: USD 65 per day
  • Valet parking fee: USD 95 per day
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

New York Times Square Westin
Westin Hotel New York Times Square
Westin New York Times Square
Westin New York Times Square Hotel
Westin Hotel New York
Westin Times Square
The Westin New York At Times Square Hotel New York City
Westin New York City
New York City Westin
Westin Hotel
The Westin New York At Times Square Hotel City
Westin New York at Times Square
The Westin New York at Times Square Hotel
The Westin New York at Times Square New York
The Westin New York at Times Square Hotel New York

The Westin New York at Times Square Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 3054 out of 4762 reviews
Rating 8 - Good. 1003 out of 4762 reviews
Rating 6 - Okay. 398 out of 4762 reviews
Rating 4 - Poor. 159 out of 4762 reviews
Rating 2 - Terrible. 148 out of 4762 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Yong, San Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wifi Internet connection sometimes not easy to connect for my laptop.
Stayed 6 nights in Aug 2025

6/10 Okay

Cynthia Dianne, Sherwood Forest

Travelled with family
Liked: Cleanliness
The Westin is undoubtedly in a great location. It is close to restaurants, Broadway, Times Square and you can easily catch a taxi or Uber right next to the hotel. The customer service is less than desirable, except for the bar, everyone at the restaurant bar was friendly and helpful. My hotel room bathroom's door didn't really close shut (it's a sliding door), the toilet flushed very loudly, like scary loud and all these were inconvenient since it was a shared room. The $40 resort fee is interesting. You can use the $20 of those, as far as I understood, in ways that they have predetermined, otherwise, they just keep it all. Which makes you question, what are they really for? Lastly, the manager at the bell desk, was extremely rude and unprofessional to the other workers who were just trying to do their job and help other customers. I would never want to work with that guy. He made it extremely uncomfortable and was the only on actually being unprofessional.
Stayed 6 nights in Jul 2025

10/10 Excellent

Vanessa De la

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds, clean sheets, super location, good size gym, safe and quiet despite being in the middle of time square
Stayed 7 nights in Aug 2025

10/10 Excellent

Cedric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place
Stayed 2 nights in Jul 2025

10/10 Excellent

Ryan Nsimbe

Liked: Cleanliness
Stayed 5 nights in Aug 2025

10/10 Excellent

Keith

Stayed 4 nights in Jul 2025

10/10 Excellent

SCOTT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend to stay here for safe easy access to Times Square . Subway entrance is easy a crossing one crosswalk! Get location and clean friendly staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Dexter

Stayed 1 night in Aug 2025

10/10 Excellent

Riad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Aug 2025

8/10 Good

Leatha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Nikolas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Lachelle

Stayed 4 nights in Jul 2025

8/10 Good

Perry

Stayed 1 night in Aug 2025

4/10 Poor

Ankit

Disliked: Property conditions & facilities
Not at all a 4 star property anymore. Peeling wallpaper, ripped chairs and extremely dated decor. Badly needs upgrades
Stayed 2 nights in Aug 2025

10/10 Excellent

Shabana

Stayed 1 night in Aug 2025

8/10 Good

Hamed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want to be in the heart of it all, this is it. The Hotel overall is pretty nice and well kept. The rooms are typical. the gentleman that checked us in was boasting that the room 'he gave us' was amazing and blah blah blah...and the reality was that it was ok. We had the double beds that seem a bit smaller than other places. The decor was fine but the bathroom sink was less than desirable with slow drainage and a color sequence that hid optimum cleanliness. Amenities are great including the exercise room. We didnt go to the bar or restaurant because of so many must haves in NY, thus it didn't make the cut, but it looked appealing. Due to the location to Times Square it is louder than what we are used to, mainly due to police or ambulance sirens, so if that bothers you, dont stay here. Otherwise it is pretty solid.
Stayed 5 nights in Jul 2025

2/10 Terrible

Giselle Alexandria

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Services was horrible! Staff is very rude and one staff was arguing with another in front of everyone. Unacceptable!
Stayed 6 nights in Jul 2025

10/10 Excellent

Marcel

Stayed 3 nights in Jun 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went smoothly here. Beds were nice. Could have been quieter but it is Times Sqaure. We got there early but were still able to check in so that was nice. It's super close to everything including subway stations. The only thing that could have been better is the water pressure in the shower. Overall outstanding.
Stayed 4 nights in Jul 2025

6/10 Okay

MARIO FERNANDO

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The showers needed cleaning — they had tile, and the grout was black with mold. Those areas need to be cleaned thoroughly. Every day there was some issue because they would forget to leave body wash or shampoo, and they wouldn’t leave enough towels for four people.
Stayed 5 nights in Aug 2025

10/10 Excellent

Jackeline Guillon

Stayed 4 nights in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Great place no kidding
Stayed 4 nights in Jul 2025

6/10 Okay

Steven

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Kathy

Stayed 4 nights in Jul 2025

8/10 Good

Lissette

Liked: Staff & service
Stayed 2 nights in May 2025