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M Social Hotel Times Square New York

4.0 star property

Photo gallery for M Social Hotel Times Square New York

Breakfast, lunch, dinner served; American cuisine
Lobby
Lobby
Terrace/patio
Room, 2 Double Beds, City View (Social) | Nightclub

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Pet-friendly

Explore the area

View map
226 W 52nd St, New York, NY, 10019
  • Broadway Theatre
    ‪2 min walk‬
  • Times Square
    ‪6 min walk‬
  • Museum of Modern Art
    ‪6 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪13 min drive‬

Room options

View all photos for Superior Room, 2 Double Beds (Hudson River View)

View from room

Superior Room, 2 Double Beds (Hudson River View)

8.6 out of 10
Excellent
(39 reviews)
  • 26 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Social Deluxe Times Square King -Ball Drop View

Nightclub

Social Deluxe Times Square King -Ball Drop View

8.4 out of 10
Very good
(38 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Times Square)

View from property

Deluxe Room, 2 Double Beds (Times Square)

8.6 out of 10
Excellent
(58 reviews)
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Social Premier Times Square King -Ball Drop View

Nightclub

Social Premier Times Square King -Ball Drop View

9.2 out of 10
Wonderful
(24 reviews)
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds (Times Square)

Lobby

Premier Room, 2 Double Beds (Times Square)

8.6 out of 10
Excellent
(42 reviews)
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View (Social)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed, City View (Social)

8.8 out of 10
Excellent
(255 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View (Social)

Room, 2 Double Beds, City View (Social) | Nightclub

Room, 2 Double Beds, City View (Social)

8.8 out of 10
Excellent
(290 reviews)
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Hudson River View)

Superior Room, 1 King Bed (Hudson River View)

Superior Room, 1 King Bed (Hudson River View)

8.8 out of 10
Excellent
(141 reviews)
  • 26 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Family Room

  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

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Exterior

Sheraton New York Times Square Hotel

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
3.7 out of 5, Good, 4,217 reviews
The price is AU$347
includes taxes & fees
17 Aug - 18 Aug
Sheraton New York Times Square Hotel

About the area

New York

With a stay at M Social Hotel Times Square New York, you'll be centrally located in New York, steps from Times Square Church and August Wilson Theater. .This eco-certified hotel is 0.1 mi (0.2 km) from Circle in the Square Theater and 0.1 mi (0.2 km) from Winter Garden Theatre.

What's nearby

  • Broadway Theatre - 2 min walk - 0.2 km
  • Broadway - 2 min walk - 0.2 km
  • Times Square - 6 min walk - 0.6 km
  • Museum of Modern Art - 6 min walk - 0.6 km
  • Jacob K. Javits Convention Center - 19 min walk - 1.7 km

Getting around

  • 50 St. Station (Broadway) - 2 min walk
  • Grand Central - 42 St. Station - 18 min walk
  • LaGuardia Airport (LGA) - 40 min drive

Restaurants

  • ‪Ellen's Stardust Diner - ‬2 min walk
  • ‪Beast & Butterflies - ‬1 min walk
  • ‪Gallagher's Steak House - ‬1 min walk
  • ‪Pret A Manger - ‬2 min walk
  • ‪Bibble & Sip - ‬3 min walk

About this property

M Social Hotel Times Square New York

Eco-certified hotel with a fitness center and a rooftop terrace
M Social Hotel Times Square New York offers 480 accommodations with iPod docking stations and safes. 46-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 480 guestrooms featuring refrigerators and flat-screen televisions. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities including a fitness center and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Satisfy your appetite for lunch or dinner at Beast & Butterflies, a bar/lounge which specializes in American cuisine, or stay in and take advantage of the room service. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in New York? This hotel has 452 square feet (42 square meters) of space consisting of conference space and meeting rooms.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Beast & Butterflies - This bar specializes in American cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 55 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 39.64 for adults and USD 39.64 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Beast & Butterflies

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 452 square feet of conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 33 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • Champagne service
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 45.90 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 39.64 for adults and USD 39.64 for children
  • Nearby parking fee: USD 55 per day
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property has a strict no-smoking policy. Violators will be subject to a fine of USD 500.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

New York Times Square Novotel
Novotel New York Times Square Hotel
Novotel Hotel
Novotel Hotel New York Times Square
Novotel New York Times Square
Accor New York City
New York City Novotel
Novotel Hotel New York
Novotel New York City
Novotel New York Times Square Hotel New York City
Novotel Times Square
Novotel Times Square Hotel
Novotel New York Times Square
M Social Times Square New York
M Social Hotel Times Square New York Hotel
M Social Hotel Times Square New York New York
M Social Hotel Times Square New York Hotel New York

M Social Hotel Times Square New York Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2121 out of 3432 reviews
Rating 8 - Good. 805 out of 3432 reviews
Rating 6 - Okay. 288 out of 3432 reviews
Rating 4 - Poor. 114 out of 3432 reviews
Rating 2 - Terrible. 104 out of 3432 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Bobbi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my family had a wonderful time I would visit again thank you and social hotel Manhattan times square 👍🔥🙏🙏
Stayed 2 nights in May 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 5 nights in May 2025

10/10 Excellent

Amanda

Stayed 2 nights in May 2025

2/10 Terrible

Dawn

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do ***NOT*** stay at this property. First, the elevator was broken; created a line out their door to the street to get in. Second, the print out of my bill showed a credit from my deposit BUT they charged more than the entire bill to my credit card!! BEWARE of their “smoking fee” SCAM!!! No one in my room ever smokes but they “claim” that we smoked in our room, which is totally false. They would not waive the fee and require me to dispute the charge with my credit card company. After my stay, I’ve seen several online reviews stating the same issue. Their balcony stank of marijuana more than once! Worst customer service I’ve ever had at a hotel!!! Will not stay again. Highly recommend you do not make the same mistake I did.
Stayed 5 nights in May 2025

4/10 Poor

troy a

Stayed 2 nights in Mar 2025

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really enjoyed MSocial

MSocial is perfectly situated for walkability or a quick stroll to a subway ride. The staff was friendly and helpful. The hotel was very quiet in spite of the hum of the city below. The rooftop bar is a nice amenity. Rooms were clean and decor was fresh and up to date. Our only recommended change would be to the shower floors. The are very slippery as the floor tiles are actually wall tiles - versus smaller, textured ceramic tiles with grout that you typically see. Something for management to consider when changes are made down the road.
Stayed 4 nights in May 2025

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gem overlooking Times Square

As the home base for our first family trip in NYC, we couldn’t ask for more from this hotel. The location was amazing, the room was clean and spacious, and the rooftop bar was fabulous. It was a bonus that there was a gaming area for our teens. I would totally recommend this hotel and will seek it out for future stays!
View from our room
Short walk to unique restaurants like Mom’s Kitchen & Bar
Hotel bar overlooking dining area overlooking Times Square
We enjoyed the hotel bar drink special
Stayed 5 nights in Mar 2025

6/10 Okay

MIchele

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The location was fabulous. Literally across the street, maybe 500 yards from the theatre. You could see the Flat Iron building and Jumbotron clearly from the restaurant and rooftop bar. The beds and pillows were not comfortable. The shower walls had scale. The carpet in the hallway was wrinkled and dirty. Front desk staff excellent. Our waiter was excellent. Seating person was neglectful. First waiter was rude.
Stayed 2 nights in May 2025

10/10 Excellent

Gilberto

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Bryan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great
Stayed 2 nights in Apr 2025

6/10 Okay

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Massimiliano

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, recommended
Stayed 3 nights in May 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Yvonne

Travelled with family
Great location. Small room for the cost.
Stayed 3 nights in May 2025

10/10 Excellent

Luiza Gabriela

Travelled with family
great service and staff…
Stayed 2 nights in May 2025

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Location - Quiet Hotel with a Vibe

Location was perfect - you are right "outside" the craziness of Times Square and in the heart of theater district. Close to everything - probably the best location I have stayed at in my travels to NYC. I requested a high floor to avoid noise and was given floor 9 (their lowest floor I think) - I was a bit nervous due to music/crowd in lobby/DJ. My daughter asked if I booked a "party hotel." LOL. While I hear some bass, it shut off every night by midnight and it wasn't an issue with the A/C white noise. I heard no traffic and can't recall hearing other guests or doors slamming like normal hotels. It was a very peaceful stay. All in all, I really liked this hotel option and would recommend it. For reference, I stayed in a city view room with two double beds. My view was really of a rooftop with A/C from the hotel, but I really didn't care about the view so much. They charge a resort fee which gives you $10 bar credit each day (somehow I also got a $60 F&B credit too which I used toward the buffet breakfast); you do NOT get any waters in your room but there is a Duane Reede/CVS store below so I bought two 6-packs of water to put in the fridge in my room.
Stayed 3 nights in May 2025

8/10 Good

Bryce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would like to give a 5 star review, but I called for a replacement remote (buttons not working) for the TV 3 times and nobody showed up. I gave up after 3 tries. Otherwise, everything else was great.
Stayed 3 nights in May 2025

8/10 Good

Nazila

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The cupboards in the room were outdated and the pillows too hard. The staff were very helpful and friendly. Location great.
Stayed 4 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

Majdi

Stayed 1 night in May 2025

10/10 Excellent

kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 4 nights in Apr 2025

10/10 Excellent

Deborah Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciate the daily housekeeping services. The in-room safe and refrigerator are convenient. Staff is courteous and helpful. The hotel's location is close to shopping, dining, Broadway theaters and transportation choices.
Stayed 4 nights in Apr 2025

8/10 Good

Randolph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Tatyana

Stayed 1 night in May 2025

10/10 Excellent

Rudolph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025