Located in New York (Manhattan), Motto by Hilton New York City Chelsea is within a 15-minute walk of 5th Avenue and Madison Square Garden. .This hotel is 0.7 mi (1.1 km) from Empire State Building and 0.5 mi (0.9 km) from Herald Square.
What's nearby
5th Avenue - 5 min walk - 0.4 km
Madison Square Park - 5 min walk - 0.4 km
Chelsea Hotel - 5 min walk - 0.5 km
Madison Square Garden - 8 min walk - 0.7 km
Empire State Building - 10 min walk - 0.8 km
Getting around
New York 23rd St. Station - 2 min walk
23 St. Station (7th Av.) - 4 min walk
LaGuardia Airport (LGA) - 26 min drive
Restaurants
Smithfield Hall - 3 min walk
Dunkin' - 2 min walk
Barcade - 3 min walk
Memo Shish Kebab - 2 min walk
2 Bros. Pizza - 2 min walk
About this property
Motto by Hilton New York City Chelsea
Motto by Hilton New York City Chelsea offers 374 air-conditioned accommodations with laptop-compatible safes and hair dryers. Cable television is provided.
Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 374 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes, and housekeeping is provided daily.
Be sure to enjoy recreational amenities including a 24-hour fitness center and bicycles to rent. Additional features at this hotel include complimentary wireless internet access and concierge services.
At Motto by Hilton New York City Chelsea, enjoy a satisfying meal at the restaurant.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage.
Motto by Hilton New York City Chelsea has a restaurant on site.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Food and drink
A restaurant
Things to do
24-hour gym
Bicycle rentals
Family friendly
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
42 floors
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
Cable channels
More
Air conditioning
Connecting rooms available
Heating
Laptop-compatible safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 50 lbs per pet
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Resort fee: USD 34.43 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Pet fee: USD 150 per accommodation, per stay
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Motto by Hilton New York City Chelsea Hotel
Motto by Hilton New York City Chelsea New York
Motto by Hilton New York City Chelsea Hotel New York
Motto by Hilton New York City Chelsea Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1112 out of 1549 reviews
10 - Excellent
1,112
Rating 8 - Good. 264 out of 1549 reviews
8 - Good
264
Rating 6 - Okay. 89 out of 1549 reviews
6 - Okay
89
Rating 4 - Poor. 39 out of 1549 reviews
4 - Poor
39
Rating 2 - Terrible. 45 out of 1549 reviews
2 - Terrible
45
9.6/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
Reviews
6/10 Okay
Iris
Travelled with family, Travelled with group
30 Dec 2025
Liked: Cleanliness
Not my favorite hotel. The room was very worn. It was clean. The beds are very short and don’t see how any person over 5’6” could be comfortable. It was cold while there and there were no blankets on bed . The staff is polite but I didn’t feel like they were friendly at all. The cleaning crews blog down the elevators during the day. Paid too much for what it is
The location was amazing—I could easily walk to many great restaurants. The food and staff at Lulla, the first-floor café, were also very nice. The bed, bedding, and pillows were comfortable. The room was quite tight but there are thoughtfully designed storage spaces to organize stuffs. I took one star off because I could hear people in the next room talking very clearly (was annoyed especially at late night), but I guess that’s the case with most hotels in Manhattan.
Location was great and the view from my city view room was awesome.
The room might have been one of the most annoying I’ve ever stayed in though.
1. The lights are tied to some type of sensor, they kept shutting off when I was sitting down trying to work. When I stood up they would turn back on. I never did figure out how to stop this.
2. There was no closet in the room. In an already small room it means having to take up space with a luggage rack in the middle of the room.
3. The bathroom sink was in the entryway/bedroom.
Jamie was amazing he assisted us this whole trip , big shoutout to Jamie for giving us the best room and this will be my go-to hotel when i am visiting NYC
We were unpleasantly interrupted between the hours of 11 pm and then past midnight by a dog left unattended across the hall from us who was barking incessantly due to his owners who left him left unattended. After front calls to the front desk, we were told nothing could be done since the dogs owners were out, and all they could be done was wait until they returned.