Located in New York (Manhattan), Motto by Hilton New York City Chelsea is within a 15-minute walk of 5th Avenue and Madison Square Garden. .This hotel is 0.7 mi (1.1 km) from Empire State Building and 0.6 mi (1 km) from Gramercy Park.
What's nearby
Madison Square Garden - 8 min walk - 0.7 km
Empire State Building - 10 min walk - 0.8 km
Times Square - 19 min walk - 1.6 km
Broadway - 19 min walk - 1.6 km
Grand Central Terminal - 3 min drive - 1.8 km
Getting around
New York 23rd St. Station - 2 min walk
23 St. Station (7th Av.) - 4 min walk
LaGuardia Airport (LGA) - 26 min drive
Restaurants
Memo Shish Kebab - 2 min walk
Starbucks - 2 min walk
Smithfield Hall - 3 min walk
Barcade - 2 min walk
2 Bros Pizza - 2 min walk
About this property
Motto by Hilton New York City Chelsea
Hotel with a restaurant, a short walk to 5th Avenue
Motto by Hilton New York City Chelsea offers 374 air-conditioned accommodations with laptop-compatible safes and hair dryers. Cable television is provided.
Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 374 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes, and housekeeping is provided daily.
Be sure to enjoy recreational amenities including a 24-hour fitness center and bicycles to rent. Additional features at this hotel include complimentary wireless internet access and concierge services.
At Motto by Hilton New York City Chelsea, enjoy a satisfying meal at the restaurant.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage.
Motto by Hilton New York City Chelsea has a restaurant on site.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Food and drink
A restaurant
Things to do
24-hour gym
Bicycle rentals
Family friendly
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
42 floors
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
Cable channels
More
Air conditioning
Connecting rooms available
Heating
Laptop-compatible safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 50 lbs per pet
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Resort fee: USD 34.43 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Pet fee: USD 150 per accommodation, per stay
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Motto by Hilton New York City Chelsea Hotel
Motto by Hilton New York City Chelsea New York
Motto by Hilton New York City Chelsea Hotel New York
Motto by Hilton New York City Chelsea Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
I was referred to this hotel by a friend. I could not be more pleased! The room was perfect and cozy and had the most wonderful view from the 20th floor. The city looked beautiful both night and day! This was a fun and active environment with a great restaurant And vibe but when you were ready to turn in, it was peaceful and quiet. And added bonus, was the chocolate croissant and coffee in the morning. Seriously the best chocolate croissant I’ve ever had in my life. I felt incredibly comfortable and safe. This hotel gave off wonderful energy. Thank you!
Quiet, clean and very nice place to stay in the busy big apple. I loved the bunk rooms. We took our 3 boys and a friend of theirs and the room was great for the 4 of them. The bar in the lobby made great latte too!
Season
Stayed 4 nights in Mar 2025
2/10 Terrible
Erika
Travelled with family
18 Mar 2025
Liked: Cleanliness
Disliked: Staff & service
Was told upon arrival that the room that I had booked was not available due to an unforeseen circumstance. I was offered a room that only had a king bed for my husband, myself and my son. We definitely did not fit and I could not sleep all night. Definitely the worst experience I’ve had in a long time. Would like to have known what the unforeseen circumstance was, or to at least have gotten some credit towards some thing. I specifically booked this room as it would have a bunkbed for my son. He was very disappointed as were we. We were also told it was because we booked through Expedia, and not through the hotel themselves. If this is true, it makes me wary to book through Expedia again.
Overall we enjoyed the hotel and would stay again. Unfortunately we were in a room that had an adjoining door, and the guests staying next to us were very loud and came in during early morning hours and slammed doors and talked loudly. The four elevators were also very slow with servicing the 40 floors. We had to wait quite a bit just to get to lobby.
Motto may now be our go-to in NYC. It has a great staff and location. It’s clean and comfortable. We reserved a city-view room and it was well worth it. The room is a typical NYC size, but very well organized.
The staff at Motto has been nothing but top notch in terms of customer service and making me feel valued as a guest. I would not hesitate to stay here again.
I required an accessible room and they did not disappoint.
The hotel itself seems lovely but our room was only cleaned once our whole stay. Everyday we had to request new towels, bins emptied and even toilet roll. You would think me flagging this once would make them be proactive and ensure the room was definitely cleaned the next day - not the case at all. The staff seem to be very reactive to issues here they could easily prevent.
For over £100 per night you would expect the basic room clean.
You are also paying around £30 per day resort fee which includes 2 bottles of water per day - you only get these if your room gets serviced! Big scam!!