6/10 Okay
Stephanie
Travelled with family
15 May 2025
Liked: Staff & service
There were no outlets in the bathroom. The outlets by the desk were not working. There was a drip sound of some sort that started around 1 am and never stopped. I have a 1 syllable 4 letter last night and yet most employees called me by a different name. I have the easiest name, how do you mess that up? Room service forgot to bring up ketchup with our fries and by the time we got it, the fries were cold. Food was not tasty. Overall, what was expected to have been a luxurious stay was nothing but disappointment. Took over 30 minutes to have a bellman come up to our room.
Location was great but would not return as the value just wasn’t there.
Stephanie
Stayed 1 night in May 2025