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Marriott Syracuse Downtown

4.0 star property

Photo gallery for Marriott Syracuse Downtown

Exterior
Serves dinner, brunch and happy hour
Banquet hall
Serves dinner, brunch and happy hour
Dinner and brunch served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available
  • Laundry

Explore the area

View map
100 East Onondaga Street, Syracuse, NY, 13202
  • Place, Landmark Theatre
    ‪3 min walk‬
  • Place, The Oncenter
    ‪3 min walk‬
  • Place, Armory Square
    ‪8 min walk‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(30 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds

Pillow-top beds, in-room safe, desk, blackout curtains

Room, Multiple Beds

8.8 out of 10
Excellent
(48 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed with Sofa bed

Pillow-top beds, in-room safe, desk, blackout curtains

Club Room, 1 King Bed with Sofa bed

  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(48 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Hearing Accessible)

Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed (Hearing Accessible)

  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (Hearing Accessible)

Pillow-top beds, in-room safe, desk, blackout curtains

Room, Multiple Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed with Sofa bed (Hearing Accessible)

Pillow-top beds, in-room safe, desk, blackout curtains

Club Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (Mobility Accessible, Roll-In Shower)

Pillow-top beds, in-room safe, desk, blackout curtains

Room, Multiple Beds (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior
Best Western Syracuse Downtown Hotel and Suites
  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
4.2 out of 5, Very good, 577 reviews
The price is AU$214
includes taxes & fees
24 Nov - 25 Nov
Best Western Syracuse Downtown Hotel and Suites

About the area

Syracuse

Located in Syracuse (Downtown Syracuse), Marriott Syracuse Downtown is within a 5-minute walk of Onondaga County War Memorial and The Oncenter. .This luxury hotel is 0.3 mi (0.4 km) from Landmark Theatre and 0.4 mi (0.6 km) from Museum of Science and Technology.

What's nearby

  • Landmark Theatre - 3 min walk - 0.3 km
  • The Oncenter - 3 min walk - 0.3 km
  • Museum of Science and Technology - 6 min walk - 0.6 km
  • Armory Square - 8 min walk - 0.7 km
  • Syracuse University - 20 min walk - 1.7 km

Getting around

  • New York State Fair Station - 10 min drive
  • Hancock Intl. Airport (SYR) - 10 min drive

Restaurants

  • ‪Cafe 500 - ‬2 min walk
  • ‪Salt City Bar - ‬1 min walk
  • ‪Eleven Waters - ‬1 min walk
  • ‪Cafe Kubal - ‬5 min walk
  • ‪Pavone's Pizza - ‬4 min walk

About this property

Marriott Syracuse Downtown

Luxury hotel with a 24-hour fitness center and a 24-hour business center
Marriott Syracuse Downtown offers 315 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 50-inch Smart televisions come with premium cable channels and Netflix.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Stay in one of 315 guestrooms featuring Smart televisions. Your room comes with a pillowtop bed. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and wedding services. This hotel also features a ballroom and a vending machine.
You can enjoy a meal at the restaurant serving the guests of Marriott Syracuse Downtown, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Syracuse? This hotel has 34517 square feet (3207 square meters) of space consisting of a conference center and 21 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Shaughnessy's Irish Pub - This pub serves brunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Eleven Waters - This restaurant serves breakfast, brunch, and dinner. Open daily.

Awards and affiliations

The property is a member of Historic Hotels of America.

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 19 per day)
  • Valet parking on site (USD 27 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 18 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Eleven Waters
  • Shaughnessy's Irish Pub

Things to do

  • 24-hour gym

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Wedding services

Business services

  • 21 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (34,517 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 11 floors
  • Ballroom
  • Banquet hall
  • Built in 1924
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 30 lbs per pet)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 18 per person
  • Self parking fee: USD 19 per day
  • Valet parking fee: USD 27 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott Syracuse Downtown Hotel
Marriott Syracuse Downtown
Marriott Syracuse Syracuse
Marriott Syracuse Downtown Hotel
Marriott Syracuse Downtown Syracuse
Marriott Syracuse Downtown Hotel Syracuse

Marriott Syracuse Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 589 out of 1001 reviews
Rating 8 - Good. 207 out of 1001 reviews
Rating 6 - Okay. 94 out of 1001 reviews
Rating 4 - Poor. 56 out of 1001 reviews
Rating 2 - Terrible. 55 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Liked Architecture of hotel Did not like Pub food
Stayed 1 night in Aug 2025

8/10 Good

Carmel

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The rooms were great. I didn’t like that we had to pay for coffee this morning, free on weekends. The rooms were really nice, the staff were great. I didn’t like they charged for wifi, please tuck it into the price. My daughter and I were out walking and there was drug addicts accross the street, I know that happens, but it wasn’t them it was two other guys who made us feel unsafe. The ubers were good. The parking was not great as it was extra as well.
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend in Syracuse

Staff were very kind and supportive
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Hotel was amazing from the check in to the check out. Staff goes above and beyond to make sure each guest is comfortable and happy. Very polite and friendly staff in every area of the hotel. Room was very clean. Beds were comfortable with very fresh linens. Beautiful hotel in walking distance to restaurants, stores and bars. Will be back!
Stayed 1 night in Aug 2025

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the after hours security guard that walked us into the hotel, to Tamika who greeted us with a smile and quickly got us into our room as it was nearly 5am (due to a delay in our flight for 7hours!) to the bedroom, the quiet location. The hotel ambience and decor is fantastic! Keep up the outstanding work!
Stayed 1 night in Aug 2025

10/10 Excellent

Kirsten

Liked: Cleanliness
Gorgeous renovation
Stayed 1 night in Aug 2025

10/10 Excellent

Bryan

Stayed 1 night in Aug 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service
Hotels was nice just dated. But then again it’s an old hotel so the history. And woodwork is kinda cool. Very convenient to go to concerts on the Lake. It’s right across from the bus station. Only problem is kitchen closed T 11:00 on a Saturday night down stairs in the Irish pub
Stayed 1 night in Aug 2025

10/10 Excellent

Alicia, Los Angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and courteous. The room was very spacious and clean.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Older hotel, no amenities for the bathrooms- basics like lotion. Front desk staff was friendly and responsive. Housekeeping forgot their belongings in my room, the sheets were stained, walls were dirty. I'm surprised by the lack of attention to detail.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lilybeth, EAST HARTFORD

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the hotel decor and amazing service! Thank you
Stayed 1 night in Jul 2025

6/10 Okay

Alice

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was supposed to be ready at 4:00, but it wasn't ready until 8:00 pm
Stayed 1 night in Jul 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent facility in a challenging location
Stayed 2 nights in Aug 2025

10/10 Excellent

Jay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice building.
Stayed 1 night in Jul 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a wonderful stay. The rooms were very clean and service was excellent. The only thing I found frustrating is the lighting in the room. It was very dim. I would definitely recommend it to others.
Stayed 2 nights in Aug 2025

10/10 Excellent

Rahonie

Stayed 2 nights in Jul 2025

10/10 Excellent

Jonathan, Charleston

Liked: Cleanliness, staff & service, property conditions & facilities
No water bottles in the room. Need better in-room coffee offerings. Otherwise, very content.
Stayed 1 night in Jul 2025

10/10 Excellent

TASHA

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel!
Stayed 1 night in Jul 2025

2/10 Terrible

Brian

Liked: Cleanliness
Stayed 2 nights in Jul 2025

6/10 Okay

Carla

Travelled with family
Liked: Room comfort

Housekeeping delays, no rooms ready

Arrived just after 4pm, when check in was allowed, and the room was not ready. We waited about an hour and a half only to join a line of guests in the lobby checking in and being told the same. Once we reached the desk they confirmed we were in the queue for clean rooms and were in luck as ours had just been listed as ready. It was frustrating but I can’t imagine arriving as late as 5:30 or 6 and not being able to go to your room. I also felt for the people at the desk having to manage so many unhappy travelers - management needs to address this staffing issue ASAP.
Stayed 1 night in Jul 2025

10/10 Excellent

Kristine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Renato

Stayed 1 night in Jul 2025

2/10 Terrible

Sandra, sun valley

Disliked: Amenities
Check in says 4p, got here at 3p, and said will call when room is ready. Never received a call, called at 6:30p, says still in the queue for check in, but will squeeze us in. Checked in at 7pm, dropped off our luggages and set the thermostat to 65 since it was 80 degrees in the room. Came back at 9p, temperature didn’t drop. Called front desk, sent a tech out, fixed the issue. Went to go shower, no conditioner left in the bottle, called front desk, says will send some up. Went to turn on the tv, remote can change volume but cannot change channels. This place was terrible by far. Called front desk, offered me 50k points. Really? What is a hotel room without TV, terrible check in service and the list goes on? Horrible.
Stayed 1 night in Jul 2025

8/10 Good

William, North New Hyde Park

Stayed 1 night in Jul 2025

10/10 Excellent

Angel

Stayed 1 night in Jul 2025