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Best Western Syracuse Downtown Hotel and Suites

3.0 star property

Photo gallery for Best Western Syracuse Downtown Hotel and Suites

Exterior
City view
Free daily continental breakfast
Property amenity
1 bedroom, premium bedding, pillow-top beds, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Laundry

Explore the area

View map
416 S Clinton St, Syracuse, NY, 13202
  • Armory Square
    ‪2 min walk‬
  • Landmark Theatre
    ‪3 min walk‬
  • JMA Wireless Dome
    ‪3 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (Dining Table;Living Room;with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (Dining Table;Living Room;with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (Dining Table;Living Room;with Sofabed)

8.0 out of 10
Very good
(12 reviews)
  • 58 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

1 bedroom, premium bedding, pillow-top beds, desk

Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

8.8 out of 10
Excellent
(11 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(11 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible, Kitchenette (with Sofabed)

1 bedroom, premium bedding, pillow-top beds, desk

Suite, 1 King Bed, Accessible, Kitchenette (with Sofabed)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Kitchenette

Standard Room, 2 Double Beds, Non Smoking, Kitchenette

Standard Room, 2 Double Beds, Non Smoking, Kitchenette

9.2 out of 10
Wonderful
(16 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;with Sofabed)

1 bedroom, premium bedding, pillow-top beds, desk

Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;with Sofabed)

8.8 out of 10
Excellent
(14 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Marriott Syracuse Downtown

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 1,000 reviews
The price is AU$227
includes taxes & fees
31 Aug - 1 Sept
Marriott Syracuse Downtown

About the area

Syracuse

With a stay at Best Western Syracuse Downtown Hotel and Suites, you'll be centrally located in Syracuse, within a 5-minute drive of Syracuse University and Destiny USA. .This historic hotel is 1.7 mi (2.7 km) from JMA Wireless Dome and 4.3 mi (6.9 km) from New York State Fairgrounds.

What's nearby

  • Armory Square - 2 min walk - 0.2 km
  • Landmark Theatre - 3 min walk - 0.3 km
  • The Oncenter - 10 min walk - 0.9 km
  • JMA Wireless Dome - 3 min drive - 2.2 km
  • Destiny USA - 3 min drive - 3.6 km

Getting around

  • Syracuse Regional Transportation Center - 8 min drive
  • Hancock Intl. Airport (SYR) - 10 min drive

Restaurants

  • ‪Margaritas Mexican Cantina - ‬3 min walk
  • ‪Funk 'n Waffles - ‬2 min walk
  • ‪Pastabilities - ‬3 min walk
  • ‪Kitty Hoynes - ‬4 min walk
  • ‪Cafe Kubal - ‬2 min walk

About this property

Best Western Syracuse Downtown Hotel and Suites

Historic hotel with free breakfast and a fitness center
Best Western Syracuse Downtown Hotel and Suites offers 68 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium digital channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 68 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include a television in a common area, a banquet hall, and a vending machine.
A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Syracuse? This hotel has 646 square feet (60 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Uncovered parking on site (USD 15 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 646 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Hardwood flooring in room
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchairs on site

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Renovated entire property - December 2022
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per day
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 15 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Clinton Jefferson
Jefferson Clinton
Jefferson Clinton Hotel
Jefferson Clinton Hotel Syracuse
Jefferson Clinton Syracuse
Hotel Jefferson Clinton
Jefferson Clinton Hotel
Jefferson Clinton Suites
Best Syracuse Suites Syracuse
Best Western Syracuse Downtown Hotel Suites
Best Western Syracuse Downtown Hotel and Suites Hotel
Best Western Syracuse Downtown Hotel and Suites Syracuse
Best Western Syracuse Downtown Hotel and Suites Hotel Syracuse

Best Western Syracuse Downtown Hotel and Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 274 out of 525 reviews
Rating 8 - Good. 127 out of 525 reviews
Rating 6 - Okay. 75 out of 525 reviews
Rating 4 - Poor. 24 out of 525 reviews
Rating 2 - Terrible. 25 out of 525 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
none
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Staff super friendly and happy to assist-best part of hotel! It is a historic hotel so some issues have to be overlooked, but it is a non-smoking hotel and my room smelled of old smoke. I wish they did breakfast on weekends at 7 so people who were attending graduations could grab something before leaving...
Stayed 3 nights in May 2025

8/10 Good

Michele

Travelled with family
Liked: Cleanliness, staff & service
Great staff. Comfortable rooms. Limited breakfast and no bar.
Stayed 2 nights in May 2025

10/10 Excellent

Lori

Stayed 1 night in May 2025

10/10 Excellent

Yazir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Consistently amazing experience

This is my second time visiting this hotel and it has been a consistently amazing experience. From the front desk staff to the cleanliness of the room you would think you are staying in a 5 star hotel. This hotel has old time charm in a modern style. The room is very spacious and the view is fantastic. It’s centrally located to some great restaurants. I’m staying here moving forward anytime I have to come to Syracuse University to visit my child.
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 1 night in May 2025

10/10 Excellent

Denise

Stayed 1 night in Apr 2025

4/10 Poor

nikki

Disliked: Staff & service, property conditions & facilities, room comfort

No AC room was very hot!!

Our AC did not work in our room. I called the front desk and the night “manager” came to replace the batteries in the thermostat which didn’t work either. I asked if she please had a fan since our room was very hot and no air cycling at all. Then we asked for a different room, apparently there were none available. The day manager came in, in the morning, I let her know what happened and she did take some money off our bill. The day manager, Stephanie was very nice.
Stayed 1 night in May 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Kevin

Travelled with partner
Liked: Cleanliness, staff & service
Room 1100 was tiny and a/c did not seem to work Room at a constant 72. Property is in a nice location
Stayed 1 night in May 2025

10/10 Excellent

Brenda, Rochester

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic kitchenette minu-suite!
Stayed 1 night in May 2025

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Ronald

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent- all the amenities- full size fridge, microwave, silverware - even a dishwasher! And some of the most comfortable beds I’ve ever had in a hotel
Stayed 1 night in May 2025

8/10 Good

Cory

Liked: Cleanliness
Parking kind of sucks but that is out of their control. The
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service

Between OK and good.

Lot of hair all over the bathroom floor. No soap. No channel guide for the TV. Poor lighting in the bathroom. One light by the bed had no bulb. But comfortable bed, convenient location.
Stayed 3 nights in Apr 2025

10/10 Excellent

Eileen

Stayed 1 night in Apr 2025

8/10 Good

darra

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay! Very central location!!
Stayed 2 nights in Apr 2025

10/10 Excellent

HERMINIO, Guaynabo

Stayed 2 nights in Apr 2025

10/10 Excellent

gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to venue
Stayed 1 night in Apr 2025

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Eileen

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice and the staff were very nice and helpful. The hotel is close to the theater, restaurants, and train station. We like the hotel very much and are looking forward to our next stay.
Stayed 1 night in Jan 2025

6/10 Okay

Medhanit

Liked: Staff & service
It is ok
Stayed 1 night in Apr 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Love how clean the rooms were.
Stayed 4 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like breakfast. I haven't gotten refund on the deposit for door cards.
Stayed 1 night in Feb 2025