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Embassy Suites by Hilton Syracuse Destiny USA

3.5 star property

Photo gallery for Embassy Suites by Hilton Syracuse Destiny USA

Lobby
Point of interest
Bar (on property)
Courtyard
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
311-371 Hiawatha Blvd., Syracuse, NY, 13204
  • Place, Destiny USA
    ‪2 min walk‬
  • Place, WonderWorks
    ‪2 min walk‬
  • Place, NBT Bank Stadium
    ‪16 min walk‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪7 min drive‬

Room options

View all photos for Suite, 1 King Bed

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Suite, 1 King Bed

8.6 out of 10
Excellent
(77 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Suite, 1 King Bed

8.8 out of 10
Excellent
(9 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Suite, 2 Queen Beds

8.6 out of 10
Excellent
(79 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Corner

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Suite, 1 King Bed, Corner

8.0 out of 10
Very good
(2 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Corner

View from room

Suite, 2 Queen Beds, Corner

7.6 out of 10
Good
(5 reviews)
  • 50 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Suite, 2 Queen Beds

View from room

Deluxe Suite, 2 Queen Beds

7.8 out of 10
Good
(14 reviews)
  • 60 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Suite, 1 King Bed, Accessible, Bathtub

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Suite, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(7 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Suite, 1 King Bed, Accessible, Bathtub

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

49-inch plasma TV with cable channels, TV

Suite, 2 Queen Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(8 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Roll-In Shower)

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(5 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Suite, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(5 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

Two-Room Corner King Suite

  • Sleeps 4

Deluxe Queen Suite with Two Queen Beds

  • Sleeps 6

King Studio Suite

  • Sleeps 4

King Suite - Hearing Accessible

  • Sleeps 4

Two-Room Suite With 2 Queen Beds-Mobility Accessible With Bathtub

  • Sleeps 6

Two-Room King Suite-Non-Smoking

  • Sleeps 4

Two Room Suite With 2 Queen Beds

  • Sleeps 6

Two-Room Suite With Two Queen Beds-Hearing Accessible

  • Sleeps 6

Two-Room Suite With 2 Queen Beds, Roll-in Shower-Mobility Accessible

  • Sleeps 6

Mobility Two Room King Suite with Roll in Shower

  • Sleeps 4

Two Room Two Queen Corner Suite

  • Sleeps 6

One-Room Suite With 1 King Bed And Tub-Mobility Accessible

  • Sleeps 4

Mobility Accessible One Bedroom Suite King Tub

  • Sleeps 4

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About the area

Syracuse

Located in Syracuse (Lakefront), Embassy Suites by Hilton Syracuse Destiny USA is within a 5-minute walk of Destiny USA and within 4 minutes by car from Erie Canal Museum..This hotel is 2.3 mi (3.7 km) from Landmark Theatre and 2.3 mi (3.7 km) from Museum of Science and Technology.

What's nearby

  • Destiny USA - 2 min walk - 0.2 km
  • WonderWorks - 2 min walk - 0.2 km
  • 5 Wits Adventure - 2 min walk - 0.2 km
  • Central New York Regional Market - 11 min walk - 1.0 km
  • NBT Bank Stadium - 16 min walk - 1.4 km

Getting around

  • Syracuse Regional Transportation Center - 17 min walk
  • Hancock Intl. Airport (SYR) - 8 min drive

Restaurants

  • ‪Panera Bread - ‬12 min walk
  • ‪The Cheesecake Factory - ‬6 min walk
  • ‪Auntie Anne's - ‬9 min walk
  • ‪Pawsitivitea - ‬12 min walk
  • ‪Sbarro - ‬12 min walk

About this property

Embassy Suites by Hilton Syracuse Destiny USA

Embassy Suites by Hilton Syracuse Destiny USA offers 209 air-conditioned accommodations with laptop-compatible safes and safes. Accommodations offer separate sitting areas and include sofa beds. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 49-inch plasma televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 209 air-conditioned rooms featuring refrigerators and microwaves. 49-inch plasma televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and separate sitting areas.
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, wedding services, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary cooked-to-order breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Syracuse? This hotel has 10000 square feet (929 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary cooked-to-order breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Embassy Suites by Hilton Syracuse Destiny USA has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 15 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (71 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs are available on request at the property

Payment types

Important information

Optional extras

  • Self parking fee: USD 15 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 8:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hilton Syracuse Destiny USA Hotel
Embassy Suites Hilton Destiny USA Hotel
Embassy Suites Hilton Syracuse Destiny USA
Embassy Suites Hilton Destiny USA
Embassy Suites Hilton stiny U
Embassy Suites by Hilton Syracuse Destiny USA Hotel
Embassy Suites by Hilton Syracuse Destiny USA Syracuse
Embassy Suites by Hilton Syracuse Destiny USA Hotel Syracuse

Embassy Suites by Hilton Syracuse Destiny USA Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 625 out of 1064 reviews
Rating 8 - Good. 197 out of 1064 reviews
Rating 6 - Okay. 109 out of 1064 reviews
Rating 4 - Poor. 63 out of 1064 reviews
Rating 2 - Terrible. 70 out of 1064 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Xiao xiao

Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff! Shout out to everyone who worked on Christmas Day!
Stayed 1 night in Dec 2025

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, amenities
Ease and cleanliness
Stayed 1 night in Dec 2025

10/10 Excellent

Tiana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I had a great stay at Embassy Suites. The hotel was very clean and well maintained, which made the experience comfortable and relaxing. The complimentary drinks at the bar were a nice bonus and really added value to the stay. Most of all, the staff was incredibly friendly, welcoming, and helpful throughout my visit. I would definitely stay here again and recommend it to others.
Stayed 1 night in Dec 2025

10/10 Excellent

Dsean

Stayed 3 nights in Dec 2025

2/10 Terrible

Omar

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Klermoo

Stayed 1 night in Dec 2025

10/10 Excellent

Shawn

Travelled with group
Liked: Cleanliness, staff & service, amenities
EVERYTHING
Stayed 1 night in Dec 2025

10/10 Excellent

Tamieka

Stayed 2 nights in Dec 2025

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The only issue my wife and I had was trying to order room service and no one would answer. otherwise everything was perfect.
Stayed 1 night in Dec 2025

10/10 Excellent

Sandeep

Stayed 1 night in Dec 2025

10/10 Excellent

Jacklyn

Stayed 1 night in Dec 2025

4/10 Poor

Firat

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Materials used in the hotel and especially in the room was very poor. So did the workmanship. The breakfast ended at 09:30 am in the morning which was very early and we missed it as we checked in late previous night.
Stayed 1 night in Dec 2025

8/10 Good

Ruth

Stayed 3 nights in Dec 2025

10/10 Excellent

Asim

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2025

6/10 Okay

Victor

Liked: Cleanliness, room comfort
The hotel is good. Staff is very good. Breakfast is also very good. But we had a bad experience during the breakfast. A guy sitting next to us started to talk to us insistently, almost aggressively, and since we didn't want to be impolite we stayed there waiting for the staff to do something, and although some servers identified the problem (because of the awkwardness), nobody approched him. I'm not even sure he was staying at the hotel or just having breakfast there.
Stayed 1 night in Dec 2025

10/10 Excellent

Tim

Stayed 1 night in Dec 2025

4/10 Poor

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Could not check in till 4:15, was disappointed.I had to wait around.
Stayed 1 night in Dec 2025

10/10 Excellent

Lori

Stayed 1 night in Dec 2025

10/10 Excellent

Stephen

Stayed 1 night in Dec 2025

10/10 Excellent

Serena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Jahaira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Dec 2025

10/10 Excellent

RIFEN

Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Clean and comfortable room, convenient location, and friendly staff. Everything went smoothly. Would stay here again.
Stayed 1 night in Dec 2025

10/10 Excellent

Pamela

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff at desk
Stayed 1 night in Dec 2025

6/10 Okay

mohammed t

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
Pro: Hotel location is decent. Check in process was easy and the front desk staff was very nice. Breakfast buffet was also adequate & lobby was decorated beautifully for the holidays. Cons: The problem was the cleanliness. We were first given a room on the 7th floor which upon entering was trashed by the previous guests and wasn’t cleaned before we were given the room key. Mind you we checked in at 9 pm.We came back down and got another room without any issue. But the hallways were still full of tiny pieces of trash all over. Not sure if i have ever seen anything like this before. Overall a 6/10
dirty room
dirty sink
dirty floor
Stayed 1 night in Dec 2025

4/10 Poor

Marie

Liked: Staff & service
Disliked: Cleanliness, room comfort
The bar was good and the breakfast was great, the crowd in the hotel was sketchy there were men in ski masks in the lobby both nights just walking around watching people. The whole place smelled like marijuana and our central air did not work. The poloce were at breakfast due to an altercation and it was a bit too much. This hotel used to be great and now the wrong crowd stays there.
Stayed 2 nights in Dec 2025