Embassy Suites by Hilton Syracuse Destiny USA

3.5 star property

Photo gallery for Embassy Suites by Hilton Syracuse Destiny USA

Lobby
Bar (on property)
Point of interest
Courtyard
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
311-371 Hiawatha Blvd., Syracuse, NY, 13204
  • Place, Destiny USA
    ‪2 min walk‬
  • Place, WonderWorks
    ‪2 min walk‬
  • Place, NBT Bank Stadium
    ‪19 min walk‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪9 min drive‬

Room options

Suite, 1 King Bed

8.6 out of 10
Excellent
(79 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 King Bed

8.8 out of 10
Excellent
(9 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Suite, 2 Queen Beds

8.6 out of 10
Excellent
(79 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

Suite, 1 King Bed, Corner

8.0 out of 10
Very good
(2 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Suite, 2 Queen Beds, Corner

7.6 out of 10
Good
(5 reviews)
  • 50 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

Deluxe Suite, 2 Queen Beds

7.8 out of 10
Good
(14 reviews)
  • 60 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

Suite, 1 King Bed, Accessible, Bathtub

  • 42 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(7 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 King Bed, Accessible, Bathtub

  • 42 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Suite, 2 Queen Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(8 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(5 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

Suite, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(5 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

Two-Room Corner King Suite

  • Sleeps 4
  • Free Wi-Fi

Deluxe Queen Suite with Two Queen Beds

  • Sleeps 6
  • Free Wi-Fi

King Studio Suite

  • Sleeps 4
  • Free Wi-Fi

King Suite - Hearing Accessible

  • Sleeps 4
  • Free Wi-Fi

Two-Room Suite With 2 Queen Beds-Mobility Accessible With Bathtub

  • Sleeps 6
  • Free Wi-Fi

Two-Room King Suite-Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

Two Room Suite With 2 Queen Beds

  • Sleeps 6
  • Free Wi-Fi

Two-Room Suite With Two Queen Beds-Hearing Accessible

  • Sleeps 6
  • Free Wi-Fi

Two-Room Suite With 2 Queen Beds, Roll-in Shower-Mobility Accessible

  • Sleeps 6
  • Free Wi-Fi

Mobility Two Room King Suite with Roll in Shower

  • Sleeps 4
  • Free Wi-Fi

Two Room Two Queen Corner Suite

  • Sleeps 6
  • Free Wi-Fi

One-Room Suite With 1 King Bed And Tub-Mobility Accessible

  • Sleeps 4
  • Free Wi-Fi

Mobility Accessible One Bedroom Suite King Tub

  • Sleeps 4
  • Free Wi-Fi

Similar properties

About the area

Syracuse

Located in Syracuse (Lakefront), Embassy Suites by Hilton Syracuse Destiny USA is within a 5-minute walk of Destiny USA and within 4 minutes by car from Erie Canal Museum..This hotel is 2.3 mi (3.7 km) from Landmark Theatre and 2.3 mi (3.7 km) from Museum of Science and Technology.

What's nearby

  • Destiny USA - 2 min walk - 0.2 km
  • WonderWorks - 2 min walk - 0.2 km
  • 5 Wits Adventure - 2 min walk - 0.2 km
  • Central New York Regional Market - 14 min walk - 1.3 km
  • NBT Bank Stadium - 19 min walk - 1.7 km

Getting around

  • Syracuse Regional Transportation Center - 17 min walk
  • Hancock Intl. Airport (SYR) - 8 min drive

Restaurants

  • ‪Panera Bread - ‬12 min walk
  • ‪The Cheesecake Factory - ‬6 min walk
  • ‪Auntie Anne's - ‬9 min walk
  • ‪Pawsitivitea - ‬12 min walk
  • ‪P.F. Chang's China Bistro - ‬3 min walk

About this property

Embassy Suites by Hilton Syracuse Destiny USA

Embassy Suites by Hilton Syracuse Destiny USA offers 209 air-conditioned accommodations with laptop-compatible safes and safes. Accommodations offer separate sitting areas and include sofa beds. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 49-inch plasma televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 209 air-conditioned rooms featuring refrigerators and microwaves. 49-inch plasma televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and separate sitting areas.
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, wedding services, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary cooked-to-order breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Syracuse? This hotel has 10000 square feet (929 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary cooked-to-order breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Embassy Suites by Hilton Syracuse Destiny USA has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 15 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (71 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM

Contactless check-in available

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total pets

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs are available on request at the property

Payment types

Important information

Optional extras

  • Self parking fee: USD 15 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 8:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hilton Syracuse Destiny USA Hotel

Embassy Suites Hilton Destiny USA Hotel

Embassy Suites Hilton Syracuse Destiny USA

Embassy Suites Hilton Destiny USA

Embassy Suites Hilton stiny U

Embassy Suites by Hilton Syracuse Destiny USA Hotel

Embassy Suites by Hilton Syracuse Destiny USA Syracuse

Embassy Suites by Hilton Syracuse Destiny USA Hotel Syracuse

Embassy Suites by Hilton Syracuse Destiny USA Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 641 out of 1088 reviews
Rating 8 - Good. 202 out of 1088 reviews
Rating 6 - Okay. 110 out of 1088 reviews
Rating 4 - Poor. 64 out of 1088 reviews
Rating 2 - Terrible. 71 out of 1088 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jaqueline

Stayed 1 night in Feb 2026

10/10 Excellent

Emma

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless! It had a clean smell and it was a comfortable temperature when we arrived!
Stayed 1 night in Feb 2026

8/10 Good

Ken

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was super spacious. Check in staff was extremely efficient. Complementary breakfast was a nice touch. Made to order chef singing help lifted up the vibe! Great work.
Stayed 1 night in Feb 2026

6/10 Okay

Zachary

Stayed 1 night in Feb 2026

10/10 Excellent

Kristen

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable bed. Nice and clean hotel
Stayed 1 night in Jan 2026

6/10 Okay

Kathryn

Travelled with family and small children
Liked: Amenities, property conditions & facilities
the good: the front desk staff were lovely. The person who checked us in was friendly and made the whole process easy. We thought the free beverages at the bar were a great feature. We don’t drink alcohol but we were still able to use the vouchers for sodas and our child was able to get a little Shirley temple which they loved! The lobby was beautiful and very spacious. We enjoyed the complimentary breakfast. The food was great! There were a ton of options plus a woman who was making fresh omelettes! the not so great: the room was very small and the bed was not comfortable. If you prefer a very firm bed, you may love it but we did not. No one slept well. We were a touch disappointed that their walking path to the mall wasn’t covered or even plowed. We enjoyed the pool but thought it could have been cleaner. there was noticeable grime on some of the tiles but otherwise not too bad! the bad: at 9:30ish-am we got an insistent knocking on our door even though we have a do not disturb sign on the door. My husband answers and it’s a cleaning man who tells us we need to check out. Excuse me? Check out time hasn’t even approached yet. I’ve paid for this room until that point. If the management wants to knock after guests are supposed to have left or even call the rooms and politely tell them it’s time, fine. The rudeness of the knocking and dismissal were extremely off-putting to us. You’re telling me you needed the room that bad? Unprofessional for sure.
Stayed 1 night in Feb 2026

8/10 Good

Jessica, Binghamton

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, pleasant stay, great location next to the mall. Only issue was that the parking lot which was nearly empty was poorly plowed
Stayed 1 night in Jan 2026

8/10 Good

Sarah

Stayed 4 nights in Jan 2026

10/10 Excellent

ashley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel and room. Staff was friendly and welcoming. The room was clean and the hotel is right next to the mall and restaurants
Stayed 1 night in Feb 2026

6/10 Okay

Taran

Liked: Staff & service, amenities
Disliked: Cleanliness
The toilet was soiled. We had to repack and relocate to a different room.
Stayed 1 night in Jan 2026

10/10 Excellent

Ashley

Stayed 1 night in Jan 2026

2/10 Terrible

Bryant

Liked: Cleanliness, property conditions & facilities
We was accused of smoking in the room , when it clear on camera we enter and exit out the hotel and I smoked at the designated area . But because the manager found empty bags and weed on plastic tray he accused me of smoking in my room which was a complete lie and then decided to charge a smoking fee
Stayed 2 nights in Jan 2026

10/10 Excellent

Brittany

Stayed 2 nights in Jan 2026

10/10 Excellent

Margaret

Liked: Cleanliness, amenities, property conditions & facilities
Everything clean, lobby is spacious the happy hour and breakfast were great
Stayed 1 night in Jan 2026

10/10 Excellent

Stacey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
What a great hotel!! Staff was amazing! Bar and restaurant was convenient and good.
Stayed 1 night in Jan 2026

10/10 Excellent

Jiaying

Stayed 1 night in Jan 2026

2/10 Terrible

Austin

I never checked in to my room, because of a snowstorm, and the service at the hotel was very unhelpful and unprofessional with my request to move the stay
Stayed 1 night in Jan 2026

10/10 Excellent

Louis

Liked: Cleanliness, property conditions & facilities
Yes
Stayed 1 night in Jan 2026

8/10 Good

Penelope

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
The staff was amazing! They were all friendly and helpful! The cocktail hour was a nice bonus
Stayed 1 night in Jan 2026

10/10 Excellent

Michelle

Stayed 2 nights in Dec 2025

8/10 Good

JOSE

Stayed 1 night in Jan 2026

10/10 Excellent

Barry

Stayed 2 nights in Jan 2026

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities
Courteous staff and clean
Stayed 1 night in Jan 2026

2/10 Terrible

Alaa

Travelled with family
Disliked: Property conditions & facilities
The double queen bed suites feature a bathroom door that can't be locked (by design). This can be inconvenient from a privacy perspective when more than one person shares the room, which is the primary reason people choose two queen beds or a suite.
Stayed 3 nights in Dec 2025

10/10 Excellent

Allison

Stayed 1 night in Jan 2026