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Collegian Hotel & Suites, Trademark Collection by Wyndham

3.5 star property

Photo gallery for Collegian Hotel & Suites, Trademark Collection by Wyndham

Lobby sitting area
Bar (on property)
Lobby
Meeting facility
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Free airport shuttle
  • Room service
  • Housekeeping
  • Parking available

Explore the area

View map
1060 E Genesee St, Syracuse, NY, 13210
  • Syracuse University
    ‪6 min walk‬
  • SUNY Upstate Medical University
    ‪8 min walk‬
  • JMA Wireless Dome
    ‪16 min walk‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪11 min drive‬

Room options

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, pillow-top beds, desk

Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Mobility)

1 bedroom, hypo-allergenic bedding, pillow-top beds, desk

Room, 1 Queen Bed, Accessible, Non Smoking (Mobility)

7.4 out of 10
Good
(3 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Accessible, Non Smoking (Mobility)

1 bedroom, hypo-allergenic bedding, pillow-top beds, desk

Deluxe Room, 1 Queen Bed, Accessible, Non Smoking (Mobility)

9.0 out of 10
Wonderful
(9 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(46 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Syracuse

Located in Syracuse (Eastside), Collegian Hotel & Suites, Trademark Collection by Wyndham is within a 10-minute walk of Syracuse University and Crouse Hospital. .This hotel is 0.6 mi (0.9 km) from SUNY Upstate Medical University and 0.8 mi (1.3 km) from The Oncenter.

What's nearby

  • Syracuse University - 6 min walk - 0.6 km
  • SUNY Upstate Medical University - 8 min walk - 0.7 km
  • JMA Wireless Dome - 16 min walk - 1.4 km
  • Landmark Theatre - 18 min walk - 1.6 km
  • Armory Square - 2 min drive - 2.2 km

Getting around

  • Syracuse Regional Transportation Center - 10 min drive
  • Hancock Intl. Airport (SYR) - 11 min drive

Restaurants

  • ‪Chipotle Mexican Grill - ‬8 min walk
  • ‪Bleu Monkey Cafe - ‬9 min walk
  • ‪Faegan's Cafe & Pub - ‬8 min walk
  • ‪XO Taco - ‬8 min walk
  • ‪Franco's Pizzeria & Deli - ‬3 min walk

About this property

Collegian Hotel & Suites, Trademark Collection by Wyndham

Hotel with free airport shuttle, a quick walk to Syracuse University
Collegian Hotel & Suites, Trademark Collection by Wyndham offers 73 accommodations with designer toiletries and hair dryers. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Syracuse hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Stay in one of 73 guestrooms featuring flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and wedding services. Additional features at this hotel include a fireplace in the lobby and a ballroom.
Grab a bite to eat at SALT Restaurant & Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available on request).
Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 10:00 AM.
SALT Restaurant & Bar - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 7:00 AM to 10:30 PM at scheduled times and on request
  • Uncovered parking on site (USD 10 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 14 to 32 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • SALT Restaurant & Bar

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (81 centimetre high)
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:00 PM to 8:00 AM

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay (maximum USD 100 per stay), plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 14.00 to 32.00 per person
  • Uncovered self parking fee: USD 10 per night (in/out privileges)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay (maximum USD 100 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Genesee Grande
Genesee Grande Hotel
Genesee Grande Hotel Syracuse
Genesee Grande Syracuse
Genesee Hotel
Hotel Genesee
Golden Tulip Syracuse
Scholar Hotel Syracuse
Genesee Grande Hotel Suites
Collegian Hotel & Suites, Trademark Collection by Wyndham Hotel

Collegian Hotel & Suites, Trademark Collection by Wyndham Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 444 out of 1034 reviews
Rating 8 - Good. 227 out of 1034 reviews
Rating 6 - Okay. 184 out of 1034 reviews
Rating 4 - Poor. 95 out of 1034 reviews
Rating 2 - Terrible. 84 out of 1034 reviews

7.8/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Vicki

Stayed 1 night in May 2025

10/10 Excellent

Sean, POTSDAM

Stayed 1 night in May 2025

10/10 Excellent

Nichole

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 2 nights in Mar 2025

10/10 Excellent

Robert, Aurora

Stayed 1 night in Mar 2025

10/10 Excellent

Lorraine

Stayed 1 night in Jan 2025

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good. Close to university
Stayed 2 nights in May 2025

4/10 Poor

Tanmay

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
The bathroom is really tiny, the toilet is very low. My
Stayed 2 nights in May 2025

2/10 Terrible

Tammy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk attendant was beyond rude. I have never been spoken to the way this woman spoke to me. I would never recommend this facility just based on first impression of the building then the horrible customer service if you even want to call it that. Just horrible.
Stayed 2 nights in May 2025

10/10 Excellent

Lieta

Stayed 1 night in May 2025

6/10 Okay

Edward

Liked: Staff & service
Disliked: Cleanliness
I found SEVERAL long dark hairs in my bed. It gave me the absolute sense that the cleaning service DID NOT change the bed sheets after the previous guest. That was really unnerving, and it felt unsanitary. In addition, the hotel had prison-style shampoo/conditioner/body wash on the wall, and there was no shampoo. I always prefer individual bottles, and thankfully I keep a johnson's baby shampoo travel bottle for situations like this. I spent $200 for one night, but would compare the cleanliness to a Motel 6. On the other hand, the receptionist in the lobby was very nice.
Stayed 1 night in May 2025

4/10 Poor

Peggy-Sue

Disliked: Cleanliness, amenities, property conditions & facilities
Basement room was damp and musty. Dog barking in a nearby room. Outdated rooms.
Stayed 1 night in May 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Decent property. Very close to Syracuse U. Lobby looks recently redone. Room was OK. Maybe redone several years ago so not old. Not a bad place if you are passing through or want a lesser priced option for visiting the university or going to the Syracuse Mets.
Stayed 1 night in May 2025

10/10 Excellent

Sheila

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a good location. The staff was friendly and helpful. The best part of hotel is dining and shuttle service.
Stayed 1 night in May 2025

10/10 Excellent

Zhaoming

Liked: Amenities
No comment
Stayed 1 night in May 2025

6/10 Okay

Sarah

Hotel was ok. Room had an odor. Probably won’t stay there again.
Stayed 1 night in May 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great place to stay if you are need of any of the university or hospital facilities in Syracuse.
Stayed 3 nights in Apr 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Brings back of dorm room memories

Broken AC, no air circulation turned off due to loud clicking sound, rip bed sheet, other had multiple hair and stain spots on comforter.
Stayed 1 night in Apr 2025

4/10 Poor

Jennifer

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly, but our shower didn’t work, tv didn’t work, room smelled like smoke and the shower wasn’t clean. On the upside, Great, easy parking and lovely lobby, super convenient to Syracuse University.
Stayed 1 night in Apr 2025

10/10 Excellent

Jean

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
The room was visibly clean but there was a musty odor. Also the heat register was not working- only A/C. The hotel did respond to this concern very promptly but couldn’t repair so offered us a space heater. We switched hotels for our second night in town due to the smell.
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Room comfort

Avoid

The building doesn't look like the pictures at all. AC was broken. No free breakfast- was refused at the hotel restaurant who tried to charge me 14.99 for a garbage continental breakfast. The redeeming quality was proximity to JMA Dome. Thats it.
Stayed 1 night in Apr 2025

10/10 Excellent

Pawel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Samuel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid at all costs

Room was not ready until after 4, check in was at 3. Room was very hot, over 80 degrees and I was told AC could not be turned on due to age of building. Cold water did not work and there were stains on the bedding. Paid over $600 and I can honestly say it was the worst hotel I have ever stayed at.
Stayed 1 night in Apr 2025

2/10 Terrible

Timothy

Travelled with family
The air conditioner didn't work when I arrived, another party I was traveling with also had an air conditioner that did not work in their room. The staff assured us that they just needed time to cool. Hours later we returned only to find the room was even warmer, between 75-80 degrees. When I complained I was told they couldn't move me to another room because none where available and I was offered a fan. I left and drove home. I paid over $600 for this sh*t show.
Stayed 1 night in Apr 2025

4/10 Poor

Daniel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Easy location to campus. Property is beat up a bit.
Stayed 1 night in Apr 2025