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Hyatt Regency Rochester

3.5 star property

Photo gallery for Hyatt Regency Rochester

Exterior
Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe
Bar (on property)
Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe
Front of property – evening/night

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View map
125 East Main Street, Rochester, NY, 14604
  • Place, Rochester Riverside Convention Center
    ‪2 min walk‬
  • Place, Blue Cross Arena
    ‪6 min walk‬
  • Place, Strong
    ‪8 min walk‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (High Floor)

7.4 out of 10
Good
(6 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

7.4 out of 10
Good
(19 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, River View

7.8 out of 10
Good
(13 reviews)
  • River view
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Skyline)

Suite, 1 King Bed (Skyline)

Suite, 1 King Bed (Skyline)

  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, River View (High Floor)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, River View (High Floor)

8.0 out of 10
Very good
(4 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds

7.8 out of 10
Good
(61 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (High Floor)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds (High Floor)

8.4 out of 10
Very good
(5 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, River View

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, River View

7.2 out of 10
Good
(10 reviews)
  • River view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Rochester

With a stay at Hyatt Regency Rochester, you'll be centrally located in Rochester, steps from Rochester Riverside Convention Center and within a 10-minute walk of Blue Cross Arena. .This hotel is 0.4 mi (0.6 km) from Eastman School of Music and 0.5 mi (0.8 km) from Strong.

What's nearby

  • Rochester Riverside Convention Center - 2 min walk - 0.2 km
  • Blue Cross Arena - 6 min walk - 0.6 km
  • Genesee River's High Falls - 8 min walk - 0.7 km
  • Strong - 8 min walk - 0.7 km
  • Eastman School of Music - 8 min walk - 0.7 km

Getting around

  • Rochester Station - 10 min walk
  • Greater Rochester Intl. Airport (ROC) - 12 min drive

Restaurants

  • ‪Rochester Public Library - ‬4 min walk
  • ‪The Street - Craft Kitchen And Bar - ‬1 min walk
  • ‪Mercantile On Main - ‬3 min walk
  • ‪Bar Bantam - ‬4 min walk
  • ‪Am/Fm Coffee - ‬6 min walk

About this property

Hyatt Regency Rochester

Hyatt Regency Rochester offers 341 accommodations with safes and complimentary newspapers. Pillowtop beds feature down comforters. 55-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include showers, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 341 guestrooms featuring refrigerators and iPod docking stations. Your pillowtop bed comes with down comforters. 55-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature designer toiletries and hair dryers.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy American cuisine at CORSO ~ Italian Casual, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11 AM.
CORSO ~ Italian Casual - This restaurant specializes in American cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. Happy hour is offered.
CORSO ~ Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (USD 16 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11 AM on weekends; USD 10 to 22 for adults and USD 9 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • CORSO ~ Bar
  • CORSO ~ Italian Casual

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (183 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (92 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 25 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from February 12 2026 to March 31 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 60 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10 to 22 for adults, and USD 9 to 15 for children
  • Covered self parking fee: USD 16 per day (in/out privileges)
  • Pet fee: USD 60 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Hyatt Regency Hotel Rochester
Hyatt Regency Rochester
Hyatt Rochester
Rochester Hyatt
Rochester Hyatt Regency
Hyatt Regency Rochester Hotel Rochester
Hyatt Regency Rochester Hotel
Hyatt Regency Rochester Hotel
Hyatt Regency Rochester Rochester
Hyatt Regency Rochester Hotel Rochester

Hyatt Regency Rochester Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 399 out of 1000 reviews
Rating 8 - Good. 213 out of 1000 reviews
Rating 6 - Okay. 172 out of 1000 reviews
Rating 4 - Poor. 116 out of 1000 reviews
Rating 2 - Terrible. 100 out of 1000 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Martin

Stayed 1 night in Dec 2025

6/10 Okay

Zanine

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
The staff was really nice and helpful. The room was not completely clean upon arrival.

10/10 Excellent

Timothy

Stayed 2 nights in Dec 2025

10/10 Excellent

Nelfa

Liked: Cleanliness, staff & service, amenities
The room was super clean, I felt very good, I'll be back soon, this hotel is already my favorite
Stayed 1 night in Dec 2025

10/10 Excellent

talaysha

Stayed 1 night in Dec 2025

10/10 Excellent

Christopher, Burlington

Stayed 2 nights in Oct 2025

6/10 Okay

Suzannne

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff not accommodating and inefficient. Took long time to check out.
Stayed 3 nights in Dec 2025

4/10 Poor

Caroline

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I had asked for a late checkout and was attended to in a rude manner the bathroom shower flower was cracked .the lady didn't even try .
Stayed 2 nights in Nov 2025

10/10 Excellent

Victor

Stayed 1 night in Nov 2025

2/10 Terrible

Wayne Lydell

Stayed 3 nights in Nov 2025

4/10 Poor

Wayne Lydell

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
They booked me into a filthy room and it was not updated. I learned from another white guest that his room was updated clean and wonderful. I feel as if I was given an outdated dirty room due to my race and being profiled when arriving. I had to request a new room and they moved me to another room. Very unpleasant experience.
Stayed 1 night in Nov 2025

2/10 Terrible

Cynthia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No continental breakfast which was advertised, room was incredibly run down. Water damage in bathroom. Beds were uncomfortable, stained pillowcases. Was supposed to have a river view room and did not. Advertised jacuzzi tub which was not in working order. Terrance was closed.
Stayed 1 night in Nov 2025

4/10 Poor

Qader

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room felt neglected.
Stayed 2 nights in Nov 2025

10/10 Excellent

Xash

Stayed 1 night in Nov 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very dark and no lighting options. The bathroom did not have any ventilation.
Stayed 1 night in Nov 2025

10/10 Excellent

Jose

Stayed 1 night in Aug 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2025

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and spacious. Check-in was fast and easy. Bed was very comfortable.
Stayed 1 night in Nov 2025

6/10 Okay

Jonathan

Disliked: Cleanliness
Breakfast was not good
Stayed 1 night in Nov 2025

8/10 Good

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great locstion. Walking distance to Blue cross arena and Dinosaur BBQ. Big clean hotel easy to navigate hotel with parking garage attached.
My room on 21st floor
Welcome to Rochester sign
View from room
View from room
Stayed 1 night in Nov 2025

8/10 Good

Bonnie

Everything was ok except breakfast and dinner. $20 for dry overcooked food. Host of restaurant was very unfriendly and not accommodating at all.
Stayed 1 night in Nov 2025

4/10 Poor

lamont

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

otis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was very good
Stayed 1 night in Nov 2025

10/10 Excellent

Kalen

Stayed 1 night in Nov 2025

6/10 Okay

Anna

Business traveller
Disliked: Amenities, property conditions & facilities
The hotel lacks a lot of amenities at $250/night price. The front desk staff was friendly. But unfortunately the rooms are in much needed renovation: pillows are worn out and completely flat, rust stains in the bathroom floors, curtains don’t close all the way, A/C vents are so dirty the room becomes an allergy inducing trap, tv has almost no watchable channels and movies cost $18.99 to rent. Not to mention it is not in the best part of town so getting food near by is almost impossible.
Stayed 2 nights in Nov 2025