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The Giacomo, an Ascend Collection Hotel

3.0 star property

Photo gallery for The Giacomo, an Ascend Collection Hotel

Lobby
Exterior
Premium bedding, down duvets, pillow-top beds, individually decorated
Premium bedding, down duvets, pillow-top beds, individually decorated
Premium bedding, down duvets, pillow-top beds, individually decorated

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
222 First Street, Niagara Falls, NY, 14303
  • Place, Conference Center Niagara Falls
    ‪2 min walk‬
  • Place, Seneca Niagara Resort & Casino
    ‪5 min walk‬
  • Place, Maid of the Mist
    ‪7 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(93 reviews)
  • City view
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Fireplace)

Premium bedding, down duvets, pillow-top beds, individually decorated

Standard Room, 1 King Bed, Non Smoking (Fireplace)

9.6 out of 10
Exceptional
(18 reviews)
  • City view
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Non Smoking 2 person Whirlpool in Bath

Standard King Non Smoking 2 person Whirlpool in Bath

Standard King Non Smoking 2 person Whirlpool in Bath

9.2 out of 10
Wonderful
(19 reviews)
  • City view
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Non Smoking 2 person Whirlpool in Bath with Fireplace

Standard King Non Smoking 2 person Whirlpool in Bath with Fireplace

Standard King Non Smoking 2 person Whirlpool in Bath with Fireplace

9.4 out of 10
Exceptional
(26 reviews)
  • City view
  • 24 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(26 reviews)
  • City view
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Jacuzzi

Premium bedding, down duvets, pillow-top beds, individually decorated

Standard Room, 1 King Bed, Jacuzzi

  • City view
  • 24 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Fireplace

Premium bedding, down duvets, pillow-top beds, individually decorated

Standard Room, 1 King Bed, Fireplace

  • City view
  • 24 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Fireplace

Premium bedding, down duvets, pillow-top beds, individually decorated

Room, 1 King Bed, Accessible, Fireplace

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Niagara Falls

With a stay at The Giacomo, an Ascend Collection Hotel, you'll be centrally located in Niagara Falls, just a 3-minute walk from Niagara Falls State Park and 7 minutes by foot from Seneca Niagara Resort & Casino. .This boutique hotel is 0.4 mi (0.7 km) from Maid of the Mist and 0.5 mi (0.8 km) from Rainbow Bridge.

What's nearby

  • Niagara Falls State Park - 2 min walk - 0.2 km
  • Conference Center Niagara Falls - 2 min walk - 0.2 km
  • Seneca Niagara Resort & Casino - 5 min walk - 0.5 km
  • Maid of the Mist - 7 min walk - 0.6 km
  • Rainbow Bridge - 8 min walk - 0.7 km

Getting around

  • Niagara Falls Station - 6 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 42 min drive

Restaurants

  • ‪Stir - ‬11 min walk
  • ‪Blues Burger Bar - ‬7 min walk
  • ‪TDR @ Seneca Niagara Casino & Hotel - ‬8 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Hard Rock Cafe - ‬6 min walk

About this property

The Giacomo, an Ascend Collection Hotel

Boutique hotel with free parking, 7-minute walk to Seneca Niagara Resort & Casino
The Giacomo, an Ascend Collection Hotel offers 41 accommodations with complimentary newspapers and complimentary bottled water. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This Niagara Falls hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 41 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and tour/ticket assistance.
Take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 8:00 AM to 10:30 AM.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 8:00 AM and 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking within 3 metres
  • Free secured self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (64 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways
  • Lever door handles
  • Lift (104 centimetre wide door)
  • Portable shower seat
  • Roll-in shower (206 centimetre wide)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (79 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Built in 1929

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Giacomo Hotel
Giacomo Hotel Niagara Falls
Giacomo Niagara Falls
The Giacomo Hotel Niagara Falls
Giacomo
The Giacomo, Ascend Collection
The Giacomo, Ascend Hotel Collection Hotel
The Giacomo An Ascend Hotel Collection Member
The Giacomo, Ascend Hotel Collection Niagara Falls
The Giacomo, Ascend Hotel Collection Hotel Niagara Falls

The Giacomo, an Ascend Collection Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 562 out of 1000 reviews
Rating 8 - Good. 241 out of 1000 reviews
Rating 6 - Okay. 110 out of 1000 reviews
Rating 4 - Poor. 49 out of 1000 reviews
Rating 2 - Terrible. 38 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room and property clean
Stayed 1 night in Nov 2025

10/10 Excellent

Russell

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Nov 2025

10/10 Excellent

Janice

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, excellent service and the staff was attentive. I would definitely stay again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Tondra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff and beautiful older boutique hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Alan, Heathfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Gregory

Stayed 2 nights in Oct 2025

6/10 Okay

JOHN

Liked: Cleanliness, property conditions & facilities, room comfort
the room was advertised as having a 2 person whirlpool. it was way too small for 2 adults
Stayed 1 night in Oct 2025

6/10 Okay

Mackenzie

Liked: Staff & service
Disliked: Cleanliness, room comfort
The staff was SO KIND and helpful. The hotel is just VERY OLD. It could have had a deep cleaning. I was attracted to the hotel for the old vibes but there was just a lot of things that were very dirty it stained.
Stayed 2 nights in Oct 2025

10/10 Excellent

lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location to attractions
Stayed 2 nights in Oct 2025

10/10 Excellent

sarva

Travelled with group
Liked: Amenities
Clean room friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

Anita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and it the room was exactly as described. The bed was comfortable and the room clean and quiet. We enjoyed our stay!
Stayed 2 nights in Oct 2025

10/10 Excellent

Krystle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVE the Giacomo. They are friendly. They are attentive. Perfect location from Canadian side of falls and NY as well as walking distance from everything. Amazing breakfast buffet in morning. Couldn’t have asked for a better stay!!
Stayed 2 nights in Oct 2025

8/10 Good

Dawn

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good stay. Evetyone was very helpful and pleasant. Great location for walking to the falls. Appreciate being able to bring our dog.
Stayed 2 nights in Oct 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a neat historical hotel! The hotel was beautiful and the staff was extremely friendly and helpful. Our room was very cozy and very well furnished. We really enjoyed the extra sitting area in the evening. The breakfast was very good too! Really appreciated the free coffee and cookies available in the entry and the bar was super nice. Probably the best part of this hotel was the great location! Right down the street from The Niagara State Park! The staff told us we could go up to the very top floor and view the fireworks they did over the Falls every night too! That was a great way to view them! The area around the hotel had several restaurants and the parking was in a secure gated lot right across the street. If your going to the park, this is definitely the hotel to stay in!
Outside of hotel
Front entry
Hotel at night
Viewing Fireworks from top floor
Stayed 3 nights in Sep 2025

10/10 Excellent

Holli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If we enjoy our stay, very convenient to Niagara Falls. Very nice lounge with great observation of the surrounding area. Breakfast with many options to choose from included in the price of our stay. Staff were very courteous and helpful about our visit.
Stayed 2 nights in Oct 2025

6/10 Okay

John

Travelled with partner
Liked: Staff & service
Property is in need of renovations. Room had lots of paint issues. Loud, constant ventilation noise outside room window. Overpriced for the quality. Neighborhood needs help, as well.
Stayed 1 night in Oct 2025

6/10 Okay

Rebecca

Disliked: Property conditions & facilities
Decent place. Old, out of date, room needed minor repairs, blow dryer did not work.
Stayed 2 nights in Oct 2025

8/10 Good

Aurora Padilla

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Biggest perk is the excellent location. Walking distance to all major tourist sites on both US and Canadian side. Hotel is showing its age with paint, carpet and wallpaper. Comfortable beds, quiet, and clean but doesn’t feel luxurious if that’s what you’re looking for.
Stayed 5 nights in Oct 2025

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our experience was better than we hoped for. It was perfect for my cousin's 70th birthday
Stayed 1 night in Oct 2025

6/10 Okay

Todd

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Over priced cheap hotel

It's equivalent to the Holiday Inn Express. Tje pictures make it look much more elegant than it is. The breakfast was continental, with powered eggs and sausage pucks in warmers. Very disappointed. Should have just booked with one of the nearby hotels and saved the $80, gotten a good breakfast elsewhere.
Stayed 1 night in Oct 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was extremely friendly and helpful
Stayed 2 nights in Oct 2025

2/10 Terrible

Janice

Disliked: Cleanliness, staff & service, property conditions & facilities
Disgusting. Booked the hotel for two nights stayed less than 7 hours. Checked out at 3 am due to bed bugs. No refund offered after requested no offer of another room. Dissatisfied completely. Will share reviews on every social media platform possible
Stayed 2 nights in Oct 2025

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel! We stayed in suite 1302. The only concern we had was the fire alarm going off for 25 minutes on a Saturday morning and none of the staff seemed to know what was going on. Meanwhile all guests were standing outside speculating because no staff came out to communicate. This was the ONLY issue we had during our stay.
Stayed 2 nights in Oct 2025

8/10 Good

Susan

Liked: Staff & service, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Mary

Pretty much standard breakfast fare, but very adequate. Only things I noticed which need addressed: 1. Carpeting in room is worn nd looking shabby around doorways. 2. Large, tiled shower. However, floor was slippery and there was no rubber mat or grab bars. Any elderly person, of someone with balance issues could easily fall. 3. Shower pressure could be improved.
Tallest bldg. in town.
Large room and comfy bed
Lobby
Stair column
Stayed 2 nights in Oct 2025