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Sheraton Niagara Falls

4.0 star property

Photo gallery for Sheraton Niagara Falls

Restaurant
Suite, 1 King Bed
Game room
View from property
Restaurant

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Parking available
  • Breakfast available
  • Pool
  • 24/7 front desk

Explore the area

View map
300 3rd St, Niagara Falls, NY, 14303
  • Seneca Niagara Resort & Casino
    ‪2 min walk‬
  • Niagara Falls State Park
    ‪6 min walk‬
  • Maid of the Mist
    ‪10 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪37 min drive‬

Room options

View all photos for Room, 1 King Bed

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite

Suite

8.0 out of 10
Very good
(5 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 Queen Beds and 1 Double Sofa Bed OR 2 Twin Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Living area

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | Living area

Suite, 1 Double Bed

  • Sleeps 7
  • 1 Double Bed

View all photos for Room, 2 Queen Beds

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed

8.8 out of 10
Excellent
(79 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

8.6 out of 10
Excellent
(157 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

Similar properties

View from room

Seneca Niagara Resort & Casino

  • Pool
  • Hot tub
  • Spa
  • Parking included
4.3 out of 5, Excellent, 3,511 reviews
The price is AU$372
includes taxes & fees
1 Sept - 2 Sept
Seneca Niagara Resort & Casino

About the area

Niagara Falls

With a stay at Sheraton Niagara Falls, you'll be centrally located in Niagara Falls, steps from Seneca Niagara Resort & Casino and within a 10-minute walk of Niagara Falls State Park. .This hotel is 0.6 mi (0.9 km) from Aquarium of Niagara and 0.8 mi (1.3 km) from Maid of the Mist.

What's nearby

  • Seneca Niagara Resort & Casino - 2 min walk - 0.2 km
  • Niagara Falls State Park - 6 min walk - 0.6 km
  • Rainbow Bridge - 8 min walk - 0.7 km
  • Aquarium of Niagara - 10 min walk - 0.8 km
  • Maid of the Mist - 10 min walk - 0.9 km

Getting around

  • Niagara Falls Station - 7 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 35 min drive

Restaurants

  • ‪Seneca Niagara Casino - ‬5 min walk
  • ‪One Niagara Welcome Center - ‬7 min walk
  • ‪Stir - ‬3 min walk
  • ‪Three Sisters Cafe - ‬5 min walk
  • TDR @ Seneca Niagara Casino & Hotel

About this property

Sheraton Niagara Falls

Hotel with 2 hot tubs, steps from Seneca Niagara Resort & Casino
Sheraton Niagara Falls offers 391 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Televisions come with premium cable channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

2 hot tubs are on site along with an indoor pool. Other recreational amenities include a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 391 guestrooms featuring refrigerators. Your room comes with a pillowtop bed. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Dip into one of the 2 hot tubs or enjoy other recreational amenities, which include a 24-hour fitness center. Additional features at this hotel include concierge services, shopping on site, and wedding services.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are served on weekdays from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in Niagara Falls? This hotel has 11153 square feet (1036 square meters) of space consisting of conference space and 7 meeting rooms. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge between 7:00 AM and 11:00 AM on weekdays.
Sheraton Niagara Falls has a restaurant on site.
Rainforest Cafe - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open select days.
Starbucks Cafe - This café specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: High-speed internet

Parking and transport

  • Uncovered parking on site (USD 21.60 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Weekday continental breakfast available 7:00 AM to 11:00 AM for a fee: USD 22 for adults and USD 22 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Rainforest Cafe
  • Starbucks Cafe

Things to do

  • 2 hot tubs
  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11,153 square feet of conference space
  • 24-hour business centre
  • 7 meeting rooms
  • Computer station

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay
  • Destination fee: USD 9.95

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 22 for adults and USD 22 for children
  • Uncovered self parking fee: USD 21.60 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
Guests under 18 years old are not allowed in the fitness facility or hot tub, and guests under 17 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Falls Niagara Falls NY Hotel
Sheraton Hotel Falls
Niagara Falls Sheraton
Sheraton Hotel Niagara Falls
Sheraton Niagara Falls
Sheraton On The Falls Hotel Niagara Falls
Sheraton Falls Hotel Niagara Falls
Sheraton Falls Niagara Falls NY
Sheraton Falls Niagara Falls
Sheraton At The Falls Hotel Niagara Falls
Sheraton Niagara Falls Hotel
Sheraton at the Falls Niagara Falls NY
Sheraton at the Falls
Sheraton Niagara Falls Hotel
Sheraton Niagara Falls Niagara Falls
Sheraton Niagara Falls Hotel Niagara Falls

Sheraton Niagara Falls Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 516 out of 1006 reviews
Rating 8 - Good. 225 out of 1006 reviews
Rating 6 - Okay. 124 out of 1006 reviews
Rating 4 - Poor. 77 out of 1006 reviews
Rating 2 - Terrible. 64 out of 1006 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Sudhir

Stayed 1 night in May 2025

10/10 Excellent

Lauren

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had many options right on site, a pool that was open for longer hours than other properties. Staff was extremely nice, and insightful.
Stayed 1 night in May 2025

8/10 Good

BLANCA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy amable y eficiente. Una zona alrededor tranquila y con varias opciones. Las habitaciones comodas, sin embargo faltaban algunos elementos en el area del bano y en el area del cafe. Muchas gracias.
Stayed 3 nights in May 2025

2/10 Terrible

Mahendar singh

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Amarilis

Travelled with family and small children
Liked: Amenities
Very clean outstanding place
Stayed 1 night in May 2025

10/10 Excellent

holly, defiance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and in the middle of everything.
Stayed 3 nights in May 2025

10/10 Excellent

JAMIE, Roseville

Liked: Cleanliness, staff & service
Stayed 4 nights in May 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 2 nights in May 2025

4/10 Poor

Margaret

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was amazing.
Stayed 2 nights in May 2025

10/10 Excellent

carlos

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property is getting old need some refurbishing
Stayed 1 night in May 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Apr 2025

10/10 Excellent

Jason

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

ANNA

Stayed 3 nights in Apr 2025

10/10 Excellent

Aniket

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was very clean and located close to the falls!
Stayed 2 nights in Apr 2025

4/10 Poor

Sayokyla

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
WHEN WE ARRIVED I WALKED UP TO THE FRONT DESK. A LADY WAS WORKING WITH A CONSTRUCTION WORKER. 2 MEN THEN WALKED IN BEHIND ME TO CHECK INTO THEIR ROOMS. INSTEAD OF MAKING THEM WAIT, SHE CALLED THEM UP AND CHECKED THEM IN. THERE I AM, A PAYING CUSTOMER AND I'M MADE TO WAIT MORE THAN 5 MIN FOR HER TO CHECK THEM IN WHEN THEY WERE CLEARLY REGULAR CUSTOMERS BUT CAME IN BEHIND ME IN LINE. SHE PUT US IN A ROOM WHERE THE FLOOR WAS FULL OF CONSTRUCTION MATERIALS THROWN DOWN ON THE GROUND WHICH WE HAD TO WALK AROUND. NO CONSTRUCTION PEOPLE IN SIGHT. OBJECTS LIKE ROLLS OF CARPET, ALL KINDS OF WOOD DEBRIS AND CONSTUCTION DEBRIS EVERYWHERE DOWN THE HALLAWAY. WE WERE A FEW MINS LATE CHECKING OUT AND TOLD THE MAID. SHE STILL TRIED TO COME INTO OUR ROOM WITHOUT KNOCKING. WE WERE LITERALLY GATHERING OUR ITEMS TO WALK OUT. HOW DARE SHE!!
Stayed 1 night in Apr 2025

6/10 Okay

Joseph

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
pool area was not the cleanest
Stayed 1 night in Apr 2025

10/10 Excellent

MARGARITO

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all
Stayed 1 night in Apr 2025

2/10 Terrible

Hyoungsuk

Disliked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

NICOLE, LAKEMONT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay, convenient distance to the venue
Stayed 1 night in Mar 2025

6/10 Okay

Craig

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Kids had a blast, it was very inconvenient that our room wasn't ready until 3 hours after check in. Toilet barely flushed and refrigerator was broken.
Stayed 1 night in Apr 2025

10/10 Excellent

Ashley

Stayed 1 night in Apr 2025

10/10 Excellent

Marci

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean with an amazing staff.
Stayed 3 nights in Apr 2025

6/10 Okay

Sondra

Liked: Staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Megan

Stayed 1 night in Apr 2025