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Quality Hotel & Suites At The Falls

2.5 star property

Photo gallery for Quality Hotel & Suites At The Falls

Exterior
Indoor pool, open 8:00 AM to 10:00 PM, pool loungers
Interior entrance
Property amenity
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Hot tub
  • Bar
  • Parking available
  • Pet-friendly
  • Pool
  • Breakfast included

Explore the area

View map
240 1st Street, Niagara Falls, NY, 14303
  • Niagara Falls State Park
    ‪3 min walk‬
  • Seneca Niagara Resort & Casino
    ‪5 min walk‬
  • Cave of the Winds
    ‪16 min walk‬
  • Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Sofa Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lobby

Wingate By Wyndham Niagara Falls

  • Pool
  • Breakfast included
  • Free WiFi
  • Restaurant
3.8 out of 5, Good, 3,079 reviews
The price is AU$176
includes taxes & fees
7 Sept - 8 Sept
Wingate By Wyndham Niagara Falls

About the area

Niagara Falls

With a stay at Quality Hotel & Suites At The Falls, you'll be centrally located in Niagara Falls, steps from Old Falls Street and Niagara Falls Culinary Institute. .This hotel is 0.1 mi (0.1 km) from Niagara Adventure Theater and 0.1 mi (0.1 km) from Conference Center Niagara Falls.

What's nearby

  • Conference Center Niagara Falls - 2 min walk - 0.2 km
  • Niagara Falls State Park - 3 min walk - 0.3 km
  • Seneca Niagara Resort & Casino - 5 min walk - 0.5 km
  • Rainbow Bridge - 6 min walk - 0.6 km
  • Cave of the Winds - 16 min walk - 1.4 km

Getting around

  • Niagara Falls Station - 4 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 34 min drive

Restaurants

  • ‪Seneca Niagara Casino - ‬7 min walk
  • ‪One Niagara Welcome Center - ‬5 min walk
  • ‪Stir - ‬7 min walk
  • ‪Three Sisters Cafe - ‬7 min walk
  • TDR @ Seneca Niagara Casino & Hotel

About this property

Quality Hotel & Suites At The Falls

Hotel with 2 restaurants, steps from Old Falls Street
Quality Hotel & Suites At The Falls offers 206 accommodations with laptop-compatible safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered on request.

An indoor pool and a hot tub are on site.
Make yourself at home in one of the 206 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided on request.
Take advantage of recreation opportunities including an indoor pool and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite at one of the hotel's 2 restaurants. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and a meeting room. Self parking (subject to charges) is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.
Legends Bar - Onsite bar. Guests can enjoy drinks at the bar.
Papa John's - This restaurant specializes in American cuisine. Open daily.
Old Falls St. Burgers - Onsite bistro. Open daily.
We Proudly Brew - Onsite coffee shop. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 19.95 per night)
  • Covered parking on site (USD 19.95 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Legends Bar
  • Old Falls St. Burgers
  • Papa John's
  • We Proudly Brew

Things to do

  • Billiards/pool table
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting room

Outdoors

  • In a state park
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 7 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation, per day, plus a one-time cleaning fee of USD 100.00
Service animals are welcome, and are exempt from fees
Welcoming dogs only
An off-leash area is available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 200 per stay
  • Resort fee: USD 9.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Concierge service
  • Faxes
  • Housekeeping
  • In-room coffee
  • Laundry facilities
  • Newspaper
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 19.95 per night (in/out privileges)
  • Nearby parking fee: USD 19.95 per night (60 ft away)
  • Pet fee: USD 30 per accommodation, per day plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1.50 per night
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Falls Niagara Falls
Quality & Suites At The Falls
Quality Hotel And Suites At The Falls
Quality Hotel & Suites At The Falls Hotel
Quality Hotel & Suites At The Falls Niagara Falls
Quality Hotel & Suites At The Falls Hotel Niagara Falls

Quality Hotel & Suites At The Falls Reviews

Reviews

6.8
Rating 10 - Excellent. 368 out of 1389 reviews
Rating 8 - Good. 322 out of 1389 reviews
Rating 6 - Okay. 296 out of 1389 reviews
Rating 4 - Poor. 209 out of 1389 reviews
Rating 2 - Terrible. 194 out of 1389 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shivanjali

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice and safe area to roam around.
Stayed 1 night in May 2025

8/10 Good

Victor, hope mills

Liked: Amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Nakul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property specially the location since everything in Niagara is in walkable distance. Early check in chargeable but could be beyond 11 am as legislated. Also the room safe was non operative and couple of bottles of water in the room can be placed. Overall a memorable experience.
Stayed 1 night in May 2025

10/10 Excellent

Sandro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy a lot thanks
Stayed 2 nights in May 2025

2/10 Terrible

Tatsiana

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

PET OWNERS BEWARE!!!!

We had a terrible experience upon check in. We were told we had to stay on the 1st floor due to travelling with our small dog, bug the room required 12 steps to go up and was not accessible by elevator or ramp. When I requested a room on a floor accessible by elevator due to limited mobility and knee pain I was told that was not possible, later was told that could be done for additional $100 per night. I made this reservation 2 months ahead and refused to pay extra the inconvenience caused by hotel. We did not stay at this hotel as we had to find another place to stay. That day we were on the road for 12 hours and it caused me a lot of stress and pain to have to arrange a hotel in the middle of the night in the unfamiliar city. I do not recommend this hotel to pet owners and information about steps to the room hallway should be made available upon booking. Also parking was full and we were told to park on the lawn or garage about 300 feet away. Worse yet - they charged me for the stay that did not happen!
Stayed 3 nights in May 2025

10/10 Excellent

Kirsten

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly...i highly recommend
Stayed 2 nights in May 2025

6/10 Okay

Ricky

Stayed 2 nights in May 2025

2/10 Terrible

Harshit Shailesh, Shrewsbury

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Property is dated. Rooms were in terrible condition. No room cleaning done. I was travelling with family and had booked a suite. Got a handicap accesible room that was patched up together with almost everything breaking down.
Stayed 2 nights in May 2025

10/10 Excellent

Abillash

Stayed 1 night in May 2025

8/10 Good

Somawattie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Oscar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in May 2025

4/10 Poor

Wiliam

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Property is outdated smells and dirty
Stayed 1 night in May 2025

8/10 Good

winfield

Travelled with family
Pool looked cloudy, & a lot of it was closed due to off season. But overall not to bad.
Stayed 3 nights in Apr 2025

8/10 Good

Terry

Liked: Staff & service
Disliked: Property conditions & facilities

Great location!

Great location for the falls and shopping! Papa John’s Pizza on site is awesome! Indoor Smoking lounge was appreciated!
Stayed 1 night in Apr 2025

10/10 Excellent

Alexis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I didn’t like was the parking , but other than that it was a great place to stay. The staff were very friendly and helpful.
Stayed 2 nights in Apr 2025

4/10 Poor

Matia

Disliked: Cleanliness, property conditions & facilities
The pictures show a very different hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to attraction. Staff welcoming and pleasant
Stayed 2 nights in Apr 2025

10/10 Excellent

Pamela

Liked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Anshul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

David

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was great. Our closest had no clips to attach coat Hanger's. No closet with all my jackets. It did not get fixed. The next guest won't have a closet. Soda machine out of order. The boiler went down, cold shower and no hot tub. We planned the trip on using Hot tub after being cold and wet. Computer crash made keys a pain. Easter breakfast was very good. The staff were helpful and friendly.
Stayed 3 nights in Apr 2025

8/10 Good

Alondra

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
It was nice for a short stay. Nice staff. Cleaning could be more detailed.
Stayed 2 nights in Apr 2025

6/10 Okay

Richard

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Parents drop their kids off at the pool area and go to the bar to drink. 2 people almost got into a fight as kids left unattended started to argue. Burger place closed early, around 8pm.
Stayed 2 nights in Apr 2025

8/10 Good

Juvenal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Hector

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place

Good ubication and clean, bar was excellent
Stayed 1 night in Mar 2025

10/10 Excellent

Cj

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Was a perfect location for walk capability and the staff was very helpful. When I did have issues, they handled it.
Stayed 1 night in Mar 2025