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Quality Hotel & Suites At The Falls

2.5 star property

Photo gallery for Quality Hotel & Suites At The Falls

Exterior
Interior entrance
Indoor pool, open 8:00 AM to 10:00 PM, pool loungers
Property amenity
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Spa pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
240 1st Street, Niagara Falls, NY, 14303
  • Place, Old Falls Street
    ‪1 min walk‬
  • Place, Conference Center Niagara Falls
    ‪2 min walk‬
  • Place, Seneca Niagara Resort & Casino
    ‪5 min walk‬
  • Airport, Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Single Sofa Bed

Similar properties

Lobby
Wingate By Wyndham Niagara Falls
  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
3.8 out of 5, Good, 3,247 reviews
The price is AU$101
includes taxes & fees
12 Jan - 13 Jan 2026
Wingate By Wyndham Niagara Falls

About the area

Niagara Falls

With a stay at Quality Hotel & Suites At The Falls, you'll be centrally located in Niagara Falls, steps from Old Falls Street and Niagara Falls Culinary Institute. .This hotel is 0.1 mi (0.1 km) from Niagara Adventure Theater and 0.1 mi (0.1 km) from Conference Center Niagara Falls.

What's nearby

  • Old Falls Street - 1 min walk - 0.0 km
  • Conference Center Niagara Falls - 2 min walk - 0.2 km
  • Seneca Niagara Resort & Casino - 5 min walk - 0.5 km
  • Rainbow Bridge - 6 min walk - 0.6 km
  • Maid of the Mist - 7 min walk - 0.6 km

Getting around

  • Niagara Falls Station - 4 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 34 min drive

Restaurants

  • ‪Hard Rock Cafe - ‬5 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Blues Burger Bar - ‬6 min walk
  • ‪The Mami House - ‬6 min walk
  • ‪Halal Kitchen - ‬5 min walk

About this property

Quality Hotel & Suites At The Falls

Hotel with 2 restaurants, steps from Old Falls Street
Quality Hotel & Suites At The Falls offers 206 accommodations with laptop-compatible safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered on request.

An indoor pool and a hot tub are on site.
Make yourself at home in one of the 206 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided on request.
Take advantage of recreation opportunities including an indoor pool and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite at one of the hotel's 2 restaurants. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and a meeting room. Self parking (subject to charges) is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.
Legends Bar - Onsite bar. Guests can enjoy drinks at the bar.
Papa John's - This restaurant specializes in American cuisine. Open daily.
Old Falls St. Burgers - Onsite bistro. Open daily.
We Proudly Brew - Onsite coffee shop. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 19.95 per night)
  • Covered parking on site (USD 19.95 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Legends Bar
  • Old Falls St. Burgers
  • Papa John's
  • We Proudly Brew

Things to do

  • Billiards/pool table
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting room

Outdoors

  • In a state park
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 7 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation, per day, plus a one-time cleaning fee of USD 100.00
Service animals are welcome, and are exempt from fees
Welcoming dogs only
An off-leash area is available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 200 per stay
  • Resort fee: USD 9.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Concierge service
  • Faxes
  • Housekeeping
  • In-room coffee
  • Laundry facilities
  • Newspaper
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 19.95 per night (in/out privileges)
  • Nearby parking fee: USD 19.95 per night (60 ft away)
  • Pet fee: USD 30 per accommodation, per day plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1.50 per night
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Falls Niagara Falls
Quality & Suites At The Falls
Quality Hotel And Suites At The Falls
Quality Hotel & Suites At The Falls Hotel
Quality Hotel & Suites At The Falls Niagara Falls
Quality Hotel & Suites At The Falls Hotel Niagara Falls

Quality Hotel & Suites At The Falls Reviews

Reviews

6.8
Rating 10 - Excellent. 432 out of 1612 reviews
Rating 8 - Good. 364 out of 1612 reviews
Rating 6 - Okay. 344 out of 1612 reviews
Rating 4 - Poor. 237 out of 1612 reviews
Rating 2 - Terrible. 235 out of 1612 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beds were comfortable. Close walking distance to everything. Decent breakfast in the morning. Front desk staff was excellent. Coffee and lemon water out all day and night was a plus.
Stayed 2 nights in Sep 2025

6/10 Okay

Rick

Travelled with family
Liked: Staff & service
We had an accessible room. The door into the room was extremely difficult to open. The floor was very sticky. The handicapped parking was not used properly. Cars were allowed to park in unauthorized spaces making it difficult to get into cars parked properly. It was convenient to the state park and the falls.
Stayed 2 nights in Sep 2025

6/10 Okay

Yuxuan

Great location, the rest is just okay based on this price. Very limited parking space nearby, loud street music .
Stayed 1 night in Sep 2025

6/10 Okay

Alia

Travelled with family and small children
Liked: Staff & service
The beds were clean. There was some damage to the walls in places in the room and the bathrooms. The pool was nice but heavily chlorinated and bothered our daughter’s eyes. The included breakfast was okay. Not restocked unless someone asked. Ran out of many things. Not enough tables and chairs for guests to eat. The public areas of the hotel were not very clean.
Stayed 1 night in Sep 2025

6/10 Okay

Christopher

Stayed 2 nights in Sep 2025

2/10 Terrible

Md

Disliked: Cleanliness, staff & service, property conditions & facilities
Reception boys were terrible and rude. we were traveling together a family but the reception bars they gave us single room
Stayed 1 night in Sep 2025

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean, quiet and very comfortable
Stayed 1 night in Sep 2025

8/10 Good

M. Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and helpful. Room was clean and continental breakfast was good. Convenient walk to Niagara Falls.
Stayed 1 night in Sep 2025

8/10 Good

Raul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Juanita

Stayed 2 nights in Aug 2025

6/10 Okay

Patricia

Liked: Cleanliness
Location in relation to the Falls was excellent. Room was clean. The property itself could use some updating and TLC.
Stayed 2 nights in Sep 2025

10/10 Excellent

Rich

Stayed 2 nights in Sep 2025

8/10 Good

Aundrea L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for the price. Close to the falls. Room was clean and comfortable.
Stayed 2 nights in Sep 2025

8/10 Good

Karen

Liked: Staff & service, room comfort
Breakfast was sufficient. Breakfast seating was limited. Eating area was not clean. Room was comfortable. Proximity to falls and activities was perfect.
Stayed 1 night in Sep 2025

2/10 Terrible

William, Hisxon

Travelled with family and small children
Disliked: Cleanliness
Laundry room did not have change or soap machines. Had to ask for baby crib 4 times before getting it the 2nd day. 0 housekeeping visits for 6 night stay. Had to go down and ask for trash bags and toilet paper. Most breakfast offerings were not available after 9 am. Door to bathroom did not close all the way and shower head was loose. Staff were nice, but they should not have to try and cover the shortcomings of the hotel.
Stayed 6 nights in Sep 2025

10/10 Excellent

Harley

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick walk to the falls
Stayed 2 nights in Sep 2025

10/10 Excellent

Stacee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Mirian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Sep 2025

8/10 Good

Nikita

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Carolyne

Liked: Cleanliness, staff & service, room comfort

Decent Stay

It was clean and reasonably comfortable. I felt safe. The room smelled a bit like I’m not sure what? Not a bad odor, just a weird one. The location was excellent; 5 min from the falls and walking distance to good food and drink. The Indian food stand across the street had excellent food and service. I would consider staying again for the location and price. The front desk staff were extremely friendly and helpful.
Stayed 1 night in Sep 2025

6/10 Okay

Sylwia

Travelled with family
Bathrooms missing tp and bodywash, shower nit so clean and floor housekeeper was very aggressive when i ask for regular coffee. There was 4 of us and 1 regular and 3 decaffeinated
Stayed 2 nights in Sep 2025

10/10 Excellent

Ildiko

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was super nice, spacious and the beds were comfortable. Great and affordable options when you visit Niagara Falls
Stayed 1 night in Sep 2025

8/10 Good

james G Lovelly

Stayed 2 nights in Sep 2025

2/10 Terrible

Dylan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a dive. It’s in a bad area and the parking away from the hotel is ridiculous
Stayed 1 night in Aug 2025

8/10 Good

Shauna

Room and bed was clean. Bathroom could use some repairs. Entire hotel smelled of smoke or whatever they used to mask the smell. Hamburger joint in the hotel was horrible. Don't waste your money or gut for a quick easy meal, get the pizza instead. You have to pay $20 per day for parking. Within walking distance to most everything (some things closer than others but walkable). Didn't use the pool or hot tub.
Stayed 3 nights in Sep 2025