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Quality Hotel & Suites At The Falls

2.5 star property

Photo gallery for Quality Hotel & Suites At The Falls

Exterior
Indoor pool, open 8:00 AM to 10:00 PM, pool loungers
Exterior
Interior entrance
Property amenity

Reviews

6.8 out of 10

Popular amenities

  • Hot tub
  • Bar
  • Parking available
  • Pet-friendly
  • Pool
  • Breakfast included

Explore the area

View map
240 1st Street, Niagara Falls, NY, 14303
  • Place, Niagara Falls State Park
    ‪3 min walk‬
  • Place, Seneca Niagara Resort & Casino
    ‪5 min walk‬
  • Place, Cave of the Winds
    ‪16 min walk‬
  • Airport, Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Sofa Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lobby

Wingate By Wyndham Niagara Falls

  • Pool
  • Breakfast included
  • Free WiFi
  • Restaurant
3.8 out of 5, Good, 3,154 reviews
The price is AU$147
includes taxes & fees
19 Oct - 20 Oct
Wingate By Wyndham Niagara Falls

About the area

Niagara Falls

With a stay at Quality Hotel & Suites At The Falls, you'll be centrally located in Niagara Falls, steps from Old Falls Street and Niagara Falls Culinary Institute. .This hotel is 0.1 mi (0.1 km) from Niagara Adventure Theater and 0.1 mi (0.1 km) from Conference Center Niagara Falls.

What's nearby

  • Conference Center Niagara Falls - 2 min walk - 0.2 km
  • Niagara Falls State Park - 3 min walk - 0.3 km
  • Seneca Niagara Resort & Casino - 5 min walk - 0.5 km
  • Rainbow Bridge - 6 min walk - 0.6 km
  • Cave of the Winds - 16 min walk - 1.4 km

Getting around

  • Niagara Falls Station - 4 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 34 min drive

Restaurants

  • ‪Hard Rock Cafe - ‬5 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Halal Kitchen - ‬5 min walk
  • ‪Blues Burger Bar - ‬6 min walk
  • ‪The Mami House - ‬6 min walk

About this property

Quality Hotel & Suites At The Falls

Hotel with 2 restaurants, steps from Old Falls Street
Quality Hotel & Suites At The Falls offers 206 accommodations with laptop-compatible safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered on request.

An indoor pool and a hot tub are on site.
Make yourself at home in one of the 206 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided on request.
Take advantage of recreation opportunities including an indoor pool and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite at one of the hotel's 2 restaurants. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and a meeting room. Self parking (subject to charges) is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.
Legends Bar - Onsite bar. Guests can enjoy drinks at the bar.
Papa John's - This restaurant specializes in American cuisine. Open daily.
Old Falls St. Burgers - Onsite bistro. Open daily.
We Proudly Brew - Onsite coffee shop. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 19.95 per night)
  • Covered parking on site (USD 19.95 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Legends Bar
  • Old Falls St. Burgers
  • Papa John's
  • We Proudly Brew

Things to do

  • Billiards/pool table
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting room

Outdoors

  • In a state park
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 7 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation, per day, plus a one-time cleaning fee of USD 100.00
Service animals are welcome, and are exempt from fees
Welcoming dogs only
An off-leash area is available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 200 per stay
  • Resort fee: USD 9.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Concierge service
  • Faxes
  • Housekeeping
  • In-room coffee
  • Laundry facilities
  • Newspaper
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 19.95 per night (in/out privileges)
  • Nearby parking fee: USD 19.95 per night (60 ft away)
  • Pet fee: USD 30 per accommodation, per day plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1.50 per night
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Falls Niagara Falls
Quality & Suites At The Falls
Quality Hotel And Suites At The Falls
Quality Hotel & Suites At The Falls Hotel
Quality Hotel & Suites At The Falls Niagara Falls
Quality Hotel & Suites At The Falls Hotel Niagara Falls

Quality Hotel & Suites At The Falls Reviews

Reviews

6.8
Rating 10 - Excellent. 411 out of 1529 reviews
Rating 8 - Good. 349 out of 1529 reviews
Rating 6 - Okay. 326 out of 1529 reviews
Rating 4 - Poor. 228 out of 1529 reviews
Rating 2 - Terrible. 215 out of 1529 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Michal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You get what you pay for

Hotel Location is excellent, within 5 minutes of the falls. Food options were good, breakfast was plentiful and available. The rooms conditions are ok for the price. Only issue was there were no towels in the room when we checked in, but staff took care of issue
Stayed 1 night in Jun 2025

6/10 Okay

Austin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Great and low quality

Great location. Great service. Low quality hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location was perfect for our family’s needs. We were able to walk to several attractions from this location, such as Niagara Falls state park, Rainforest Cafe, and the Seneca Casino. It was also super convenient to have food places located within the hotel for those late night cravings. The pool was a nice addition, and the staff was kind, allowing us to store our bags before check in time. The continental breakfast was also super nice and filling, as well as convenient. The hotel is located right next to the main downtown area where they hosted several activities and events for the summer. I would highly recommend this hotel for meeting our needs and more.
Stayed 2 nights in Jun 2025

6/10 Okay

Suresh

Travelled with family and small children
Stayed 3 nights in Jun 2025

6/10 Okay

Lee

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Just the only problem with the place is it’s old and needs some updating. The breakfast was not a very good one as well. We went someplace else for breakfast.
Stayed 1 night in May 2025

4/10 Poor

Marcos

Travelled with partner
Disliked: Cleanliness, staff & service
My room was dirty , blankets disgusting , they clean the room every 3 days If you stay only 3 day do not expect that the room will clean , breakfast not really good , the only redeemable thing is that you can wak easily to the falls is just 6 min away walking and you have to pay 20 dollars for parking for each night that you staying
Stayed 3 nights in Jun 2025

4/10 Poor

Nitin

Travelled with family and small children
Disliked: Cleanliness, staff & service
.
Stayed 1 night in Jun 2025

10/10 Excellent

Ahmed

Stayed 1 night in Jun 2025

6/10 Okay

David

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Decent Value for the Price

Older hotel with very limited parking. Food and bar onsite but a little pricey. Room was average. Staff was very friendly and accommodating. Walking distance to all the tourist stuff.
Stayed 2 nights in Jun 2025

4/10 Poor

Eduardo

Stayed 2 nights in Jun 2025

2/10 Terrible

kamal

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed 1 night . When we arrived we went to the room and we found yellow stains on the sheets . We found mold in the shower. We called and made them aware and we asked to be check out same night but they refused to refund us. So we checked out the next day afyer 1 night. We want to get a full refund due to the disgusting rooms and unhealthy room. They need to be inspected and shut down untill this is handled. This is a safety issue and needs to be handled yesterday
Stayed 2 nights in Jun 2025

6/10 Okay

MANOJ

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
No cleaning while stay. Trash was not cleaned for the room during the stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Brandy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Comfy beds, very friendly staff, lots of things to do outside of the hotel and walkable to almost everything. Great view for fireworks on the falls too!!
Stayed 3 nights in Jun 2025

8/10 Good

Sherry Lynn, Clearfield

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This hotel offered short, walk to the Niagara Falls and surrounding activities and parks
Stayed 2 nights in Jun 2025

6/10 Okay

Jeffery

Travelled with partner
Extremely noisy. Difficulty in checking in.
Stayed 1 night in Jun 2025

4/10 Poor

Bradley

Disliked: Cleanliness, property conditions & facilities
The air conditioning did not work in the hotel I stayed at. I would not recommend. It was hot, sweaty, in room. Management did not care.
Stayed 1 night in Jun 2025

6/10 Okay

Robert, Kennesaw

Travelled with family
Disliked: Cleanliness, amenities
Hotel could use some serious cleaning, staff was friendly and helpful
Stayed 3 nights in Jun 2025

6/10 Okay

Regine

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I found a roach in my room
Stayed 4 nights in Jun 2025

2/10 Terrible

sai sankara sivakumar

Travelled with family, Travelled with family and small children
Worst to stay for family
Stayed 1 night in Jun 2025

8/10 Good

Magdaly

Stayed 2 nights in Jun 2025

6/10 Okay

Waylon

Stayed 2 nights in Jun 2025

4/10 Poor

SUSAN, Normal

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was filthy. Debris in the corners of the bathroom and the room. There was someone's clothing sticker stuck to a wall. There were coffee cups and coffee, but no coffee maker. The only lights in the room were over the door, in the bathroom and next to the bed. The rest of the room was dark. The "breakfast" was pitiful. Parking was a competitive event. They need to remove "Quality" from their name.
Stayed 1 night in Jun 2025

6/10 Okay

David J

Travelled with family
Disliked: Property conditions & facilities
An excellent location and comfortable beds. The lobby area shabby at best. Breakfast, the hotel is not even trying.
Stayed 3 nights in Jun 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Lori

Disliked: Property conditions & facilities
Not great for parking. Small lot that was full so we had to park in a ramp. Lots of kids running around so if you are looking for adults only this is not the place. Breakfast line was so long we went elsewhere. Stay here for the location, not the amenities.
Stayed 3 nights in Jun 2025