DoubleTree by Hilton Hotel Niagara Falls New York

4.0 star property

Photo gallery for DoubleTree by Hilton Hotel Niagara Falls New York

Breakfast, lunch and dinner served
Fitness facility
Business centre
Terrace/patio
Food and drink

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Housekeeping

Explore the area

View map
401 Buffalo Ave, Niagara Falls, NY, 14303
  • Place, Niagara Falls State Park
    ‪3 min walk‬
  • Place, Rainbow Bridge
    ‪15 min walk‬
  • Place, Cave of the Winds
    ‪16 min walk‬
  • Airport, Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪11 min drive‬

Room options

Room, 1 King Bed

9.4 out of 10
Exceptional
(16 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(37 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(30 reviews)
  • 37 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, River View

8.6 out of 10
Excellent
(47 reviews)
  • 37 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Jetted Tub, River View

9.6 out of 10
Exceptional
(5 reviews)
  • 46 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Balcony, River View

9.4 out of 10
Exceptional
(6 reviews)
  • 46 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Balcony, River View

8.2 out of 10
Very good
(16 reviews)
  • 37 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Jetted Tub, River View (Balcony)

  • 46 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

Junior Suite, 2 Queen Beds

7.6 out of 10
Good
(5 reviews)
  • 37 sq m
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

9.8 out of 10
Exceptional
(6 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Jetted Tub, River View

9.4 out of 10
Exceptional
(3 reviews)
  • 56 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 King Bed

8.6 out of 10
Excellent
(7 reviews)
  • 58 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Niagara Falls

DoubleTree by Hilton Hotel Niagara Falls New York is centrally located in Niagara Falls, a 4-minute walk from Niagara Falls State Park and a 4-minute drive from Cave of the Winds. .This hotel is 1.3 mi (2.2 km) from Rainbow Bridge and 1.5 mi (2.4 km) from Fallsview Indoor Waterpark.

What's nearby

  • Niagara Falls State Park - 3 min walk - 0.3 km
  • Seneca Niagara Resort & Casino - 6 min walk - 0.6 km
  • Rainbow Bridge - 15 min walk - 1.3 km
  • Cave of the Winds - 16 min walk - 1.4 km
  • Clifton Hill - 3 min drive - 1.8 km

Getting around

  • Niagara Falls Station - 8 min drive
  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 11 min drive

Restaurants

  • ‪Stir - ‬8 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Three Sisters Café - ‬8 min walk
  • ‪TDR @ Seneca Niagara Casino & Hotel - ‬10 min walk
  • ‪Red Coach Inn Restaurant - ‬8 min walk

About this property

DoubleTree by Hilton Hotel Niagara Falls New York

Riverwalk hotel with a 24-hour fitness center and a 24-hour business center
DoubleTree by Hilton Hotel Niagara Falls New York offers 192 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Niagara Falls hotel provides complimentary wired and wireless Internet access. 43-inch LCD televisions come with premium cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 192 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and coffee/tea makers, and housekeeping is provided daily.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Parkway Prime, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Niagara Falls? This hotel has 16000 square feet (1486 square meters) of space consisting of conference space and 5 meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning.
Parkway Prime - This steakhouse serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Parking on site (USD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 5 to 25 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Parkway Prime

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16,000 square feet of conference space
  • 24-hour business centre
  • 5 meeting rooms
  • Computer station

Outdoors

  • On a river
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5.00 to 25.00 per person
  • Self parking fee: USD 15.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Niagara Falls New York
DoubleTree Hilton Niagara Falls New York
DoubleTree by Hilton Hotel Niagara Falls New York Hotel
DoubleTree by Hilton Hotel Niagara Falls New York Niagara Falls

Reviews

DoubleTree by Hilton Hotel Niagara Falls New York Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 599 out of 1000 reviews
Rating 8 - Good. 219 out of 1000 reviews
Rating 6 - Okay. 95 out of 1000 reviews
Rating 4 - Poor. 44 out of 1000 reviews
Rating 2 - Terrible. 43 out of 1000 reviews

Reviews

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Bridget

Travelled with family and small children, Travelled with partner
Our room had a terrible odor. I asked to be moved but was told they were fully booked. When we returned from exploring that day upon entering our room the smell was worse. The cleaning staff entered and agreed the odor needed to be reported. I again asked for a different room and had to insist. We had to wait for another room because “check in time wasn’t until 4:00”….even though we were there the day before. The front desk staff were not easy and accommodating. Tricia in the dining area was very kind and understanding. She helped as we had some dietary restrictions. I was surprised as they only had milk and no other options such as almond milk. This property was not a close walk to the falls…..the weather was beautiful but the temperatures were in the 90’s and made it a more uncomfortable walk. I really felt I should be compensated in some way but the front desk said since I booked thru Expedia there was nothing they could do. Overall property was nice, clean and ok. But for the price and location I was somewhat disappointed.
Stayed 2 nights in Aug 2025

8/10 Good

Richa

Liked: Cleanliness, staff & service, property conditions & facilities
It was a little far from the Niagara Falls activities
Stayed 1 night in Aug 2025

8/10 Good

Rina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Amer

Stayed 3 nights in Aug 2025

4/10 Poor

Jim

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Typically I do not write reviews, good or bad. I am compelled to write this one. Having traveled around the world and staying in 1000s of hotels and the majority of Hilton brand, this location was a disappointment especially for what we paid. The room was very out dated with worn furniture from what appeared to be the 90s. The bathroom was updated however one of the dirtiest I have seen This included trash on the floor when we entered, long hair in the sink, shower and clumps of it with tons of dirt and dust under the bathroom pedestal (discovered when I dropped something and it bounced under there). The walk in shower had dirty grout, mold and soap.shampoo build up not cleaned up. The general property was fine but check in was slow. The room next to us had people smoking which is inconsiderate for a property billed “non-smoking”. The room is something b I would expect from an ancient “mom & pop”” roadside motel renting for $69 a night vs. the $450 I paid (including parking you need to pay for). Many other better choices in the area. It’s only saving grace was only the location. Hilton has let me down prior as they aren’t keeping up with the competitors. It looks like to to change my alliances….
Stayed 1 night in Aug 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our Falls stay

Nice hotel Friendly service.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jenna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There were 4 of us but only 2 towels. Not sufficient bedding for the pullout sofa. Bed was not very comfortable
Stayed 1 night in Aug 2025

10/10 Excellent

Ganna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Biswajit Kumar

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms can be better ..
Stayed 2 nights in Aug 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Over priced

Nice place but no microwave or fan in the bathroom and the bed was absolutely horrible.
Stayed 1 night in Aug 2025

10/10 Excellent

Caitlin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our first stay and it has been very nice! Great pool and very clean rooms. Cleaner than most hotels we’ve stayed at.
Stayed 1 night in Aug 2025

8/10 Good

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was clean and the staff members were friendly. Loved the warm/fresh cookies they gave us at check-in. Breakfast buffet was really good but pricey ($22 per person). We walked to Niagara Falls the first day and it was around 15 minutes. The next night we walked to downtown area with food trucks / shopping, etc. So, overall, location was great.
Stayed 2 nights in Jul 2025

10/10 Excellent

Miles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

noemi

Liked: Cleanliness, staff & service, property conditions & facilities
Great one night stay
Stayed 1 night in Jul 2025

10/10 Excellent

Sultan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Jonathan

Stayed 1 night in Jul 2025

8/10 Good

Lance

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pillows are minimal
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and accommodations
Stayed 1 night in Jul 2025

2/10 Terrible

Mohamad, West Lafayette

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty rooms. They don't clean anything. Manager is rude.
Stayed 4 nights in Jul 2025

8/10 Good

Luis

Travelled with family
Liked: Staff & service
Stayed 4 nights in Jul 2025

4/10 Poor

Savannah

Stayed 1 night in Jul 2025

6/10 Okay

Suman, Alpharetta

It could be a expedia problem. I booked breakfast included room, but while I appear for the breakfast with family, I was told we do not have breakfast.
Stayed 3 nights in Jul 2025

10/10 Excellent

Miranda

Stayed 1 night in Jul 2025