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Marriott Syracuse Downtown

4.0 star property

Photo gallery for Marriott Syracuse Downtown

Exterior
Serves dinner, brunch and happy hour
Banquet hall
1 bedroom, pillow-top beds, in-room safe, desk
Serves dinner, brunch and happy hour

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast available
  • Parking available
  • Laundry

Explore the area

Map
100 East Onondaga Street, Syracuse, NY, 13202
  • Landmark Theatre
    ‪3 min walk‬
  • The Oncenter
    ‪3 min walk‬
  • Armory Square
    ‪8 min walk‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, Multiple Beds

1 bedroom, pillow-top beds, in-room safe, desk

Room, Multiple Beds

8.6 out of 10
Excellent
(41 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

1 bedroom, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(26 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed with Sofa bed

1 bedroom, pillow-top beds, in-room safe, desk

Club Room, 1 King Bed with Sofa bed

  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (Mobility Accessible, Roll-In Shower)

1 bedroom, pillow-top beds, in-room safe, desk

Room, Multiple Beds (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed with Sofa bed (Hearing Accessible)

1 bedroom, pillow-top beds, in-room safe, desk

Club Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

1 bedroom, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

1 bedroom, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (Hearing Accessible)

1 bedroom, pillow-top beds, in-room safe, desk

Room, Multiple Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (Hearing Accessible)

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed (Hearing Accessible)

  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(38 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

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4.3 out of 5, Excellent, (1001)
The price is AU$633
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About the area

Syracuse

Located in Syracuse (Downtown Syracuse), Marriott Syracuse Downtown is within a 5-minute walk of Onondaga County War Memorial and The Oncenter. .This luxury hotel is 0.3 mi (0.4 km) from Landmark Theatre and 0.4 mi (0.6 km) from Museum of Science and Technology.

What's nearby

  • Landmark Theatre - 3 min walk - 0.3 km
  • The Oncenter - 3 min walk - 0.3 km
  • Museum of Science and Technology - 6 min walk - 0.6 km
  • Armory Square - 8 min walk - 0.7 km
  • Syracuse University - 20 min walk - 1.7 km

Getting around

  • New York State Fair Station - 10 min drive
  • Hancock Intl. Airport (SYR) - 10 min drive

Restaurants

  • ‪Cafe 500 - ‬2 min walk
  • ‪Salt City Coffee & Bar - ‬4 min walk
  • ‪Funk 'n Waffles - ‬7 min walk
  • ‪Eleven Waters - ‬2 min walk
  • ‪Ale 'n' Angus Pub - ‬4 min walk

About this property

Marriott Syracuse Downtown

Luxury hotel with a 24-hour fitness center and a 24-hour business center
Marriott Syracuse Downtown offers 315 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 50-inch Smart televisions come with premium cable channels and Netflix.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Stay in one of 315 guestrooms featuring Smart televisions. Your room comes with a pillowtop bed. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and wedding services. This hotel also features a ballroom and a vending machine.
You can enjoy a meal at the restaurant serving the guests of Marriott Syracuse Downtown, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Syracuse? This hotel has 34517 square feet (3207 square meters) of space consisting of a conference center and 21 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Shaughnessy's Irish Pub - This pub serves brunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Eleven Waters - This restaurant serves breakfast, brunch, and dinner. Open daily.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 19 per day)
  • Valet parking on site (USD 27 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 18 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Eleven Waters
  • Shaughnessy's Irish Pub

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Wedding services

Business services

  • 21 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (34,517 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 11 floors
  • Ballroom
  • Banquet hall
  • Built in 1924
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 30 lbs per pet)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 18 per person
  • Self parking fee: USD 19 per day
  • Valet parking fee: USD 27 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott Syracuse Downtown Hotel
Marriott Syracuse Downtown
Marriott Syracuse Syracuse
Marriott Syracuse Downtown Hotel
Marriott Syracuse Downtown Syracuse
Marriott Syracuse Downtown Hotel Syracuse

Marriott Syracuse Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 585 out of 1005 reviews
Rating 8 - Good. 220 out of 1005 reviews
Rating 6 - Okay. 87 out of 1005 reviews
Rating 4 - Poor. 56 out of 1005 reviews
Rating 2 - Terrible. 57 out of 1005 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

margaret

Stayed 1 night in Mar 2025

10/10 Excellent

Kami

Stayed 1 night in Mar 2025

10/10 Excellent

Gerri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parade Day

We arrived on Friday to attend a Syracuse crunch game and we have no idea Saturday would be parade day (St Patrick’s)! We were supposed to check out Saturday, but we couldn’t leave because all the roads were blocked for the parade. Luckily, the hotel had a room and we ended up staying another night. I am so glad we did because the hotel offered a variety activities regarding the parade and we had the absolutely best time.
Stayed 1 night in Mar 2025

4/10 Poor

Lee

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
A used contact lens on the bathroom counter, no toilet paper and mold in the shower were not highlights. Old building which is in dire need of a reno/upgrade. People and service were great though. Need massive upgrade in cleaning / room prep service.
Stayed 1 night in Mar 2025

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 1 night in Mar 2025

8/10 Good

Jamie

Travelled with partner
Liked: Property conditions & facilities
All night I listened to a door slamming. Not a quiet place, people outside screaming and honking their horns at all hours. The icing on the cake was housekeeping knocking on my door at 8AM and again at 8:15AM, then acting shocked that I was in the room let alone that I was annoyed. It was absurd to be waking people up. Check out is noon, not 8.
Stayed 1 night in Mar 2025

8/10 Good

Laura, Miami

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel is amazing. It is gorgeous and the place is convenient. The city is abandoned everything is closed and ended. It’s so sad to see that’s happening.
Stayed 1 night in Mar 2025

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great. The bathroom could have been a little cleaner.
Stayed 1 night in Mar 2025

8/10 Good

Charilyn

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing and very accommodating. I checked in late so they allowed me to checkout late. Thank you so much. I will definitely come back if I travel to Syracuse.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Excellent hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Vincent

Stayed 1 night in Dec 2024

10/10 Excellent

Mimi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice property
Stayed 1 night in Mar 2025

8/10 Good

Amy

Travelled with family, Business traveller
Great room. Great service. I would not recommend the room service. DoorDash instead. It’s probably faster.
Stayed 1 night in Mar 2025

10/10 Excellent

Nelia

Stayed 1 night in Mar 2025

10/10 Excellent

Gerri

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Laura

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

ashley

Stayed 1 night in Mar 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2025

8/10 Good

Paulette

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly efficient staff
Stayed 1 night in Mar 2025

10/10 Excellent

Jeremy

Stayed 1 night in Mar 2025

10/10 Excellent

Stephanie

Stayed 1 night in Mar 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

A great escape! This is the spouse and I go to hotel when in Syracuse. Freindly staff, comfortable rooms, and close to many entertainment and eating establishments.
Stayed 1 night in Mar 2025

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Very nice great food
Stayed 2 nights in Mar 2025

10/10 Excellent

Joseph

Liked: Cleanliness, property conditions & facilities
Older rustic well maintained hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Imamu

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025