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Canopy by Hilton Ithaca Downtown

4.0 star property

Photo gallery for Canopy by Hilton Ithaca Downtown

Breakfast, lunch and dinner served
Reception
Studio, 1 King Bed
Bar (on property)
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free airport shuttle
  • Gym
  • Bar
  • Room service
  • Pet-friendly

Explore the area

View map
324 East State Street, Ithaca, NY, 14850
  • Ithaca Commons
    ‪3 min walk‬
  • Ithaca College
    ‪2 min drive‬
  • Cornell University
    ‪5 min drive‬
  • Ithaca, NY (ITH-Tompkins Regional)
    ‪12 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible

9.2 out of 10
Wonderful
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, View

Studio, 1 King Bed

Studio, 1 King Bed, View

8.0 out of 10
Very good
(1 review)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(29 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Room, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Room, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Accessible

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed

9.4 out of 10
Exceptional
(32 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Similar properties

Property amenity

Ithaca Marriott Downtown on the Commons

  • Free airport shuttle
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, 1,002 reviews
The price is AU$285
includes taxes & fees
21 Sept - 22 Sept
Ithaca Marriott Downtown on the Commons

About the area

Ithaca

With a stay at Canopy by Hilton Ithaca Downtown, you'll be centrally located in Ithaca, within a 5-minute drive of Cornell University and Ithaca College. .This hotel is 2.4 mi (3.8 km) from Cayuga Lake and 3.4 mi (5.5 km) from Buttermilk Falls State Park.

What's nearby

  • Ithaca Commons - 3 min walk - 0.3 km
  • State Theatre of Ithaca - 5 min walk - 0.5 km
  • Ithaca Falls Natural Area - 19 min walk - 1.6 km
  • Ithaca College - 2 min drive - 1.5 km
  • Cornell University - 5 min drive - 3.9 km

Getting around

  • Ithaca, NY (ITH-Tompkins Regional) - 13 min drive

Restaurants

  • ‪Asia Cuisine - ‬1 min walk
  • ‪Bike Bar - ‬2 min walk
  • ‪Thompson and Bleecker - ‬2 min walk
  • ‪Ithaca Ale House - ‬2 min walk
  • ‪Bar Argos - ‬2 min walk

About this property

Canopy by Hilton Ithaca Downtown

Art Deco hotel with airport shuttle service and a 24-hour fitness center
Canopy by Hilton Ithaca Downtown offers 131 accommodations with safes and coffee/tea makers. 55-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.
Make yourself at home in one of the 131 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. This Art Deco hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite to eat at Strand Cafe, a café which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held on select days. Full breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Ithaca? This hotel has 750 square feet (70 square meters) of space consisting of conference space and 2 meeting rooms. A roundtrip airport shuttle is complimentary (available on request).
A complimentary manager's reception is offered on select days.
Strand Cafe - This café serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (USD 12 per day)
  • Free return airport shuttle from 7:00 AM to 11:00 PM on request
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 5 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Strand Cafe

Things to do

  • 24-hour gym
  • Free bicycle rentals

Family friendly

  • High chair
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 750 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 5 to 20 per person
  • Nearby parking fee: USD 12.00 per day (400 ft away)
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Canopy By Hilton Ithaca Ithaca
Canopy by Hilton Ithaca Downtown Hotel
Canopy by Hilton Ithaca Downtown Ithaca
Canopy by Hilton Ithaca Downtown Hotel Ithaca

Reviews

Canopy by Hilton Ithaca Downtown Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 704 out of 946 reviews
Rating 8 - Good. 159 out of 946 reviews
Rating 6 - Okay. 44 out of 946 reviews
Rating 4 - Poor. 14 out of 946 reviews
Rating 2 - Terrible. 25 out of 946 reviews

Reviews

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Great location and aesthetic. Tight rooms but well designed, great lighting, and very clean. Nice lounge and bar / restaurant area. Offsite parking is easy to access. Appreciated the ice and water refill stations on each floor.
Stayed 2 nights in Jun 2025

10/10 Excellent

Scott

Stayed 3 nights in Jun 2025

10/10 Excellent

Arun

Stayed 1 night in May 2025

10/10 Excellent

Andrew

Stayed 2 nights in Jun 2025

10/10 Excellent

Lisa

Liked: Property conditions & facilities
Great centrally located
Stayed 4 nights in May 2025

8/10 Good

Zhiqiang

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Marilyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Terrible parking situation.
Stayed 3 nights in May 2025

10/10 Excellent

erik

Stayed 1 night in May 2025

10/10 Excellent

Lisa

Stayed 1 night in Mar 2025

8/10 Good

Kevin

Stayed 3 nights in May 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort

GRADUATION WEEKEND BUST

We are writing to express our profound dissatisfaction with our recent stay at the Canopy by Hilton Ithaca from May 16th to May 19th, 2025, booked through Hotels.com. What was meant to be a celebratory graduation weekend turned into a nightmare due to a severe and unresolved issue with our room's air conditioning. Upon check-in, we were assigned a room where the thermostat consistently read 78 degrees Fahrenheit for two nights. Despite our repeated complaints, the front desk was fully aware of the AC malfunction but failed to inform us of this critical issue when we checked in. This lack of transparency was incredibly frustrating, especially given the importance of the weekend. The front desk was aware of this issue but failed to inform us at check-in, which is unacceptable. We received conflicting information from staff regarding the AC problem. It took until our last night to finally move rooms. What's worse, another family member checking in on Sunday was immediately placed on a different floor by the front desk due to the AC issue, highlighting the hotel's inconsistent handling of the situation. While Hilton provided 50,000 points (equivalent to one night) and Hotels.com offered $25 KeyCash, we feel this compensation is insufficient for the prolonged discomfort and disruption. We've stayed at this hotel before without problems, making this a particularly frustrating experience. We value our relationship with Hotels.com and urge you to reconsider the compensation offered.
Stayed 3 nights in May 2025

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Vivi

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our recent stay at Canopy was absolutely delightful! From the moment we arrived, the staff made us feel incredibly welcome. The check-in process was quick and easy, and the receptionist was exceptionally friendly. A truly thoughtful touch was the adorable gift bag she prepared for our little dog, Luna. It included a toy and a tasty snack that Luna absolutely loved – it really made her feel like a welcomed guest too! The hotel's location was incredibly convenient for exploring the area. We found it to be close to everything we wanted to see and do, which made getting around a breeze. Our room was clean, and the bed was exceptionally comfortable – we both slept so well! Finally, the check-out process was just as efficient and hassle-free as the check-in. We highly recommend Canopy Hotel for its friendly staff, convenient location, clean and comfortable rooms, and thoughtful touches that truly go above and beyond. We will definitely be staying here again on our next visit!
Stayed 1 night in May 2025

6/10 Okay

Gene

Stayed 1 night in May 2025

10/10 Excellent

Jeanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable. Easy check-in. Convenient to Cornell University. Parking garage was around the block so a little inconvenient but otherwise no issue.
Stayed 1 night in May 2025

10/10 Excellent

NEIL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Juan, Naples

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

4/10 Poor

Timothy

Liked: Cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

David, new york

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place in Ithaca commons
Stayed 1 night in Apr 2025

6/10 Okay

Behnaz

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

MARK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Sharon, Colts Neck

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good 2 night stay. Location is convenient to Ithaca College , Cornell and lots of restaurants.
Stayed 2 nights in Apr 2025

10/10 Excellent

Amy

Stayed 2 nights in Apr 2025

8/10 Good

Bella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025