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Hilton Garden Inn Syracuse

3.0 star property

Photo gallery for Hilton Garden Inn Syracuse

Lobby lounge
Reception
Indoor pool
Lounge
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View map
6004 Fair Lakes Rd, East Syracuse, NY, 13057
  • Place, Old Erie Canal Historic State Park
    ‪6 min drive‬
  • Place, AMF Syracuse Lanes
    ‪7 min drive‬
  • Place, Destiny USA
    ‪11 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪11 min drive‬

Room options

View all photos for 1 KING PREMIUM W/IN-ROOM DRINKS-SNACKS

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

1 KING PREMIUM W/IN-ROOM DRINKS-SNACKS

  • Sleeps 4

View all photos for 2 Queen Premium W/In-Room Drinks-Snacks

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

2 Queen Premium W/In-Room Drinks-Snacks

  • Sleeps 4

View all photos for Junior King Suite

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Junior King Suite

  • Sleeps 2

View all photos for King Room

Bathroom

King Room

  • Sleeps 4

View all photos for 1 King Bed Sofa Bed Non-Smoking

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

1 King Bed Sofa Bed Non-Smoking

  • Sleeps 3

View all photos for 1 King Accessible Room with Bathtub

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

1 King Accessible Room with Bathtub

  • Sleeps 2

View all photos for 1 King 1 Bedroom Whirlpool Suite

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

1 King 1 Bedroom Whirlpool Suite

  • Sleeps 3

View all photos for 1 King Accessible Roll In Shower

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

1 King Accessible Roll In Shower

  • Sleeps 2

View all photos for 1 King Bed Junior Suite Non-Smoking

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

1 King Bed Junior Suite Non-Smoking

  • Sleeps 2

View all photos for 1 King Bed Nonsmoking

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

1 King Bed Nonsmoking

  • Sleeps 2

View all photos for 2 QUEENS MOBILITY ACCESSIBLE W/ BATHTUB

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

2 QUEENS MOBILITY ACCESSIBLE W/ BATHTUB

  • Sleeps 4

View all photos for 1 King Bed Junior Suite With Sofabed Nosmoke

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

1 King Bed Junior Suite With Sofabed Nosmoke

  • Sleeps 2

View all photos for Room, Accessible

Room, Accessible

Room, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Room, 1 King Bed, Accessible

  • Sleeps 2

View all photos for Room, 1 King Bed (With Drinks-Snacks)

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Room, 1 King Bed (With Drinks-Snacks)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Room

  • Sleeps 4

View all photos for Room, 1 King Bed (With Drinks-Snacks)

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Room, 1 King Bed (With Drinks-Snacks)

  • Sleeps 4

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4

View all photos for One king one bedroom whirlpool suite

Coffee and/or coffee maker

One king one bedroom whirlpool suite

  • Sleeps 3

View all photos for One king bed

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

One king bed

  • Sleeps 4

View all photos for Accessible one king bed room

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Accessible one king bed room

  • Sleeps 2

View all photos for One king bed junior suite

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

One king bed junior suite

  • Sleeps 3

View all photos for One king bed with sofabed

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

One king bed with sofabed

  • Sleeps 3

View all photos for Two queen beds

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Two queen beds

  • Sleeps 4

View all photos for 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

2 Queen Beds

  • Sleeps 4

Junior King Suite Sofabed - Non Smoking

  • Sleeps 3

King Room-Non-Smoking

  • Sleeps 4

King Room With Sofabed-Non-Smoking

  • Sleeps 3

King Room With Mobility Accessible Bathtub

  • Sleeps 2

Premium Guest Room With 1 King Bed And In-Room Drinks-Snacks

  • Sleeps 4

2 Queen Premium With In-Room Drink

  • Sleeps 4

2 Queen Beds Room

  • Sleeps 4

One-Bedroom King Suite with Whirlpool

  • Sleeps 3

Room With 2 Queen Beds And Bathtub-Mobility Accessible

  • Sleeps 4

Mobility Access King Room with Roll in Shower

  • Sleeps 2

View all photos for One king one bedroom whirlpool suite

One King Bed

One king one bedroom whirlpool suite

7.8 out of 10
Good
(10 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for One king bed

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

One king bed

8.8 out of 10
Excellent
(18 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Accessible one king bed room

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Accessible one king bed room

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for One king bed junior suite

One King Bed

One king bed junior suite

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for One king bed with sofabed

Room

One king bed with sofabed

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two queen beds

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Two queen beds

8.6 out of 10
Excellent
(31 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the area

East Syracuse

Located in East Syracuse, Hilton Garden Inn Syracuse is within a 15-minute drive of Erie Canal Museum and The Oncenter. .This hotel is 6.7 mi (10.7 km) from Syracuse University and 6.7 mi (10.7 km) from Destiny USA.

What's nearby

  • Old Erie Canal Historic State Park - 6 min drive - 7.9 km
  • AMF Syracuse Lanes - 7 min drive - 9.0 km
  • Le Moyne College - 9 min drive - 9.7 km
  • Green Lakes State Park - 9 min drive - 10.5 km
  • Destiny USA - 11 min drive - 14.7 km

Getting around

  • Syracuse Regional Transportation Center - 15 min drive
  • Albany Intl. Airport (ALB) - 129 min drive

Restaurants

  • ‪John & Sons Fly Road Market - ‬16 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Dunkin' - ‬4 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Burger King - ‬4 min drive

About this property

Hilton Garden Inn Syracuse

Hilton Garden Inn Syracuse offers 100 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include bathtubs, hair dryers, and toothbrushes and toothpaste.

This East Syracuse hotel provides complimentary wired and wireless Internet access. 42-inch LCD televisions come with digital channels. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 100 air-conditioned rooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding, and all rooms are furnished with sofa beds. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with bathtubs feature hair dryers and toothbrushes and toothpaste.
Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and wedding services.
Grab a bite to eat at Wild Goose Pub, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are served on weekdays from 6 AM to 10 AM and on weekends from 7 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6 AM and 10 AM and on weekends between 7 AM and 11:00 AM.
Wild Goose Pub - This restaurant serves dinner only. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6 AM to 10 AM on weekdays and 7 AM to 11:00 AM on weekends; USD 15.95 for adults and USD 10.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Wild Goose Pub

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2002
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Guests are required to download the property's Hilton Honors mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a deposit of USD 150.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15.95 for adults and USD 10.95 for children
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel Syracuse
Hilton Garden Inn Syracuse
Syracuse Hilton Garden Inn
East Syracuse Hilton
Hilton East Syracuse
Hilton Garden Inn Syracuse Hotel East Syracuse
Hilton Garden Inn Syracuse Hotel
Hilton Syracuse East Syracuse
Hilton Garden Inn Syracuse Hotel
Hilton Garden Inn Syracuse East Syracuse
Hilton Garden Inn Syracuse Hotel East Syracuse

Hilton Garden Inn Syracuse Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 538 out of 1012 reviews
Rating 8 - Good. 275 out of 1012 reviews
Rating 6 - Okay. 105 out of 1012 reviews
Rating 4 - Poor. 55 out of 1012 reviews
Rating 2 - Terrible. 39 out of 1012 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff , clean rooms, had a great stay! Will Be back!
Stayed 1 night in Jan 2026

2/10 Terrible

Kenneth jr

Stayed 1 night in Feb 2026

6/10 Okay

Matthew

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
Room/hotel was clean and staff was courteous and helpful. However the pool was very murky and on the cold side. The hot tub was anything but hot. We also had no hot water in the room so we could not take any showers. When I talked to the front desk they said they reset the boiler,but after waiting well over an hour still no hot water.
Stayed 1 night in Feb 2026

10/10 Excellent

Lymarie

Stayed 1 night in Feb 2026

6/10 Okay

George, West new york

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Staff were friendly. Decent location. No hot water in our bathroom and the gym was out of order
Stayed 2 nights in Feb 2026

10/10 Excellent

Lymarie

Stayed 1 night in Feb 2026

10/10 Excellent

JARMING

Stayed 2 nights in Feb 2026

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff, very clean, and great food! Overall great stay!
Stayed 1 night in Feb 2026

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, amenities
Nice room, very clean, and great price! Plus all the staff were super sweey and friendly! Would definitely stay again!
Stayed 1 night in Jan 2026

6/10 Okay

Michelle

Stayed 3 nights in Jan 2026

6/10 Okay

Colleen

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
My daughter was very disappointed that the pool and hot tub were unavailable due to maintenance. Main reason we selected this hotel.
Stayed 1 night in Jan 2026

8/10 Good

Cameron

Liked: Amenities
Nice clean room.
Stayed 3 nights in Sep 2025

10/10 Excellent

Kaili

Stayed 1 night in Dec 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean room. Good breakfast buffet.
Stayed 2 nights in Dec 2025

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love it ill be back for sure
Stayed 1 night in Dec 2025

10/10 Excellent

Timothy, Sibley

Stayed 1 night in Nov 2025

6/10 Okay

Gessika

Liked: Property conditions & facilities, room comfort
I was really disappointed to pay for the amenties that included the pool and hot tub as they were not working when I was there 12/2/2025. It would have been nice to be told that they were not working before booking as it was a mommas night away to attempt to relax and was disappointed with not having these amenities working. Felt like an expensive wasted trip.
Stayed 1 night in Dec 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities
The front desk people were so friendly and warm after a long day!
Stayed 1 night in Nov 2025

10/10 Excellent

Jamie, Massena

Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Very accommodating
Stayed 1 night in Nov 2025

6/10 Okay

Jeffrey

Stayed 1 night in Nov 2025

8/10 Good

Jannasue

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The floor in the bathroom was dirty black and hair all over. The room totally needs cleaned better
Stayed 1 night in Nov 2025

2/10 Terrible

Omar

Stayed 1 night in Nov 2025

10/10 Excellent

Emil

Stayed 1 night in Nov 2025

8/10 Good

Aidan

Stayed 1 night in Nov 2025

2/10 Terrible

Ellen

We arrived and the staff told us there was no wi-fi and that and we could stay at their sister property across the street. (We needed wifi for business--not just entertainment.) When Expedia tried to get our money back, the hotel would not do it so we ended up losing the cost of the room.
Stayed 1 night in Nov 2025