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Holiday Inn Express Hotel & Suites Hamburg by IHG

2.5 star property

Photo gallery for Holiday Inn Express Hotel & Suites Hamburg by IHG

Indoor pool
Lobby sitting area
Exterior
Room, Accessible, Non Smoking (2 Bed, Mobility Tub)
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View map
3565 Commerce Place, Hamburg, NY, 14075
  • Place, South Shore Golf Course
    ‪1 min drive‬
  • Place, Highmark Stadium
    ‪7 min drive‬
  • Place, University At Buffalo - North Campus
    ‪34 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪27 min drive‬

Room options

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Hearing)

In-room safe, individually furnished, desk, laptop workspace

Room, 2 Double Beds, Accessible, Non Smoking (Hearing)

9.4 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobil Roll In Shwr)

In-room safe, individually furnished, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking (Mobil Roll In Shwr)

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking (2 Bed, Mobility Tub)

In-room safe, individually furnished, desk, laptop workspace

Room, Accessible, Non Smoking (2 Bed, Mobility Tub)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Leisure)

In-room safe, individually furnished, desk, laptop workspace

Room, 1 King Bed, Non Smoking (Leisure)

9.2 out of 10
Wonderful
(37 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(18 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

In-room safe, individually furnished, desk, laptop workspace

Standard Room

8.4 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, individually furnished, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(52 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Room, 2 Double Beds
Spark by Hilton Hamburg
Hamburg
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.2 out of 5, Very good, 16 reviews
The price is AU$157
includes taxes & fees
26 May - 27 May
Spark by Hilton Hamburg

About the area

Hamburg

With a stay at Holiday Inn Express Hotel & Suites Hamburg by IHG in Hamburg, you'll be within a 10-minute drive of Lake Erie and Highmark Stadium. .This hotel is 10.5 mi (16.8 km) from KeyBank Center and 1 mi (1.6 km) from South Shore Golf Course.

What's nearby

  • South Shore Golf Course - 1 min drive - 1.5 km
  • Highmark Stadium - 7 min drive - 9.3 km
  • KeyBank Center - 19 min drive - 22.7 km
  • University At Buffalo - North Campus - 34 min drive - 40.9 km
  • Niagara Falls State Park - 52 min drive - 70.2 km

Getting around

  • Buffalo-Depew Station - 21 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 32 min drive

Restaurants

  • ‪Subway - ‬5 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Tim Hortons - ‬3 min drive
  • ‪Cyclone Bar - ‬7 min drive
  • ‪McDonald's - ‬19 min walk

About this property

Holiday Inn Express Hotel & Suites Hamburg by IHG

Holiday Inn Express Hotel & Suites Hamburg by IHG offers 84 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and hair dryers.

This Hamburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool.
Make yourself at home in one of the 84 individually furnished guestrooms, featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 32-inch flat-screen televisions with cable programming provide entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Enjoy the recreation opportunities such as an indoor pool or make use of other amenities including complimentary wireless internet access.
A complimentary buffet breakfast is included.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Porter/bellhop

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4:00 AM

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 10.0 per night

Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 6 AM to 9 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hamburg

Holiday Inn Express Hotel Hamburg

Holiday Inn Express Hotel Suites Hamburg

Holiday Inn Express Hotel & Suites Hamburg by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 591 out of 1000 reviews
Rating 8 - Good. 254 out of 1000 reviews
Rating 6 - Okay. 69 out of 1000 reviews
Rating 4 - Poor. 43 out of 1000 reviews
Rating 2 - Terrible. 43 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Baye

Stayed 2 nights in Feb 2026

10/10 Excellent

Donna

Stayed 2 nights in Feb 2026

10/10 Excellent

anita

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Best holiday inn we have ever stayed in. Excellent staff Welcome snack and yummy soup Excellent breakfast Clean rooms Comfy beds and pillows 10/10 stay Most hotels should take advice from this management team
Stayed 1 night in Feb 2026

10/10 Excellent

Tani

Liked: Cleanliness, staff & service, amenities
the room was extremely spotless, i loved the woman at the front desk. she was very nice & actually seemed concerned about the guests.
Stayed 1 night in Feb 2026

10/10 Excellent

Timothy

Stayed 2 nights in Feb 2026

8/10 Good

Sarah

Stayed 1 night in Jan 2026

8/10 Good

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Nice modern room, room and bathroom spacious
Stayed 1 night in Feb 2026

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Room was very nice and clean
Stayed 1 night in Feb 2026

4/10 Poor

kim

Travelled with partner
When we entered our room it was 58 degrees F, even the floor was cold. We had someone come and she said don’t move the thermostat up more than 5 degrees at a time. This is what we did and when we left for a funeral service we had the setting on 66 degrees and the actual temp was at 61. When we got back 5 hours later, the temp in the room was 86 degrees and would not go down. They had to put us in a different room at 11:30 p.m. No person there knew how to fix it.
Stayed 1 night in Feb 2026

10/10 Excellent

Paula

Travelled with family
All staff were very courteous and helpful. Room was satisfactory.
Stayed 2 nights in Jan 2026

10/10 Excellent

Ann

Stayed 1 night in Jan 2026

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was absolutely amazing such a great time for me and my family
Stayed 1 night in Feb 2025

8/10 Good

Megan, Shelbyville

Everything was wonderful with the exception of a noisy heater that rattled all night long. I’ll try staying there again with hopes that it won’t happen again.
Stayed 1 night in Jan 2026

10/10 Excellent

Dan

Liked: Cleanliness, amenities, property conditions & facilities
Excellent check in not sure of bane of girl but went out of her way to makw sure everything was perfect had kids with us and she was so nice and pleasant.
Stayed 1 night in Jan 2026

10/10 Excellent

Carolyn

Stayed 2 nights in Jan 2026

10/10 Excellent

Idelisa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean. Staff very friendly!
Stayed 1 night in Jan 2026

10/10 Excellent

Karen

Stayed 1 night in Dec 2025

10/10 Excellent

Steve

Travelled with group
Liked: Cleanliness, staff & service, amenities
very nice all around - would stary again very friendly staff
Stayed 1 night in Dec 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room, lobby, and breakfast area were spotless. The receptionist was welcoming and informative. Lovely baked cookies on arrival. Highly recommend!
Stayed 1 night in Dec 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable with great accommodations.
Stayed 1 night in Dec 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness
Great breakfast, close to Highmark Stadium.
Stayed 3 nights in Dec 2025

10/10 Excellent

Robert

Great room breakfast was good always a good stay
Stayed 1 night in Dec 2025

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were friendly, helpful and offered good advice when we asked about nearby amenities.
Stayed 1 night in Dec 2025

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities
Check in was easy & quick. Staff was friendly, the room was clean & neat. Breakfast was great too!
Stayed 1 night in Dec 2025

8/10 Good

Ruth

Liked: Cleanliness, staff & service, amenities
Staff courteous, Breakfast Great options & mattresses very comfortable
Stayed 2 nights in Dec 2025