Hilton Waikoloa Village

4.0 star property

Photo gallery for Hilton Waikoloa Village

Exterior
Creator video
Palace One Bedroom Suite, 1 King Bed, Ocean View | View from room
Courtyard
Exterior

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Parking available
  • Spa

Explore the area

Map
69-425 Waikoloa Beach Dr, Waikoloa, HI, 96738
  • Waikoloa Beach Golf Course
    ‪1 min walk‬
  • Anaehoomalu Beach
    ‪3 min walk‬
  • Kings Shops
    ‪12 min walk‬
  • Kailua-Kona, HI (KOA-Kona Intl.)
    ‪35 min drive‬

Room options

Makai Room, 1 King Bed, Ocean View

7.6 out of 10
Good
(5 reviews)
  • 49 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

Palace One Bedroom Suite, 1 King Bed, Ocean View

  • 101 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Grand Suite, 1 Bedroom, Resort View (Palace Grand, Newly Renovated)

  • Resort view
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

Makai Lanai Room, 2 Queen Beds, Ocean View, Ground Floor (Roll In Shower)

  • 49 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 1 King Bed with Sofa bed, Resort View (Palace Grand, Newly Renovated)

  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Makai Lanai Room, 2 Queen Beds, Garden View (Roll In Shower)

  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

Makai Lanai Room, 2 Queen Beds, Garden View

  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

Makai Lanai Room, 1 King Bed, Garden View (Roll In Shower)

8.0 out of 10
Very good
(1 review)
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

Grand Room, 1 King Bed with Sofa bed, Golf View (Palace Grand, Newly Renovated)

  • Golf view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Makai Lanai Room, 2 Queen Beds, Ocean View

8.0 out of 10
Very good
(3 reviews)
  • 49 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 1 King Bed with Sofa bed, Garden View (Palace Grand, Newly Renovated)

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Grand Room, 1 King Bed with Sofa bed, Hearing Accessible (Palace Grand, Newly Renovated)

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Grand Room, 1 King Bed with Sofa bed, Resort View (Palace Grand, Newly Renovated)

  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Room, 2 Queen Beds, Accessible, Ocean View (Mobility & Hearing)

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Makai Room, 1 King Bed, Resort View (Hearing Accessible)

  • 49 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Grand Suite, 1 Bedroom, Ocean View (Palace, Royal Ocean, Newly Renovated)

  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Grand Room, 2 Queen Beds, Ocean View (Palace Grand, Newly Renovated)

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 1 King Bed with Sofa bed, Garden View (Palace Grand, Newly Renovated)

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Makai Room, 1 King Bed, Resort View (Accessible Tub, Hearing)

  • 49 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

Makai Room, 2 Queen Beds, Ocean View (Hearing Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • 49 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 2 Queen Beds, Ocean View (Palace Grand, Newly Renovated)

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Makai Room, 2 Queen Beds, Resort View (Accessible Tub, Hearing)

  • 49 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Palace Family Suite, 1 King Bed and 2 Queen Beds, Resort View

10.0 out of 10
Exceptional
(1 review)
  • 101 sq m
  • Resort view
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

Palace Presidential Suite, 1 bedroom, Ocean View, 1 King Bed

  • 216 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Palace Room, 1 King Bed, Resort View

9.0 out of 10
Wonderful
(29 reviews)
  • 39 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Makai Room, 2 Queen Beds, Ocean View

8.8 out of 10
Excellent
(5 reviews)
  • 49 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Makai Room, 2 Queen Beds, Resort View

9.2 out of 10
Wonderful
(10 reviews)
  • 49 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Palace Room, 2 Queen Beds, Resort View (Roll In Shower, Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 49 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Palace Room, 1 King Bed, Ocean View

8.0 out of 10
Very good
(21 reviews)
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Palace Room, 1 King Bed, Ocean View (Accessible Tub, Hearing)

8.8 out of 10
Excellent
(5 reviews)
  • 49 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Palace Room, 2 Queen Beds, Resort View

8.4 out of 10
Very good
(31 reviews)
  • 39 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Palace Room, 1 King Bed, Resort View (Hearing Accessible)

8.0 out of 10
Very good
(8 reviews)
  • 39 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Palace Room, 2 Queen Beds, Resort View (Hearing Accessible)

10.0 out of 10
Exceptional
(3 reviews)
  • 39 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Palace Room, 1 King Bed, Resort View (Accessible Tub, Hearing)

8.0 out of 10
Very good
(1 review)
  • 49 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Grand Room, 2 Queen Beds, Hearing Accessible, Resort View (Palace Grand, Newly Renovated)

  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Makai One Bedroom Suite, 2 Queen Beds, Ocean View

8.0 out of 10
Very good
(1 review)
  • 110 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Palace Room, 2 Queen Beds, Ocean View

7.6 out of 10
Good
(25 reviews)
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Royal Suite, 1 King Bed, Ocean View (Accessible Tub, Hearing)

  • 49 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

Grand Room, 2 Queen Beds, Golf View (Palace Grand, Newly Renovated)

  • Golf view
  • Sleeps 4
  • 2 Queen Beds

Palace Presidential Suite, 1 King Bed, Ocean View (Roll In Shower, Hearing)

  • 216 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

Palace Room, 2 Queen Beds, Ocean View (Accessible Tub, Hearing)

7.6 out of 10
Good
(5 reviews)
  • 49 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Palace One Bedroom Suite, 1 King Bed, Resort View

8.8 out of 10
Excellent
(5 reviews)
  • 101 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

Presidential Suite, 1 Bedroom, Ocean View (Makai)

  • 110 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Makai Room, 1 King Bed, Ocean Front View

8.6 out of 10
Excellent
(11 reviews)
  • 49 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Makai Room, 2 Queen Beds, Ocean Front View

7.2 out of 10
Good
(7 reviews)
  • 49 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Makai 1 Bedroom Owner Suite, Ocean View, 1 King & Queen Sofa Bed, two floors

  • 101 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

Makai Room, 1 King Bed, Resort View

10.0 out of 10
Exceptional
(3 reviews)
  • 49 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Grand Room, 2 Queen Beds, Hearing Accessible, Garden View (Palace Grand, Newly Renovated)

  • Sleeps 4
  • 2 Queen Beds

Grand Room, 2 Queen Beds, Resort View (Palace Grand, Newly Renovated)

  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Garden View, Ground Floor (Palace)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Garden View, Ground Floor (Palace)

8.6 out of 10
Excellent
(4 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Makai Lanai Room, 1 King Bed, Ocean View

  • 49 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Makai Lanai Room, Garden View, 1 King Bed, Ground Floor

  • 49 sq m
  • Sleeps 4
  • 1 King Bed

Grand Room, 2 Queen Beds, Garden View (Palace Grand, Lanai, Newly Renovated)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Golf View (Palace)

9.0 out of 10
Wonderful
(2 reviews)
  • 39 sq m
  • Golf view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Golf View (Palace)

7.0 out of 10
Good
(2 reviews)
  • 39 sq m
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

Makai One Bedroom Suite, 1 King Bed, Ocean View

  • 110 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Royal Suite, 1 King Bed, Ocean View

  • 110 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

Grand Room, 1 King Bed with Sofa bed, Ocean View (Palace Grand, Newly Renovated)

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Room, 1 King Bed, Accessible, Ocean View (Pal Grd, Bathtub)

  • Ocean view
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Waikoloa

With a stay at Hilton Waikoloa Village in Waikoloa, you'll be on the beach, within a 15-minute drive of Mauna Lani Resort Golf Course and Waikoloa Beach Golf Course. .This beach resort is 8.8 mi (14.1 km) from Hāpuna Beach State Recreation Area and 9 mi (14.5 km) from Mauna Kea Beach.

What's nearby

  • Waikoloa Beach Golf Course - 1 min walk - 0.0 km
  • Anaehoomalu Beach - 3 min walk - 0.3 km
  • Dolphin Quest - 7 min walk - 0.6 km
  • Kings Shops - 12 min walk - 1.0 km
  • Genesis Gallery - 14 min walk - 1.2 km

Getting around

  • Kona Intl. Airport (KOA) - 29 min drive

Restaurants

  • ‪Island Gourmet Markets/Aloha Wine Bar - ‬20 min walk
  • ‪Kona Tap Room - ‬5 min walk
  • ‪Starbucks - ‬19 min walk
  • ‪Lava Lava Beach Club Cottages - ‬5 min drive
  • ‪Island Vintage Coffee - ‬16 min walk

About this property

Hilton Waikoloa Village

Family-friendly fun on the beach, with 3 outdoor pools
Hilton Waikoloa Village offers 647 accommodations with MP3 docking stations and DVD players. Rooms open to furnished balconies or patios. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include laptop-compatible safes, safes, and phones. Additionally, rooms include coffee/tea makers and hair dryers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

An outdoor tennis court and a health club are featured at the resort. 3 outdoor swimming pools and 3 hot tubs are on site. In addition to a children's pool, other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 647 guestrooms featuring MP3 docking stations and DVD players. Rooms have private furnished balconies or patios. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature designer toiletries and bidets.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, 3 hot tubs, and a health club. Additional amenities at this resort include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at one of the resort's many dining establishments, which include 8 restaurants and 2 coffee shops/cafes. Visit one of the 5 bars/lounges, 2 beach bars, and 2 poolside bars for a refreshing drink. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Waikoloa? This resort has 66000 square feet (6132 square meters) of space consisting of a conference center and 7 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Hilton Waikoloa Village has 8 restaurants serving breakfast, lunch, and dinner.

Languages

Chinese (Mandarin), English, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Uncovered parking on site (USD 48 per night; includes in/out privileges)
  • Uncovered valet parking on site (USD 55 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: USD 55 for adults and USD 27.50 for children
  • 2 beach bars
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 5 bars/lounges
  • 8 restaurants

Things to do

  • 27-hole adjacent golf course
  • 3 hot tubs
  • 3 outdoor pools
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Games
  • Golf
  • Golf carts
  • Health club
  • Kayaking
  • Outdoor tennis court
  • Paddleboard
  • Pilates classes
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Beach toys
  • Children's games
  • Children's pool
  • DVD player
  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre
  • Conference centre (66,000 square foot of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Garden
  • On the bay
  • On the beach
  • Outdoor furniture
  • Picnic area
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • No lift
  • Phone accessibility kit
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1988
  • Designated smoking areas

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Dryer
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 56.62 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Fitness/yoga classes
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 55 for adults and USD 27.50 for children
  • Uncovered self parking fee: USD 48 per night (in/out privileges)
  • Uncovered valet parking fee: USD 55 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA 063-091-0976-01
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 8 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Village Hotel Waikoloa
Hilton Village Waikoloa
Hilton Waikoloa
Hilton Waikoloa Village
Waikoloa Hilton
Waikoloa Hilton Village
Waikoloa Village
Waikoloa Village Hilton
Hawaii Hilton Waikoloa Village
Hilton Waikoloa Village Hotel Waikoloa
Hilton Waikoloa Village Resort
Hilton Waikoloa Village Hotel
Hilton Village Resort
Hilton Village Hotel Waikoloa
Hawaii Hilton Waikoloa Village
Waikoloa Hilton
Hilton Village Waikoloa
Hilton Waikoloa Village Resort
Hilton Waikoloa Village Resort
Hilton Waikoloa Village Waikoloa
Hilton Waikoloa Village Resort Waikoloa

Hilton Waikoloa Village Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 545 out of 1065 reviews
Rating 8 - Good. 242 out of 1065 reviews
Rating 6 - Okay. 158 out of 1065 reviews
Rating 4 - Poor. 72 out of 1065 reviews
Rating 2 - Terrible. 48 out of 1065 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

MARISSA, EWA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, nice room. The property is huge and lovely. Pools were amazing. Food was very expensive.
Stayed 1 night in Mar 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
The resort is beautiful and expansive, with enough activities for a week stay. The drive from the airport is through an alien landscape of volcanic rock - a very unique experience. Since there is nothing else around, the dining options are all very expensive and there are fees and charges for almost everything, so a stay can be expensive.
Stayed 5 nights in Apr 2025

10/10 Excellent

Penelope, Hudson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property for families. The Dilphin Experience is phenomenal and worth every penny!
Stayed 4 nights in Apr 2025

6/10 Okay

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking was $50 a day which is really high. The food was really high. The Ham & Cheese Omelet on the breakfast buffet for $55 was the worse one I have eaten in my 69 years. The property was hugh and 1 of the 2 trams was not running for the first 3 or 4 days. So you had to wait for up to 25 minutes instead of the around 10 we were quoted to get on one. There were birds in the atrium of the Palace hotel that chirped loudly around 7:00 PM every night and at around 5:00 AM every morning that was louder than the TV and woke us up most days. The Adult only pool was not marked as such at the pool and I had to ask 2 groups of people with children to leave in one day, one did after giving me a dirty look and the other lady did not until someone else went to the fornt desk and complained. We gave up and just went to the other pools after this before I had a big confrontation with someone. Also the $50 Spaghetti was not good and we tossed most of it. I reported all of this to the mananger but no one offered to give me a discount he just asked what he good to do make my stay better, I didn't know what to say. I guess I should have asked for some finanical compensation or something. The manager did get both trams running after I complained about them. If you are older and want a restful vacation do not go to this property! You need to be able to walk a lot and have plenty of cash!
Stayed 8 nights in Apr 2025

10/10 Excellent

David Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Emily Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

6/10 Okay

debra, boca raton

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Upon check in the person who checked us in told us she would give us free self-parking. When we checked out we saw she charges us for parking, it was almost the same price as valet and if we had to pay for parking we would have just would have done valet, We complained upon check out and the person at the front desk said she would speak with her boss and call us back. of course, she never did and they charged us! The walk to the parking was far and if I had known i would have to pay $50 I would have just valet the car since my spouse has ashma !
Stayed 2 nights in Apr 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Lance Roy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I enjoyed it a lot. My wife likes to find varied places to read when at a resort. This was easily done. Dining was tasty...though at resort prices of course. The only real disappointment was they have a canal that can run boats along on a track. So you would have that option to use instead of the tram or walking since it's a large resort. But they were not running and I was told were being discontinued. Which is a shame as reviews of a night ride viewing the stars sounded enchanting. Also it's odd they are discontinuing as some employee mentioned that by running the boats, it kept the canal clear of algae. Which instead we saw two employees dragging a net behind them and scooping up the algae.
Stayed 4 nights in Apr 2025

8/10 Good

Nicole

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

The resort was really nice but they definitely nickeled and dimed you out of everything. Luau was wayyyyy over priced and for what we pay to stay at the resort they should have a shuttle that picks you up from the airport and takes you. I also didn’t like the 120 dollar a day damage hold that’s just ridiculous you shouldn’t be charging anyone a fee for every day they are there! Other than that the resort was really nice and clean I loved my room it had two balcony’s and a comfortable bed! The views were nice too. The food wasn’t that great and the water stations to fill your bottles had warm water in them. This resort has the potential to be 5 stars but it’s not.
Stayed 3 nights in Apr 2025

8/10 Good

Katy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has tons of stuff going on! Rooms were VERY QUIET. It is an easy drive from the Kona airport which was important as we got in very late. There was some miscommunication between Expedia and the hotel, but overall it didn't affect our stay. Our room had a couple of minor issues we reported on the way out. The resort itself has tons of amenities- easy walk to a coffee hut for breakfast and lots of fun things to do!
Stayed 1 night in Apr 2025

10/10 Excellent

Peng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Nice property with potential but it had become rundown and it shows. Also understaffed.
Stayed 8 nights in Mar 2025

10/10 Excellent

Rickey

Stayed 6 nights in Apr 2025

6/10 Okay

KENYON, Seattle

Travelled with partner
Here’s the problem $48 hidden fees per day plus $48 per day to park and the parking lot was 20 minutes from the room. There was a tram in the hotel but just one and it was slow so we had to walk at least 4 miles in 6 days. Food was average but cost $10 extra and drinks cost $22 each. The buffet was big and the view was good but $55 per person. The lagoon was amazing but they had 11 dolphins, not free to leave doing blood tests on them. Wouldn’t go back.
Stayed 6 nights in Apr 2025

8/10 Good

LINDSAY

Liked: Amenities
The lagoon and pool were wonderful. Protected from waves but still saw tons of sea-life everyday. The parking was very far to walk everyday and the tram was not working all the time. Lots of walking. The restaurant Nui Italian was pretty good. The breakfast buffet was expensive so only did it once. Not many breakfast options on the property. The Kings and Queens Shops close by had good restaurants and some good shopping. The grocery store there also had great food.
Stayed 7 nights in Apr 2025

4/10 Poor

Wei

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is super old. The room looks so depressing. The layout of the room is terrible. Shower keeps making squeaky noise, and the sink is blocked. It’s more like 3 stars other than 4. Food is overly priced. Pizza is $75 each.
Stayed 4 nights in Apr 2025

10/10 Excellent

christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing experience will definitely be making this spot our go to when going to Hawaii great for a family trip
Stayed 8 nights in Apr 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ALWAY AN ENJOYABLE STAY AT THIS PROPERTY. JUST A COUPLE WEEKEND STAY.
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Stayed 1 night in Apr 2025

6/10 Okay

Rocky

Travelled with partner
Liked: Cleanliness, staff & service
Nice room. Nice pool. Limited food. Breakfast was either a $60 buffet or a coffee stand. Nothing in between. Limited restaurant options for lunch or dinner. Pool with no umbrellas. You could rent a chair with a shade for $200. A bit disappointing.
Stayed 4 nights in Mar 2025

10/10 Excellent

Balaji

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great time at Waikoloa Village.

Their lagoon is the best. Worth every penny. Some other charges caught us by surprise, but I guess they are expected these days. Food at Island Gourmet (at Queens Market ~1mile from resort) is good quality and reasonably priced. Very close to Lava club - excellent for dinner with sunset.
Stayed 6 nights in Apr 2025

4/10 Poor

Keiana, Denver

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The train back and forth was awful it was never on time and it was just easier to walk even though walking to the parking lot was a hike. Please fix the run times and be consistent with trains at the hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort, perfect choice! Only negative is the tram/monorail is super slow sometimes. I would highly recommend Hilton Waikoloa Village any time!
Stayed 6 nights in Mar 2025