Tokyu Stay Ginza

3.0 star property

Photo gallery for Tokyu Stay Ginza

1 bedroom, in-room safe, soundproofing, iron/ironing board
Reception
Restaurant
Exterior
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

View map
4-10-5 Ginza, Chuo-ku, Tokyo, Tokyo-to, 104-0061
  • Kabuki-za Theatre
    ‪2 min walk‬
  • Tokyo Tower
    ‪3 min drive‬
  • Tokyo Skytree
    ‪7 min drive‬
  • Tokyo (HND-Haneda)
    ‪15 min drive‬

Room options

Superior Double Room, Non Smoking

8.4 out of 10
Very good
(20 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Double Room, Non Smoking (Single Use)

8.6 out of 10
Excellent
(29 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

Executive Double Room [Washer and Dryer Furnished], Non Smoking

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Residential Double [Mini Kitchen & Washer and Dryer Furnished], Non Smoking

9.6 out of 10
Exceptional
(11 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior Double Room, Non Smoking (Single Use)

8.8 out of 10
Excellent
(10 reviews)
  • 18 sq m
  • Sleeps 1
  • 1 Queen Bed

Superior Twin Room, Non Smoking (No Washing machine)

8.6 out of 10
Excellent
(14 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Large Twin Beds

Residential Double [Mini Kitchen & Washer and Dryer Furnished], Single Use, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 25 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

Superior Twin Room, Non Smoking (Single Use, No Washing machine)

  • 25 sq m
  • Sleeps 1
  • 2 Large Twin Beds

Executive Double Room [Washer and Dryer Furnished], Single Use, Non Smoking

  • 32 sq m
  • City view
  • Sleeps 1
  • 1 King Bed

Moderate Semidouble Room, [Washer and Dryer Furnished] Non Smoking

8.6 out of 10
Excellent
(34 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Tokyo

A stay at Tokyu Stay Ginza places you in the heart of Tokyo, a 1-minute drive from Kabuki-za Theatre and 6 minutes from Sensoji Temple. .This hotel is 4 mi (6.5 km) from Takeshita Street and 4.4 mi (7 km) from Tokyo Skytree.

What's nearby

  • Kabuki-za Theatre - 2 min walk - 0.2 km
  • Tokyo International Forum - 8 min walk - 0.7 km
  • Tokyo Imperial Palace - 20 min walk - 1.7 km
  • Tokyo Tower - 3 min drive - 3.0 km
  • Tokyo Skytree - 7 min drive - 7.0 km

Getting around

  • Higashi-ginza Station - 3 min walk
  • Yurakucho Station - 9 min walk
  • Haneda Airport (HND) - 24 min drive

Restaurants

  • ‪ナイルレストラン - ‬1 min walk
  • ‪銀座元楽 - ‬1 min walk
  • ‪観音山フルーツパーラー 銀座店 - ‬1 min walk
  • ‪インド料理 ムンバイ 銀座店 (Mumbai) - ‬2 min walk
  • ‪俺の焼肉銀座4丁目店 - ‬2 min walk

About this property

Tokyu Stay Ginza

Hotel with a restaurant, steps from Kabuki-za Theatre
Tokyu Stay Ginza offers 191 air-conditioned accommodations with all-in-one washer/dryers and safes. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. 42-inch Smart televisions come with cable channels. Additionally, rooms include complimentary newspapers and hair dryers. Housekeeping is offered on request and irons/ironing boards can be requested.

Make yourself at home in one of the 191 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 42-inch Smart televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and complimentary newspapers, and housekeeping is provided on request.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a vending machine.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Buffet breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Tokyu Stay Ginza has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,500 per person
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • All-in-one washer/dryer
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • All-in-one washer/dryer
  • Free daily newspapers
  • Iron/ironing board on request
  • Laundry detergent
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests must be at least 20 years to stay in a smoking room.
As of July 1, 2023, housekeeping service will be provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1500 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Tokyu Stay Ginza Hotel
Tokyu Stay Hotel
Tokyu Stay Ginza
Tokyu Stay
Tokyu Stay Ginza Hotel
Tokyu Stay Ginza Tokyo
Tokyu Stay Ginza Hotel Tokyo

Tokyu Stay Ginza Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 558 out of 1002 reviews
Rating 8 - Good. 289 out of 1002 reviews
Rating 6 - Okay. 99 out of 1002 reviews
Rating 4 - Poor. 45 out of 1002 reviews
Rating 2 - Terrible. 11 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jane

Stayed 5 nights in May 2025

10/10 Excellent

Wynnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend and for sure we will be back 2026 at the same hotel.
Stayed 6 nights in May 2025

10/10 Excellent

Erik Wing Chung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffs.
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Tiffanie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pro: Tons of amenity Ceiling height/washroom space (Compared to the other location by Tsukiji) Walkable to ginza shopping Close to convenience store Right next to ippudo ramen Corner drug store for make up shopping ! Walk to yakiniku Lovely helpful staff Con: Try to stay on same floor with ur group otherwise hotel card is only accessible to floor you're on and need to meet in lobby.
Stayed 3 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
Recommend other friends
Stayed 4 nights in May 2025

10/10 Excellent

Jeffery

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, convenient location, clean and well maintained property. In-room washer/dryer combo was the deciding factor in choosing this hotel. Thanks for a great stay!
Stayed 3 nights in Apr 2025

10/10 Excellent

Philippe, St hubert

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 4 nights in May 2025

10/10 Excellent

Hanafi, Beverly Hills

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Hanafi, Beverly Hills

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

MICHELLE

Liked: Cleanliness, staff & service, room comfort
Everything is ok but my room washing machine ( error code ) and fridge (it’s warm inside) is not working properly …
Stayed 6 nights in May 2025

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and i enjoyed our 4 night stay at this hotel. We took the train fr Haneda to Higashi Ginza station and the hotel is right on the next street. Family Mart and Lawson are also across the street, so if you need emergency food/snacks, it is very convenient that they are nearby. We like the in room washer and dryer..so convenient to have in the room. They have a coffee machine in the lobby where you can get free coffee anytime. We would stay at this hotel again.
Stayed 4 nights in May 2025

10/10 Excellent

Ling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really nice hotel. It’s easy to go shopping, and dinning.
Stayed 2 nights in Apr 2025

10/10 Excellent

Susan

Stayed 3 nights in May 2025

8/10 Good

Colette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy hotel close to Ginza stations. Not new anymore but covered all needs.
Stayed 4 nights in Apr 2025

4/10 Poor

Kimberly

Disliked: Cleanliness, amenities, property conditions & facilities
Stained furniture, carpet, walls and bathrooms. Overcrowded and understaffed. Musky smell in hallways and rooms.
Stayed 1 night in May 2025

10/10 Excellent

Maria Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve always loved the mini kitchen and washer/dryer. Makes our trip much more efficient and easier. Service of hotel staff is always exceptional.
Stayed 3 nights in Apr 2025

10/10 Excellent

Polina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very big room and great to have the washer/dryer in the room itself. The bed was big but quite soft which i personally don’t like but very comfortable hotel otherwise.
Stayed 3 nights in Apr 2025

10/10 Excellent

Dilys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

8/10 Good

Brandon

Travelled with partner
Liked: Staff & service
Great property nearby the attractions of Ginza. Walkable to many areas including Tsukiji fishmarket or Marunouchi if you feel adventurous. The in-room washer/dryer is a fantastic amenity to have especially if you plan on traveling light so you can buy more things to stuff your suitcase with. The only drawback is the rooms are a bit smaller and somewhat dated.
Stayed 4 nights in Apr 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy to have stayed here. Usual compact Tokyo rooms but everything very clean, functional and hotel well placed if you want to be in or near Ginza. Recommend.
Stayed 1 night in Apr 2025

10/10 Excellent

Sophanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly, rooms were clean, great area for shopping.
Stayed 9 nights in Apr 2025

8/10 Good

Everett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Room was typical Tokyo sized. Clean.
Stayed 8 nights in Apr 2025

10/10 Excellent

Ashley, Bristol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice reception area and front desk team very helpful. Room was small but clean and had evening we needed for a couple of nights.
Stayed 1 night in Apr 2025

8/10 Good

DENISE

Stayed 2 nights in Apr 2025