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Shinjuku Washington Hotel Main

4.0 star property

Photo gallery for Shinjuku Washington Hotel Main

Front of property
Exterior
Daily buffet breakfast for a fee
Lobby
Free toiletries, hair dryer, slippers, bidet

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room

Explore the area

View map
3-2-9 Nishishinjuku, Shinjuku-ku, Tokyo, Tokyo-to, 160-0023
  • Place, Tokyo Metropolitan Government Building
    ‪1 min walk‬
  • Place, Shinjuku Central Park
    ‪1 min walk‬
  • Place, Omoide Yokocho
    ‪11 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪45 min drive‬

Room options

Standard Twin Room

  • Sleeps 2

View all photos for Standard Triple Room

Miscellaneous

Standard Triple Room

  • Sleeps 3

View all photos for Semidouble with Breakfast, Non Smoking

Blackout curtains, free WiFi, bed sheets

Semidouble with Breakfast, Non Smoking

7.0 out of 10
Good
(12 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Ladies Single with Breakfast, Non Smoking

Blackout curtains, free WiFi, bed sheets

Ladies Single with Breakfast, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double with Breakfast, Non Smoking

Blackout curtains, free WiFi, bed sheets

Superior Double with Breakfast, Non Smoking

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin with Breakfast, Non Smoking (breakfast charge for 6yo & under)

Blackout curtains, free WiFi, bed sheets

Superior Twin with Breakfast, Non Smoking (breakfast charge for 6yo & under)

7.8 out of 10
Good
(6 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single with Breakfast, Smoking

Blackout curtains, free WiFi, bed sheets

Standard Single with Breakfast, Smoking

  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Single with Breakfast, Non Smoking

Blackout curtains, free WiFi, bed sheets

Standard Single with Breakfast, Non Smoking

  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double with Breakfast, Non Smoking

Blackout curtains, free WiFi, bed sheets

Standard Double with Breakfast, Non Smoking

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin with Breakfast, Non Smoking

A hotel room with two beds, a desk with a TV, and a window with curtains.

Twin with Breakfast, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Ladies Twin with Breakfast, Non Smoking

Blackout curtains, free WiFi, bed sheets

Ladies Twin with Breakfast, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple with Breakfast, Non Smoking

Blackout curtains, free WiFi, bed sheets

Triple with Breakfast, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Single Room, Smoking

Blackout curtains, free WiFi, bed sheets

Standard Single Room, Smoking

7.8 out of 10
Good
(22 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Economy Double Room, Non Smoking

Blackout curtains, free WiFi, bed sheets

Economy Double Room, Non Smoking

7.2 out of 10
Good
(64 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room, Non Smoking

Blackout curtains, free WiFi, bed sheets

Standard Single Room, Non Smoking

7.8 out of 10
Good
(56 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Triple Room, Non Smoking

Blackout curtains, free WiFi, bed sheets

Triple Room, Non Smoking

8.0 out of 10
Very good
(43 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 5
  • 3 Single Beds

View all photos for Twin Room, Non Smoking

A hotel room with two beds, a desk with a TV, and a window with curtains.

Twin Room, Non Smoking

7.8 out of 10
Good
(47 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Double Room, Non Smoking

Blackout curtains, free WiFi, bed sheets

Superior Double Room, Non Smoking

7.6 out of 10
Good
(20 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking

Blackout curtains, free WiFi, bed sheets

Standard Double Room, Non Smoking

7.0 out of 10
Good
(18 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room, Non Smoking

Blackout curtains, free WiFi, bed sheets

Superior Twin Room, Non Smoking

8.4 out of 10
Very good
(47 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Single Room, Women only, Non Smoking

Blackout curtains, free WiFi, bed sheets

Single Room, Women only, Non Smoking

8.6 out of 10
Excellent
(31 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Twin Room, Women only, Non Smoking

Blackout curtains, free WiFi, bed sheets

Twin Room, Women only, Non Smoking

7.8 out of 10
Good
(8 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Single Room

Blackout curtains, free WiFi, bed sheets

Standard Single Room

  • Sleeps 1

View all photos for Ladies Single Room Non-Smoking

Blackout curtains, free WiFi, bed sheets

Ladies Single Room Non-Smoking

  • Sleeps 1

View all photos for Ladies Twin Room Non-Smoking

Blackout curtains, free WiFi, bed sheets

Ladies Twin Room Non-Smoking

  • Sleeps 2

Semi Double Room

  • Sleeps 2

View all photos for Standard Single Room, Non Smoking (Remodeled Floor)

Blackout curtains, free WiFi, bed sheets

Standard Single Room, Non Smoking (Remodeled Floor)

7.6 out of 10
Good
(45 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Twin Room, Non Smoking (Remodeled Floor)

Blackout curtains, free WiFi, bed sheets

Twin Room, Non Smoking (Remodeled Floor)

7.0 out of 10
Good
(41 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Triple Room, Non Smoking (Remodeled Floor)

Blackout curtains, free WiFi, bed sheets

Triple Room, Non Smoking (Remodeled Floor)

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 3 Single Beds

View all photos for Standard Single with Breakfast, Non Smoking (Remodeled Floor)

Blackout curtains, free WiFi, bed sheets

Standard Single with Breakfast, Non Smoking (Remodeled Floor)

8.0 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room with Breakfast, Non Smoking (Remodeled Floor)

Blackout curtains, free WiFi, bed sheets

Twin Room with Breakfast, Non Smoking (Remodeled Floor)

7.2 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room with Breakfast, Non Smoking (Remodeled Floor)

Blackout curtains, free WiFi, bed sheets

Triple Room with Breakfast, Non Smoking (Remodeled Floor)

  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Twin Room, Non Smoking(Remodeled Floor)

Blackout curtains, free WiFi, bed sheets

Superior Twin Room, Non Smoking(Remodeled Floor)

7.8 out of 10
Good
(36 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Twin with Breakfast, Non Smoking(Remodeled Floor)

Blackout curtains, free WiFi, bed sheets

Superior Twin with Breakfast, Non Smoking(Remodeled Floor)

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Economy Double Room, Non Smoking (Remodeled Floor)

Blackout curtains, free WiFi, bed sheets

Economy Double Room, Non Smoking (Remodeled Floor)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Semidouble with Breakfast, Non Smoking(Remodeled Floor)

Blackout curtains, free WiFi, bed sheets

Semidouble with Breakfast, Non Smoking(Remodeled Floor)

7.8 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Sky Residence Room, Apartment type, Non Smoking

Blackout curtains, free WiFi, bed sheets

Sky Residence Room, Apartment type, Non Smoking

  • City view
  • 96 sq m
  • 2 bedrooms
  • Sleeps 10
  • 2 Large Single Beds and 4 Large Single Bunk Beds

View all photos for Sky Residence Room, Apartment type, Non Smoking, 1 Night Only

Blackout curtains, free WiFi, bed sheets

Sky Residence Room, Apartment type, Non Smoking, 1 Night Only

  • City view
  • 96 sq m
  • 2 bedrooms
  • Sleeps 10
  • 2 Large Single Beds and 4 Large Single Bunk Beds

Casual Single Room

  • Sleeps 1

View all photos for Standard Double Room-Non-Smoking

Blackout curtains, free WiFi, bed sheets

Standard Double Room-Non-Smoking

  • Sleeps 2

View all photos for Standard Twin Room-Non-Smoking

Blackout curtains, free WiFi, bed sheets

Standard Twin Room-Non-Smoking

  • Sleeps 2

View all photos for Standard Twin Room-Smoking

Blackout curtains, free WiFi, bed sheets

Standard Twin Room-Smoking

  • Sleeps 2

View all photos for Standard Triple Room-Non-Smoking

Free toiletries, hair dryer, slippers, bidet

Standard Triple Room-Non-Smoking

  • Sleeps 3

View all photos for Standard Triple Room-Smoking

Free toiletries, hair dryer, slippers, bidet

Standard Triple Room-Smoking

  • Sleeps 3

View all photos for Superior Twin Room-Non-Smoking

Blackout curtains, free WiFi, bed sheets

Superior Twin Room-Non-Smoking

  • Sleeps 2

View all photos for Superior Double Room-Non-Smoking

Blackout curtains, free WiFi, bed sheets

Superior Double Room-Non-Smoking

  • Sleeps 2

Superior Triple Room-Smoking

  • Sleeps 3

View all photos for Standard Single Room-Non-Smoking

Blackout curtains, free WiFi, bed sheets

Standard Single Room-Non-Smoking

  • Sleeps 1

View all photos for Standard Single Room-Smoking

Blackout curtains, free WiFi, bed sheets

Standard Single Room-Smoking

  • Sleeps 1

View all photos for Casual Double Room-Non-Smoking

Blackout curtains, free WiFi, bed sheets

Casual Double Room-Non-Smoking

  • Sleeps 2

View all photos for Economy Double Room-Smoking

Blackout curtains, free WiFi, bed sheets

Economy Double Room-Smoking

  • Sleeps 2

View all photos for Standard Double with Breakfast, Non Smoking (breakfast charge for 6yo & under)

Miscellaneous

Standard Double with Breakfast, Non Smoking (breakfast charge for 6yo & under)

  • Sleeps 2

View all photos for Superior Double with Breakfast, Non Smoking (breakfast charge for 6yo & under)

Miscellaneous

Superior Double with Breakfast, Non Smoking (breakfast charge for 6yo & under)

  • Sleeps 2

View all photos for Standard Double Room

Blackout curtains, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2

Superior Double Room

  • Sleeps 2

Superior Twin Room

  • Sleeps 2

View all photos for Renewal Single Non-smoking

Blackout curtains, free WiFi, bed sheets

Renewal Single Non-smoking

  • Sleeps 1

View all photos for Renewal Standard Twin Non-smoking

Blackout curtains, free WiFi, bed sheets

Renewal Standard Twin Non-smoking

  • Sleeps 2

View all photos for Superior Double Room Smoking

Blackout curtains, free WiFi, bed sheets

Superior Double Room Smoking

  • Sleeps 2

View all photos for Standard Double Room Smoking

Blackout curtains, free WiFi, bed sheets

Standard Double Room Smoking

  • Sleeps 2

View all photos for Renewal Economy Double Non-smoking

Blackout curtains, free WiFi, bed sheets

Renewal Economy Double Non-smoking

  • Sleeps 2

View all photos for Renewal Superior Twin Non-smoking

Blackout curtains, free WiFi, bed sheets

Renewal Superior Twin Non-smoking

  • Sleeps 2

View all photos for Renewal Standard Triple Non-smoking

Blackout curtains, free WiFi, bed sheets

Renewal Standard Triple Non-smoking

  • Sleeps 3

View all photos for Economy Double

Blackout curtains, free WiFi, bed sheets

Economy Double

  • Sleeps 2

View all photos for Superior Triple Room

Miscellaneous

Superior Triple Room

  • Sleeps 3

View all photos for Family Room Non-Smoking

Miscellaneous

Family Room Non-Smoking

  • Sleeps 2

View all photos for Ladies Triple Room Non-Smoking

Blackout curtains, free WiFi, bed sheets

Ladies Triple Room Non-Smoking

  • Sleeps 3

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About the area

Tokyo

With a stay at Shinjuku Washington Hotel Main, you'll be centrally located in Tokyo, within a 5-minute drive of Shibuya Crossing and Shinjuku Gyoen National Garden. .This hotel is 4.5 mi (7.2 km) from Tokyo Dome and 4.5 mi (7.2 km) from Tokyo Imperial Palace.

What's nearby

  • Tokyo Metropolitan Government Building - 1 min walk - 0.2 km
  • Shinjuku Central Park - 1 min walk - 0.2 km
  • Shinjuku I Land - 9 min walk - 0.8 km
  • Omoide Yokocho - 11 min walk - 0.9 km
  • Shinjuku Gyoen National Garden - 20 min walk - 1.7 km

Getting around

  • Tochomae Station - 5 min walk
  • Shinjuku Station - 9 min walk
  • Narita Intl. Airport (NRT) - 53 min drive

Restaurants

  • ‪CoCo壱番屋 - ‬1 min walk
  • ‪Tully's Coffee - ‬2 min walk
  • ‪ごだいご - ‬2 min walk
  • ‪大阪王将 - ‬1 min walk
  • ‪すし屋 銀蔵 - ‬2 min walk

About this property

Shinjuku Washington Hotel Main

Shinjuku Washington Hotel Main offers 1281 air-conditioned accommodations with slippers and hair dryers. A pillow menu is available. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered daily and in-room massages can be requested.

Make yourself at home in one of the 1281 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets. Conveniences include phones, as well as blackout drapes/curtains and in-room massages.
This hotel has 25 floors in 1 building and offers designated smoking areas.
Grab a bite to eat at Manhattan Table, one of the hotel's many dining establishments, which include 15 restaurants and a coffee shop/cafe. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
A hosted evening meal is available for a surcharge daily (reservations required).
Manhattan Table - This restaurant serves breakfast only.
Baron - This café serves breakfast only. Open daily.
Fujita - This steakhouse specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (JPY 2,000 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,750 per person
  • 15 restaurants
  • A coffee shop/cafe
  • Hosted evening meal available daily for a fee of JPY 30,000; reservation required

Restaurants on site

  • Baron
  • Fujita
  • Manhattan Table

Family friendly

  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • Lift
  • Thin carpet in room

More

  • 1 building
  • 25 floors
  • Built in 1983
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels

More

  • Air conditioning
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Additional fees apply to children 0-6 years old for breakfast when sharing existing bedding.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2750 per person
  • Covered self parking fee: JPY 2000 per day
  • Hosted evening meal: JPY 30000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Shinjuku Washington
Shinjuku Hotel Washington
Shinjuku Washington
Shinjuku Washington Hotel
Shinjuku Washington Hotel Main
Shinjuku Washington Main
Washington Hotel Main
Washington Hotel Shinjuku
Washington Shinjuku
Washington Shinjuku Hotel
Shinjuku Washington Hotel Main Tokyo
Washington Hotel Tokyo
Shinjuku Washington Main Tokyo
Shinjuku Washington Hotel Main Hotel
Shinjuku Washington Hotel Main Tokyo
Shinjuku Washington Hotel Main Hotel Tokyo

Shinjuku Washington Hotel Main Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1685 out of 4001 reviews
Rating 8 - Good. 1350 out of 4001 reviews
Rating 6 - Okay. 620 out of 4001 reviews
Rating 4 - Poor. 228 out of 4001 reviews
Rating 2 - Terrible. 118 out of 4001 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Bassem

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms practical hotel for short visits.
Stayed 8 nights in Feb 2026

6/10 Okay

Mina

Travelled with family
Liked: Staff & service, amenities
Small rooms, no cleaning, only new towels and water, hot rooms, 24-25 Celsius and bad airconditioner. Good beds
Stayed 2 nights in Feb 2026

4/10 Poor

Leslie

Liked: Staff & service
Disliked: Cleanliness
The room was the size of a Japanese economy business hotel with scuffed walls. The bathroom smelled like permanent urine. But the staff were incredibly helpful and spoke English or found someone to assist you if they personally could not.
Stayed 1 night in Feb 2026

10/10 Excellent

Gabrielle

Stayed 2 nights in Feb 2026

4/10 Poor

Hsien-Jen

Disliked: Cleanliness, property conditions & facilities
Check-in process was pretty bad. No signs on lines. And the whole lobby is just filled with traveler even 2 hours after the check-in time. The room were no cleaned properly, probably due to low power vacuum. I step on some screws upon entering the room. The equipment were also quite old. There are no way to adjust the temperature in the room and the humidifier were quite old and inefficient.
Stayed 2 nights in Feb 2026

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good staff and management. I highly recommend.
Stayed 5 nights in Feb 2026

10/10 Excellent

Raymond, South Yarra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Restaurants, convenience store and laundry available
Stayed 8 nights in Jan 2026

6/10 Okay

Dana

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff and check in experience felt very impersonal. Very large hotel. Close to train station and was clean.
Stayed 2 nights in Feb 2026

10/10 Excellent

Yin Hing

Liked: Cleanliness, amenities, property conditions & facilities
I had a great stay, everything was very clean. The amenities were abundant and staff was relatively friendly
Stayed 5 nights in Feb 2026

10/10 Excellent

Kimberly

Stayed 1 night in Oct 2025

6/10 Okay

Charlie

Stayed 3 nights in Feb 2026

4/10 Poor

Mahsa, Sydney

Travelled with family, Travelled with family and small children
Our experience at this hotel was unfortunately below expectations. The check-in process was chaotic and poorly managed, with long waits and little organisation, which made for a stressful start to our stay. The room itself was very small and felt cramped, with limited space to move around or store luggage comfortably. While we understand that rooms in Tokyo can be compact, this felt particularly tight. Breakfast was another disappointment. The buffet area was too small for the number of guests, often crowded, and the selection was quite limited. For the price and size of the hotel, we expected more variety and better management of the breakfast service. The location was reasonable — not far from Shinjuku Station and the Godzilla Head — but it was still about a 30-minute walk to many restaurants, which was less convenient than anticipated. Overall, the stay did not meet our expectations, and we were hoping for a more comfortable and better-organised experience.
Stayed 4 nights in Jan 2026

10/10 Excellent

Zoe

Stayed 4 nights in Jan 2026

10/10 Excellent

Shirley

Stayed 3 nights in Feb 2026

10/10 Excellent

Aaron

Shower was very
Stayed 1 night in Feb 2026

10/10 Excellent

Carl

Liked: Cleanliness, amenities, property conditions & facilities
Room was vey nice
Stayed 2 nights in Feb 2026

10/10 Excellent

Ana Cristina

Liked: Cleanliness, staff & service, amenities
Great and convenient location, the hotel complex has everything (multiple restaurants, pharmacy, shops, airport limousine bus stop right in front). Safe to walk at night
Stayed 5 nights in Jan 2026

10/10 Excellent

Rachael Katherine

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and offered many amenities to use. Great location being close to the station and many dining options.
Stayed 1 night in Jan 2026

6/10 Okay

Leonna

Stayed 4 nights in Nov 2025

4/10 Poor

Kathleen Maureen, Sunnyvale

Travelled with family
Disliked: Amenities, property conditions & facilities
It was hot in our room. No air-conditioning, humidifier doesn't cool the room. I told them but did nothing. I already paid our whole stay so I can't transfer to another hotel. Whole stay was sweating!
Stayed 6 nights in Jan 2026

10/10 Excellent

Monica

Travelled with group
Liked: Cleanliness
Staff
Stayed 1 night in Feb 2026

8/10 Good

James

Laundry machine was a problem as it was 1 am and no dryer available to dry the clothes I started at 11pm 6 washers 4 dryers for a high rise hotel is pretty bad ratio
Stayed 1 night in Jan 2026

10/10 Excellent

Nina

Liked: Cleanliness, amenities, property conditions & facilities
Amazing humans building are Gigantic everything you need is here Shops, Restaurants and Groceries is inside of this building so convient everything is clean and very organized love to stay here again! Love Nina
Stayed 2 nights in Jan 2026

10/10 Excellent

Dolly Grace

Stayed 4 nights in Jan 2026

8/10 Good

Jaakan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly and helpful. Lovely clean amenities. Buffet breakfast was great. Perfect location. Only thing that stops me from giving 5 stars is the room was stuffy. The wall switch that read aircon only circulates warm air. The room needs some airflow.
Stayed 4 nights in Jan 2026