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Shinjuku Washington Hotel Main

4.0 star property

Photo gallery for Shinjuku Washington Hotel Main

Front of property
Desk, blackout curtains, free WiFi, bed sheets
Desk, blackout curtains, free WiFi, bed sheets
Daily buffet breakfast (JPY 2750 per person)
Daily buffet breakfast (JPY 2750 per person)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Parking available
  • 24/7 front desk
  • Laundry

Explore the area

View map
3-2-9 Nishishinjuku, Shinjuku-ku, Tokyo, Tokyo-to, 160-0023
  • Place, Tokyo Metropolitan Government Building
    ‪2 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪15 min walk‬
  • Place, Meiji Jingu Shrine
    ‪5 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪35 min drive‬

Room options

Standard Twin Room

  • Sleeps 2

View all photos for Standard Triple Room

Miscellaneous

Standard Triple Room

  • Sleeps 3

View all photos for Semidouble with Breakfast, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Semidouble with Breakfast, Non Smoking

7.0 out of 10
Good
(12 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Ladies Single with Breakfast, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Ladies Single with Breakfast, Non Smoking

  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double with Breakfast, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Superior Double with Breakfast, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin with Breakfast, Non Smoking (breakfast charge for 6yo & under)

Desk, blackout curtains, free WiFi, bed sheets

Superior Twin with Breakfast, Non Smoking (breakfast charge for 6yo & under)

7.8 out of 10
Good
(6 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single with Breakfast, Smoking

Desk, blackout curtains, free WiFi, bed sheets

Standard Single with Breakfast, Smoking

  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single with Breakfast, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Standard Single with Breakfast, Non Smoking

  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double with Breakfast, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Standard Double with Breakfast, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin with Breakfast, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Twin with Breakfast, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Ladies Twin with Breakfast, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Ladies Twin with Breakfast, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple with Breakfast, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Triple with Breakfast, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 24 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Single Room, Smoking

Desk, blackout curtains, free WiFi, bed sheets

Standard Single Room, Smoking

7.6 out of 10
Good
(20 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Double Room, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Economy Double Room, Non Smoking

7.2 out of 10
Good
(61 reviews)
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Standard Single Room, Non Smoking

7.6 out of 10
Good
(55 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Triple Room, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Triple Room, Non Smoking

7.6 out of 10
Good
(31 reviews)
  • 24 sq m
  • Sleeps 5
  • 3 Twin Beds

View all photos for Twin Room, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Twin Room, Non Smoking

8.0 out of 10
Very good
(44 reviews)
  • 17 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Double Room, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Superior Double Room, Non Smoking

7.2 out of 10
Good
(16 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Standard Double Room, Non Smoking

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Superior Twin Room, Non Smoking

8.4 out of 10
Very good
(47 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Single Room, Women only, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Single Room, Women only, Non Smoking

8.4 out of 10
Very good
(25 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Twin Room, Women only, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Twin Room, Women only, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 17 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Single Room

Desk, blackout curtains, free WiFi, bed sheets

Standard Single Room

  • Sleeps 1

View all photos for Ladies Single Room Non-Smoking

Desk, blackout curtains, free WiFi, bed sheets

Ladies Single Room Non-Smoking

  • Sleeps 1

View all photos for Ladies Twin Room Non-Smoking

Desk, blackout curtains, free WiFi, bed sheets

Ladies Twin Room Non-Smoking

  • Sleeps 2

Semi Double Room

  • Sleeps 2

View all photos for Standard Single Room, Non Smoking (Remodeled Floor)

Desk, blackout curtains, free WiFi, bed sheets

Standard Single Room, Non Smoking (Remodeled Floor)

8.0 out of 10
Very good
(33 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Twin Room, Non Smoking (Remodeled Floor)

Desk, blackout curtains, free WiFi, bed sheets

Twin Room, Non Smoking (Remodeled Floor)

  • Sleeps 4
  • 2 Twin Beds

View all photos for Triple Room, Non Smoking (Remodeled Floor)

Triple Room, Non Smoking (Remodeled Floor)

Triple Room, Non Smoking (Remodeled Floor)

  • Sleeps 5
  • 3 Twin Beds

View all photos for Standard Single with Breakfast, Non Smoking (Remodeled Floor)

Desk, blackout curtains, free WiFi, bed sheets

Standard Single with Breakfast, Non Smoking (Remodeled Floor)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room with Breakfast, Non Smoking (Remodeled Floor)

Desk, blackout curtains, free WiFi, bed sheets

Twin Room with Breakfast, Non Smoking (Remodeled Floor)

7.2 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room with Breakfast, Non Smoking (Remodeled Floor)

Desk, blackout curtains, free WiFi, bed sheets

Triple Room with Breakfast, Non Smoking (Remodeled Floor)

  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Twin Room, Non Smoking(Remodeled Floor)

Desk, blackout curtains, free WiFi, bed sheets

Superior Twin Room, Non Smoking(Remodeled Floor)

8.0 out of 10
Very good
(21 reviews)
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Twin with Breakfast, Non Smoking(Remodeled Floor)

Desk, blackout curtains, free WiFi, bed sheets

Superior Twin with Breakfast, Non Smoking(Remodeled Floor)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Double Room, Non Smoking (Remodeled Floor)

Desk, blackout curtains, free WiFi, bed sheets

Economy Double Room, Non Smoking (Remodeled Floor)

  • Sleeps 3
  • 1 Double Bed

View all photos for Semidouble with Breakfast, Non Smoking(Remodeled Floor)

Desk, blackout curtains, free WiFi, bed sheets

Semidouble with Breakfast, Non Smoking(Remodeled Floor)

  • Sleeps 2
  • 1 Double Bed

Casual Single Room

  • Sleeps 1

View all photos for Standard Double Room-Non-Smoking

Desk, blackout curtains, free WiFi, bed sheets

Standard Double Room-Non-Smoking

  • Sleeps 2

View all photos for Standard Twin Room-Non-Smoking

Desk, blackout curtains, free WiFi, bed sheets

Standard Twin Room-Non-Smoking

  • Sleeps 2

View all photos for Standard Twin Room-Smoking

Desk, blackout curtains, free WiFi, bed sheets

Standard Twin Room-Smoking

  • Sleeps 2

View all photos for Standard Triple Room-Non-Smoking

Combined shower/bathtub, free toiletries, hair dryer, slippers

Standard Triple Room-Non-Smoking

  • Sleeps 3

View all photos for Standard Triple Room-Smoking

Combined shower/bathtub, free toiletries, hair dryer, slippers

Standard Triple Room-Smoking

  • Sleeps 3

View all photos for Superior Twin Room-Non-Smoking

Desk, blackout curtains, free WiFi, bed sheets

Superior Twin Room-Non-Smoking

  • Sleeps 2

View all photos for Superior Double Room-Non-Smoking

Desk, blackout curtains, free WiFi, bed sheets

Superior Double Room-Non-Smoking

  • Sleeps 2

Superior Triple Room-Smoking

  • Sleeps 3

View all photos for Standard Single Room-Non-Smoking

Desk, blackout curtains, free WiFi, bed sheets

Standard Single Room-Non-Smoking

  • Sleeps 1

View all photos for Standard Single Room-Smoking

Desk, blackout curtains, free WiFi, bed sheets

Standard Single Room-Smoking

  • Sleeps 1

View all photos for Casual Double Room-Non-Smoking

Desk, blackout curtains, free WiFi, bed sheets

Casual Double Room-Non-Smoking

  • Sleeps 2

View all photos for Economy Double Room-Smoking

Desk, blackout curtains, free WiFi, bed sheets

Economy Double Room-Smoking

  • Sleeps 2

View all photos for Standard Double with Breakfast, Non Smoking (breakfast charge for 6yo & under)

Miscellaneous

Standard Double with Breakfast, Non Smoking (breakfast charge for 6yo & under)

  • Sleeps 2

View all photos for Superior Double with Breakfast, Non Smoking (breakfast charge for 6yo & under)

Miscellaneous

Superior Double with Breakfast, Non Smoking (breakfast charge for 6yo & under)

  • Sleeps 2

View all photos for Standard Double Room

Desk, blackout curtains, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2

Superior Double Room

  • Sleeps 2

Superior Twin Room

  • Sleeps 2

View all photos for Renewal Single Non-smoking

Desk, blackout curtains, free WiFi, bed sheets

Renewal Single Non-smoking

  • Sleeps 1

View all photos for Renewal Standard Twin Non-smoking

Desk, blackout curtains, free WiFi, bed sheets

Renewal Standard Twin Non-smoking

  • Sleeps 2

View all photos for Superior Double Room Smoking

Desk, blackout curtains, free WiFi, bed sheets

Superior Double Room Smoking

  • Sleeps 2

View all photos for Standard Double Room Smoking

Desk, blackout curtains, free WiFi, bed sheets

Standard Double Room Smoking

  • Sleeps 2

View all photos for Renewal Economy Double Non-smoking

Desk, blackout curtains, free WiFi, bed sheets

Renewal Economy Double Non-smoking

  • Sleeps 2

View all photos for Renewal Superior Twin Non-smoking

Desk, blackout curtains, free WiFi, bed sheets

Renewal Superior Twin Non-smoking

  • Sleeps 2

View all photos for Renewal Standard Triple Non-smoking

Desk, blackout curtains, free WiFi, bed sheets

Renewal Standard Triple Non-smoking

  • Sleeps 3

View all photos for Economy Double

Desk, blackout curtains, free WiFi, bed sheets

Economy Double

  • Sleeps 2

View all photos for Superior Triple Room

Miscellaneous

Superior Triple Room

  • Sleeps 3

View all photos for Family Room Non-Smoking

Miscellaneous

Family Room Non-Smoking

  • Sleeps 2

View all photos for Ladies Triple Room Non-Smoking

Desk, blackout curtains, free WiFi, bed sheets

Ladies Triple Room Non-Smoking

  • Sleeps 3

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About the area

Tokyo

With a stay at Shinjuku Washington Hotel Main, you'll be centrally located in Tokyo, steps from Tokyo Metropolitan Government Building and within a 5-minute drive of Shibuya Crossing. .This hotel is 4.5 mi (7.2 km) from Tokyo Dome and 4.5 mi (7.2 km) from Tokyo Imperial Palace.

What's nearby

  • Tokyo Metropolitan Government Building - 2 min walk - 0.2 km
  • Shinjuku Gyoen National Garden - 15 min walk - 1.3 km
  • Meiji Jingu Shrine - 5 min drive - 2.4 km
  • National Stadium - 6 min drive - 2.7 km
  • Shibuya Crossing - 7 min drive - 4.1 km

Getting around

  • Tochomae Station - 5 min walk
  • Shinjuku Station - 9 min walk
  • Narita Intl. Airport (NRT) - 53 min drive

Restaurants

  • ‪ごだいご - ‬2 min walk
  • ‪職員食堂 - ‬2 min walk
  • ‪Tully's Coffee - ‬2 min walk
  • ‪台北夜市 - ‬1 min walk
  • ‪だん家 - ‬2 min walk

About this property

Shinjuku Washington Hotel Main

Hotel with 15 restaurants, steps from Tokyo Metropolitan Government Building
Shinjuku Washington Hotel Main offers 1280 air-conditioned accommodations with slippers and hair dryers. A pillow menu is available. LED televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

Make yourself at home in one of the 1280 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and bidets. Conveniences include phones, as well as desks and electric kettles.
This hotel has 25 floors in 1 building and offers designated smoking areas.
Grab a bite to eat at Manhattan Table, one of the hotel's many dining establishments, which include 15 restaurants and a coffee shop/cafe. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
A hosted evening meal is available for a surcharge daily (reservations required).
Manhattan Table - This restaurant serves breakfast only.
Baron - This café serves breakfast only. Open daily.
Fujita - This steakhouse specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (JPY 2,000 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,750 per person
  • 15 restaurants
  • A coffee shop/cafe
  • Hosted evening meal available daily for a fee of JPY 30,000; reservation required

Restaurants on site

  • Baron
  • Fujita
  • Manhattan Table

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 25 floors
  • Built in 1983
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LED TV with digital channels
  • Pay films

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Additional fees apply to children 0-6 years old for breakfast when sharing existing bedding.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2750 per person
  • Covered self parking fee: JPY 2000 per day
  • Hosted evening meal: JPY 30000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Shinjuku Washington
Shinjuku Hotel Washington
Shinjuku Washington
Shinjuku Washington Hotel
Shinjuku Washington Hotel Main
Shinjuku Washington Main
Washington Hotel Main
Washington Hotel Shinjuku
Washington Shinjuku
Washington Shinjuku Hotel
Shinjuku Washington Hotel Main Tokyo
Washington Hotel Tokyo
Shinjuku Washington Main Tokyo
Shinjuku Washington Hotel Main Hotel
Shinjuku Washington Hotel Main Tokyo
Shinjuku Washington Hotel Main Hotel Tokyo

Shinjuku Washington Hotel Main Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1391 out of 3464 reviews
Rating 8 - Good. 1167 out of 3464 reviews
Rating 6 - Okay. 560 out of 3464 reviews
Rating 4 - Poor. 224 out of 3464 reviews
Rating 2 - Terrible. 122 out of 3464 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Nicole

Travelled with partner
Liked: Cleanliness, amenities
Convenient location and clean hotel but thin walls and inadequate air conditioning. Expensive for what it is
Stayed 5 nights in Sep 2025

10/10 Excellent

TAKASHI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jean, Blenheim

Liked: Cleanliness, staff & service, property conditions & facilities
As advertised. Thankfully
Stayed 2 nights in Aug 2025

8/10 Good

Yuki

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room is really small
Stayed 3 nights in Jul 2025

10/10 Excellent

Livia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jul 2025

10/10 Excellent

JOHN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to Shinjuku train and bus station making going places easy. Direct route from hotel to airport via bus right outside the hotel lobby . Easy check in and Check out.
Stayed 2 nights in Aug 2025

8/10 Good

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a large hotel. It’s about a 15 minute walk from Shinjuku station. Close to shops and the Government building which has 2 free observation decks and a free light show on the outside of the building. Convenient for taxi, offer one waiting outside the hotel and the airport limousine bus. Buffet breakfast a good choice of Western and Japanese food. Staff very helpful. If you join their program you can check in at midday and get a free drin, beer or water.
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Gunner

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The neighbors are really loud and rude. Yelling and drinking in their room/hallways till 5 am. Otherwise great. (Sounds like thhey were young college kids etc, korean and japanese both)
Stayed 3 nights in Aug 2025

10/10 Excellent

ISAAC, Aventura

Travelled with family
Liked: Cleanliness, staff & service
Good location
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Busy hotel with convenient access to both the quieter museums and galleries of Shinjuku as well as the more raucous nighttime entertainment of the neighborhood. Easily walkable to many subway lines. Enjoyed my stay at this property.
Stayed 5 nights in Jul 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed on the womens only floor. The rooms are sufficient but are well worn.
Stayed 7 nights in Jun 2025

10/10 Excellent

caroline Mayumi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was good and location was great . 10 minutes away from Shinjuku station. Rooms are very small if you have big luggage it will be difficult. Friendly staff and safe place.
Window view
Stayed 9 nights in Jul 2025

10/10 Excellent

Robert

Stayed 4 nights in Aug 2025

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness
It was in a great location. Quiet yet convenient. The rooms are small but they are clean and do the job. A pleasant stay overall.
Stayed 6 nights in Jul 2025

10/10 Excellent

Rachel

Stayed 1 night in Jul 2025

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient as it’s connected to the Shinjuku train station. Nice rooms to unwind after a day exploring Tokyo.
Stayed 3 nights in Jul 2025

2/10 Terrible

Aimei

Disliked: Cleanliness
Stayed 1 night in Jul 2025

2/10 Terrible

Aimei

Disliked: Cleanliness
The location is good. And that is probably the only good thing about this hotel. Where do I start? Staffers are cold. Not enough washers or dryers. Very small rooms. No one cleans our rooms for four days….. have three rooms and those rooms are far from each other….. found most things about this hotel inconvenient and depressing. Did not enjoy it at all.
Stayed 3 nights in Jul 2025

8/10 Good

Youngjun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

Veraline, Morrisville

Stayed 7 nights in Jul 2025

8/10 Good

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location.
Stayed 3 nights in Apr 2025

10/10 Excellent

ngan

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excellent. Specially, the breakfast.
Stayed 1 night in Jul 2025

8/10 Good

Natasha

Liked: Staff & service, amenities, property conditions & facilities
The hotel has excellent amenities including face masks. The bed was comfortable and there was a nice dressing table area (at least in the women's floor rooms). Every floor has ice machines too when cu I appreciate it the summer weather. However, the pillow was a little lumpy and the bathroom seemed to lack an extractor fan so it was always extremely damp in there. This made the floor slippy and I had to hang towels on clothes hooks in the room to hope they would dry. Some areas had not been cleaned so thoroughly in the bathroom and the wallpaper in the room was peeling. This ruined the luxurious image the hotel was striving for. The hotel also was supposed to have deals with the restaurants for free drinks etc but even after showing my hotel card they never honored the deal on the bill and I couldn't be bothered to argue with them. It's a nice hotel, but maybe closer to a 3.5 star than 4 star. It's still certainty nicer than most businesses hotels you can stay at in Japan but there were several things that seemed unacceptable for the price.
Stayed 3 nights in Jul 2025