All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 270 out of 357 reviews
10 - Excellent
270
Rating 8 - Good. 71 out of 357 reviews
8 - Good
71
Rating 6 - Okay. 9 out of 357 reviews
6 - Okay
9
Rating 4 - Poor. 4 out of 357 reviews
4 - Poor
4
Rating 2 - Terrible. 3 out of 357 reviews
2 - Terrible
3
9.6/10
Cleanliness
9.4/10
Staff & service
9.4/10
Amenities
9.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
8/10 Good
Daniel
5 Aug 2025
Daniel
Stayed 3 nights in Aug 2025
10/10 Excellent
John, Livingston
Travelled with family, Travelled with family and small children
Cannot say enough good things about this hotel and it’s location. Ginza is a wonderful central district for a home base to explore Tokyo from using the nearby subway, or day trips via the close train station.
Many nearby delicious nearby dining options and two malls for any shopping needs.
We stayed in Tokyo for four days before a cruise. Great service and food. Most workers spoke English and provided recommendations for touring, shopping and food.
The location was perfect for shopping, eating, and conveniently located to the train station. The breakfast had many options, including fantastic coffee!
Had a great 2 night stay here. The service was wonderful, and great English speaking. Lobby floor was super family/kid friendly even though I was traveling alone. Very clean and comfortable and excellent location right in the heart of Ginza! Would stay again.
Mohannad
Stayed 2 nights in May 2024
10/10 Excellent
Tammy
Travelled with family, Travelled with partner, Travelled with group
good value for what we paid (240USD a night) at >350 I'd probably go elsewhere. Since we stayed for 7 nights.
Overall it was pleasant and under the right pricing would go again.