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Hotel Metropolitan Tokyo Ikebukuro

4.0 star property

Photo gallery for Hotel Metropolitan Tokyo Ikebukuro

6 restaurants; breakfast, lunch and dinner served
Exterior
City view
Exterior
6 restaurants; breakfast, lunch and dinner served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View map
1-6-1 Nishi-Ikebukuro, Toshima-ku, Tokyo, Tokyo, 171-8505
  • Place, Rikkyo University
    ‪9 min walk‬
  • Place, Sunshine City Shopping Mall
    ‪13 min walk‬
  • Place, Sunshine Aquarium
    ‪15 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪54 min drive‬

Room options

View all photos for Executive Deluxe King, Non Smoking (24F)

Executive Deluxe King, Non Smoking (24F)

Executive Deluxe King, Non Smoking (24F)

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Queen, Non Smoking (5-15F)

Standard Queen, Non Smoking (5-15F)

Standard Queen, Non Smoking (5-15F)

8.6 out of 10
Excellent
(21 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Small Double, Non Smoking (5-15F)

Down duvets, in-room safe, desk, blackout curtains

Standard Small Double, Non Smoking (5-15F)

8.6 out of 10
Excellent
(41 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Single Room, Non Smoking (5-15F)

Down duvets, in-room safe, desk, blackout curtains

Standard Single Room, Non Smoking (5-15F)

9.4 out of 10
Exceptional
(71 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, Non Smoking (5-15F)

Down duvets, in-room safe, desk, blackout curtains

Standard Twin Room, Non Smoking (5-15F)

9.2 out of 10
Wonderful
(34 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Superior Queen, Non Smoking (16-21F)

Superior Queen, Non Smoking (16-21F)

Superior Queen, Non Smoking (16-21F)

8.4 out of 10
Very good
(35 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Single Room, Non Smoking (16-21F)

Down duvets, in-room safe, desk, blackout curtains

Superior Single Room, Non Smoking (16-21F)

9.4 out of 10
Exceptional
(22 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Twin Room, Non Smoking (16-21F)

Down duvets, in-room safe, desk, blackout curtains

Superior Twin Room, Non Smoking (16-21F)

8.8 out of 10
Excellent
(44 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Superior Twin + Extra Bed for over age of 6, Non Smoking (16-21F)

Down duvets, in-room safe, desk, blackout curtains

Superior Twin + Extra Bed for over age of 6, Non Smoking (16-21F)

7.6 out of 10
Good
(10 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Murphy Bed
  • Free Wi-Fi

View all photos for Standard Twin + Extra Bed for over age of 6, Non Smoking (5-15F)

Down duvets, in-room safe, desk, blackout curtains

Standard Twin + Extra Bed for over age of 6, Non Smoking (5-15F)

9.2 out of 10
Wonderful
(17 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Murphy Bed
  • Free Wi-Fi

View all photos for Executive Queen, Non Smoking (24F)

Executive Queen, Non Smoking (24F)

Executive Queen, Non Smoking (24F)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for City View Single Room, Non Smoking (22-23F)

City View Single Room, Non Smoking (22-23F)

City View Single Room, Non Smoking (22-23F)

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for City View Queen, Non Smoking (22-23F)

Down duvets, in-room safe, desk, blackout curtains

City View Queen, Non Smoking (22-23F)

8.0 out of 10
Very good
(5 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for City View Twin Room, Non Smoking (22-23F)

Down duvets, in-room safe, desk, blackout curtains

City View Twin Room, Non Smoking (22-23F)

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for City View Twin + Extra Bed for over age of 6, Non Smoking (22-23F)

Down duvets, in-room safe, desk, blackout curtains

City View Twin + Extra Bed for over age of 6, Non Smoking (22-23F)

7.6 out of 10
Good
(5 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Murphy Bed
  • Free Wi-Fi

View all photos for Japanese Suite (Extra Japanese Style Futon" use for more than 3 adults) (5F)

Japanese Suite (Extra Japanese Style Futon" use for more than 3 adults) (5F)

Japanese Suite (Extra Japanese Style Futon" use for more than 3 adults) (5F)

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds and 2 Single Futons
  • Free Wi-Fi

View all photos for Executive King, Non Smoking (24F)

Executive King, Non Smoking (24F)

Executive King, Non Smoking (24F)

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Governor Suite, Non Smoking (24F)

Governor Suite, Non Smoking (24F)

Governor Suite, Non Smoking (24F)

  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Deluxe Twin, Non Smoking (24F)

Executive Deluxe Twin, Non Smoking (24F)

Executive Deluxe Twin, Non Smoking (24F)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Ambassador Suite, Non Smoking (24F)

Ambassador Suite, Non Smoking (24F)

Ambassador Suite, Non Smoking (24F)

  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Moderate Queen (6-7 F), Non Smoking

Moderate Queen (6-7 F), Non Smoking

Moderate Queen (6-7 F), Non Smoking

9.2 out of 10
Wonderful
(13 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Moderate Queen Plus (6-7 F), Non Smoking

Moderate Queen Plus (6-7 F), Non Smoking

Moderate Queen Plus (6-7 F), Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Moderate Corner Queen (6-7 F), Non Smoking

Moderate Corner Queen (6-7 F), Non Smoking

Moderate Corner Queen (6-7 F), Non Smoking

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Moderate Twin (6-7 F), Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Moderate Twin (6-7 F), Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Moderate Twin Plus (6-7 F), Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Moderate Twin Plus (6-7 F), Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Plus, Non Smoking (5-15F)

Down duvets, in-room safe, desk, blackout curtains

Standard Twin Plus, Non Smoking (5-15F)

  • 27 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Plus, Non Smoking (16-21 F)

Down duvets, in-room safe, desk, blackout curtains

Superior Twin Plus, Non Smoking (16-21 F)

  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for City View Twin Plus, Non Smoking (22-23F)

Down duvets, in-room safe, desk, blackout curtains

City View Twin Plus, Non Smoking (22-23F)

  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Superior Small Double, Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Superior Small Double, Non Smoking

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior King Double Room, Non Smoking (16-21F)

Down duvets, in-room safe, desk, blackout curtains

Superior King Double Room, Non Smoking (16-21F)

  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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Exterior
Sunshine City Prince Hotel
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  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
4.4 out of 5, Excellent, 1,152 reviews
The price is AU$134
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About the area

Tokyo

A stay at Hotel Metropolitan Tokyo Ikebukuro places you in the heart of Tokyo, a 2-minute drive from Sunshine Aquarium and 7 minutes from Tokyo Dome. .This hotel is 4.9 mi (7.9 km) from Warner Bros. Studio Tour Tokyo - The Making of Harry Potter and 6.7 mi (10.8 km) from Tokyo Tower.

What's nearby

  • Ikebukuro Life Safety Learning Center - 1 min walk - 0.2 km
  • Rikkyo University - 9 min walk - 0.8 km
  • Sunshine City Shopping Mall - 13 min walk - 1.2 km
  • Sunshine Aquarium - 15 min walk - 1.3 km
  • Waseda University - 6 min drive - 2.7 km

Getting around

  • Ikebukuro Station - 3 min walk
  • Toden-Zoshigaya Station - 14 min walk
  • Narita Intl. Airport (NRT) - 89 min drive

Restaurants

  • ‪イタリアントマト Cafe Jr. - ‬2 min walk
  • ‪一軒め酒場 - ‬3 min walk
  • ‪ドトールコーヒーショップ - ‬2 min walk
  • ‪東武百貨店 池袋店 ロイヤルサロン - ‬2 min walk
  • ‪Gong cha 貢茶 - ‬3 min walk

About this property

Hotel Metropolitan Tokyo Ikebukuro

Hotel Metropolitan Tokyo Ikebukuro offers 805 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. Digital television is provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 15 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 15 years old are not allowed in the swimming pool or fitness facility.

Make yourself at home in one of the 805 air-conditioned rooms featuring refrigerators. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include gift shops/newsstands, wedding services, and a ballroom.
Grab a bite at All Day Dining Cross Dine, one of the hotel's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 13 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge during limited hours, and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
All Day Dining Cross Dine - This buffet restaurant serves breakfast, lunch, and dinner.
Cuisine EST - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Dining & Bar OVEST - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Japanese HANAMUSASHI - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Chinese KEI-LIN - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 7:30 AM to 9:30 PM
  • Limo/town car service
  • Parking on site (JPY 3,000 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 3,500 for adults and JPY 1,900 for children
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • All Day Dining Cross Dine
  • Chinese KEI-LIN
  • Cuisine EST
  • Dining & Bar OVEST
  • Japanese HANAMUSASHI

Things to do

  • Gym
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 25 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.
Breakfast is not included in the breakfast rate plan for children ages 4-5, and can be requested onsite for the listed child breakfast fee. There are no breakfast fees for children age 3 and under.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 30 to January 3:
  • Fitness facilities
The following facilities are closed on New Year's Eve and New Year's Day:
  • Fitness facilities
The following facilities are closed on Tuesday:
  • Fitness facility

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 6050.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3500 for adults and JPY 1900 for children
  • Airport shuttle fee: JPY 3600 per person (one-way)
  • Airport shuttle fee per child: JPY 1800 (one-way), (from 6 to 12 years old)
  • Self parking fee: JPY 3000 per night
  • Rollaway bed fee: JPY 6050.0 per day
  • Facilities fee: JPY 2200 per person and includes use of: fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Guests under 15 years old are not allowed in the swimming pool or fitness facility, and guests under 15 years old are only allowed in the swimming pool and fitness facility with adult supervision

Property is also known as

Hotel Metropolitan Tokyo Ikebukuro Japan
Hotel Metropolitan Tokyo
Hotel Tokyo Metropolitan
Metropolitan Hotel Tokyo
Metropolitan Tokyo
Metropolitan Tokyo Hotel
Tokyo Hotel Metropolitan
Tokyo Metropolitan
Tokyo Metropolitan Hotel
Crowne Plaza Toshima
Hotel Metropolitan Tokyo Japan
Hotel Metropolitan Tokyo Ikebukuro
Metropolitan Tokyo Ikebukuro
Metropolitan Tokyo Ikebukuro
Hotel Metropolitan Tokyo Ikebukuro Hotel
Hotel Metropolitan Tokyo Ikebukuro Tokyo
Hotel Metropolitan Tokyo Ikebukuro Hotel Tokyo

Hotel Metropolitan Tokyo Ikebukuro Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1644 out of 2435 reviews
Rating 8 - Good. 603 out of 2435 reviews
Rating 6 - Okay. 133 out of 2435 reviews
Rating 4 - Poor. 28 out of 2435 reviews
Rating 2 - Terrible. 27 out of 2435 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient place to stay. Near rail station that can take you to everywhere. Staff is excellent and you can catch the bus back to Haneda at hotel. I’ll be back!
Stayed 6 nights in Feb 2026

8/10 Good

Orlando, Miami Lakes

Liked: Cleanliness, property conditions & facilities
Room was clean, staff was polite but cleaning crew seemed understaffed and took a long time to clean.
Stayed 5 nights in Feb 2026

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
This was such a wonderful stay and the location is incredibly convenient. Every staff I've encountered has been nothing short of amazing. We could not have asked for a better hotel.
Stayed 3 nights in Feb 2026

10/10 Excellent

Jocelyne

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I had a wonderful stay at Hotel Metropolitan Tokyo Ikebukuro (ホテルメトロポリタン) and would absolutely return. The location is fantastic — tucked slightly away from the busiest streets of Ikebukuro, yet incredibly convenient. It feels safe and secure, especially being right next to a police station, and just a short walk to the subway. There are multiple convenience stores right around the corner, including 7‑Eleven, Lawson, and FamilyMart, which made grabbing snacks or essentials effortless. Despite being so centrally located, the hotel itself was peaceful and quiet — something I truly appreciated after long days out exploring. My room on the 7th floor was recently renovated, clean, and very cozy. I loved the thoughtful touches, such as complimentary bottled water in the fridge and a humidifier in the room — small details that made a big difference in comfort. What truly made this stay exceptional, however, was the staff. They deserve a 10/10 rating. Every team member I encountered was incredibly thoughtful, courteous, and genuinely warm. They assisted with my luggage, greeted me kindly each time, and always seemed one step ahead in anticipating guests’ needs. Their hospitality elevated the entire experience. I highly recommend this hotel to anyone staying in Tokyo and will definitely be returning on my next trip.
Stayed 4 nights in Feb 2026

2/10 Terrible

Darick

Stayed 2 nights in Feb 2026

10/10 Excellent

Choo

Liked: Cleanliness, amenities, property conditions & facilities
Staff is fantastic. They go all out to make your stay comfortable. Room is small but works. Bed and pillows are comfortable. Love the refrigerator and safe and kettle with green tea. Housekeeping is excellent and provides you with two bottles of water daily. Great location. The airport bus and IKEBUS stops right in front. Close to Ikebukuro station and restaurant and stores. Close to 711. I bought a lot of food there. Hotel has a microwave you can use near the lobby. The laundry service is excellent. Same day return if you submit by 9 am. Laundromat is also excellent. For 500 yen or more, you get your clothes washed and dried (everything in one machine which also dispenses detergent) - typical high tech and convenient Japan. 😂
Stayed 5 nights in Feb 2026

10/10 Excellent

Daniel, jacksonville

Liked: Cleanliness, amenities, property conditions & facilities
Great location and great service from the staff. Great food also and will definitely recommend this place.
Stayed 3 nights in Feb 2026

10/10 Excellent

Choo

Liked: Cleanliness, amenities, property conditions & facilities
I stayed here twice in Feb 2026. The first time for 6 nights and the second time for 2 nights. The room was quite small but the bed and pillows were comfortable. There’s a safe and fridge and the hotel provides a lot of amenities in the bathroom - shampoo, conditioner, toothbrushes with toothpaste, razors with shaving cream, hair brushes, cotton buds etc. Housekeeping was excellent but they always left me notes informing me that they wouldn’t throw out trash that wasn’t in the garbage bins, or they won’t empty a kettle with water in it etc. It got to be a bit annoying. On my first stay, housekeeping left me 2 bottles of drinking water everyday but on my second stay, only one bottle a day. Tap water is perfectly safe to drink though. I used the hotel laundry service once and they were excellent. If they pick up before 9 am they return your washed laundry by 6 pm. I used their laundromat once too. They are pretty cool. For 500 yen or more (depending on load size), the machine washes and dries for you and detergent is dispensed automatically. All in one machine! Typical high tech Japan. I had buffet breakfast at Cross Dine 4 times. It has a nice spread but they don’t change the menu much so it gets tiring. 711 is only a block down and that’s where I bought most of my food. They have an excellent selection, prices are reasonable and they have new meals often. The hotel provides a microwave near the lobby so it’s convenient to microwave food from 711.
Stayed 1 night in Feb 2026

10/10 Excellent

Geok Chye

Liked: Cleanliness, staff & service, amenities
Clean room and good amenities
Stayed 4 nights in Feb 2026

10/10 Excellent

Angelene Gail

Stayed 15 nights in Feb 2026

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
clean room, helpful staff, great location near the station
Stayed 4 nights in Feb 2026

10/10 Excellent

Brian, Waipahu

Liked: Cleanliness, amenities, property conditions & facilities
Staff best in the world
Stayed 7 nights in Feb 2026

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Excellent room and view in the executive suite
Stayed 4 nights in Feb 2026

10/10 Excellent

BRENDA, San Francisco

Liked: Cleanliness, amenities, property conditions & facilities
Convenient to public transportation, department stores, cafes
Stayed 5 nights in Feb 2026

10/10 Excellent

Chiyako

Liked: Cleanliness, amenities, property conditions & facilities
anything usually , make me Happy Location is perfect. near shopping center and get foods easy . You can get to Airport limousine They can check weigh yourself bag and also keep your travel bag. mostly fantastic is stuff`s Service .
Exit the entrance opposite the front lobby and you will see the shopping center right in front of you.
Stayed 1 night in Feb 2026

8/10 Good

ROY

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean and spacious. We booked 5 rooms and they were great at putting us all together on the same floor. The location was GREAT! Less than a 5 minute walk to Ikebukuro station. So when you are tired at the end of the day it was easy to get back to the hotel. The station has 3 big stores and tons of very good restaurants. A UNIQLO, Muji, Daiso and Don Quijote an easy walk from the hotel. Also, 7-11, Family Mart and Lawsons within a block. Great restaurants within a 5-to-10-minute walk. So clean, GREAT SERVICE, restuarants, stores and so close to the train station.
Stayed 6 nights in Jan 2026

10/10 Excellent

Chantelle

Liked: Cleanliness, amenities, property conditions & facilities
Nice location, friendly staff, very helpful
Stayed 1 night in Feb 2026

10/10 Excellent

Junko

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was so clean. Very friendly and professional staff.
Stayed 11 nights in Feb 2026

10/10 Excellent

Jordan

Stayed 4 nights in Feb 2026

10/10 Excellent

Ada Lai Sheung

Nice hotel
Stayed 5 nights in Feb 2026

10/10 Excellent

Lusiana

Stayed 7 nights in Jan 2026

10/10 Excellent

Chantelle

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff is nice, friendly & professional, speak good English, very helpful
Stayed 2 nights in Feb 2026

8/10 Good

KA YIN LEE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good environment and locations
Stayed 5 nights in Feb 2026

10/10 Excellent

Cindy

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Stayed at this hotel for over 10 times - super convenient (close to subway) - safe (requires key card on elevator to get to your floor) - friendly staffs - lots of restaurants and cafe near the hotel
Stayed 4 nights in Feb 2026

10/10 Excellent

Michael

Stayed 4 nights in Jan 2026