Tokyu Stay Shibuya

3.0 star property

Photo gallery for Tokyu Stay Shibuya

Exterior
Room amenity
Terrace/patio
Interior
Residential Family Room (3-4 persons), Non Smoking

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Kitchen
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

View map
Shinsencho 8-14 Shibuya-ku, Tokyo, Tokyo-to, 150-0045
  • Place, Love Hotel Hill
    ‪5 min walk‬
  • Place, Cerulean Tower
    ‪6 min walk‬
  • Place, Shibuya Crossing
    ‪10 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪30 min drive‬

Room options

Standard Double Room (2 persons), Non Smoking

9.6 out of 10
Exceptional
(24 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

Superior Double Room (2 persons), Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

Superior Twin Room (2 persons), Non Smoking

9.4 out of 10
Exceptional
(13 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Twin Beds

Deluxe Twin Room (2 persons), Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds

Residential Family Room (2 persons), Non Smoking

  • 40 sq m
  • Sleeps 4
  • 2 Twin Beds

Deluxe Twin Room (3 persons), Non Smoking

9.6 out of 10
Exceptional
(18 reviews)
  • 30 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

Residential Family Room (3-4 persons), Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 6
  • 2 Twin Beds and 2 Twin Sofa Beds

Residential Family Room (Bunk Beds,2-4 persons), Non Smoking

  • 47 sq m
  • Sleeps 8
  • 2 Large Twin Bunk Beds

Residential Family Room (Bunk Beds,5-6 persons), Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • Sleeps 10
  • 2 Large Twin Bunk Beds and 2 Twin Sofa Beds

Deluxe Twin Room (1 person), Non Smoking

  • 30 sq m
  • Sleeps 1
  • 2 Twin Beds

Superior Double Room (1 person), Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 24 sq m
  • Sleeps 1
  • 1 Queen Bed

Standard Double Room (1 Person), Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 1
  • 1 Queen Bed

Superior Twin Room (1person), Non Smoking

  • 23 sq m
  • Sleeps 1
  • 2 Twin Beds

Residential Family Room (1 person), Non Smoking

  • 40 sq m
  • Sleeps 1
  • 2 Twin Beds

Residential Family Room (Bunk Beds,1 person), Non Smoking

  • 47 sq m
  • Sleeps 1
  • 2 Large Twin Bunk Beds

Standard Double Room Non-smoking

  • Sleeps 2

Superior Double Room Non-smoking

  • Sleeps 2

Superior Twin Room Non-smoking

  • Sleeps 2

Deluxe Twin Room Non-smoking

  • Sleeps 3

Residential Family Room Non-smoking(bunk Bed Up To 6 People)

  • Sleeps 6

Residential Family Room Non-smoking

  • Sleeps 4

Similar properties

About the area

Tokyo

Located in Tokyo (Shibuya), Tokyu Stay Shibuya is within a 15-minute walk of Shibuya Saunas and Shibuya Crossing. .This hotel is 2.4 mi (3.9 km) from Shinjuku Gyoen National Garden and 2.5 mi (4.1 km) from Mori Art Museum.

What's nearby

  • Love Hotel Hill - 5 min walk - 0.4 km
  • Cerulean Tower - 6 min walk - 0.5 km
  • Shibuya 109 Building - 8 min walk - 0.7 km
  • Shibuya Crossing - 10 min walk - 0.9 km
  • Yoyogi Park - 14 min walk - 1.2 km

Getting around

  • Shinsen Station - 3 min walk
  • Shibuya Station - 8 min walk
  • Narita Intl. Airport (NRT) - 82 min drive

Restaurants

  • ‪のんきや - ‬1 min walk
  • ‪うさぎ - ‬1 min walk
  • ‪大村庵 - ‬1 min walk
  • ‪カリカリスパイス - ‬1 min walk
  • ‪まるや - ‬1 min walk

About this property

Tokyu Stay Shibuya

Hotel with a rooftop terrace, 10-minute walk to Shibuya Saunas
Tokyu Stay Shibuya offers 126 accommodations with washers/dryers and safes. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. LCD televisions come with digital channels. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered on request and irons/ironing boards can be requested.

Make yourself at home in one of the 126 guestrooms, featuring kitchenettes with refrigerators and stovetops. Wired and wireless internet access is complimentary, and LCD televisions with digital programming provide entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided on request.
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and a vending machine.
To-go breakfasts are available daily from 7 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a computer station, and dry cleaning/laundry services.
To-go breakfasts are available for a surcharge and are served each morning between 7 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily breakfast to-go available 7 AM to 10:00 AM for a fee: JPY 1,320 per person

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room washing machine/dryer

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • Built in 1999
  • Designated smoking areas
  • Renovated entire property - August 2023

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 0-inch LCD TV with digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately JPY 1320 per person
  • Housekeeping fee: JPY 1500

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Shibuya Stay
Shibuya Tokyu Stay
Tokyu Shibuya
Tokyu Stay
Tokyu Stay Hotel
Tokyu Stay Hotel Shibuya
Tokyu Stay Shibuya
Tokyu Stay Shibuya Tokyo
Tokyu Stay Shibuya Hotel Tokyo
Tokyu Stay Shibuya Hotel
Tokyu Stay Shibuya Hotel

Reviews

Tokyu Stay Shibuya Reviews

9.2

Wonderful

9.0/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 641 out of 1006 reviews
Rating 8 - Good. 273 out of 1006 reviews
Rating 6 - Okay. 64 out of 1006 reviews
Rating 4 - Poor. 21 out of 1006 reviews
Rating 2 - Terrible. 7 out of 1006 reviews

Reviews

8/10 Good

Kim, Fountain Valley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are nice & clean. Will stay again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 3 nights in Aug 2025

10/10 Excellent

mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Located a few blocks (all within walking distance)from shibuya crossing, the train station, multiple restaurants and shopping the location of this hotel is perfect. Our room had many amenities, including a washer/dryer, slippers, robes, microwave and hot plate w/ dishes. Whether your there for a night or several days, as we were, you won't be disappointed.
Stayed 2 nights in Jul 2025

8/10 Good

Anthony

Stayed 3 nights in Aug 2025

10/10 Excellent

Salvador, Lakewood

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location that felt secluded and not touristy. Many walkable restaurants and points of interest all in a 15 minute radius. Would recommend to friends and family
Stayed 2 nights in Jul 2025

10/10 Excellent

Shonpaul

Stayed 4 nights in Aug 2025

8/10 Good

Anjalee

Stayed 4 nights in Aug 2025

10/10 Excellent

Ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with friendly staff and close walking to shibuya station and shopping. Highly recommended.
Stayed 2 nights in Aug 2025

10/10 Excellent

Pauline

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Seina Mie Miyamoto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tokyu Stay Shibuya very close to train station & many places to eat. Great location, easy to walk to shopping. Also staff very helpful!
Stayed 6 nights in Jul 2025

10/10 Excellent

Que

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything
Stayed 1 night in Jul 2025

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent,convenient location.
Stayed 3 nights in Jul 2025

8/10 Good

Yoonsuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Blossom

Travelled with family
Stayed 4 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything great except smell of room. Possible carpeting smell
Stayed 4 nights in Jul 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was better than expected
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel, Hamilton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel and walking distance to the major attractions.
Stayed 4 nights in Jul 2025

8/10 Good

Sophia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit far from business areas
Stayed 2 nights in Jul 2025

10/10 Excellent

Jacqui

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel, was in a quiet street with lovely small restaurants and excellent convenient stores close by. Large shops and scramble crossing all walkable within 10 minutes. Would definitely stay here again and recommend.
Stayed 6 nights in May 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was close to the nearest station and allowed us to easily pick and choose which places to go on a whim
Stayed 1 night in Jul 2025

10/10 Excellent

Susana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shibuya stay

Great stay! The room was very comfortable in terms of space, had a lot of amenities and the level of cleanliness was excellent. I would highly recommend this hotel. I stayed at three different hotels during my stay in Japan, and would rank this one at the top especially considering the price.
Stayed 2 nights in Jul 2025

10/10 Excellent

Nichole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Caitlin

Stayed 4 nights in Jul 2025