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Tokyu Stay Shibuya

3.0 star property

Photo gallery for Tokyu Stay Shibuya

Exterior
Interior
Residential Family Room (3-4 persons), Non Smoking
Room amenity
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Kitchen
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

View map
Shinsencho 8-14 Shibuya-ku, Tokyo, Tokyo-to, 150-0045
  • Shibuya Crossing
    ‪10 min walk‬
  • Tokyo Tower
    ‪4 min drive‬
  • Shinjuku Gyoen National Garden
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪16 min drive‬

Room options

View all photos for Residential Family Room (Bunk Beds,5-6 persons), Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Residential Family Room (Bunk Beds,5-6 persons), Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • Sleeps 10
  • 2 Large Twin Bunk Beds and 2 Twin Sofa Beds

View all photos for Residential Family Room (Bunk Beds,2-4 persons), Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Residential Family Room (Bunk Beds,2-4 persons), Non Smoking

  • 47 sq m
  • Sleeps 8
  • 2 Large Twin Bunk Beds

View all photos for Superior Double Room (1 person), Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Superior Double Room (1 person), Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 24 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Double Room (2 persons), Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Superior Double Room (2 persons), Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Residential Family Room (2 persons), Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Residential Family Room (2 persons), Non Smoking

  • 40 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Double Room (2 persons), Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Standard Double Room (2 persons), Non Smoking

9.6 out of 10
Exceptional
(21 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room (1 person), Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Twin Room (1 person), Non Smoking

  • 30 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Superior Twin Room (1person), Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Superior Twin Room (1person), Non Smoking

  • 23 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Deluxe Twin Room (2 persons), Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Twin Room (2 persons), Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Twin Room (2 persons), Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Superior Twin Room (2 persons), Non Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Double Room (1 Person), Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Standard Double Room (1 Person), Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Residential Family Room (3-4 persons), Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Residential Family Room (3-4 persons), Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 6
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Residential Family Room (Bunk Beds,1 person), Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Residential Family Room (Bunk Beds,1 person), Non Smoking

  • 47 sq m
  • Sleeps 1
  • 2 Large Twin Bunk Beds

View all photos for Residential Family Room (1 person), Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Residential Family Room (1 person), Non Smoking

  • 40 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Deluxe Twin Room (3 persons), Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Twin Room (3 persons), Non Smoking

9.6 out of 10
Exceptional
(18 reviews)
  • 30 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

Similar properties

Deluxe Twin Room with Balcony, Non Smoking, Refrigerator & Microwave | Terrace/patio

Tokyu Stay Shibuya Shin-minamiguchi

  • Free WiFi
  • Air conditioning
  • Laundry
  • 24/7 front desk
4.4 out of 5, Excellent, 1,002 reviews
The price is AU$279
25 Aug - 26 Aug
Tokyu Stay Shibuya Shin-minamiguchi

About the area

Tokyo

With a stay at Tokyu Stay Shibuya in Tokyo (Shibuya), you'll be within a 5-minute drive of Shibuya Crossing and Mori Art Museum. .This hotel is 2.4 mi (3.9 km) from Shinjuku Gyoen National Garden and 3.1 mi (5 km) from Tokyo Tower.

What's nearby

  • Shibuya Crossing - 10 min walk - 0.9 km
  • Yoyogi Park - 14 min walk - 1.2 km
  • Tokyo Tower - 4 min drive - 5.2 km
  • Shinjuku Gyoen National Garden - 4 min drive - 5.8 km
  • Meiji Jingu Shrine - 5 min drive - 2.8 km

Getting around

  • Shinsen Station - 3 min walk
  • Shibuya Station - 8 min walk
  • Narita Intl. Airport (NRT) - 82 min drive

Restaurants

  • ‪うさぎ - ‬1 min walk
  • ‪ターンテーブル(Turntable) - ‬1 min walk
  • ‪大村庵 - ‬1 min walk
  • ‪Pizzeria MERI PRINCIPESSA - ‬1 min walk
  • ‪カリカリスパイス - ‬1 min walk

About this property

Tokyu Stay Shibuya

Hotel with a rooftop terrace, near Shibuya Crossing
Tokyu Stay Shibuya offers 126 accommodations with washers/dryers and safes. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. LCD televisions come with digital channels. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered on request and irons/ironing boards can be requested.

Make yourself at home in one of the 126 guestrooms, featuring kitchenettes with refrigerators and stovetops. Wired and wireless internet access is complimentary, and LCD televisions with digital programming provide entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided on request.
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and a vending machine.
To-go breakfasts are available daily from 7 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a computer station, and dry cleaning/laundry services.
To-go breakfasts are available for a surcharge and are served each morning between 7 AM and 10:00 AM.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily breakfast to-go available 7 AM to 10:00 AM for a fee: JPY 1,320 per person

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • Built in 1999
  • Designated smoking areas
  • Renovated entire property - August 2023

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 0-inch LCD TV with digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately JPY 1320 per person
  • Housekeeping fee: JPY 1500

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Shibuya Stay
Shibuya Tokyu Stay
Tokyu Shibuya
Tokyu Stay
Tokyu Stay Hotel
Tokyu Stay Hotel Shibuya
Tokyu Stay Shibuya
Tokyu Stay Shibuya Tokyo
Tokyu Stay Shibuya Hotel Tokyo
Tokyu Stay Shibuya Hotel
Tokyu Stay Shibuya Hotel

Tokyu Stay Shibuya Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 605 out of 1002 reviews
Rating 8 - Good. 302 out of 1002 reviews
Rating 6 - Okay. 64 out of 1002 reviews
Rating 4 - Poor. 21 out of 1002 reviews
Rating 2 - Terrible. 10 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Patricia

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
No complaints. The small kitchenette was helpful to clean baby bottles. Staff were very friendly. I would just stay closer to a train station next time
Stayed 4 nights in May 2025

10/10 Excellent

Vincent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice!
Stayed 4 nights in May 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, room comfort
Stayed 8 nights in May 2025

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice sized rooms
Stayed 4 nights in Apr 2025

10/10 Excellent

Kourosh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service, comfortable and good location

Great service with friendly helpful staff. Comfortable room, good size for Japanese standards. Good amenities, clean and felt new, not out dated. Great location off the Main Street in a quiet alleyway and great choices of restaurants/bars right outside. Short walk to Shibuya scramble square , subway station and bus station from Haneda Airport.
Stayed 3 nights in May 2025

10/10 Excellent

Moana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

8/10 Good

Suzana

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is pretty clean, had nice staff, good bed, good shower and was quiet. It is about 15 min walk from Shibuya Station/Crossing which was not convenient when you come back from a tired whole day of sightseeing and want to go back to the Shibuya Crossing area for Dinner. Although, there are a few small restaurants around the hotel if you don't feel like going near Shibuya Crossing.
Stayed 6 nights in Apr 2025

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Balanced, well thought of hotel in a great area with many gem restaurants at your footstep. Would most definitely stay there again!
Stayed 5 nights in Apr 2025

10/10 Excellent

Robert

Stayed 4 nights in Apr 2025

6/10 Okay

Icasia Adi

Travelled with family and small children
Value for money hotel with inside washing machine and dryer which is convenient as well as induction cooktop and microwave. However the hotel location was very far from Shibuya station. Not very convenient especially when you travel with toddler in a stroller, the walk to the hotel is quite up the hill. Very limited dining available around the hotel, but there’s supermarket in front which is great for snacks and fruits. Room is also very small compare to 2 other hotel we stayed in Tokyo. We had 3 luggage, and impossible to open all 3 at once.
Stayed 5 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

KIMBERLY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was beyond nice. Super friendly, always smiling and greeting us when we came in. Very helpful as well. I needed help with getting an iron and figuring out how to use the ac and both times the staff came up right away to help. Literally less than 5 minutes. The apartment was very cozy and having your own washer and dryer was so handy. I was able to catch up on all my laundry while out sight seeing so saved us time. They even provided detergent. The location was great too, pretty close to the subway and all the action but still far out enough that it was quiet. Would highly recommend staying here.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ryan

Stayed 5 nights in Apr 2025

10/10 Excellent

Salvador

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of my favorite hotels stays while i was in tokyo. Is was on a quite street and the staff was amazing and helpful. They have a great team there.
Stayed 1 night in May 2025

8/10 Good

Sangeeta

Liked: Cleanliness, amenities, property conditions & facilities
Spacious rooms
Stayed 2 nights in Apr 2025

8/10 Good

JULIE, NARANGBA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was small compared to the other hotels we stayed in whilst in toyko. It was clean but had a lingering smell of drains or damp. It was a little bit out of the way and the area around the hotel at times felt unsafe. The staff were very helpful and friendly. If staying in Shibuya again I would choose the other Shibuya stay as it's closer to the centre and the area around the hotel felt safer for family.
Stayed 2 nights in Apr 2025

10/10 Excellent

Monica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff were very helpful and spoke english. Its a good walking distance from shibuya scramble. We were very happy with our stay.
Stayed 2 nights in Apr 2025

8/10 Good

Celia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Laura

Stayed 3 nights in Apr 2025

10/10 Excellent

Marisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location and lovely staff

Well-run and super organized, friendly staff. Our room was small but this is understandable for Tokyo. Nice little balcony with a great view. The hotel is in a fantastic area within walking distance to the center of Shibuya and the legendary scramble crossing, and there are lots of great restaurants within a short walk. Tokyu Stay is around the corner from the famous fish restaurant Kaikaya which is worth a visit… but you must make advance reservations. This is a charming area and perfectly located. We loved it and prefer this Shibuya area to Shinjuku, where we have stayed in the past.
Stayed 7 nights in Apr 2025

10/10 Excellent

Matt, Las Vegas

Liked: Cleanliness, staff & service
Stayed 6 nights in Apr 2025

10/10 Excellent

Katia

Liked: Cleanliness, staff & service, property conditions & facilities
very quiet area despite being right next to Shibuya
Stayed 3 nights in Apr 2025

6/10 Okay

Chansook

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, clean room facilities, kind staff.

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fabulous stay for our party of 3. By Japan standards, our room was massive, had a balcony looking over Tokyo which was beautiful at night, a wet room with a shower & bath which was so good for a soak after a long day of sightseeing. Beds were comfortable, lovely English speaking staff and a 24 hour convenience store across the road. We would definitely stay here again!
Stayed 5 nights in Apr 2025

10/10 Excellent

Roselle

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was top notch. They were very helpful and friendly. The room was very clean and all the basic necessities were available. Only downside was that the light sensor in our bathroom kept turning off the light.
Stayed 4 nights in Apr 2025