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Tokyu Stay Shibuya

3.0 star property

Photo gallery for Tokyu Stay Shibuya

Terrace/patio
Residential Family Room (3-4 persons), Non Smoking
Interior
Room amenity
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Kitchen
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
Shinsencho 8-14 Shibuya-ku, Tokyo, Tokyo-to, 150-0045
  • Shibuya Crossing
    ‪10 min walk‬
  • Tokyo Tower
    ‪4 min drive‬
  • Shinjuku Gyoen National Garden
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪16 min drive‬

Room options

View all photos for Residential Family Room (Bunk Beds,5-6 persons), Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Residential Family Room (Bunk Beds,5-6 persons), Non Smoking

  • 47 sq m
  • Sleeps 10
  • 2 Large Twin Bunk Beds and 2 Twin Sofa Beds

View all photos for Residential Family Room (Bunk Beds,2-4 persons), Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Residential Family Room (Bunk Beds,2-4 persons), Non Smoking

  • 47 sq m
  • Sleeps 8
  • 2 Large Twin Bunk Beds

View all photos for Superior Double Room (1 person), Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Superior Double Room (1 person), Non Smoking

  • 24 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Double Room (2 persons), Non Smoking

Room amenity

Superior Double Room (2 persons), Non Smoking

  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Residential Family Room (2 persons), Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Residential Family Room (2 persons), Non Smoking

  • 40 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Double Room (2 persons), Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Standard Double Room (2 persons), Non Smoking

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room (1 person), Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Twin Room (1 person), Non Smoking

  • 30 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Superior Twin Room (1person), Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Superior Twin Room (1person), Non Smoking

  • 23 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Deluxe Twin Room (2 persons), Non Smoking

Room amenity

Deluxe Twin Room (2 persons), Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Twin Room (2 persons), Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Superior Twin Room (2 persons), Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Double Room (1 Person), Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Standard Double Room (1 Person), Non Smoking

  • 20 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Residential Family Room (3-4 persons), Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Residential Family Room (3-4 persons), Non Smoking

  • 40 sq m
  • Sleeps 6
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Residential Family Room (Bunk Beds,1 person), Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Residential Family Room (Bunk Beds,1 person), Non Smoking

  • 47 sq m
  • Sleeps 1
  • 2 Large Twin Bunk Beds

View all photos for Residential Family Room (1 person), Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Residential Family Room (1 person), Non Smoking

  • 40 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Deluxe Twin Room (3 persons), Non Smoking

Room amenity

Deluxe Twin Room (3 persons), Non Smoking

  • 30 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

Similar properties

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Tokyu Stay Shibuya Shin-minamiguchi

  • Free WiFi
  • Air conditioning
  • Laundry
  • 24/7 front desk
4.4 out of 5, Excellent, (1002)
The price is AU$276
for 1 room
30 June - 1 July
Tokyu Stay Shibuya Shin-minamiguchi

About the area

Tokyo

With a stay at Tokyu Stay Shibuya in Tokyo (Shibuya), you'll be within a 5-minute drive of Shibuya Crossing and Mori Art Museum. .This hotel is 2.4 mi (3.9 km) from Shinjuku Gyoen National Garden and 3.1 mi (5 km) from Tokyo Tower.

What's nearby

  • Cerulean Tower - 6 min walk - 0.5 km
  • Shibuya Crossing - 10 min walk - 0.9 km
  • Tokyo Tower - 4 min drive - 5.2 km
  • Shinjuku Gyoen National Garden - 4 min drive - 5.8 km
  • Meiji Jingu Shrine - 5 min drive - 2.8 km

Getting around

  • Shinsen Station - 3 min walk
  • Shibuya Station - 8 min walk
  • Narita Intl. Airport (NRT) - 82 min drive

Restaurants

  • ‪モリバコーヒー 渋谷円山町店 - ‬1 min walk
  • ‪うさぎ - ‬1 min walk
  • ‪ターンテーブル - ‬1 min walk
  • ‪カリカリスパイス - ‬1 min walk
  • ‪スパイスガーデン 渋谷店 - ‬1 min walk

About this property

Tokyu Stay Shibuya

Hotel with a rooftop terrace, near Shibuya Crossing
Tokyu Stay Shibuya offers 126 accommodations with washers/dryers and safes. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. LCD televisions are featured in guestrooms. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered on request and irons/ironing boards can be requested.

Make yourself at home in one of the 126 guestrooms, featuring kitchenettes with refrigerators and stovetops. Complimentary wired and wireless internet access keeps you connected, and LCD televisions are provided for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided on request.
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and a vending machine.
To-go breakfasts are available daily from 7 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a computer station, and dry cleaning/laundry services.
To-go breakfasts are available for a surcharge and are served each morning between 7 AM and 10:00 AM.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily breakfast to-go available 7 AM to 10:00 AM for a fee: JPY 1,320 per person

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • Built in 1999
  • Designated smoking areas
  • Renovated entire property - August 2023

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Cookware, dishware, and utensils
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately JPY 1320 per person
  • Housekeeping fee: JPY 1500

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Shibuya Stay
Shibuya Tokyu Stay
Tokyu Shibuya
Tokyu Stay
Tokyu Stay Hotel
Tokyu Stay Hotel Shibuya
Tokyu Stay Shibuya
Tokyu Stay Shibuya Tokyo
Tokyu Stay Shibuya Hotel Tokyo
Tokyu Stay Shibuya Hotel
Tokyu Stay Shibuya Hotel

Tokyu Stay Shibuya Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 578 out of 1004 reviews
Rating 8 - Good. 325 out of 1004 reviews
Rating 6 - Okay. 71 out of 1004 reviews
Rating 4 - Poor. 21 out of 1004 reviews
Rating 2 - Terrible. 9 out of 1004 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lucy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, quiet and just what we were after. Set away from the busy area and perfectly walkable to the station. Close to a street of upmarket restaurants. Would stay again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money, in a great location- if you want to be near cool restaurants, music venues, bars, shops and other fun areas! Shibuya station is so close, so very convenient. The level of cleanliness in Tokyo I feel is unmatched worldwide and this hotel met my expectations! Really enjoyed our stay and would recommend and return in the future.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jia Xuan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely welcoming and convenient. 10 mins walk to shibuya crossing and many shopping and restaurants.
Stayed 3 nights in Feb 2025

8/10 Good

Jenna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love how the supermarket across the street from the hotel was open 24hrs.
Stayed 1 night in Feb 2025

8/10 Good

Ana Lucia

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Clean hotel!!
Stayed 5 nights in Feb 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Feb 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

4/10 Poor

Maddi

Stayed 3 nights in Feb 2025

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Rose Marie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is okay. They have washer and dryer which is a plus. Good price hotel that is located near Shibuya, just like 15 minutes.
Stayed 8 nights in Jan 2025

8/10 Good

Kathy

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Front desk and housekeeping staff were very kind and extremely helpful. I recommend this hotel, not only for business but also for leisure. Room was spacious and other convenient amenities included.
Stayed 5 nights in Jan 2025

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was very nice and happy to help. The hotel room was quiet and you could not hear anyone else in other rooms.
Stayed 6 nights in Jan 2025

10/10 Excellent

Laura

Stayed 2 nights in Jan 2025

10/10 Excellent

Lau

Stayed 5 nights in Dec 2024

10/10 Excellent

Diane

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very helpful and accommodating. Good area, walking distance to Shibuya scramble crossing.
Stayed 4 nights in Jan 2025

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was located in great location. Very safe at any time of day. Easy access to train stations, restaurants and shopping
Stayed 7 nights in Jan 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Great amount of space for the 3 of us in a Tokyo hotel. Loved the area a step away from the crowds on a quiet local street with great bars and restaurants to choose from.
Stayed 4 nights in Jan 2025

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
This property was located in Shibuya but away from the busy areas. It was extremely clean and had good facilities. Coffee was good. Lots of convenient stores around as well as restaurants. Hotel was a bit pricey but we did book a bit late.
Stayed 9 nights in Dec 2024

8/10 Good

kaveh

Stayed 3 nights in Dec 2024

10/10 Excellent

James, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is 10 minutes walking distance to Shibuya crossing. It’s clean, quiet, spacious and the amenities are up to date. It’s close to plenty of cafes and restaurants. No hesitation staying here again.
Stayed 4 nights in Dec 2024