Sheraton Grande Tokyo Bay Hotel

4.5 star property

Photo gallery for Sheraton Grande Tokyo Bay Hotel

Indoor pool, open 9:00 AM to 9:00 PM, pool loungers
Property video
Bar (on property)
Premium Room, Multiple Beds, Non Smoking
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Pet-friendly

Explore the area

View map
1-9 Maihama, Urayasu, Chiba-ken, 279-0031
  • Place, Tokyo Disney Resort®
    ‪1 min walk‬
  • Place, Tokyo Disneyland®
    ‪12 min walk‬
  • Place, Tokyo DisneySea®
    ‪13 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪24 min drive‬

Room options

Standard Room, 2 Double Beds, Non Smoking, Balcony

8.8 out of 10
Excellent
(73 reviews)
  • 36 sq m
  • Sleeps 2
  • 2 Double Beds

Standard Room, Multiple Beds, Non Smoking, Balcony

8.6 out of 10
Excellent
(52 reviews)
  • 40 sq m
  • Sleeps 4
  • 4 Twin Beds

Guest room, 2 Double Beds, Non Smoking, Disney or Bay view, Balcony

8.6 out of 10
Excellent
(4 reviews)
  • 36 sq m
  • Sleeps 2
  • 2 Double Beds

Guest room, 4 Twin Beds, Disney or Bay view, Main Building, Balcony

8.4 out of 10
Very good
(16 reviews)
  • 40 sq m
  • Sleeps 4
  • 4 Twin Beds

Guest room, 2 Double Beds, Disney or Bay view, Main Building, Balcony

9.0 out of 10
Wonderful
(8 reviews)
  • 36 sq m
  • Sleeps 2
  • 2 Double Beds

Guest room, 4 Twin Beds, Disney or Bay view, Main Building, Balcony

8.4 out of 10
Very good
(15 reviews)
  • 40 sq m
  • Sleeps 4
  • 4 Twin Beds

Guest room, 2 Double Beds, Non Smoking, Disney or Bay view, Main Building, Balcony

  • 36 sq m
  • Sleeps 2
  • 2 Double Beds

Room, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(40 reviews)
  • 40 sq m
  • Sleeps 6
  • 6 Twin Beds

Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • 38 sq m
  • Sleeps 2
  • 2 Double Beds

Club Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 36 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

Club Room, Multiple Beds, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 40 sq m
  • Park view
  • Sleeps 4
  • 4 Twin Beds

Club Room, 3 Single Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 36 sq m
  • Park view
  • Sleeps 3
  • 3 Twin Beds

Club Suite, 1 Double Bed, Non Smoking, Balcony

9.8 out of 10
Exceptional
(6 reviews)
  • 72 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed

Club Suite, 2 Double Beds, Non Smoking, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 72 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking (Dog Friendly)

9.4 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • Sleeps 2
  • 2 Double Beds

Premium Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(21 reviews)
  • 56 sq m
  • Sleeps 5
  • 5 Twin Beds

Standard Room, 3 Single Beds, Non Smoking, Balcony

9.2 out of 10
Wonderful
(41 reviews)
  • 36 sq m
  • Sleeps 3
  • 3 Twin Beds

Room, 3 Single Beds, Non Smoking (Dog Friendly)

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • Sleeps 3
  • 3 Twin Beds

Guest room, 3 Twin Beds, Non Smoking, Disney or Bay view, Main Building, Balcony

9.0 out of 10
Wonderful
(9 reviews)
  • 36 sq m
  • Sleeps 3
  • 3 Twin Beds

Guest room, 3 Twin Beds, Non Smoking, Disney or Bay view, Main Building, Balcony

  • 36 sq m
  • Sleeps 3
  • 3 Twin Beds

Guest room, 3 Twin Beds, Non Smoking, Disney or Bay view, Main Building, Balcony

8.4 out of 10
Very good
(10 reviews)
  • 36 sq m
  • Sleeps 3
  • 3 Twin Beds

Room, Multiple Beds, Non Smoking

9.4 out of 10
Exceptional
(12 reviews)
  • 38 sq m
  • Sleeps 4
  • 4 Twin Beds

Room, 3 Single Beds, Non Smoking

8.8 out of 10
Excellent
(11 reviews)
  • 38 sq m
  • Sleeps 3
  • 3 Twin Beds

Similar properties

About the area

Urayasu

Located in Urayasu (Maihama), Sheraton Grande Tokyo Bay Hotel is steps from Tokyo Disney Resort® and a 3-minute drive from Tokyo Disneyland®. .This family-friendly hotel is 1.8 mi (3 km) from Tokyo DisneySea® and 2.3 mi (3.8 km) from Tokyo Bay.

What's nearby

  • Tokyo Disney Resort® - 1 min walk - 0.0 km
  • Tokyo Disneyland® - 12 min walk - 1.1 km
  • Ikspiari - 13 min walk - 1.1 km
  • Tokyo DisneySea® - 13 min walk - 1.1 km
  • Tokyo Sea Life Park - 5 min drive - 3.7 km

Getting around

  • Urayasu Maihama Station - 4 min drive
  • Bayside Station - 6 min walk
  • Haneda Airport (HND) - 31 min drive

Restaurants

  • ‪ルックアウト・クックアウト - ‬14 min walk
  • ‪ユカタン・ベースキャンプ・グリル - ‬10 min walk
  • ‪ラ・タベルヌ・ド・ガストン - ‬14 min walk
  • ‪カスバ・フードコート (Casbah Food Court) - ‬11 min walk
  • ‪スナグリーダックリング - ‬6 min walk

About this property

Sheraton Grande Tokyo Bay Hotel

Luxury hotel with a full-service spa and a 24-hour fitness center
Sheraton Grande Tokyo Bay Hotel offers 1016 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, slippers, designer toiletries, and bidets.

This Urayasu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include massages and facials. The spa is open daily.
Make yourself at home in one of the 1016 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and designer toiletries.
Pamper yourself with a visit to the spa, which offers massages and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
For lunch or dinner, stop by Grand Café, a restaurant that specializes in international cuisine. Dining is also available at the 3 coffee shops/cafes, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Planning an event in Urayasu? This hotel has 17567 square feet (1632 square meters) of space consisting of conference space and 14 meeting rooms. A train station pick-up service is provided at no charge (available on request), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Grand Café - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Teppanyaki Restaurant - This steakhouse specializes in Japanese cuisine and serves dinner only. Open daily.
Galleria Café - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Toastina - This coffee shop serves light fare only. Open daily.
Asuka - This restaurant specializes in Japanese cuisine and serves breakfast and dinner. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 8:00 AM to 6:00 PM on request
  • Free 24-hour train station pick-up and drop-off shuttle
  • Limo/town car service
  • Parking on site (JPY 3,100 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 4,000 per person
  • 3 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Asuka
  • Galleria Café
  • Grand Café
  • Teppanyaki Restaurant
  • Toastina

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Games
  • Indoor pool
  • Mini golf
  • Playground
  • Sauna
  • Shopping
  • Table tennis
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Mini-fridge
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • 17,567 square feet of conference space
  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • On the bay
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Doorbell and phone notification
  • Grab bar in bathtub (71 centimetre high)
  • Grab bar near toilet (69 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (110 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 12 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1988
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 20

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Check-in and luggage storage are available at the service counter on the 1st floor at Tokyo Disney Resort Welcome Center, located next to JR Maihama Station, open 8 AM-3 PM.
A breakfast surcharge applies for children 4 years and above in breakfast-inclusive rate plans.
Access to this property's seasonal pool is available by reservation only. For more information, please contact the property.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of JPY 8000 per pet, per night, plus a deposit of JPY 8000 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 33 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 4000 per person
  • Airport shuttle fee: JPY 30000 per person (roundtrip)
  • Self parking fee: JPY 3100 per day
  • Pet deposit: JPY 8000 per night
  • Pet fee: JPY 8000 per pet, per night
  • Service animals are exempt from fees
  • Facilities fee: JPY 1100 per person, per day and includes use of: swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property charges a fee for use of the outdoor garden pool (open during summer).

We should mention

Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is recommended for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Sheraton Grande
Sheraton Grande Bay
Sheraton Grande Tokyo
Sheraton Grande Tokyo Bay Htl
Sheraton Grande Tokyo Bay Htl Hotel
Sheraton Grande Tokyo Bay Htl Hotel Urayasu
Sheraton Grande Tokyo Bay Htl Urayasu
Sheraton Tokyo Bay
Sheraton Tokyo Bay Grande
Sheraton Tokyo Grande
Sheraton Grande Tokyo Bay Hotel Urayasu
Sheraton Grande Tokyo Bay Hotel
Sheraton Grande Tokyo Bay Urayasu
Sheraton Grande Tokyo Bay
Sheraton Urayasu
Urayasu Sheraton
Sheraton Grande Tokyo Bay Hotel Japan/Urayasu
Sheraton Grande Tokyo Bay
Sheraton Grande Tokyo Bay Hotel Hotel
Sheraton Grande Tokyo Bay Hotel Urayasu
Sheraton Grande Tokyo Bay Hotel Hotel Urayasu

Sheraton Grande Tokyo Bay Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1227 out of 2152 reviews
Rating 8 - Good. 543 out of 2152 reviews
Rating 6 - Okay. 218 out of 2152 reviews
Rating 4 - Poor. 94 out of 2152 reviews
Rating 2 - Terrible. 70 out of 2152 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Angelica

Liked: Staff & service, property conditions & facilities
Amenities Seems everything need to pay.
Stayed 1 night in Jul 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Sayed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members were the BEST
Stayed 4 nights in Jul 2025

8/10 Good

santos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

8/10 Good

santos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was great , excellent food and and was very friendly convenience to Disney and shopping easy access to train stations
Stayed 1 night in Jul 2025

4/10 Poor

Melissa

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff are friendly. Very closed to Tokyo disneyland. However the room is old. Are Air-conditioning was not working, moving to a different room was not offered, the person that they send to check the Air-conditioning said our air-conditioning was find. He come in back with electric fun instead, for 3 days we used electric fun. Upon check out I found out the air-conditioning inside our was mark not working but still kept us and never offer to move with different room.
Stayed 3 nights in Jul 2025

6/10 Okay

Gabriel

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
This hotel is very out dated. They charge to use the pool. They stand by the 3pm check in time ans do not allow early check in. They didnt offer any water or anything upon arriving the first time. There was mold in the shower. This hotel is ok for a short stay to disneyland since you will not be in the room for long periods of time. There is a shuttle to disneyland which was nice. Other than that very old and outdated hotel.
Stayed 1 night in Jul 2025

4/10 Poor

Michael

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The rooms were dated and smelt of mould. Had to book and pay to use the pool ($50 Aud for three hours per adult).
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disappointed the outdoor pool access was extra £25 per person per 3 hour slots
Stayed 1 night in Jul 2025

10/10 Excellent

Ryan

Liked: Cleanliness
Stayed 2 nights in Jul 2025

6/10 Okay

Chi Kien, Gulfview Heights

Liked: Staff & service
The hotel is too old
Stayed 9 nights in Jul 2025

10/10 Excellent

Mi Nei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Extras and expensive

You have to pay for the outdoor pool and it’s a complete rip off! For a family of four 2 adults and two kids it cost 18,000 yen for a single 3 hour booking. The hotel prices are double sometime 3 times the price of other meals and drinks you will be use to paying in Japan. Hotel beer at 1,500 yen vs 600 at Disneyland was crazy! The hotel is tired and old, you can tell it was built in the 80s and hasn’t had much love since. Would never
Stayed 4 nights in Jul 2025

8/10 Good

May

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

Colin

Travelled with family and small children
Disliked: Staff & service, amenities
I liked the bus ride to the train station. I will not stay at this hotel in the future. I do not recommend staying at this location.
Stayed 13 nights in Jul 2025

8/10 Good

Ana, Fort Worth

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for Disney
Stayed 3 nights in Mar 2025

10/10 Excellent

Sarah, Yokosuka-shi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is perfect for children. Lots of entertainment. Generously spaced rooms and so close to the Disney parksZ
Stayed 2 nights in Jul 2025

6/10 Okay

Nicola

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Erica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was experienced and kind. No language barrier issues (English-speaking). Breakfast buffet was reasonably priced and enjoyable. Very easy to access to the monorail for Disney. Clean rooms.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sadaf

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
We had enjoyed every a lot staying here amazing staff lots of fun
Stayed 2 nights in Jul 2025

8/10 Good

jody

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was clean and well run. The staff were helpful and courteous. There was a lot to do for the whole family and there were enough places to eat, you didn't have to leave. The rooms were a good size. My only negative was there were not a lot of plug-ins for electronics for my family of four. It was a great place to stay if you are visiting Disney or just wanting to get away from the crowds of Tokyo.
Stayed 5 nights in Jul 2025

8/10 Good

Ronald, monrovia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Dinner buffet was bad formthe pricr
Stayed 4 nights in Jun 2025

10/10 Excellent

SANCHIT

Stayed 6 nights in Jul 2025

6/10 Okay

Francisco

Travelled with family and small children
Disliked: Amenities
The location to the park was great, the hotel has shuttle to the station so it was really good. The room was big for our family of 4 but it was old and smelled damp. The hotel is large and has many activities, but you have to pay for all of them including the pools and the onsen which I honestly thought was a bit silly, that was the reason why I chose the hotel and surprise, I had to pay. Breakfast was good and a lot of options.
Stayed 5 nights in Jul 2025

10/10 Excellent

Ya Chiao

Stayed 1 night in Jul 2025