Hotel Sunroute Plaza Shinjuku

3.5 star property

Photo gallery for Hotel Sunroute Plaza Shinjuku

Lobby
Bar (on property)
Bar (on property)
Property entrance
Lobby lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View map
2-3-1 Yoyogi, Shibuya, Tokyo, Tokyo-to, 151-0053
  • Place, Tokyo Metropolitan Government Building
    ‪7 min walk‬
  • Place, Shinjuku Isetan
    ‪8 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪9 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪37 min drive‬

Room options

Economy Double Room, Non Smoking

8.6 out of 10
Excellent
(196 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Standard Single Room, Non Smoking

8.4 out of 10
Very good
(45 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Double Room, Non Smoking

8.0 out of 10
Very good
(41 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Standard Twin Room, Non Smoking

9.0 out of 10
Wonderful
(60 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

Standard Triple Room, Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Sofa Bed

[Pure Wellness Room] Deluxe Triple

  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Sofa Bed

[Pure Wellness Room] Deluxe Twin

  • Sleeps 4
  • 2 Large Single Beds

Similar properties

About the area

Tokyo

With a stay at Hotel Sunroute Plaza Shinjuku in Tokyo (Shibuya), you'll be within a 5-minute drive of Tokyo Imperial Palace and Shibuya Crossing. .This spa hotel is 4.2 mi (6.7 km) from Tokyo Dome and 4.5 mi (7.2 km) from Tokyo Tower.

What's nearby

  • Tokyo Metropolitan Government Building - 7 min walk - 0.7 km
  • Shinjuku Isetan - 8 min walk - 0.7 km
  • Omoide Yokocho - 8 min walk - 0.7 km
  • Shinjuku Gyoen National Garden - 9 min walk - 0.8 km
  • Isetan Department Store Shinjuku - 9 min walk - 0.8 km

Getting around

  • Shinsen-Shinjuku Station - 2 min walk
  • Shinjuku Station - 4 min walk
  • Narita Intl. Airport (NRT) - 84 min drive

Restaurants

  • ‪マクドナルド - ‬1 min walk
  • ‪カフェ・ベローチェ - ‬2 min walk
  • ‪Segafredo Zanetti Espresso - ‬2 min walk
  • ‪ドトールコーヒーショップ - ‬2 min walk
  • ‪VILLAZZA - ‬1 min walk

About this property

Hotel Sunroute Plaza Shinjuku

Hotel with 2 restaurants, near Shinjuku Gyoen National Garden
Hotel Sunroute Plaza Shinjuku offers 624 accommodations with slippers and hair dryers. Beds feature down comforters and premium bedding. A pillow menu is available. 26-inch flat-screen televisions come with cable channels and Netflix. Bathrooms include shower/tub combinations with deep soaking bathtubs and toilets with an electronic bidet.

This Tokyo hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Stay in one of 624 guestrooms featuring flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and hair dryers.
Take time to pamper yourself with a visit to the full-service spa. Additional amenities at this hotel include complimentary wireless internet access, a reception hall, and a vending machine.
Satisfy your appetite at Vilazza, one of the hotel's 2 restaurants. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Tokyo? This hotel has 2799 square feet (260 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Vilazza - This restaurant serves breakfast and lunch.
Kukon - This bar serves dinner only. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,500 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 3,300 for adults and JPY 1,650 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Kukon
  • Vilazza

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,799 square feet of conference space
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Built in 2007
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
A scheduled power and water outage will take place on May 6, 2026 from noon to 8 PM. All facilities that use power, including parking garage, toilets, and hot water will not be available during this time. Late check-out and housekeeping service will be not available on this date.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1650 for children
  • Self parking fee: JPY 1500 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sunroute
Hotel Sunroute Plaza
Hotel Sunroute Plaza Shinjuku
Hotel Sunroute Shinjuku Plaza
Shinjuku Plaza Hotel
Shinjuku Plaza Sunroute
Sunroute
Sunroute Hotel
Sunroute Plaza
Sunroute Plaza Shinjuku
Hotel Sunroute Plaza Shinjuku Shibuya, Tokyo
Sunroute Plaza Shinjuku Hotel
Sunroute Plaza Shinjuku Shibuya
Hotel Sunroute Plaza Shinjuku Tokyo
Sunroute Plaza Shinjuku Tokyo
Sunroute Plaza Shinjuku Hotel
Sunroute Plaza Shinjuku Tokyo
Hotel Sunroute Plaza Shinjuku Hotel
Hotel Sunroute Plaza Shinjuku Tokyo
Hotel Sunroute Plaza Shinjuku Hotel Tokyo

Hotel Sunroute Plaza Shinjuku Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1285 out of 2052 reviews
Rating 8 - Good. 580 out of 2052 reviews
Rating 6 - Okay. 129 out of 2052 reviews
Rating 4 - Poor. 32 out of 2052 reviews
Rating 2 - Terrible. 26 out of 2052 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Marius, Kitchener

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 7 nights in Nov 2025

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room, small but good enough for Japan size hotel rooms. Loved the supply of toiletries in the lobby. Comfortable bed and conveniently located to a lot of sightseeing places.
Stayed 5 nights in Oct 2025

10/10 Excellent

Sawaporn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, I would love to stay here next time when I visit Tokyo!
Stayed 1 night in Nov 2025

6/10 Okay

Ian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Ok hotel good staff and good location. Average breakfast not worth the price. Small room but comfy bed and good shower.
Stayed 7 nights in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Yogesh

Travelled with family
Liked: Cleanliness, staff & service, amenities
Best hotel breakfast buffet I have ever had.
Stayed 3 nights in Oct 2025

10/10 Excellent

Gary

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They upgraded my room which is always a bonus!
Stayed 1 night in Nov 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and amenities. The staff was very courteous.
Stayed 6 nights in Oct 2025

8/10 Good

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Location was great. Clean premises and staff very friendly .
Stayed 3 nights in Oct 2025

10/10 Excellent

Karen

Stayed 5 nights in Oct 2025

8/10 Good

Victoria

Travelled with partner
Liked: Cleanliness
Staff was very helpful. Hotel was pretty clean and quiet. Rooms were fine. Great place to stay for the price!
Stayed 10 nights in Oct 2025

8/10 Good

Samuel

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Room: There are areas within the room that was not clean. A cover of dust could be seen. Amenities: The toothbrush is quite hard and it injured my gums. It would be good if the toothbrush could be changed to soft bristles. Breakfast: The breakfast was quite a good spread. However, I am eating the same menu variation every alternate days. It would be great if we could have more breakfast variations.
Stayed 9 nights in Oct 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities
Hotel was very clean, turn down service was also very good. No complaints. Best english speaking staff we came across during our whole trip.
Stayed 8 nights in Oct 2025

10/10 Excellent

Rob

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
A great place to stay. Third stay here. Really good staff that are attentive, helpful, pleasant and efficient. Rooms are compact, but well designed. They just work! Location is excellent. Close enough to the Shinjuku busy busy - but a haven of tranquility away from the busy, busy!
Stayed 5 nights in Oct 2025

10/10 Excellent

Ann

Stayed 2 nights in Oct 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and very helpful staff. Clean rooms and plenty of amenities available. Also location was outstanding so close to Shinjuku station.
Stayed 13 nights in Oct 2025

8/10 Good

Andy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly and communicated in English. I was able to rent a lint roller and scissors with no problems and they were delivered to the room by a cute robot friend!
Stayed 6 nights in Oct 2025

10/10 Excellent

kiki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Recommend
Stayed 5 nights in Oct 2025

10/10 Excellent

Diamond

Liked: Cleanliness, amenities, property conditions & facilities
Location, Room, Staff, Amenities were amazing! Would highly recommend going. We will for sure
Stayed 6 nights in Oct 2025

10/10 Excellent

Jennifer

Stayed 7 nights in Oct 2025

2/10 Terrible

johnson

Stayed 8 nights in Oct 2025

10/10 Excellent

Grace

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hotel in a perfect location! Seconds away from Shinjuku station, but it doesn’t feel hectic or loud when you’re in the hotel. The staff are lovely and accommodating. There were lovely little touches like free tea and skincare products. We’re hoping to come back to Tokyo again in the future and hope to stay here again!
Stayed 12 nights in Oct 2025

8/10 Good

Clara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Shinjuku. The room is pretty big for Tokyo and in good condition. They also provide tons of toiletries - even face masks, hair treatment, and sunscreen. Super complete and really thoughtful. Overall, a great choice for both convenience and comfort.
Stayed 4 nights in Oct 2025

8/10 Good

Julia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located close to Shinjuku metro and railway stations. We used airport limousine service from the Bus terminal which was a 7 minute walk from the hotel to get back to Haneda airport. The staff was friendly and helpful. The room was on a smaller side but we did not mind it as we only stayed for two nights. It was easy to check in, breakfast option was a definite plus.
Stayed 2 nights in Oct 2025

10/10 Excellent

pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room clean. Staff friendly.
Stayed 5 nights in Oct 2025