Hotel Sunroute Plaza Shinjuku

3.5 star property

Photo gallery for Hotel Sunroute Plaza Shinjuku

Lobby
Bar (on property)
Property entrance
Lobby lounge
Premium bedding, down duvets, desk, blackout curtains

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking available
  • Bar
  • Housekeeping

Explore the area

View map
2-3-1 Yoyogi, Shibuya, Tokyo, Tokyo-to, 151-0053
  • Tokyo Metropolitan Government Building
    ‪7 min walk‬
  • Shinjuku Gyoen National Garden
    ‪9 min walk‬
  • Meiji Jingu Shrine
    ‪3 min drive‬
  • Tokyo (HND-Haneda)
    ‪19 min drive‬

Room options

Standard Twin Room, Non Smoking

9.0 out of 10
Wonderful
(51 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Large Twin Beds

Standard Double Room, Non Smoking

7.8 out of 10
Good
(36 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed

Standard Triple Room, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • 26 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

[Pure Wellness Room] Deluxe Twin

  • Sleeps 4
  • 2 Large Twin Beds

Standard Single Room, Non Smoking

8.4 out of 10
Very good
(38 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Economy Double Room, Non Smoking

8.6 out of 10
Excellent
(163 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

[Pure Wellness Room] Deluxe Triple

  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Similar properties

About the area

Tokyo

With a stay at Hotel Sunroute Plaza Shinjuku in Tokyo (Shibuya), you'll be within a 5-minute drive of Shibuya Crossing and Shinjuku Gyoen National Garden. .This spa hotel is 0.5 mi (0.8 km) from Tokyo Metropolitan Government Building and 4.2 mi (6.7 km) from Tokyo Dome.

What's nearby

  • Tokyo Metropolitan Government Building - 7 min walk - 0.7 km
  • Shinjuku Gyoen National Garden - 9 min walk - 0.8 km
  • Meiji Jingu Shrine - 3 min drive - 1.7 km
  • National Stadium - 3 min drive - 2.0 km
  • Shibuya Crossing - 5 min drive - 5.1 km

Getting around

  • Shinsen-Shinjuku Station - 2 min walk
  • Shinjuku Station - 4 min walk
  • Narita Intl. Airport (NRT) - 72 min drive

Restaurants

  • ‪スパゲッティーのパンチョ 新宿南口店 - ‬2 min walk
  • ‪マクドナルド - ‬1 min walk
  • ‪添好運新宿サザンテラス店 - ‬6 min walk
  • ‪スターバックス - ‬5 min walk
  • ‪カフェ・ベローチェ 南新宿店 - ‬1 min walk

About this property

Hotel Sunroute Plaza Shinjuku

Hotel with 2 restaurants, a short walk to Tokyo Metropolitan Government Building
Hotel Sunroute Plaza Shinjuku offers 624 accommodations with slippers and hair dryers. Beds feature down comforters and premium bedding. A pillow menu is available. 26-inch flat-screen televisions come with cable channels and Netflix. Bathrooms include shower/tub combinations with deep soaking bathtubs and toilets with an electronic bidet.

This Tokyo hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Stay in one of 624 guestrooms featuring flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms with shower/tub combinations feature deep soaking bathtubs and hair dryers.
Take time to pamper yourself with a visit to the full-service spa. Additional amenities at this hotel include complimentary wireless internet access, a reception hall, and a vending machine.
Satisfy your appetite at Vilazza, one of the hotel's 2 restaurants. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Tokyo? This hotel has 2799 square feet (260 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Vilazza - This restaurant serves breakfast and lunch.
Kukon - This bar serves dinner only. Open daily.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,500 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 2,750 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Kukon
  • Vilazza

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,799 square feet of conference space
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Built in 2007
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The name on the booking must match the name on the passport.
Meals are not included in the room rate for children ages 6 and younger whose stay is included

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2750 per person
  • Self parking fee: JPY 1500 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sunroute
Hotel Sunroute Plaza
Hotel Sunroute Plaza Shinjuku
Hotel Sunroute Shinjuku Plaza
Shinjuku Plaza Hotel
Shinjuku Plaza Sunroute
Sunroute
Sunroute Hotel
Sunroute Plaza
Sunroute Plaza Shinjuku
Hotel Sunroute Plaza Shinjuku Shibuya, Tokyo
Sunroute Plaza Shinjuku Hotel
Sunroute Plaza Shinjuku Shibuya
Hotel Sunroute Plaza Shinjuku Tokyo
Sunroute Plaza Shinjuku Tokyo
Sunroute Plaza Shinjuku Hotel
Sunroute Plaza Shinjuku Tokyo
Hotel Sunroute Plaza Shinjuku Hotel
Hotel Sunroute Plaza Shinjuku Tokyo
Hotel Sunroute Plaza Shinjuku Hotel Tokyo

Hotel Sunroute Plaza Shinjuku Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1168 out of 1934 reviews
Rating 8 - Good. 582 out of 1934 reviews
Rating 6 - Okay. 126 out of 1934 reviews
Rating 4 - Poor. 31 out of 1934 reviews
Rating 2 - Terrible. 27 out of 1934 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area is great. Quick access to 2 train lines. Walk to shops is around 5 mins. Frint end staff were great!
Stayed 5 nights in May 2025

10/10 Excellent

Ailene

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 6 nights in this hotel as first timer in Japan. I highly recommend this hotel for someone because of its location, right next to Shinjuku train station and walking distance to another bigger Shinjuku station, walking distance to restaurants and shopping center.
Stayed 6 nights in May 2025

10/10 Excellent

RAYMOND PING KWAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 8 nights in Apr 2025

10/10 Excellent

BRITTANY, BROOKLYN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and clean. Would stay again.
Stayed 5 nights in Apr 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Marilou

Travelled with family
Liked: Amenities
staff are amazing
Stayed 1 night in May 2025

8/10 Good

Elyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is a little small but comfortable for a one pax. Love the location!
Stayed 7 nights in Mar 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient. Lots of free items for hotel guest. Airport bus directly to Haneda and Narita inexpensive.
Stayed 1 night in May 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at reception is friendly and helpful. The location is great. The room is small but functional and everything is clean. Room service as you like.
Stayed 4 nights in May 2025

10/10 Excellent

Jenna, Narellan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 6 nights in Apr 2025

8/10 Good

Camilla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here, the hotel was quiet and very clean, and the staff were all friendly. The additional toiletries came in very handy and we were right next to Shinjuku station. The room had enough space for our bags and the bed was comfortable. The fridge in the bedroom was a little noisy during the night, but overall we had a very pleasant stay.
Stayed 5 nights in May 2025

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

8/10 Good

Jenna, Narellan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel close to shinjuku station
Stayed 7 nights in Apr 2025

10/10 Excellent

Santhosh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at Hotel Sunroute Plaza for Tokyo Marathon 2025. Its very close to the Shinjuku station. Also it's just only a mile n half to the Tokyo Marathon start so that i dont 've to worry abt scrambling to get to the start line on race morning. Since it's in the middle of Shinjuku, it's very convenient to find an eating place or shopping. The room was clean and they will also clean the room every 2 days - no matter if you choose or not! The staff were very cordial and the breakfast buffet is excellent. If i go back again, i'll definitely gonna stay at the same place!
Stayed 5 nights in Feb 2025

10/10 Excellent

Daniel Hugo, Kailua kona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location good staff
Stayed 5 nights in Apr 2025

8/10 Good

peter

Liked: Cleanliness, property conditions & facilities
Arrived early, had to wait for room which is fair enough but was not told about hotel facilities and procedures, especially having to collect tea, coffee and other things from the lobby, the bartender was not the best, and a bit unfriendly
Stayed 3 nights in May 2025

10/10 Excellent

AHSLY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Felicia

Stayed 4 nights in Apr 2025

10/10 Excellent

Reinaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel to stay, safe, convenient for transportation. Staff and service excellent
Stayed 3 nights in Apr 2025

10/10 Excellent

Harkirandeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great. Everyone was friendly and helpful.
Stayed 6 nights in Apr 2025

10/10 Excellent

jacky

Liked: Property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Mei yin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very nice and helpful. Excellent location. Will definitely go back again
Stayed 4 nights in Apr 2025

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
airport limousine is outside the hotel and you can purchase the ticket from the hotel. Very convenient to subway station or JR. There is a lot of restaurants around and shopping too.
Stayed 2 nights in Apr 2025

6/10 Okay

Nancy

Travelled with partner
Disliked: Property conditions & facilities
i booked this hotel after watching a Youtube. overall the hotel is very close to Sinjiku train station. but the quality of the hotel was not as i expected. they use machine to check in and out. I don't know if that's good or bad since you still has to figure out how to use the machine. but it's not too bad since there is staff there to help you. in the room they don't provide most of the stuff...such as comb, shower cap....but they have a big stationary in the lobby for you to pick them up yourself. The buffet breakfast was not included which cost $18/person. other than that i don't think anything is specially highlight for this hotel. The lobby seems small and always occupied by a group of travelers.
Stayed 3 nights in Apr 2025

8/10 Good

Varun

Liked: Cleanliness, staff & service, property conditions & facilities
The location for this property is excellent and everything else is very good. My room was a little basic and on the small side, but I didn't spend a lot of time there so the location more than made up for it.
Stayed 7 nights in Apr 2025