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Cerulean Tower Tokyu Hotel

5.0 star property

Photo gallery for Cerulean Tower Tokyu Hotel

Executive Suite with Lounge Access, Non Smoking
Property video
Premium bedding, down duvets, minibar, in-room safe
Lobby lounge
Gift shop

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
26-1 Sakuragaoka-cho, Shibuya-ku, Tokyo, Tokyo-to, 150-8512
  • Place, Cerulean Tower
    ‪1 min walk‬
  • Place, Shibuya Crossing
    ‪5 min walk‬
  • Place, Love Hotel Hill
    ‪5 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪32 min drive‬

Room options

View all photos for Junior Suite (FUJI) with Lounge Access, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Junior Suite (FUJI) with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Non-Smoking

Deluxe King Non-Smoking

Deluxe King Non-Smoking

9.6 out of 10
Exceptional
(13 reviews)
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Corner King Non-Smoking

Premium bedding, down duvets, minibar, in-room safe

Corner King Non-Smoking

9.6 out of 10
Exceptional
(15 reviews)
  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Room, Non Smoking, Corner

Twin Room, Non Smoking, Corner

Twin Room, Non Smoking, Corner

9.6 out of 10
Exceptional
(22 reviews)
  • 50 sq m
  • City view
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Japanese Suite with Lounge Access, Non Smoking

Japanese Suite with Lounge Access, Non Smoking

Japanese Suite with Lounge Access, Non Smoking

  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

View all photos for Executive King with Lounge Access, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Executive King with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(12 reviews)
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin with Lounge Access, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Executive Twin with Lounge Access, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Double Room, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Double Room, Non Smoking

8.8 out of 10
Excellent
(38 reviews)
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for King Non-Smoking

King Non-Smoking

King Non-Smoking

9.4 out of 10
Exceptional
(30 reviews)
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Non-Smoking

Premium bedding, down duvets, minibar, in-room safe

Superior Twin Non-Smoking

9.6 out of 10
Exceptional
(50 reviews)
  • 36 sq m
  • City view
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Superior King Non-Smoking

Superior King Non-Smoking

Superior King Non-Smoking

9.8 out of 10
Exceptional
(38 reviews)
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Superior King with Lounge Access, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Executive Superior King with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(9 reviews)
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Double Room with Lounge Access, Non Smoking

Executive Double Room with Lounge Access, Non Smoking

Executive Double Room with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Corner King with Lounge Access, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Executive Corner King with Lounge Access, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 49 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Corner Suite with Lounge Access, Non Smoking

Corner Suite with Lounge Access, Non Smoking

Corner Suite with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 86 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Deluxe King with Lounge Access, Non Smoking

Executive Deluxe King with Lounge Access, Non Smoking

Executive Deluxe King with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Deluxe Twin with Lounge Access, Non Smoking

Executive Deluxe Twin with Lounge Access, Non Smoking

Executive Deluxe Twin with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 43 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Executive Corner Twin with Lounge Access, Non Smoking

Executive Corner Twin with Lounge Access, Non Smoking

Executive Corner Twin with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 50 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Executive Suite with Lounge Access, Non Smoking

Executive Suite with Lounge Access, Non Smoking

Executive Suite with Lounge Access, Non Smoking

  • 73 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Cerulean Superior Twin Room, Non Smoking

Cerulean Superior Twin Room, Non Smoking

Cerulean Superior Twin Room, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • 38 sq m
  • City view
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Cerulean Deluxe Twin Room, Non Smoking

Cerulean Deluxe Twin Room, Non Smoking

Cerulean Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Cerulean Corner Twin Room, Non Smoking

Cerulean Corner Twin Room, Non Smoking

Cerulean Corner Twin Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 49 sq m
  • City view
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Cerulean Double Room, Non Smoking

Cerulean Double Room, Non Smoking

Cerulean Double Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Cerulean King Room, Non Smoking

Cerulean King Room, Non Smoking

Cerulean King Room, Non Smoking

10.0 out of 10
Exceptional
(9 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Cerulean Superior King Room, Non Smoking

Cerulean Superior King Room, Non Smoking

Cerulean Superior King Room, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Cerulean Deluxe King Room, Non Smoking

Cerulean Deluxe King Room, Non Smoking

Cerulean Deluxe King Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Cerulean Corner King Room, Non Smoking

Cerulean Corner King Room, Non Smoking

Cerulean Corner King Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Cerulean Grand Room, Non Smoking

Cerulean Grand Room, Non Smoking

Cerulean Grand Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 63 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Cerulean Queen Room, Non Smoking

Cerulean Queen Room, Non Smoking

Cerulean Queen Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Corner Suite with Lounge Access, Non Smoking

Deluxe Corner Suite with Lounge Access, Non Smoking

Deluxe Corner Suite with Lounge Access, Non Smoking

  • 125 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite with Lounge Access, Non Smoking

Junior Suite with Lounge Access, Non Smoking

Junior Suite with Lounge Access, Non Smoking

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Comfort Queen Room, Non Smoking

Comfort Queen Room, Non Smoking

Comfort Queen Room, Non Smoking

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort King Room, Non Smoking

Comfort King Room, Non Smoking

Comfort King Room, Non Smoking

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Superior King Room, Non Smoking

Comfort Superior King Room, Non Smoking

Comfort Superior King Room, Non Smoking

  • 38 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Comfort Superior Twin Room, Non Smoking

Comfort Superior Twin Room, Non Smoking

Comfort Superior Twin Room, Non Smoking

  • 38 sq m
  • City view
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Comfort Deluxe King Room, Non Smoking

Comfort Deluxe King Room, Non Smoking

Comfort Deluxe King Room, Non Smoking

  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Deluxe Twin Room, Non Smoking

Comfort Deluxe Twin Room, Non Smoking

Comfort Deluxe Twin Room, Non Smoking

  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Comfort Corner King Room, Non Smoking

Comfort Corner King Room, Non Smoking

Comfort Corner King Room, Non Smoking

  • 49 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Comfort Corner Twin Room, Non Smoking

Comfort Corner Twin Room, Non Smoking

Comfort Corner Twin Room, Non Smoking

  • 49 sq m
  • City view
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Large Single Beds

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About the area

Tokyo

In the heart of Tokyo, Cerulean Tower Tokyu Hotel is within a 5-minute drive of Shibuya Crossing and National Stadium. .This luxury hotel is 3 mi (4.9 km) from Tokyo Tower and 3.8 mi (6.1 km) from Tokyo Imperial Palace.

What's nearby

  • Cerulean Tower - 1 min walk - 0.0 km
  • Shibuya Crossing - 5 min walk - 0.4 km
  • Hachikō Memorial Statue - 5 min walk - 0.4 km
  • Love Hotel Hill - 5 min walk - 0.4 km
  • Shibuya Sky - 6 min walk - 0.5 km

Getting around

  • Shibuya Station - 4 min walk
  • Shinsen Station - 9 min walk
  • Haneda Airport (HND) - 41 min drive

Restaurants

  • ‪富士そば - ‬1 min walk
  • ‪つじ田 - ‬4 min walk
  • ‪SUBWAY - ‬2 min walk
  • ‪長崎飯店 - ‬4 min walk
  • ‪szechwan restaurant 陳 - ‬2 min walk

About this property

Cerulean Tower Tokyu Hotel

Luxury hotel with 7 restaurants and a full-service spa
Cerulean Tower Tokyu Hotel offers 403 accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. Cable television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna and a hot tub. The spa is open select days.
Make yourself at home in one of the 403 guestrooms featuring refrigerators and minibars. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have designer toiletries and bidets.
Relax at the full-service spa, where you can enjoy body treatments and facials. If you're looking for recreational opportunities, you'll find an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy French cuisine at COUCAGNO, one of the hotel's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
COUCAGNO - This fine-dining restaurant specializes in French cuisine and serves lunch and dinner.
Japanese Cuisine SAKURAGA - This fine-dining restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Open daily.
Teppan-yaki SAKURA - This fine-dining restaurant serves lunch and dinner. Open daily.
Szechwan restaurant CHEN - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
BELLOVISTO - Onsite bar. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 4,000 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7 AM to 10:30 AM for a fee: JPY 4,200 to 4,200 for adults and JPY 2,100 to 4,200 for children
  • 7 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • BELLOVISTO
  • COUCAGNO
  • Japanese Cuisine SAKURAGA
  • szechwan restaurant CHEN
  • Teppan-yaki SAKURA

Things to do

  • Full-service spa
  • Gym
  • Indoor pool

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Full-service spa

  • Facials
  • Hot tub
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (78 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 40 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property’s restaurant, COUCAGNO will be closed on January 7, 2026.
Due to maintenance, this property's executive lounge will not be available on January 27, 2026, from 10:30 AM-2 PM. Check-in and check-out service will be available at the front desk and the lounge service at the Cerulean lounge during this time.
A scheduled power outage will take place January 18-19, 2026 from 11 PM-6:30AM. Guests must unplug all the electric devices during this time. Room service will not be available from 11 PM on January 18 to 7:00 AM on January 19, 2026.
Breakfast is not included in the Breakfast rate for children ages 0-5 who stay at no charge.
A scheduled power outage will take place on January 7, 2026 from 10:30 AM-3 PM and on January 18-19, 2026 from 11 PM-4:30 AM. All facilities that use power, including air conditioning, restaurant will not be available during this time. Check-in time begins at 3:30 PM on January 7, 2026.

Renovations and closures

The following facilities or services will be unavailable from January 5 2026 to January 8 2026 (dates subject to change):
  • Swimming pool
The property will be renovating from January 7 2026 to January 7 2026 (completion date subject to change). The following areas are affected:
  • One of the dining venues
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 4200 to 4200 for adults, and JPY 2100 to 4200 for children
  • Self parking fee: JPY 4000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The executive lounge is open 7-10:30 AM for breakfast, 10:30 AM-8 PM for tea time, 2-4 PM for afternoon tea, 5:30-7:30 PM for cocktails, and 7:30-8:30 PM for nightcap.
Guests under 18 years old are not allowed in the executive lounge.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cerulean Hotel
Cerulean Hotel Tokyu
Cerulean Tokyu Tower
Cerulean Tower Hotel
Cerulean Tower Tokyu
Cerulean Tower Tokyu Hotel
Cerulean Tower Tokyu Hotel Tokyo
Cerulean Tower Tokyu Tokyo
Hotel Cerulean
Tokyu Cerulean Tower Hotel
Cerulean Tower Tokyu Hotel Shibuya, Tokyo

Cerulean Tower Tokyu Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1433 out of 1724 reviews
Rating 8 - Good. 188 out of 1724 reviews
Rating 6 - Okay. 59 out of 1724 reviews
Rating 4 - Poor. 28 out of 1724 reviews
Rating 2 - Terrible. 16 out of 1724 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christian, San Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best swimming pool ever, nice gym and very international clientele. Great buffet breakfast. The traditional Japanese breakfast option was a bit slow. I’d go back to this hotel definitely. Only problem is poor ventilation in the room windows don’t open to let fresh air in oh. Oh and there’s a lounge with free snacks!
Stayed 8 nights in Sep 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely the best hotel ever!
Stayed 1 night in Sep 2025

10/10 Excellent

Dennis

Stayed 1 night in Sep 2025

10/10 Excellent

Blayne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good accommodation
Stayed 4 nights in Sep 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful stay. Staff was attentive and met all our needs. The hotel has great amenities. Location is excellent for accessing train station and restaurants in the area.
Stayed 1 night in Sep 2025

10/10 Excellent

Antone

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Executive lounge offered great options throughout the day with a world class view of the city and if you are lucky Mt. Fuji. We loved our stay!
View from Executive Lounge.
Stayed 2 nights in Sep 2025

10/10 Excellent

Courtney

Stayed 3 nights in Sep 2025

10/10 Excellent

Matilde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cerulean Tower Tokyu Hotel isn’t just luxurious by material standards — it truly cares about guest experience. The suite upgrade, the service, the amenities, the lounge privileges, and the beautiful balance of Japanese aesthetics with contemporary comfort all contributed to a stay where you feel not just accommodated, but genuinely pampered. If I were recommending a hotel in Tokyo to someone looking for a 5-star experience, this one is high on the list. Thank you to all the staff for making this a stay we’ll remember.
Stayed 2 nights in Sep 2025

10/10 Excellent

Marilou

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff provided excellent service. They were all very helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greatest hotel experience we hav ever had. Wonderful staff! Highly recommend.
Stayed 3 nights in Sep 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located conveniently near Shibuya Station, with great views in upper rooms and fantastic breakfast options. My room was impeccable, with lots of easy to use tech and comfort amenities.
Stayed 4 nights in Sep 2025

10/10 Excellent

Harry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice. We stayed in July 2025 and will certain stay there again on my next trip to Tokyo
Stayed 3 nights in Jul 2025

10/10 Excellent

Juan Carlos, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, perfect location everything was to the highest standards
Stayed 3 nights in Sep 2025

10/10 Excellent

Logan Grant

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location! Made the trip go seamlessly!
Stayed 8 nights in Sep 2025

10/10 Excellent

Laura

Stayed 7 nights in Sep 2025

10/10 Excellent

Brianna

Stayed 3 nights in Sep 2025

10/10 Excellent

Blayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lounge upgrade is worth the fee. Less busy and the extras are worth it. The lounge staff are exceptional. The hotel I’ve used since the early 2000’s and they have never disappointed me. Even if you don’t upgrade you will not be disappointed.
Stayed 2 nights in Sep 2025

10/10 Excellent

Brent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Jorge A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great, however They insisted that they didn’t have info that one of the kids was 12 (despite that was part of the info requested when I booked) and unlike other hotels on this trip they didn’t make the room arrangements for this and an extra bed was not provided, so bed arrangements were not ideal
Stayed 3 nights in Aug 2025

10/10 Excellent

Roxanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly 5 stars on the amenities and service! We checked in on a rainy day, and the staff took our luggage right away, and wiped each of the suitcase dry. We got the Superior King room, and it was very spacious for 2 people. We got an idyllic view of the Tokyo tower. Amenities in the room are abundant, from the slippers, to the little teas and chocolates they lay out during turndown service. Staff is amazing, special shoutout to the staff at the Cerulean lounge for their hospitality! Location is great! Within walking distance to the Shibuya station for the N’ex and Yamanote lines, about an easy 10 min walk. There is a 7-11 attached to the hotel, and plenty of dining options around. Will highly recommend this hotel and will be our base next time we are back in Tokyo
Stayed 3 nights in Sep 2025

10/10 Excellent

Chih-lin

Stayed 3 nights in Sep 2025

10/10 Excellent

Rocio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay! The view from the top floor bar was excellent. Drinks and Sushi at hotel were great as well! Rooms were clean, spacious bathroom, and noise was minimal could not hear tv or voices in other rooms or hallway. Would absolutely stay again!
Stayed 6 nights in Sep 2025

10/10 Excellent

Stephen

Stayed 1 night in Sep 2025

10/10 Excellent

Erez

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, great service great view;
Stayed 4 nights in Sep 2025