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Cerulean Tower Tokyu Hotel

5.0 star property

Photo gallery for Cerulean Tower Tokyu Hotel

7 restaurants, breakfast, lunch, dinner served; French cuisine
Property video
Premium bedding, down duvets, minibar, in-room safe
Lobby
Lobby lounge

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
26-1 Sakuragaoka-cho, Shibuya-ku, Tokyo, Tokyo-to, 150-8512
  • Place, Cerulean Tower
    ‪1 min walk‬
  • Place, Shibuya Crossing
    ‪5 min walk‬
  • Place, Love Hotel Hill
    ‪5 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪32 min drive‬

Room options

Executive Superior King With Lounge Access Non Smoking

  • Sleeps 3

Junior Suite (FUJI) with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe King Non-Smoking

9.6 out of 10
Exceptional
(13 reviews)
  • City view
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

Corner King Non-Smoking

9.4 out of 10
Exceptional
(16 reviews)
  • City view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Twin Room, Non Smoking, Corner

9.4 out of 10
Exceptional
(23 reviews)
  • City view
  • 50 sq m
  • Sleeps 5
  • 2 Large Single Beds

Japanese Suite with Lounge Access, Non Smoking

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

Executive King with Lounge Access, Non Smoking

9.4 out of 10
Exceptional
(14 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Twin with Lounge Access, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 36 sq m
  • Sleeps 3
  • 2 Large Single Beds

Double Room, Non Smoking

8.8 out of 10
Excellent
(38 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

King Non-Smoking

9.4 out of 10
Exceptional
(31 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Superior Twin Non-Smoking

9.6 out of 10
Exceptional
(51 reviews)
  • City view
  • 36 sq m
  • Sleeps 5
  • 2 Large Single Beds

Superior King Non-Smoking

9.8 out of 10
Exceptional
(38 reviews)
  • City view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Executive Superior King with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(9 reviews)
  • City view
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Executive Double Room with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Executive Corner King with Lounge Access, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Corner Suite with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 86 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Executive Deluxe King with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

Executive Deluxe Twin with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 43 sq m
  • Sleeps 2
  • 2 Large Single Beds

Executive Corner Twin with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

Executive Suite with Lounge Access, Non Smoking

  • City view
  • 73 sq m
  • Sleeps 2
  • 1 King Bed

Executive Double Room With Lounge Access Non Smoking

  • Sleeps 2

Executive King With Lounge Access Non Smoking

  • Sleeps 2

Executive Deluxe King With Lounge Access Non Smoking

  • Sleeps 2

Corner King Room Standard Floor Non Smoking

  • Sleeps 3

Executive Superior Twin With Lounge Access Non Smoking

  • Sleeps 3

Executive Deluxe Twin With Lounge Access Non Smoking

  • Sleeps 2

Executive Corner Twin With Lounge Access Non Smoking

  • Sleeps 3

Junior Suite Fuji Executive Floor

  • Sleeps 2

Universal Room

  • Sleeps 2

Superior Twin Room Standard Floor Non Smoking

  • Sleeps 3

Deluxe King Room Standard Floor Non Smoking

  • Sleeps 2

Junior Suite Executive Floor

  • Sleeps 2

Executive Suite Executive Floor

  • Sleeps 2

Corner Suite Executive Floor

  • Sleeps 2

King Room Standard Floor Smoking

  • Sleeps 2

Double Room Standard Floor Non Smoking

  • Sleeps 2

Newly Renovated - Cerulean Superior Twin Room with Japanese Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(9 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds

Newly Renovated - Cerulean Deluxe Twin Room with Japanese Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

Newly Renovated - Cerulean Corner Twin Room with Japanese Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 49 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds

Newly Renovated - Cerulean Double Room with Japanese Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Newly Renovated - Cerulean King Room with Japanese Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(9 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Newly Renovated - Cerulean Superior King Room with Japanese Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Newly Renovated - Cerulean Deluxe King Room with Japanese Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Newly Renovated - Cerulean Corner King Room with Japanese Lounge Access, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Newly Renovated - Cerulean Grand Room with Japanese Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Newly Renovated - Cerulean Queen Room with Japanese Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Deluxe Corner Suite with Lounge Access, Non Smoking

  • City view
  • 125 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Junior Suite with Lounge Access, Non Smoking

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Newly Renovated - Comfort Queen Room - Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Newly Renovated - Comfort King Room- Non-Smoking

  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Newly Renovated - Comfort Superior King Room- Non-Smoking

  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Newly Renovated - Comfort Superior Twin Room - Non-Smoking

  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds

Newly Renovated - Comfort Deluxe King Room- Non-Smoking

  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Newly Renovated - Comfort Deluxe Twin Room - Non-Smoking

  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

Newly Renovated - Comfort Corner King Room - Non-Smoking

  • City view
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Newly Renovated - Comfort Corner Twin Room- Non-Smoking

  • City view
  • 49 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds

Double Room Standard Floor - Smoking

  • Sleeps 2

King Room Standard Floor Non Smoking

  • Sleeps 2

Superior King Room Standard Floor Smoking

  • Sleeps 3

Superior King Room Standard Floor Non Smoking

  • Sleeps 3

Superior Twin Room Standard Floor - Smoking

  • Sleeps 3

Deluxe King Room Standard Floor - Smoking

  • Sleeps 2

Deluxe Twin Room Standard Floor Non Smoking

  • Sleeps 2

Corner King Room Standard Floor - Smoking

  • Sleeps 3

Corner Twin Room Standard Floor - Smoking

  • Sleeps 3

Corner Twin Room Standard Floor Non Smoking

  • Sleeps 3

Japanese Suite "SAKURA" (Japanese-Western Room) Non Smoking

  • Sleeps 4

Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 43 sq m
  • Sleeps 4
  • 2 Large Single Beds

Cerulean Double Room Non Smoking

  • Sleeps 2

Cerulean King Room Non Smoking

  • Sleeps 2

Cerulean Superior King Room Non Smoking

  • Sleeps 3

Cerulean Deluxe King Room Non Smoking

  • Sleeps 2

Cerulean Corner King Room Non Smoking

  • Sleeps 3

Cerulean Superior Twin Room Non Smoking

  • Sleeps 3

Cerulean Deluxe Twin Room Non Smoking

  • Sleeps 2

Cerulean Corner Twin Room Non Smoking

  • Sleeps 3

Cerulean Grand Room Non Smoking

  • Sleeps 4

Cerulean Queen Room Non Smoking

  • Sleeps 2

Deluxe Corner Suite With Lounge Access Non Smoking

  • Sleeps 2

Comfort Queen Room Non-smoking

  • Sleeps 2

Comfort King Room Non-smoking

  • Sleeps 2

Comfort Superior King Room Non-smoking

  • Sleeps 2

Comfort Superior Twin Room Non-smoking

  • Sleeps 2

Comfort Deluxe King Room Non-smoking

  • Sleeps 2

Comfort Deluxe Twin Room Non-smoking

  • Sleeps 2

Comfort Corner King Room Non-smoking

  • Sleeps 2

Comfort Corner Twin Room Non Smoking

  • Sleeps 2

Executive Corner King With Lounge Access Non Smoking

  • Sleeps 3

Similar properties

About the area

Tokyo

In the heart of Tokyo, Cerulean Tower Tokyu Hotel is within a 5-minute drive of Shibuya Crossing and National Stadium. .This luxury hotel is 3 mi (4.9 km) from Tokyo Tower and 3.8 mi (6.1 km) from Tokyo Imperial Palace.

What's nearby

  • Cerulean Tower - 1 min walk - 0.0 km
  • Shibuya Crossing - 5 min walk - 0.4 km
  • Hachikō Memorial Statue - 5 min walk - 0.4 km
  • Love Hotel Hill - 5 min walk - 0.4 km
  • Shibuya Sky - 6 min walk - 0.5 km

Getting around

  • Shibuya Station - 4 min walk
  • Shinsen Station - 9 min walk
  • Haneda Airport (HND) - 45 min drive

Restaurants

  • ‪つじ田 - ‬4 min walk
  • ‪富士そば - ‬1 min walk
  • ‪SUBWAY - ‬2 min walk
  • ‪渋谷SAUNAS (サウナス) - ‬3 min walk
  • ‪ベルマーレ カフェ - ‬3 min walk

About this property

Cerulean Tower Tokyu Hotel

Cerulean Tower Tokyu Hotel offers 403 accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. Cable television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna and a hot tub. The spa is open select days.
Make yourself at home in one of the 403 guestrooms featuring refrigerators and minibars. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have designer toiletries and bidets.
Relax at the full-service spa, where you can enjoy body treatments and facials. If you're looking for recreational opportunities, you'll find an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy French cuisine at COUCAGNO, one of the hotel's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
COUCAGNO - This fine-dining restaurant specializes in French cuisine and serves lunch and dinner.
Japanese Cuisine SAKURAGA - This fine-dining restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Open daily.
Teppan-yaki SAKURA - This fine-dining restaurant serves lunch and dinner. Open daily.
Szechwan restaurant CHEN - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
BELLOVISTO - Onsite bar. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 4,000 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7 AM to 10:30 AM for a fee: JPY 4,200 to 4,200 for adults and JPY 2,100 to 4,200 for children
  • 7 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • BELLOVISTO
  • COUCAGNO
  • Japanese Cuisine SAKURAGA
  • szechwan restaurant CHEN
  • Teppan-yaki SAKURA

Things to do

  • Full-service spa
  • Gym
  • Indoor pool

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Full-service spa

  • Facials
  • Hot tub
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (78 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 40 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the Breakfast rate for children ages 0-5 who stay at no charge.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 4200 to 4200 for adults, and JPY 2100 to 4200 for children
  • Self parking fee: JPY 4000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The executive lounge is open 7-10:30 AM for breakfast, 10:30 AM-8 PM for tea time, 2-4 PM for afternoon tea, 5:30-7:30 PM for cocktails, and 7:30-8:30 PM for nightcap.
Guests under 18 years old are not allowed in the executive lounge.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cerulean Hotel
Cerulean Hotel Tokyu
Cerulean Tokyu Tower
Cerulean Tower Hotel
Cerulean Tower Tokyu
Cerulean Tower Tokyu Hotel
Cerulean Tower Tokyu Hotel Tokyo
Cerulean Tower Tokyu Tokyo
Hotel Cerulean
Tokyu Cerulean Tower Hotel
Cerulean Tower Tokyu Hotel Shibuya, Tokyo

Cerulean Tower Tokyu Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1460 out of 1751 reviews
Rating 8 - Good. 190 out of 1751 reviews
Rating 6 - Okay. 61 out of 1751 reviews
Rating 4 - Poor. 23 out of 1751 reviews
Rating 2 - Terrible. 17 out of 1751 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Lansha

Liked: Cleanliness, staff & service, amenities
Great hotel, great staff and the rooms were clean, nicely laid out. We had the buffet breakfast which had great assortment. Loved this hotel and the lounge offerings. The Cerulean certainly made our trip memorable !
Stayed 2 nights in Dec 2025

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 3 nights in Dec 2025

10/10 Excellent

Allen, Honolulu

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast really good, both western and traditional Japanese. Great location.
Stayed 2 nights in Dec 2025

10/10 Excellent

CHRISTOPHER, HUNTERSVILLE

Liked: Cleanliness, amenities, property conditions & facilities
Awesome place and great location!
Stayed 6 nights in Dec 2025

6/10 Okay

Maty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The neighbourhood is not family-friendly. The breakfast is well below standard.
Stayed 6 nights in Dec 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic hotel and stay. Bed was so comfortable, very quiet room with outstanding views, lovely pajamas and robes. The executive lounge was a nice respite with more great views. Staff was very kind. Nice selection of snacks and drinks for happy hour. The first floor lounge was nice also, with variety of packaged snacks (the BEST mochi!) and hot drinks, ice cream too. The Japanese breakfast was amazing- we went several times and tried all three main courses, salmon, miso and rolled egg. Really great experience to try new food item- each came with about 5 sides. The western breakfast had a great selection, though we laughed at the miniature serving size of yogurt and muiseli. Pancakes, eggs, potatoes, bread pastries, salad, rice, curry, fruit. Wonderfully convenient location close to train station, but quiet area. Lovely garden path behind hotel, and highly recommend the bakery (Green Thumb) and coffee shop (white Glass) behind hotel also. Very happy with our choice to stay here!
Stayed 4 nights in Dec 2025

10/10 Excellent

CHEK MENG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NA
Stayed 3 nights in Dec 2025

10/10 Excellent

David, Alhambra

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast
Stayed 4 nights in Dec 2025

8/10 Good

Dora, Agoura Hills

Liked: Cleanliness, amenities, property conditions & facilities
I like the location
Stayed 3 nights in Dec 2025

10/10 Excellent

Jodi

Liked: Cleanliness, amenities, property conditions & facilities
The rooms and amenities are excellent. the service is perfect and very helpful and accommodating especially the concierge who are both very helpful. Only the breakfast restaurant was problematic. I’ve been coming here for 20 years and it has always been great but now they have breakfast included tours and they are not properly staffed so don’t expect to receive ordered coffee or have silverware.
Stayed 2 nights in Dec 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. Walkable to transit, shopping and dining. Rooms are small but well maintained and comfortable beds.
Stayed 5 nights in Dec 2025

8/10 Good

Miguel

Stayed 5 nights in Dec 2025

10/10 Excellent

saleem

Stayed 6 nights in Dec 2025

6/10 Okay

Gavin

Stayed 6 nights in Dec 2025

10/10 Excellent

Daniel

Stayed 5 nights in Dec 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness
Stayed 4 nights in Dec 2025

10/10 Excellent

Kristen, Los Angeles

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was an amazing hotel stay, we spent 5 nights in Shibuya and the stores and restaurants were very accessible. The staff was super attentive to our every need and upgraded our room when there was a minor issue with our original room. Reserve a room with access to the Cerulean lounge off the lobby to get coffee, tea, ice cream and great unique japanese snacks.
Stayed 6 nights in Dec 2025

10/10 Excellent

Whitney

Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly staff
Stayed 1 night in Dec 2025

10/10 Excellent

Ajay

Stayed 5 nights in Dec 2025

10/10 Excellent

SE JONG

Stayed 3 nights in Dec 2025

8/10 Good

Ellen

Stayed 2 nights in Dec 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, in fantastic location, with fantastic staff. We couldn’t have been more pleased with our stay.
Stayed 5 nights in Dec 2025

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel.
Stayed 4 nights in Dec 2025

10/10 Excellent

Bill

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was perfect. Staff was very kind and helpful.
Stayed 2 nights in Dec 2025

10/10 Excellent

Murad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxurious with a 5 minute walk to the station and shibuya crossing
Stayed 7 nights in Nov 2025