Quintessa Hotel Tokyo Ginza

3.5 star property

Photo gallery for Quintessa Hotel Tokyo Ginza

Exterior
Reception
Hallway
Reception
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Laundry
  • Breakfast available
  • Free WiFi
  • 24/7 front desk

Explore the area

View map
4-11, Ginza, Chuo, Tokyo, Tokyo, 104-0061
  • Place, Tokyo International Forum
    ‪9 min walk‬
  • Place, Tokyo Imperial Palace
    ‪4 min drive‬
  • Place, Tokyo Tower
    ‪5 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪27 min drive‬

Room options

Standard Double Room

9.0 out of 10
Wonderful
(24 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

Moderate Double Room

9.0 out of 10
Wonderful
(9 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Hollywood Twin Room

8.4 out of 10
Very good
(8 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Twin Room

9.4 out of 10
Exceptional
(18 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the area

Tokyo

Quintessa Hotel Tokyo Ginza is centrally located in Tokyo, a 1-minute walk from Kabuki-za Theatre and 12 minutes by foot from Tokyo International Forum. .This hotel is 1.1 mi (1.8 km) from Tokyo Imperial Palace and 1.9 mi (3.1 km) from Tokyo Tower.

What's nearby

  • Kabuki-za Theatre - 1 min walk - 0.0 km
  • Tokyo International Forum - 9 min walk - 0.8 km
  • Tokyo Imperial Palace - 4 min drive - 2.1 km
  • Tokyo Tower - 5 min drive - 3.0 km
  • Nippon Budokan - 7 min drive - 4.7 km

Getting around

  • Higashi-ginza Station - 3 min walk
  • Yurakucho Station - 9 min walk
  • Haneda Airport (HND) - 29 min drive

Restaurants

  • ‪やまちゃん - ‬1 min walk
  • ‪カリーナ イルキャンティ - ‬1 min walk
  • ‪ドトールコーヒーショップ - ‬1 min walk
  • ‪パリのワイン食堂 - ‬1 min walk
  • ‪AMERICAN - ‬1 min walk

About this property

Quintessa Hotel Tokyo Ginza

Hotel with a restaurant, steps from Kabuki-za Theatre
Quintessa Hotel Tokyo Ginza offers 134 accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, toilets with an electronic bidet, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

Make yourself at home in one of the 134 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as desks and in-room massages.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
At Quintessa Hotel Tokyo Ginza, enjoy a satisfying meal at the restaurant. English breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities.
English breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Quintessa Hotel Tokyo Ginza has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily English breakfast available 7:00 AM to 10:00 AM for a fee: JPY 710 per person
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately JPY 710 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Quintessa Tokyo Ginza Tokyo
Quintessa Hotel Tokyo Ginza Hotel
Quintessa Hotel Tokyo Ginza Tokyo
Quintessa Hotel Tokyo Ginza Hotel Tokyo

Quintessa Hotel Tokyo Ginza Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 488 out of 879 reviews
Rating 8 - Good. 271 out of 879 reviews
Rating 6 - Okay. 87 out of 879 reviews
Rating 4 - Poor. 24 out of 879 reviews
Rating 2 - Terrible. 9 out of 879 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

lianne

Travelled with family
Liked: Amenities
Disliked: Cleanliness
Don’t stay here unless you want to pay a lot for dirty bedsheets and yellow toilets. The area is nice, it’s in the heart of Ginza almost, and the nearest station is only a 2 minute-walk, but I found hair on my bed. I requested a room change, which they granted, but the new room had hair too, and the toilet seat was yellow. Not to mention, the wall was cracking too. The staff are relatively nice, but not very helpful.
Stayed 3 nights in Aug 2025

10/10 Excellent

Yang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!
Stayed 3 nights in Aug 2025

8/10 Good

Sandra, Mississauga

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Jul 2025

10/10 Excellent

Alyssa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, great service!

Great staff, especially the reception workers who were absolutely wonderful and helpful.
Stayed 5 nights in Jul 2025

10/10 Excellent

April Gaye

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really nice and accommodating. Rooms were clean. Area was safe!
Stayed 3 nights in Jul 2025

10/10 Excellent

Alwin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
great location
Stayed 2 nights in Jul 2025

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've enjoyed it stay, staff very helpful! I recommend this place to family and friends for future stay!!
Stayed 9 nights in Jul 2025

10/10 Excellent

Andrew

Stayed 3 nights in Apr 2025

8/10 Good

Ayra

Stayed 3 nights in Jul 2025

10/10 Excellent

Seiichiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Wan Jung

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Kind staffs and nice location overcoming old, small, and not perfect room conditions. Anyway recommended for usual time ravelers.
Stayed 1 night in Jul 2025

4/10 Poor

Mitchell

Stayed 2 nights in Jun 2025

10/10 Excellent

Kin Man

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location close by to subway exit A8 and A7 for Asakusa line Higashi-Ginza station. Which has alternate train take you direct to Haneda airport. Very convenient location as the metro line take you to area where lot of tourist attractions located. Hotel room are clean and decent size for Tokyo. Hotel has a many facilities including self serve laundry. We didn’t just cause need to take the train to airport next day. Only thing to watch out is there are some construction going and exit A7 and A8 only open from 7am to 10 pm. Also the only elevator for the station is on exit A1 which is a good 15 min walk on the surface to the hotel.
Stayed 1 night in Jul 2025

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kobe was super nice and very helpful! Very wonderful stay. They accommodated me with a high floor
Stayed 3 nights in Jul 2025

6/10 Okay

Hui San

Travelled with partner
Liked: Amenities, property conditions & facilities
I was mistaken to have high expectations of this place give the glowing recent reviews. Breakdown Pros - they give you extra supplies like slippers, pyjama, face wash, toothbrush, toothpaste, hairbrush etc (variety is more than your usual hotels) - close to public transport station - close to Lawson - fairly quiet - free water and cold tea which was especially helpful during the humid summer. Cons - Reception is located on level 2 (as opposed to ground floor). Not sure if it’s a common thing in Japan. We only stayed at this hotel so can’t compare. - Staff weren’t as hospitable as you’d expect from a Japanese hotel. Even at hotels in Western countries they would greet you when you head to the desk. - our bathroom didn’t smell the best but it didn’t smell to the point where I’d be bothered to change rooms.
Stayed 2 nights in Jul 2025

6/10 Okay

Leonardo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I really like the hotel but the bed ended up hurting my back for the 4 nights there It was only until I loved to another hotel that my back got better
Stayed 5 nights in Jun 2025

8/10 Good

Arron

Stayed 6 nights in Jun 2025

10/10 Excellent

Hoan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location but room are small which is expected for Tokyo. They could have elevated the bed and have storage under the bed otherwise there’s no real storage area.
Stayed 3 nights in Jul 2025

10/10 Excellent

Leilanie

Stayed 11 nights in Jun 2025

10/10 Excellent

Jumara

Stayed 4 nights in Jun 2025

8/10 Good

Hyuk

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2025

10/10 Excellent

Kyoko

Stayed 6 nights in Jun 2025

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is so clean and the staff are very welcoming. The area surrounding the hotel is beautiful and well kept. A bunch of delicious restaurants easy to get to all around. Fish market is a 15 minute walk. Highly recommend!
Stayed 5 nights in Jun 2025

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very nice and helpful. Rooms are as excepted for Japan hotel rooms, comfortable but small. Bathroom has a slight musty smell. Close to train stations and walkable to shopping and dining. The Ginza line to Shibuya was wonderful.
Stayed 4 nights in Jun 2025

6/10 Okay

Zeb Anthony, San Mateo

Travelled with partner
Need breakfast service
Stayed 4 nights in Jun 2025