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Mercure Manchester Piccadilly Hotel

4.0 star property

Photo gallery for Mercure Manchester Piccadilly Hotel

Exterior
1 bedroom, in-room safe, desk, iron/ironing board
Exterior
Exterior
Breakfast, lunch, dinner served; British cuisine, garden views

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Gym
  • Room service
  • Housekeeping

Explore the area

View map
Portland Street, Manchester, England, M1 4PH
  • Manchester Arndale
    ‪8 min walk‬
  • Manchester Palace Theatre
    ‪9 min walk‬
  • AO Arena
    ‪12 min walk‬
  • Manchester (MAN)
    ‪18 min drive‬

Room options

View all photos for Family Room

1 bedroom, in-room safe, desk, iron/ironing board

Family Room

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Privilege, Double Room, 1 Double Bed

1 bedroom, in-room safe, desk, iron/ironing board

Privilege, Double Room, 1 Double Bed

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed

  • 30 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds

1 bedroom, in-room safe, desk, iron/ironing board

Classic Room, 2 Single Beds

7.8 out of 10
Good
(16 reviews)
  • 10 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Double Room (High Floor)

1 bedroom, in-room safe, desk, iron/ironing board

Classic Double Room (High Floor)

7.2 out of 10
Good
(7 reviews)
  • 10 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

1 bedroom, in-room safe, desk, iron/ironing board

Superior Double Room

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

1 bedroom, in-room safe, desk, iron/ironing board

Classic Double Room, 1 Double Bed

7.6 out of 10
Good
(62 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Manchester

With a stay at Mercure Manchester Piccadilly Hotel, you'll be centrally located in Manchester, within a 10-minute walk of Manchester Palace Theatre and Manchester Arndale. .This hotel is 0.6 mi (0.9 km) from Bridgewater Hall and 0.6 mi (1 km) from Albert Square.

What's nearby

  • Manchester Arndale - 8 min walk - 0.7 km
  • Manchester Palace Theatre - 9 min walk - 0.8 km
  • University of Manchester - 12 min walk - 1.1 km
  • AO Arena - 12 min walk - 1.1 km
  • Manchester Opera House - 13 min walk - 1.2 km

Getting around

  • Picadilly Gardens Station - 1 min walk
  • Manchester Piccadilly Station - 7 min walk
  • Manchester Airport (MAN) - 24 min drive

Restaurants

  • ‪Blank Street Coffee - ‬1 min walk
  • ‪Wetherspoons - ‬2 min walk
  • ‪Greggs - ‬1 min walk
  • ‪Foundation Coffee House - ‬1 min walk
  • ‪Costa Coffee - ‬2 min walk

About this property

Mercure Manchester Piccadilly Hotel

Hotel with a restaurant, a quick walk to Manchester Palace Theatre
Mercure Manchester Piccadilly Hotel offers 280 accommodations with safes and hair dryers. LCD televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 280 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreational amenities such as a health club and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Enjoy British cuisine at Level 3, a restaurant where you can take in the garden view, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Manchester? This hotel has 8816 square feet (819 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Level 3 - Overlooking the garden, this restaurant specializes in British cuisine and serves breakfast, brunch, lunch, and dinner.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (GBP 20 per night)
  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Level 3

Things to do

  • Bicycle rentals
  • Health club

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 8,816 square feet of conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 14 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1966
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property will be renovating from September 6 2025 to February 26 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: GBP 1.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately GBP 17.95 per person
  • Self parking fee: GBP 20 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Children under 18 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Manchester Mercure Hotel
Manchester Mercure Piccadilly Hotel
Manchester Piccadilly Hotel Mercure
Mercure Manchester
Mercure Manchester Piccadilly
Mercure Manchester Piccadilly Hotel
Mercure Piccadilly
Mercure Piccadilly Hotel
Mercure Piccadilly Hotel Manchester
Piccadilly Mercure Hotel
Mercure Manchester Piccadilly
Mercure Manchester Piccadilly Hotel Hotel
Mercure Manchester Piccadilly Hotel Manchester
Mercure Manchester Piccadilly Hotel Hotel Manchester

Mercure Manchester Piccadilly Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 323 out of 1001 reviews
Rating 8 - Good. 249 out of 1001 reviews
Rating 6 - Okay. 193 out of 1001 reviews
Rating 4 - Poor. 133 out of 1001 reviews
Rating 2 - Terrible. 103 out of 1001 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room was clean. The parking was perfect, particularly for someone with mobility issues. Staff very helpful and friendly. I would definitely stay here again, the location was ideal.
Stayed 1 night in May 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jack

Stayed 1 night in May 2025

6/10 Okay

Ann

Travelled with group
Bathroom was a bit tired
Stayed 3 nights in May 2025

8/10 Good

Nicky

Stayed 1 night in May 2025

10/10 Excellent

gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal central Manchester location
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Stayed 2 nights in May 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrific will not stay again
Stayed 1 night in May 2025

4/10 Poor

Carmen

Disliked: Property conditions & facilities
I was not told I had to pay for the parking in advance so I was told the following day I may get a fine! Even though I parked in the allocated hotel pays. Room was very disappointed. Not the same standard than other Meridien. Not even a complementary bottle on water on arrival. Very disappointed for a high cost
Stayed 1 night in May 2025

6/10 Okay

Lesley

Travelled with family
Disliked: Property conditions & facilities
Nice enough hotel but nowhere near a 4 star, rooms could do with a revamp and very small
Stayed 1 night in May 2025

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Kim

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room was clean but had a bit of a strange smell. Bathroom had what looked like a blood stain on the floor. Plug points in not very useful places.
Stayed 1 night in May 2025

8/10 Good

Anita

Liked: Cleanliness, property conditions & facilities, room comfort
Questioned if we had paid for our room in front of other guests and gave the price we paid, we had already paid. The car parking payment is horrendous. No shower gel in the shower.
Stayed 1 night in May 2025

2/10 Terrible

Sally

Stayed 1 night in May 2025

8/10 Good

Clive

Business traveller
Liked: Property conditions & facilities

Good location. Reasonable hotel

Good location. Reasonable hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Jo

Liked: Staff & service, property conditions & facilities, room comfort
Fabulous stay bit of a shaky start with our room ,however was soon sorted ,fantastic customer service
Stayed 2 nights in May 2025

4/10 Poor

Adnan, Encinitas

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel wasn’t that clean and as it look on the picture
Stayed 1 night in May 2025

2/10 Terrible

Ramprasad

Disliked: Cleanliness, staff & service, property conditions & facilities
There is a lack of leadership. My room initially (10th floor ) did not have a working air conditioner and poor internet. I had to move my room to one in the 8th floor, which did not have any internet. I have made several attempts to let them know they did not rectify for 2/3 nights. However in the last night as it was still not rectified, they said they can change my room ( when i am about to vacate the next day). When you are on a business trip to Manchester and the hotel did not promise what is meant to be provided. I think the paid money should be returned for the lack of service provision that tis promised.
Stayed 2 nights in Apr 2025

6/10 Okay

Matt

Liked: Staff & service
Stayed 2 nights in Apr 2025

2/10 Terrible

Karen

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The breakfast was marvellous, the food was lovely and hot, with lots of choice. Staff especially FAHIRA who went above and beyond, fetching extra ice and was so friendly. Wish the bedroom experience had been as good but the put me up bed was very uncomfortable and we had several bugs which has bitten my partner, we even took a picture of them. Put a complaint in and was told the manager is in a meeting and will ring us back..... suprise suprise no phone call, shame very dissatisfied.
Stayed 1 night in Apr 2025

10/10 Excellent

Constantine

Stayed 1 night in Apr 2025

4/10 Poor

Suzanne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Paid for late check out and had a do not disturb sign up. Housekeeping manager came into the room without knocking within 30 mins of original check out time challenging us and making us feel uncomfortable, shouting from behind the door. We checked out straight away and were refused a refund of the late check out fees by reception staff. When we complained they said their manager would contact us but nothing! Ruined what was otherwise a great stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Alastair

Stayed 1 night in Mar 2025