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Park Plaza London Waterloo

4.0 star property

Photo gallery for Park Plaza London Waterloo

Premium bedding, minibar, in-room safe, desk
Lobby
Exterior
Suite, 1 King Bed (1 Bedroom)
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Pool
  • Bar

Explore the area

Map
6 Hercules Road, London, England, SE1 7DP
  • London Eye
    ‪9 min walk‬
  • Big Ben
    ‪12 min walk‬
  • Westminster Abbey
    ‪13 min walk‬
  • London (LCY-London City)
    ‪22 min drive‬

Room options

View all photos for Executive Room, 1 King Bed (Studio)

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed (Studio)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Studio, 2 Single Beds

  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, 1 King Bed (1 Bedroom)

Suite, 1 King Bed (1 Bedroom)

Suite, 1 King Bed (1 Bedroom)

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Studio, 1 King Bed

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 2 Single Beds (Studio)

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Single Beds (Studio)

  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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Park Plaza London Westminster Bridge

  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
4.4 out of 5, Excellent, (4533)
The price is AU$753
for 1 room
includes taxes & fees
28 June - 29 June
Park Plaza London Westminster Bridge

About the area

London

With a stay at Park Plaza London Waterloo, you'll be centrally located in London, within a 10-minute walk of The Vaults and Florence Nightingale Museum. .This eco-certified hotel is 0.3 mi (0.5 km) from Imperial War Museum and 0.4 mi (0.6 km) from Old Vic.

What's nearby

  • Imperial War Museum - 5 min walk - 0.4 km
  • London Eye - 9 min walk - 0.8 km
  • Big Ben - 12 min walk - 1.1 km
  • Westminster Abbey - 13 min walk - 1.2 km
  • Houses of Parliament - 13 min walk - 1.2 km

Getting around

  • Lambeth North Underground Station - 2 min walk
  • London Waterloo East Station - 10 min walk
  • London City Airport (LCY) - 39 min drive

Restaurants

  • ‪Pret a Manger - ‬2 min walk
  • ‪Crown & Cushion - ‬3 min walk
  • ‪Florentine Restaurant & Bar - ‬1 min walk
  • ‪Espressamente Illy - ‬1 min walk
  • ‪Sino Thai Restaurant - ‬5 min walk

About this property

Park Plaza London Waterloo

Eco-certified hotel with a fitness center and a sauna
Park Plaza London Waterloo offers 494 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 48-inch LED televisions come with pay movies. Bathrooms include showers with rainfall showerheads, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Make yourself at home in one of the 494 guestrooms featuring minibars and LED televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreational opportunities offered, including an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Park Plaza London Waterloo has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 20 per day)
  • Parking on site (GBP 50 per night)

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 25 for adults and GBP 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 48-inch LED TV
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 25.00 for adults and GBP 25.00 for children
  • Self parking fee: GBP 50.00 per night
  • Nearby parking fee: GBP 20 per day (1640 ft away)
  • Pet fee: GBP 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Park Plaza London Waterloo Hotel
Park Plaza Waterloo Hotel
Park Plaza Waterloo
Park Plaza London Waterloo Hotel
Park Plaza London Waterloo London
Park Plaza London Waterloo Hotel London

Park Plaza London Waterloo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1124 out of 2005 reviews
Rating 8 - Good. 582 out of 2005 reviews
Rating 6 - Okay. 162 out of 2005 reviews
Rating 4 - Poor. 78 out of 2005 reviews
Rating 2 - Terrible. 59 out of 2005 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

KING WING SIMON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Joshua

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and our kids even had a special activity craft given just for them. The area was very convenient for walking to the big sights and had great food options nearby
Stayed 6 nights in Mar 2025

10/10 Excellent

Krishnil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesomeness

Awesome location, everything good. Nice breakfast buffet
Stayed 4 nights in Feb 2025

8/10 Good

Nicola

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
(1) excellent service at check-in! I was allowed to check-in earlier. (2) something not working about the bathroom door, but the technicians fixed them, very professional!
Stayed 2 nights in Dec 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities

Park Plaza cheap and great

We only stayed here because Avanti West Coast had cancelled our train back to Liverpool... I stayed here before, but this time was still exceptional. They don't cut corners or forget about you, Security was 24h on the door, at least 4 check in staff working at once at 11pm. The room was modern, and comfy with a sofa. However the bed was hard but still had a good sleep
Stayed 1 night in Jan 2025

10/10 Excellent

Kieran

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely hotel! The staff were so nice and definitely in the restaurant so lovely the rooms where so clean and tidy will definitely be staying again loved it so much
Stayed 1 night in Feb 2025

10/10 Excellent

Nicola

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort

Lovely service by Joe

Joe (night manager) who booked us in was amazing, he was so lovely and made sure I had everything I needed. Very good breakfast, good selection of items. Bed was so comfortable and I did not hear anything during my stay!
Stayed 1 night in Mar 2025

10/10 Excellent

Aimee

Stayed 2 nights in Mar 2025

10/10 Excellent

BURCIN, ANKARA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay, comfortable. Very nice staff, appreciate the upgraded me and allow me to late check out. Great location, heart of waterloo. Very close to bakerloo tube line.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sarah

Stayed 2 nights in Mar 2025

8/10 Good

Bernice

Business traveller
Liked: Staff & service
Pool water murky & surrounding/changing room not clean enough
Stayed 1 night in Feb 2025

6/10 Okay

Genevieve

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Unfortunately I am a bit disappointed with this stay. We stayed for one night for my birthday. Room: A birthday cake was left on the table which was a nice touch. However, very noticeably, the bed headboard was peeling badly and one big flap was half off. The side tables were so dusty The bathroom door was mouldy/water damaged. The king bed was comfortable. The sofa was laid out into a sofa bed and made up- not what we wanted, but it was a minor inconvenience for one nights stay. The room was right next to the trainline, which again is a minor inconvenience for one nights stay, but you could hear the trains, even when the blackout blinds were down, so not good for light sleepers. I did request to change rooms by phoning down to reception but was informed that I’d have to come downstairs to make that request. As I was short on time, I didn’t bother. Food: We came back to the hotel late (around 11pm) and was a bit hungry, so decided to order from the night menu- however when we scanned the app, the web page was blank, so I rang catering to be told that there is no room service available currently which again was disappointing as was not informed of this at check-in. We ended up ordering food via uber eats. Spa: I was informed at check-in that you can book your swimming slot by scanning a QR code. The silicone at the sides of the swimming pool were peeled off and flapping in the pool. Area around the pool did not look so clean. Wouldn’t stay at this Park Plaza again.
Stayed 1 night in Mar 2025

10/10 Excellent

Sheela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Anne

Stayed 1 night in Feb 2025

10/10 Excellent

Brad, Newport

Liked: Cleanliness, staff & service, property conditions & facilities
Modern and relaxing vibe.
Stayed 1 night in Mar 2025

10/10 Excellent

STEVEN

Stayed 1 night in Feb 2025

10/10 Excellent

ANDREW

Stayed 1 night in Feb 2025

10/10 Excellent

Nicholas

Liked: Property conditions & facilities

Great location.

Friendly staff, clean rooms and other public areas. We used the swimming pool and sauna with no issues. My only negative would be the lack of sinage for the stairs from the upper floors (rooms). Lifts seem to take forever and locating the stairs wasnt as easy as it should be.
Stayed 1 night in Mar 2025

2/10 Terrible

Joyce

Stayed 1 night in Mar 2025

6/10 Okay

Zeyna

Stayed 1 night in Jan 2025

8/10 Good

Sarah

Travelled with group
Liked: Amenities, property conditions & facilities
Location was great, train and tube stations were easily accessible. Area was nice and quiet with a couple pubs across the street. Staff was nice and friendly. I will say that if you purchase the breakfast package, it does get very crowded so I would get down to breakfast early. Overall, would definitely stay here again!
Stayed 5 nights in Feb 2025

10/10 Excellent

arman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay great location, clean, friendly staff
Stayed 1 night in Feb 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had good time there
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness

Average

The stay was ok, bordering on average. First time that I tried the keyless check in, using my phone as the key. This was too impersonal for my liking. A big part of hospitality is interaction with guests. Hotel was also noisy, with a lot of sound coming from the corridors. Location was good. Breakfast was average. Lighting in room was difficult to get right because of digital touch pad control. Nothing wrong with old fashion switches!
Stayed 2 nights in Feb 2025