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Park Plaza London Waterloo

4.0 star property

Photo gallery for Park Plaza London Waterloo

Indoor pool
Exterior
Restaurant
Bar (on property)
Fitness facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
6 Hercules Road, London, England, SE1 7DP
  • Place, Imperial War Museum
    ‪5 min walk‬
  • Place, London Eye
    ‪9 min walk‬
  • Place, Big Ben
    ‪12 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪80 min drive‬

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The price is AU$260
includes taxes & fees
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About the area

London

With a stay at Park Plaza London Waterloo, you'll be centrally located in London, within a 10-minute walk of The Vaults and Florence Nightingale Museum. .This hotel is 0.3 mi (0.5 km) from Imperial War Museum and 0.4 mi (0.6 km) from Old Vic.

What's nearby

  • Imperial War Museum - 5 min walk - 0.4 km
  • Florence Nightingale Museum - 5 min walk - 0.4 km
  • London Eye - 9 min walk - 0.8 km
  • Big Ben - 12 min walk - 1.1 km
  • Westminster Abbey - 15 min walk - 1.3 km

Getting around

  • Lambeth North Underground Station - 2 min walk
  • London Waterloo East Station - 10 min walk
  • London City Airport (LCY) - 39 min drive

Restaurants

  • ‪Florentine Trattoria - ‬1 min walk
  • ‪Sista Barista @ the smokehouse - ‬4 min walk
  • ‪The Walrus Bar and Hostel - ‬4 min walk
  • ‪The Crown & Cushion - ‬3 min walk
  • ‪Chicken Palace - ‬2 min walk

About this property

Park Plaza London Waterloo

Park Plaza London Waterloo offers 494 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 48-inch LED televisions come with pay movies. Bathrooms include showers with rainfall showerheads, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Make yourself at home in one of the 494 guestrooms featuring minibars and LED televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreational opportunities offered, including an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at Florentine Trattoria, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Florentine Trattoria - Onsite restaurant.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 20 per day)
  • Parking on site (GBP 50 per night)
  • Limited on-site self parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 25 for adults and GBP 25 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Florentine Trattoria

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (102 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (112 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 48-inch LED TV
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 25.00 for adults and GBP 25.00 for children
  • Self parking fee: GBP 50.00 per night
  • Nearby parking fee: GBP 20 per day (1640 ft away)
  • Pet fee: GBP 25 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

Pool access available from 7:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Park Plaza London Waterloo Hotel
Park Plaza Waterloo Hotel
Park Plaza Waterloo
Park Plaza London Waterloo Hotel
Park Plaza London Waterloo London
Park Plaza London Waterloo Hotel London

Park Plaza London Waterloo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1300 out of 2237 reviews
Rating 8 - Good. 608 out of 2237 reviews
Rating 6 - Okay. 188 out of 2237 reviews
Rating 4 - Poor. 81 out of 2237 reviews
Rating 2 - Terrible. 60 out of 2237 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Shane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Busy breakfast service but queue services quickly. Rooms clean & modern, beds comfortable.
Stayed 2 nights in Dec 2025

10/10 Excellent

G

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel, great facilities for all of the family. Breakfast brilliant great choice and great service. Full English available plus pastries, fruit, cereals and delicious fruit juices. Pool not the warmest but great for a swim and wind down plus steam room alc sauna. Make sure you book a slot using the QR on your TV in the room. Can't recommend enough!
Stayed 3 nights in Dec 2025

6/10 Okay

vipin

Liked: Cleanliness
Stayed 2 nights in Dec 2025

8/10 Good

Mayura

Liked: Cleanliness, staff & service, property conditions & facilities
Great amenities for a family traveler with 2 little kids, only downside is there's not enough space to open our luggages comfortably in the room! Staff were friendly and accomodating.
Stayed 3 nights in Dec 2025

8/10 Good

Adam

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Shower was cold in our room, but we went to the spa anyway for free so still had a hot shower. Cot and sofa bed weren’t set up for our children on arrival. Nice pool
Stayed 1 night in Dec 2025

2/10 Terrible

Mithun

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Worst experience ever. Absolutely no sensitivity to our basic needs and requests. We were denied of basic room services like housekeeping and no duvet was even provided first night. This is the last time I am staying here.
Stayed 2 nights in Dec 2025

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room, good location, staff were professional & decent spa facilities.
Stayed 2 nights in Dec 2025

10/10 Excellent

nivia

Liked: Cleanliness, staff & service, property conditions & facilities
The service and hotel facilities are very good but I did not like the neighborhood
Stayed 3 nights in Dec 2025

10/10 Excellent

Alexandra

Stayed 1 night in Dec 2025

4/10 Poor

Mohammed Hassan

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Ordered a coffee, didn’t arrive. Cleanliness of room very poor.
Stayed 1 night in Dec 2025

10/10 Excellent

Naomi

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Love this hotel it is so clean slick comfortable welcoming and now dog friendly too!! Woohoo
Stayed 1 night in Dec 2025

8/10 Good

John-paul

Travelled with family
Liked: Staff & service, amenities
Good stay. Decent enough hotel.
Stayed 2 nights in Dec 2025

8/10 Good

james andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

8/10 Good

Jamie

Stayed 2 nights in Dec 2025

10/10 Excellent

Chiamaka

Stayed 2 nights in Dec 2025

10/10 Excellent

Gareth

Stayed 1 night in Dec 2025

10/10 Excellent

Paul

Business traveller
I only used my room, no meals taken. A good room with perfect bathroom.
Stayed 1 night in Dec 2025

10/10 Excellent

Nicola

Stayed 1 night in Dec 2025

10/10 Excellent

Colin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel facilities/cleanlng/staff are all 5 stars.the breakfast both days at approx 8.30.was cold.tge sausages where tough and poor quality.and cold.the fried eggs.not many in the dish and badly cooked.looked like they had been over cooked and again cold.very good selection of items to choose from.my wife had poached eggs cooked for her,which where good.a really nice guy in the evening made my 3 year old granddaughter a milky hot chocolate.as none in the room.could do with at least 4 English tea bags in the room.instead of just two.all in all it was a very good experience.and would go back again.all staff are very polite and friendly.
Stayed 2 nights in Dec 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great room, location and service.
Stayed 2 nights in Dec 2025

10/10 Excellent

Mar

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
The staff was incredibly helpful and kind. The rooms were very clean, the beds were super comfortable, and the location is excellent. I had a great stay!
Stayed 2 nights in Dec 2025

2/10 Terrible

Jon

Stayed 1 night in Dec 2025

6/10 Okay

Ian, Calne

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2025

10/10 Excellent

Abdulaziz

Business traveller
Liked: Cleanliness, staff & service, amenities
great stay, clean hotel and outstanding service
Stayed 9 nights in Nov 2025

10/10 Excellent

Juliana

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is modem , check in staff make you feel welcome . Rooms are very good , easy to use controls. Bed , pillows and bedding make for the best nights sleep
Stayed 1 night in Dec 2025