Park Plaza London Waterloo

4.0 star property

Photo gallery for Park Plaza London Waterloo

Premium bedding, minibar, in-room safe, desk
Bar (on property)
Lobby
Exterior
Suite, 1 King Bed (1 Bedroom)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Pool
  • Bar

Explore the area

Map
6 Hercules Road, London, England, SE1 7DP
  • London Eye
    ‪9 min walk‬
  • Big Ben
    ‪12 min walk‬
  • Westminster Abbey
    ‪13 min walk‬
  • London (LCY-London City)
    ‪22 min drive‬

Room options

Executive Room, 1 King Bed (Studio)

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 4
  • 1 King Bed

Studio, 2 Single Beds

8.6 out of 10
Excellent
(24 reviews)
  • City view
  • Sleeps 4
  • 2 Twin Beds

Suite, 1 King Bed (1 Bedroom)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

Superior Room, 2 Single Beds

8.6 out of 10
Excellent
(47 reviews)
  • Sleeps 2
  • 2 Twin Beds

Studio, 1 King Bed

8.8 out of 10
Excellent
(85 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Executive Room, 2 Single Beds (Studio)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Twin Beds

Superior Room, 1 Double Bed

8.8 out of 10
Excellent
(54 reviews)
  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 King Bed

8.4 out of 10
Very good
(68 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

London

With a stay at Park Plaza London Waterloo, you'll be centrally located in London, within a 10-minute walk of The Vaults and Florence Nightingale Museum. .This eco-certified hotel is 0.3 mi (0.5 km) from Imperial War Museum and 0.4 mi (0.6 km) from Old Vic.

What's nearby

  • Imperial War Museum - 5 min walk - 0.4 km
  • London Eye - 9 min walk - 0.8 km
  • Big Ben - 12 min walk - 1.1 km
  • Westminster Abbey - 13 min walk - 1.2 km
  • Houses of Parliament - 13 min walk - 1.2 km

Getting around

  • Lambeth North Underground Station - 2 min walk
  • London Waterloo East Station - 10 min walk
  • London City Airport (LCY) - 39 min drive

Restaurants

  • ‪Pret a Manger - ‬2 min walk
  • ‪Crown & Cushion - ‬3 min walk
  • ‪Florentine Restaurant & Bar - ‬1 min walk
  • ‪Espressamente Illy - ‬1 min walk
  • ‪Sino Thai Restaurant - ‬5 min walk

About this property

Park Plaza London Waterloo

Eco-certified hotel with a fitness center and a sauna
Park Plaza London Waterloo offers 494 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 48-inch LED televisions come with pay movies. Bathrooms include showers with rainfall showerheads, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Make yourself at home in one of the 494 guestrooms featuring minibars and LED televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreational opportunities offered, including an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Park Plaza London Waterloo has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 20 per day)
  • Parking on site (GBP 50 per night)

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 25 for adults and GBP 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 48-inch LED TV
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 25.00 for adults and GBP 25.00 for children
  • Self parking fee: GBP 50.00 per night
  • Nearby parking fee: GBP 20 per day (1640 ft away)
  • Pet fee: GBP 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Park Plaza London Waterloo Hotel
Park Plaza Waterloo Hotel
Park Plaza Waterloo
Park Plaza London Waterloo Hotel
Park Plaza London Waterloo London
Park Plaza London Waterloo Hotel London

Park Plaza London Waterloo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1144 out of 2030 reviews
Rating 8 - Good. 593 out of 2030 reviews
Rating 6 - Okay. 157 out of 2030 reviews
Rating 4 - Poor. 77 out of 2030 reviews
Rating 2 - Terrible. 59 out of 2030 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joel

Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

John

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed at a few Novotel, but none quite like this. Firstly, on our 2nd night, we had ants all over our bathroom. Bed, myself and partner found very uncomfortable. Not very central, albeit not a far walk. Location is a bit shady
Stayed 2 nights in Jan 2025

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always have a good stay at the Plaza. Enjoyed the room service.
Stayed 1 night in Mar 2025

8/10 Good

Chrysanthos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 3 nights in Mar 2025

2/10 Terrible

Simrat

Stayed 2 nights in Mar 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location. Hotel immaculate mood lighting throughout which was very calming. Beautiful pool and thermal spa
Stayed 3 nights in Mar 2025

8/10 Good

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Mark

Liked: Property conditions & facilities, room comfort
Hotel is modern and comfortable. There was a lot of noise from the plumbing during the night though and the gym was dirty with a lot of insects visible.
Stayed 1 night in Mar 2025

2/10 Terrible

Kwan Yue

Stayed 4 nights in Mar 2025

8/10 Good

Jessica

Stayed 1 night in Mar 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for a few nights. Quiet area and close to the tube. Also only a short walk from Westminster and central London.
Stayed 3 nights in Mar 2025

10/10 Excellent

Vince

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to amenities
Stayed 3 nights in Mar 2025

10/10 Excellent

Vince

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was close to amenities and public transportation as well.
Stayed 1 night in Mar 2025

10/10 Excellent

John

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We have stayed here four times and it is always excellent. Very friendly and helpful staff.
Stayed 1 night in Mar 2025

10/10 Excellent

KING WING SIMON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tube station just cross the street. Very convenient.
Stayed 2 nights in Mar 2025

10/10 Excellent

Stephen Paul

Liked: Cleanliness, staff & service, property conditions & facilities
This is my second stay, this stay much better than the first. At the first visit, the hotel was so disorganised, I had to wait well past the check-in time. I was not happy, but the hotel tried to make the situation right. This visit was much more efficient, although the desk person was a bit annoyingly persistent about up-selling various items. I don't blame the person for doing so - it's their job - but I had just arrived from a long international flight and I was tired and in no mood to hear the up-selling. A downside this visit was a seemingly large number of families with small children running through the hall by the room. I'm sure this was just a visit timing issue.One of the best features of the hotel in my opinion is that it's located just a two-minute walk from the Lambeth North tube station. Very convenient. Similarly, it is only a 15 minute walk to Westminster (Parliament, Big Ben, etc.).
Stayed 6 nights in Mar 2025

8/10 Good

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Fiona

Stayed 5 nights in Mar 2025

10/10 Excellent

Daniel De

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, newly renovated hotel. Bed Mattresses were okay but not super comfortable.
Stayed 6 nights in Mar 2025

10/10 Excellent

Nadine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was sparkling with nice smells everywhere in the building which I was in love, the stuff are experienced but busy to satisfied each customers in needs.
Stayed 1 night in Mar 2025

10/10 Excellent

Dr Abraham

Stayed 1 night in Mar 2025

6/10 Okay

emma

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Mark

Stayed 5 nights in Mar 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025