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Park Plaza London Waterloo

4.0 star property

Photo gallery for Park Plaza London Waterloo

Indoor pool
Exterior
Premium bedding, minibar, in-room safe, desk
Lobby
Suite, 1 King Bed (1 Bedroom) | Bathroom

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Pool
  • Bar

Explore the area

Map
6 Hercules Road, London, England, SE1 7DP
  • London Eye
    ‪12 min walk‬
  • Big Ben
    ‪12 min walk‬
  • Westminster Abbey
    ‪16 min walk‬
  • London (LCY-London City)
    ‪39 min drive‬

Room options

View all photos for Executive Room, 1 King Bed (Studio)

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed (Studio)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Studio, 2 Single Beds

  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, 1 King Bed (1 Bedroom)

Suite, 1 King Bed (1 Bedroom)

Suite, 1 King Bed (1 Bedroom)

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Studio, 1 King Bed

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 2 Single Beds (Studio)

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Single Beds (Studio)

  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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Park Plaza London Westminster Bridge

  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
4.4 out of 5, Excellent, (4300)
The price is AU$660
for 1 room
includes taxes & fees
14 May - 15 May
Park Plaza London Westminster Bridge

About the area

London

With a stay at Park Plaza London Waterloo, you'll be centrally located in London, within a 10-minute walk of The Vaults and Florence Nightingale Museum. .This eco-certified hotel is 0.3 mi (0.5 km) from Imperial War Museum and 0.4 mi (0.6 km) from Old Vic.

What's nearby

  • London Eye - 12 min walk - 1.1 km
  • Big Ben - 12 min walk - 1.1 km
  • Houses of Parliament - 15 min walk - 1.3 km
  • Westminster Abbey - 16 min walk - 1.4 km
  • Trafalgar Square - 4 min drive - 2.2 km

Getting around

  • Lambeth North Underground Station - 2 min walk
  • London Waterloo East Station - 10 min walk
  • London City Airport (LCY) - 39 min drive

Restaurants

  • ‪Pret a Manger - ‬2 min walk
  • ‪Crown & Cushion - ‬3 min walk
  • ‪Florentine Restaurant & Bar - ‬1 min walk
  • ‪Espressamente Illy - ‬1 min walk
  • ‪Sino Thai Restaurant - ‬5 min walk

About this property

Park Plaza London Waterloo

Eco-certified hotel with a fitness center and a sauna
Park Plaza London Waterloo offers 494 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 48-inch LED televisions come with pay movies. Bathrooms include showers with rainfall showerheads, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Make yourself at home in one of the 494 guestrooms featuring minibars and LED televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreational opportunities offered, including an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Park Plaza London Waterloo has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 20 per day)
  • Parking on site (GBP 50 per night)

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 25 for adults and GBP 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 48-inch LED TV
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 25.00 for adults and GBP 25.00 for children
  • Self parking fee: GBP 50.00 per night
  • Nearby parking fee: GBP 20 per day (1640 ft away)
  • Pet fee: GBP 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Park Plaza London Waterloo Hotel
Park Plaza Waterloo Hotel
Park Plaza Waterloo
Park Plaza London Waterloo Hotel
Park Plaza London Waterloo London
Park Plaza London Waterloo Hotel London

Park Plaza London Waterloo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1055 out of 1910 reviews
Rating 8 - Good. 550 out of 1910 reviews
Rating 6 - Okay. 166 out of 1910 reviews
Rating 4 - Poor. 80 out of 1910 reviews
Rating 2 - Terrible. 59 out of 1910 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Esther

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay and overall staff were superb. However, the man that delivered our dinner to room 718 on sunday night after we arrived could do with a lessin in manners. He was extremly rude.
Stayed 3 nights in Jan 2025

4/10 Poor

ALINA, Huntingdon Valley

Travelled with partner
Disliked: Cleanliness, staff & service
Stay at this hotel at your own risk. The cleaning people do with your property what they want, including throwing your stuff out. And they don't clean. The floor was dusty the whole time. The front desk with its insincere apologies does nothing. No management reached out about the missing items. Management matters and in this hotel it simply doesn't exist.
Stayed 7 nights in Jan 2025

10/10 Excellent

Nicolaas Gideon Christiaan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and cosy and close to everywhere we wanted to go
Stayed 4 nights in Jan 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely modern and clean room
Stayed 1 night in Jan 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another fantastic stay, wouldn’t stay anywhere else when visiting London. Treated to a free room upgrade as well which was a lovely touch. Staff extremely friendly and helpful.
Stayed 1 night in Jan 2025

8/10 Good

Jeanette

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Gonzalo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Park Plaza London Waterloo was fantastic. The location is ideal as it’s just in front of the Bakerloo Line, lots of buses around and just a tad away from Waterloo station. Lots of food options and very quiet and comfortable. The staff and facilities at the hotel were amazing, the room was super clean and comfortable, warm and cozy and the views were amazing. Breakfast was busy but nice and with plenty of options. We would definitely return to this hotel!
Stayed 2 nights in Jan 2025

10/10 Excellent

Cori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing, staff, location, amenities and room
Stayed 8 nights in Jan 2025

10/10 Excellent

Monifah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that the hotel it was clean, is the perfect location within walking distance to restaurants, train and buses to take to different locations, and also walking distance to see the museums, the Eagle eye, Big Ben even walk to Buckingham palace.
Stayed 4 nights in Jan 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and modern. Self-check un is a great feature.
Stayed 1 night in Jan 2025

10/10 Excellent

Catriona

Stayed 2 nights in Jan 2025

10/10 Excellent

Ben

Stayed 1 night in Jan 2025

2/10 Terrible

Catherine

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Dreadful

Requested extra pillows (heavily pregnant) in the room and did not receive any pillows. Spa pool was not useable, freezing cold. Paid extra for an upgrade and the bathroom products were empty. Light flickered above sofa. TV didnt work. Shower was weak. Overall, awful for the cost and experience.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was perfect staff very helpful service excellent
Stayed 1 night in Jan 2025

6/10 Okay

Larry

Disliked: Room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Lakhbir

Stayed 1 night in Jan 2025

10/10 Excellent

Steven

Stayed 2 nights in Jan 2025

10/10 Excellent

andrew

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool and gym
Stayed 2 nights in Jan 2025

8/10 Good

MICHAEL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Artur, London

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked through Expedia, then received an upsell email from Park Plaza Waterloo for an Executive Room upgrade—access to the Executive Floor and a better room. It turned out to be a huge mistake. We arrived (my pregnant partner needed to stay near St. Thomas Hospital) only to find out the swimming pool was closed (strike one). Next, we learned the entire Executive Floor was under renovation, so no lounge or perks (strike two). The “upgraded” room was actually smaller than our original booking and in terrible shape: crumbling headboard, dirty bathroom floor, dusty furniture, and someone’s hair in the minibar area. We requested a different room but ended up leaving altogether. Service felt cold and unengaging, which was especially disappointing given our situation. The manager promised a refund, yet the receptionist dismissed our concerns without making eye contact and so far I have not seen them reach out. Overall, a deeply disappointing experience.
Stayed 2 nights in Jan 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Westminster
Stayed 1 night in Jan 2025

10/10 Excellent

Kanza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ras vraiment top du top
Stayed 4 nights in Jan 2025

10/10 Excellent

Luciano, Wareemba

Travelled with partner
Average
Stayed 5 nights in Dec 2024

6/10 Okay

Monet

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

gloria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was amazing and very helpful. I would definitely staff there every time I return. The location was walking distance from Big Ben and the eye!
Stayed 4 nights in Dec 2024