Park Plaza London Waterloo

4.0 star property

Photo gallery for Park Plaza London Waterloo

Premium bedding, minibar, in-room safe, desk
Suite, 1 King Bed (1 Bedroom)
Exterior
Lobby
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Pool
  • Bar

Explore the area

Map
6 Hercules Road, London, England, SE1 7DP
  • London Eye
    ‪9 min walk‬
  • Big Ben
    ‪12 min walk‬
  • Westminster Abbey
    ‪13 min walk‬
  • London (LCY-London City)
    ‪22 min drive‬

Room options

Executive Room, 1 King Bed (Studio)

  • Sleeps 4
  • 1 King Bed

Studio, 2 Single Beds

  • City view
  • Sleeps 4
  • 2 Twin Beds

Suite, 1 King Bed (1 Bedroom)

  • Sleeps 4
  • 1 King Bed

Superior Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

Studio, 1 King Bed

  • City view
  • Sleeps 4
  • 1 King Bed

Executive Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Executive Room, 2 Single Beds (Studio)

  • Sleeps 4
  • 2 Twin Beds

Superior Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

London

With a stay at Park Plaza London Waterloo, you'll be centrally located in London, within a 10-minute walk of The Vaults and Florence Nightingale Museum. .This eco-certified hotel is 0.3 mi (0.5 km) from Imperial War Museum and 0.4 mi (0.6 km) from Old Vic.

What's nearby

  • London Eye - 12 min walk - 1.1 km
  • Big Ben - 12 min walk - 1.1 km
  • Houses of Parliament - 15 min walk - 1.3 km
  • Westminster Abbey - 16 min walk - 1.4 km
  • Trafalgar Square - 4 min drive - 2.2 km

Getting around

  • Lambeth North Underground Station - 2 min walk
  • London Waterloo East Station - 10 min walk
  • London City Airport (LCY) - 39 min drive

Restaurants

  • ‪Pret a Manger - ‬2 min walk
  • ‪Crown & Cushion - ‬3 min walk
  • ‪Florentine Restaurant & Bar - ‬1 min walk
  • ‪Espressamente Illy - ‬1 min walk
  • ‪Sino Thai Restaurant - ‬5 min walk

About this property

Park Plaza London Waterloo

Eco-certified hotel with a fitness center and a sauna
Park Plaza London Waterloo offers 494 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 48-inch LED televisions come with pay movies. Bathrooms include showers with rainfall showerheads, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Make yourself at home in one of the 494 guestrooms featuring minibars and LED televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreational opportunities offered, including an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Park Plaza London Waterloo has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 20 per day)
  • Parking on site (GBP 50 per night)

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 25 for adults and GBP 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 48-inch LED TV
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 25.00 for adults and GBP 25.00 for children
  • Self parking fee: GBP 50.00 per night
  • Nearby parking fee: GBP 20 per day (1640 ft away)
  • Pet fee: GBP 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Park Plaza London Waterloo Hotel
Park Plaza Waterloo Hotel
Park Plaza Waterloo
Park Plaza London Waterloo Hotel
Park Plaza London Waterloo London
Park Plaza London Waterloo Hotel London

Park Plaza London Waterloo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1091 out of 1964 reviews
Rating 8 - Good. 568 out of 1964 reviews
Rating 6 - Okay. 168 out of 1964 reviews
Rating 4 - Poor. 77 out of 1964 reviews
Rating 2 - Terrible. 60 out of 1964 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Jody

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Room got ridiculously hot every night and fairly cold during the day. The heating system that kicked in a night or aircation or something was really loud and once i woke up being too hot i couldnt get back to sleep.
Stayed 4 nights in Feb 2025

8/10 Good

Emily

Stayed 2 nights in Feb 2025

8/10 Good

Cassie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, really convenient, great breakfast. Our only drawback was that you had to book swimming slots in advance which were fixed sessions and if you have kids they can't go in before 8am but the session closest to this time started at 7:45am to 8:30 so its actually 8:30am before kids can go in.
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely stay. Hotel was great being centrally located. Food was excellent as was the service. Only improvements for us were that the pool area was very chilly as was the pool itself-all needs warming up, & ambiance in hotel is dark & could be do with improved lighting.
Stayed 1 night in Feb 2025

8/10 Good

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

8/10 Good

Pankaj

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Location good, service average, some staff need re training on customer service
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Lorraine

Business traveller
Disliked: Staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Amritpal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff very helpful
Stayed 2 nights in Feb 2025

6/10 Okay

Nikolay

Stayed 1 night in Feb 2025

8/10 Good

Emma

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Andre

Stayed 1 night in Feb 2025

8/10 Good

Natasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is lovely and in a great location. Room was fabulous, best night sleep we’ve had in a long time! Such a comfortable bed! However, the shower didn’t work very well, the water was lukewarm and the drain could not empty quick enough so flooded under the shower door a little despite the slow flow of water!
Stayed 1 night in Feb 2025

10/10 Excellent

j

Stayed 1 night in Feb 2025

4/10 Poor

Mark

Liked: Cleanliness, property conditions & facilities
Shower only had cold water. When asked, the girl behind checkout said its probably because lots of people had already had showers and had used the hot water! LOL
Stayed 1 night in Feb 2025

8/10 Good

mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 2 nights in Feb 2025

6/10 Okay

Sebastian

Stayed 1 night in Feb 2025

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at Park Plaza Waterloo was amazing .
Stayed 4 nights in Feb 2025

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

GARY

Stayed 2 nights in Jan 2025

8/10 Good

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel Conveniently located for transport links and city Clean and comfortable Only downside is decor is very dark but modern
Stayed 2 nights in Feb 2025

8/10 Good

Fabiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

GRACE

Stayed 1 night in Feb 2025

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 3 nights in Feb 2025

10/10 Excellent

Paul

Stayed 1 night in Feb 2025