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Park Plaza London Waterloo

4.0 star property

Photo gallery for Park Plaza London Waterloo

Indoor pool
Premium bedding, minibar, in-room safe, desk
Bar (on property)
Lobby
Suite, 1 King Bed (1 Bedroom)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Parking available

Explore the area

View map
6 Hercules Road, London, England, SE1 7DP
  • Place, Imperial War Museum
    ‪5 min walk‬
  • Place, London Eye
    ‪9 min walk‬
  • Place, Big Ben
    ‪12 min walk‬
  • Airport, London (LCY-London City)
    ‪30 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Double Bed

8.8 out of 10
Excellent
(60 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

8.4 out of 10
Very good
(83 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

8.6 out of 10
Excellent
(51 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Studio, 1 King Bed

8.8 out of 10
Excellent
(101 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Studio, 2 Single Beds

8.6 out of 10
Excellent
(29 reviews)
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 King Bed (Studio)

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed (Studio)

8.8 out of 10
Excellent
(18 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds (Studio)

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Single Beds (Studio)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, 1 King Bed (1 Bedroom)

Suite, 1 King Bed (1 Bedroom)

Suite, 1 King Bed (1 Bedroom)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

London

With a stay at Park Plaza London Waterloo, you'll be centrally located in London, within a 10-minute walk of The Vaults and Florence Nightingale Museum. .This hotel is 0.3 mi (0.5 km) from Imperial War Museum and 0.4 mi (0.6 km) from Old Vic.

What's nearby

  • Imperial War Museum - 5 min walk - 0.4 km
  • Westminster Bridge - 8 min walk - 0.7 km
  • London Eye - 9 min walk - 0.8 km
  • Big Ben - 12 min walk - 1.1 km
  • Westminster Abbey - 15 min walk - 1.3 km

Getting around

  • Lambeth North Underground Station - 2 min walk
  • London Waterloo East Station - 10 min walk
  • London City Airport (LCY) - 39 min drive

Restaurants

  • ‪Florentine Trattoria - ‬1 min walk
  • ‪Sista Barista @ the smokehouse - ‬4 min walk
  • ‪The Walrus Bar and Hostel - ‬4 min walk
  • ‪The Crown & Cushion - ‬3 min walk
  • ‪The Corner Cafe - ‬3 min walk

About this property

Park Plaza London Waterloo

Hotel with a sauna, 6-minute walk to Imperial War Museum
Park Plaza London Waterloo offers 494 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 48-inch LED televisions come with pay movies. Bathrooms include showers with rainfall showerheads, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Make yourself at home in one of the 494 guestrooms featuring minibars and LED televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreational opportunities offered, including an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at Florentine Trattoria, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Florentine Trattoria - Onsite restaurant.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 20 per day)
  • Parking on site (GBP 50 per night)

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 25 for adults and GBP 25 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Florentine Trattoria

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (102 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (112 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 48-inch LED TV
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 25.00 for adults and GBP 25.00 for children
  • Self parking fee: GBP 50.00 per night
  • Nearby parking fee: GBP 20 per day (1640 ft away)
  • Pet fee: GBP 25 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

Pool access available from 7:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Park Plaza London Waterloo Hotel
Park Plaza Waterloo Hotel
Park Plaza Waterloo
Park Plaza London Waterloo Hotel
Park Plaza London Waterloo London
Park Plaza London Waterloo Hotel London

Park Plaza London Waterloo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1273 out of 2199 reviews
Rating 8 - Good. 616 out of 2199 reviews
Rating 6 - Okay. 171 out of 2199 reviews
Rating 4 - Poor. 80 out of 2199 reviews
Rating 2 - Terrible. 59 out of 2199 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and hallways but the lighting in hallways needs to be increased. Very friendly and helpful staff.
Stayed 3 nights in Aug 2025

8/10 Good

Sarb

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay, really easy and great boking system for swimming
Stayed 1 night in Aug 2025

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, very smart, great service & pool was fun. Walkable with young kids to London eye in 10-15 mins
Stayed 4 nights in Aug 2025

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Nice location

Staff are very friendly and welcoming. The room not as clean as I would have liked. The shower area atoutside the steam room was full of flies which was quite disgusting.
Stayed 4 nights in Aug 2025

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Shane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic front desk staff who were of enormous assistance during the Air Canada strike.
Stayed 2 nights in Aug 2025

10/10 Excellent

Seema

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Nice rooms. Great location
Stayed 1 night in Aug 2025

10/10 Excellent

Suki

Stayed 3 nights in Jul 2025

8/10 Good

Sophie

Stayed 1 night in Aug 2025

8/10 Good

Shane

Liked: Cleanliness, staff & service
Stayed 6 nights in Aug 2025

10/10 Excellent

Bibi

Liked: Cleanliness, property conditions & facilities
Facility was clean, house cleaning was done daily, every call we made for house services was attended too and fulfilled in a timely manner. Rooms were modern and beds were comfy. Cons- long check in time, although we requested s
Stayed 3 nights in Aug 2025

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely exceptional service. VERY friendly, professional and efficient staffers! Conveniently located near two tube stations too!
Stayed 4 nights in Aug 2025

6/10 Okay

Bei

Stayed 6 nights in Aug 2025

10/10 Excellent

Gyanendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing 3-night stay at the Park Plaza London Waterloo! The location is perfect — close to major attractions and surrounded by affordable dining with plenty of options. The staff were friendly, helpful, and made us feel right at home. Highly recommended!
Stayed 3 nights in Aug 2025

10/10 Excellent

Clifford Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Park Plaza London Waterloo Hotel is very accompanying and even has an indoor swimming pool!
Stayed 3 nights in Aug 2025

8/10 Good

Peter

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Mandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Great location to central London

Stayed 3 nights in Aug 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

dont get confused with the different park plazas

dont get confused between the different park plazas - there is a closer one to waterloo station ...
Stayed 1 night in Jul 2025

8/10 Good

Karl

Stayed 4 nights in Jul 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Krystabelle

Stayed 9 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday Treat

Staff were absolutely brilliant. They are friendly and helpful. I would definitely recommend this hotel and l am sure l will be back. It was my great grand daughters 9th birthday and all the extra little touches made her first visit to London memorable
Stayed 2 nights in Aug 2025

8/10 Good

Culjeet

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel & location. Only negative point was that we'd be out all day and when we'd return around 4pm the room had still not been cleaned, cleaners would arrive around 5pm requiring us to vacate the room. This happened on 2 occasions of our 3 night stay.
Stayed 3 nights in Aug 2025

8/10 Good

Ashish

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is walking distance from major landmarks.
Stayed 6 nights in Jul 2025