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Lancaster Gate Hotel

3.0 star property

Photo gallery for Lancaster Gate Hotel

Property entrance
Bar (on property)
Daily continental breakfast (GBP 22.9 per person)
Bar (on property)
Standard Double Room, 1 Double Bed

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

View map
66-71 Lancaster Gate, London, England, W2 3NA
  • Place, Kensington Gardens
    ‪1 min walk‬
  • Place, Hyde Park
    ‪7 min walk‬
  • Place, Kensington Palace
    ‪12 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪37 min drive‬

Room options

View all photos for Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Twin Room, 2 Single Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Twin Room, 2 Single Beds

8.0 out of 10
Very good
(13 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

7.0 out of 10
Good
(21 reviews)
  • Sleeps 2
  • 1 Double Bed

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About the area

London

With a stay at Lancaster Gate Hotel, you'll be centrally located in London, a 8-minute walk from Hyde Park and 12 minutes by foot from Kensington Palace. .This hotel is 2.8 mi (4.5 km) from Buckingham Palace and 3.1 mi (5 km) from Big Ben.

What's nearby

  • Kensington Gardens - 1 min walk - 0.2 km
  • Queensway - 6 min walk - 0.5 km
  • Hyde Park - 7 min walk - 0.7 km
  • Kensington Palace - 12 min walk - 1.0 km
  • Kensington High Street - 15 min walk - 1.3 km

Getting around

  • Queensway Underground Station - 5 min walk
  • London Paddington Station - 10 min walk
  • London City Airport (LCY) - 59 min drive

Restaurants

  • ‪Halepi - ‬1 min walk
  • ‪Tajrish Restaurant - ‬6 min walk
  • ‪Les Filles - ‬4 min walk
  • ‪Tukdin - ‬6 min walk
  • ‪Med Salleh Kopitiam - ‬8 min walk

About this property

Lancaster Gate Hotel

Victorian hotel with a 24-hour front desk and a bar
Lancaster Gate Hotel offers 196 accommodations with safes and coffee/tea makers. LCD televisions come with satellite channels and pay movies.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 196 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Continental breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 22.90 for adults and GBP 11.45 for children
  • A bar/lounge

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • Lift

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1866
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out fee: GBP 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 22.9 for adults and GBP 11.45 for children
  • Late check-out fee: GBP 50

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hotel Lancaster Gate
Lancaster Gate
Lancaster Gate Hotel
Lancaster Gate Hotel London
Lancaster Gate London
Hyde Park Premier London Paddington Hotel London
Park Grand London Lancaster Gate England
Lancaster Gate Hotel London, England
Lancaster Gate Hotel Hotel
Lancaster Gate Hotel London
Lancaster Gate Hotel Hotel London

Lancaster Gate Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 371 out of 1003 reviews
Rating 8 - Good. 383 out of 1003 reviews
Rating 6 - Okay. 168 out of 1003 reviews
Rating 4 - Poor. 55 out of 1003 reviews
Rating 2 - Terrible. 26 out of 1003 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Karen

Travelled with family
Beds were uncomfortable. The floor lowered in hallway and was easy to trip on. Someone overflowed sink or tub above and flooded our room
Stayed 4 nights in Aug 2025

8/10 Good

Paulette

Liked: Cleanliness, staff & service, property conditions & facilities
Very presentable place
Stayed 4 nights in Jul 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for a visit to London. Clean rooms and friendly staff. Close to Hyde park, Notthing hill and tube to central London.
Stayed 2 nights in Aug 2025

10/10 Excellent

ARSHID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

ARSHID

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area. Near Kensington gardens and Hyde park. Shower very hard to control either too hot or too cold. Friendly staff.
Stayed 4 nights in Jul 2025

10/10 Excellent

B

Liked: Cleanliness, staff & service, property conditions & facilities
The beds were comfy! The hotel is so well located and the staff was polite, responsive and went out of their way to be helpful.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here for a week and would come back again. Location is convenient . Staff was cordial and accommodating. Only thing that lacked was no wash cloths or hand soap. We were told that was an “American thing”.
Stayed 6 nights in Jul 2025

10/10 Excellent

Mordekhai, aventura

Stayed 1 night in Jul 2025

2/10 Terrible

francis

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Don’t like the way they now nickle and dime you for breakfast which was included during two previous stays. Big up charge. Cramped room with no outlets near bed. This toilet was hard to flush and was told it’s an old hotel. Will not stay there again Best part was location
Stayed 2 nights in Jul 2025

10/10 Excellent

Jacquie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

City break

Great location. Right on Hyde park. Great walks.
Stayed 1 night in Jul 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 3 nights in Jul 2025

4/10 Poor

Suzanne

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

NICK

Stayed 4 nights in Jul 2025

10/10 Excellent

Tripanne

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful all around! Great location and the staff was extremely helpful.
Stayed 2 nights in Jul 2025

6/10 Okay

Steven, Santa Rosa

Travelled with partner
Disliked: Amenities, property conditions & facilities
Good size room, but very tired furnishings. Shower valves didn’t work well, so got scalding water or cold intermittently. On the morning of our departure the entire building was out of hot water. Check- in was very slow due to what seemed to be a software issue even though there was no one else checking in. Location is very good. AC works well. Large room made up for other shortcomings.
Stayed 4 nights in Jul 2025

6/10 Okay

Sharmitha

Travelled with family
The staff was cordial and we could check in earlier. The room was small and no refrigerator. We complained about the water being too hot in the shower but it was not resolved for the 3 days we stayed. Property was close to Hyde park and Kensington palace. Rail and tube stations were 10 minutes walk.
Stayed 3 nights in Jul 2025

6/10 Okay

Donald

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are courteous and professional
Stayed 1 night in Jun 2025

10/10 Excellent

long

Stayed 1 night in Jun 2025

4/10 Poor

David

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Dismal Mistake

The staff were very nice. The property is dreadfully dated and really awkwardly situated, the facade looks nice. The rooms felt more like a prison... the first room given to me was on the 1st floor, which actually felt like a basement room (see photo of the view) and it was next to a major construction site...the staff kindly gave me another room and were surprised the first room photo (should they not know?). The bathroom was awkward and worn/ dated, bed was ok and clean as was most everything. Proximity to Hyde Park was good. Recommend other options.
Stayed 4 nights in Jun 2025

8/10 Good

mary

Liked: Cleanliness
Stayed 3 nights in Jun 2025

6/10 Okay

Simon

Business traveller
Liked: Cleanliness, staff & service, room comfort
Nice clean room though in need of updating. Great reception staff.
Stayed 1 night in Jun 2025