Lancaster Gate Hotel

3.0 star property

Photo gallery for Lancaster Gate Hotel

Property entrance
Bar (on property)
Daily continental breakfast (GBP 22.9 per person)
Standard Double Room, 1 Double Bed
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

View map
66-71 Lancaster Gate, London, England, W2 3NA
  • Place, Hyde Park
    ‪7 min walk‬
  • Place, Kensington Palace
    ‪12 min walk‬
  • Place, Buckingham Palace
    ‪7 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪29 min drive‬

Room options

Standard Triple Room, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Twin Room, 2 Single Beds

8.0 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 2 Twin Beds

Standard Single Room, 1 Single Bed

7.0 out of 10
Good
(2 reviews)
  • Sleeps 1
  • 1 Twin Bed

Standard Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

London

With a stay at Lancaster Gate Hotel, you'll be centrally located in London, a 8-minute walk from Hyde Park and 12 minutes by foot from Kensington Palace. .This eco-certified hotel is 2.8 mi (4.5 km) from Buckingham Palace and 3.1 mi (5 km) from Big Ben.

What's nearby

  • Hyde Park - 7 min walk - 0.7 km
  • Kensington Palace - 12 min walk - 1.0 km
  • Buckingham Palace - 7 min drive - 3.7 km
  • The British Museum - 8 min drive - 4.2 km
  • Big Ben - 10 min drive - 5.0 km

Getting around

  • Queensway Underground Station - 5 min walk
  • London Paddington Station - 10 min walk
  • London City Airport (LCY) - 59 min drive

Restaurants

  • ‪Halepi - ‬1 min walk
  • ‪Tajrish Restaurant - ‬6 min walk
  • ‪Tukdin - ‬6 min walk
  • ‪Les Filles - ‬4 min walk
  • ‪Leinster Arms - ‬2 min walk

About this property

Lancaster Gate Hotel

Victorian hotel with a 24-hour front desk and a bar
Lancaster Gate Hotel offers 196 accommodations with safes and coffee/tea makers. LCD televisions come with satellite channels and pay movies.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 196 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Continental breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 22.90 for adults and GBP 11.45 for children
  • A bar/lounge

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • Lift

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1866
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out fee: GBP 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 22.9 for adults and GBP 11.45 for children
  • Late check-out fee: GBP 50

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hotel Lancaster Gate
Lancaster Gate
Lancaster Gate Hotel
Lancaster Gate Hotel London
Lancaster Gate London
Hyde Park Premier London Paddington Hotel London
Park Grand London Lancaster Gate England
Lancaster Gate Hotel London, England
Lancaster Gate Hotel Hotel
Lancaster Gate Hotel London
Lancaster Gate Hotel Hotel London

Reviews

Lancaster Gate Hotel Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 378 out of 1014 reviews
Rating 8 - Good. 388 out of 1014 reviews
Rating 6 - Okay. 167 out of 1014 reviews
Rating 4 - Poor. 56 out of 1014 reviews
Rating 2 - Terrible. 25 out of 1014 reviews

Reviews

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are courteous and professional
Stayed 1 night in Jun 2025

10/10 Excellent

long

Stayed 1 night in Jun 2025

4/10 Poor

David

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Dismal Mistake

The staff were very nice. The property is dreadfully dated and really awkwardly situated, the facade looks nice. The rooms felt more like a prison... the first room given to me was on the 1st floor, which actually felt like a basement room (see photo of the view) and it was next to a major construction site...the staff kindly gave me another room and were surprised the first room photo (should they not know?). The bathroom was awkward and worn/ dated, bed was ok and clean as was most everything. Proximity to Hyde Park was good. Recommend other options.
Stayed 4 nights in Jun 2025

8/10 Good

mary

Liked: Cleanliness
Stayed 3 nights in Jun 2025

6/10 Okay

Simon

Business traveller
Liked: Cleanliness, staff & service, room comfort
Nice clean room though in need of updating. Great reception staff.
Stayed 1 night in Jun 2025

8/10 Good

Charlotte

Business traveller
Liked: Cleanliness, room comfort
Receptionist was wonderful, she really made all the difference A huge warm welcome and helped with a small discrepancy very well She should be commended for how wonderful she was
Stayed 1 night in Jun 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Hoda

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not recommend this place.
Stayed 4 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice area, quiet. Close to transport and park.
Stayed 3 nights in Jun 2025

6/10 Okay

Philip

Business traveller
Liked: Staff & service
Overall quite nice. Very thin walls so if a neighbour is watching TV, it’s disturbing. Small point about soap. Shower gel is not adequate for hand washing. Please put in some soap.
Stayed 1 night in May 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and close to all amenities, especially Hyde Park and the Underground. Would definitely stay here again.
Stayed 6 nights in May 2025

8/10 Good

MICHELLE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Vivek

Stayed 2 nights in May 2025

10/10 Excellent

Ruben, MIAMI BEACH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
In general good stay
Stayed 6 nights in May 2025

6/10 Okay

Avanthika

Travelled with family
Liked: Cleanliness, staff & service
The only issue was Floor was creaking and breakfast need to pay extra. It’s very nice mad white neighborhood Restaurants are everywhere walkable.
Stayed 2 nights in May 2025

6/10 Okay

Cheryl

Liked: Staff & service
The rooms are very old and small. The place needs maintenance. It is close to Hyde park for walking and good for low budget travelling
Stayed 1 night in May 2025

6/10 Okay

Ted, Mentone

Liked: Cleanliness, staff & service
Hot water was an issue all 5 nights. Difficult to get the right temperature and when you did it could change suddenly without touching the controls. Breakfast was adequate but not great. There was stairs to our room after leaving the elevator on our floor. This was difficult with heavy luggage.
Stayed 1 night in Apr 2025

6/10 Okay

Miriam

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Location. Location. Location.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this location October 2023. I was excited to return. Downside is currently the hotel's restaurantis only serving Continetal Breakfast. Upside, The Leinster Arms is around the corner and they have a wonderful menu. History Enthusiasts would be interested to know the Lancaster became the Douglas House. Early Who fans might be interested to know this was a club that The Detours played at often. I am looking forward to returning soon.
Stayed 6 nights in Mar 2025

8/10 Good

Bradley

Stayed 1 night in Nov 2024

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

3rd time unlucky

Disappointing stay. Reserved a twin room. On check in, no twin available but offered an upgrade that turned out to be in the basement. Room was OK but had no outlook out of its two frosted windows. Quite claustrophobic. Not great value for 200.00 GBP. Stayed here several times before and had much better experiences.
Stayed 1 night in Dec 2024

10/10 Excellent

A R

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Melissa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Fine, nothing special

The good: It was a clean, new room. I was there for one night, so was put in the basement with no view. The room was freezing. The hotel sent someone down to help, who advised me to turn the thermostat up to 28 to get it to respond. This was 10pm. The heating issue was probably a fluke, but I would have expected a better experience for the price.
Stayed 1 night in May 2024

8/10 Good

Akemy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is centrally located. Two streets from the Garden, princes Diana memorial, walking distance from the science museum and Hyden park
Stayed 1 night in Oct 2024