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Holiday Inn Express Newcastle City Centre by IHG

3.0 star property

Photo gallery for Holiday Inn Express Newcastle City Centre by IHG

Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Bar (on property)
Reception
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services
  • Bar

Explore the area

View map
Waterloo Square St James Boulevard, Newcastle-upon-Tyne, England, NE1 4DN
  • Place, Chinatown
    ‪4 min walk‬
  • Place, St. James' Park
    ‪7 min walk‬
  • Place, Newcastle-upon-Tyne Theatre Royal
    ‪10 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room (with Free Hot Breakfast)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room (with Free Hot Breakfast)

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds (with Free Hot Breakfast)

Standard Room, 2 Single Beds (with Free Hot Breakfast)

Standard Room, 2 Single Beds (with Free Hot Breakfast)

9.2 out of 10
Wonderful
(36 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Accessible

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Single Beds, Accessible

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

8.4 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Room amenity

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

8.6 out of 10
Excellent
(32 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(32 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

Newcastle-upon-Tyne

A stay at Holiday Inn Express Newcastle City Centre by IHG places you in the heart of Newcastle-upon-Tyne, within a 10-minute walk of St. James' Park and Newcastle-upon-Tyne Discovery Museum. .This hotel is 0.2 mi (0.3 km) from Life Science Centre and 0.2 mi (0.3 km) from Newcastle-upon-Tyne St. Mary's Cathedral.

What's nearby

  • Chinatown - 4 min walk - 0.4 km
  • The Gate - 7 min walk - 0.7 km
  • St. James' Park - 7 min walk - 0.7 km
  • Newcastle-upon-Tyne Theatre Royal - 10 min walk - 0.9 km
  • Northumbria University - 14 min walk - 1.2 km

Getting around

  • Newcastle Central Station - 5 min walk
  • Central Station - 6 min walk
  • Newcastle Intl. Airport (NCL) - 21 min drive

Restaurants

  • ‪Tipsy Cow - ‬4 min walk
  • ‪360 Sky Lounge - ‬2 min walk
  • ‪The Singing Canary - ‬1 min walk
  • ‪The Town Wall - ‬5 min walk
  • ‪The Dog & Parrot - ‬3 min walk

About this property

Holiday Inn Express Newcastle City Centre by IHG

Holiday Inn Express Newcastle City Centre by IHG offers 130 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. 32-inch flat-screen televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. This Newcastle-upon-Tyne hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.

Stay in one of 130 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a vending machine.
You can enjoy a meal at the restaurant serving the guests of Holiday Inn Express Newcastle City Centre by IHG, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, express check-out, and a 24-hour front desk.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Holiday Inn Express Newcastle City Centre by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (GBP 10 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways (86 centimetre high)
  • Lift (91 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per stay

Service animals are welcome, and are exempt from fees

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Nearby parking fee: GBP 10 per day (499 ft away)
  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Newcastle City Centre

Express Newcastle City By Ihg

Holiday Inn Express Newcastle City Centre

Holiday Inn Express Newcastle City Centre by IHG Hotel

Holiday Inn Express Newcastle City Centre an IHG Hotel

Holiday Inn Express Newcastle City Centre by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 597 out of 1000 reviews
Rating 8 - Good. 308 out of 1000 reviews
Rating 6 - Okay. 56 out of 1000 reviews
Rating 4 - Poor. 19 out of 1000 reviews
Rating 2 - Terrible. 20 out of 1000 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Stayed 2 nights in Jan 2026

8/10 Good

Osmond

Liked: Cleanliness, amenities
Carpet probably needs washing. Curtains not fixed securely. Bathroom shower screen lead into the toilet next door. I had to put toilet tissue on the floor. maintenance required urgently. Staff a desk was a 5 star. Gave me a heater when I asked for an extra blanket. Breakfast staff talk too much instead of observing filling up the food that needs replacing. The beans i put on my plate were only warm, not cooked enough. The franchise do not give options for vegetarian sausages. Disappointed about breakfast. No faculty to heat up milk. Staff refused to heat milk on stove. I do not microwave my food. where is equal opportunity policy. No hot porridge offered . Quality is going down.
Stayed 1 night in Feb 2026

8/10 Good

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location. Short walk into the city. Near train station. Free breakfast is a plus
Stayed 1 night in Jan 2026

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, amenities
Fine.
Stayed 1 night in Feb 2026

10/10 Excellent

Meryl

Stayed 4 nights in Dec 2025

10/10 Excellent

Martyn

Stayed 1 night in Feb 2026

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities
Clean tidy room Great staff
Stayed 2 nights in Feb 2026

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff and good quality breakfast.
Stayed 1 night in Jan 2026

8/10 Good

Janette

Stayed 1 night in Jan 2026

10/10 Excellent

PETER

Stayed 1 night in Jan 2026

8/10 Good

Paul

Stayed 1 night in Jan 2026

10/10 Excellent

robin

Liked: Staff & service, amenities
Desk staff were polite, friendly and very helpful.
Stayed 3 nights in Jan 2026

10/10 Excellent

Mamosa

Stayed 1 night in Jan 2026

10/10 Excellent

Andrew

Stayed 1 night in Jan 2026

10/10 Excellent

Gary

Liked: Cleanliness, property conditions & facilities
As per usual a great stay at Holiday Inn Express. A warm welcome from reception, room cosy and clean, an enjoyable break.
Stayed 1 night in Jan 2026

6/10 Okay

Eryang

Stayed 1 night in Jan 2026

2/10 Terrible

Mohanie

Disliked: Cleanliness, staff & service, property conditions & facilities
Breakdast selection was okay. Rooms needs to be cleaner, staff was friendly.
Stayed 3 nights in Jan 2026

10/10 Excellent

William

Stayed 1 night in Jan 2026

10/10 Excellent

Aniekan

Yes
Stayed 6 nights in Jan 2026

10/10 Excellent

Alastair

Liked: Cleanliness, amenities, property conditions & facilities
Room was good comfortable bed and nice clean bathroom Breakfast was adequate.
Stayed 1 night in Jan 2026

10/10 Excellent

PETER

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean room; comfortable bed with nice soft sheets, nice quiet room, am staying at this hotel again in 2 weeks time for one night
Stayed 1 night in Jan 2026

8/10 Good

Ross

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and quiet on the top floor. Felt safe that you needed keycard to get to stairs/lift. Liked that breakfast was included and any staff we spoke to were friendly and helpful. The only thing I didn’t like about the room was that all the lights were on one switch, so it was all or nothing…not great if one of you is awake when the other isn’t.
Stayed 2 nights in Jan 2026

10/10 Excellent

Oghenemaro Ojevwe

Liked: Cleanliness, staff & service, amenities
The room was clean and comfortable. Staff were very friendly and polite
Stayed 1 night in Jan 2026

10/10 Excellent

Ken

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Have used the Holiday Inn a number of times. Lots of hotels in Newcastle look better, but in terms of rooms, location and the people who work at the hotel this place is excellent. Well done, you are doing a great job. Great place for a late drink at the bar
Stayed 1 night in Jan 2026

10/10 Excellent

Jillian

Stayed 1 night in Jan 2026