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Park Plaza London Riverbank

4.0 star property

Photo gallery for Park Plaza London Riverbank

Hypo-allergenic bedding, minibar, in-room safe, desk
Exterior
Suite, 1 Bedroom, Balcony, River View
Indoor pool
Suite, 1 Bedroom, River View

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
18 Albert Embankment, London, England, SE1 7TJ
  • Place, Thames River
    ‪1 min walk‬
  • Place, Westminster Abbey
    ‪12 min walk‬
  • Place, Big Ben
    ‪16 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪78 min drive‬

Room options

View all photos for Superior Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Room - Sofa Bed -1 King

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room - Sofa Bed -1 King

  • Sleeps 3
  • Free Wi-Fi

View all photos for Deluxe Room - Sofa Bed - 2 Twins

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room - Sofa Bed - 2 Twins

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • Free Wi-Fi

View all photos for Executive Double Room with River View

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Double Room with River View

  • Sleeps 3
  • Free Wi-Fi

View all photos for Studio Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Studio Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Family King Studio with Kitchenette

Hypo-allergenic bedding, minibar, in-room safe, desk

Family King Studio with Kitchenette

  • Sleeps 2
  • Free Wi-Fi

View all photos for One Bedroom Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

One Bedroom Suite

  • Sleeps 3
  • Free Wi-Fi

View all photos for One Bedroom Suite River View

Lobby

One Bedroom Suite River View

  • Sleeps 3
  • Free Wi-Fi

View all photos for One Bedroom Suite with River View and Balcony

Hypo-allergenic bedding, minibar, in-room safe, desk

One Bedroom Suite with River View and Balcony

  • Sleeps 3
  • Free Wi-Fi

View all photos for One Bedroom Suite with Kitchenette

Hypo-allergenic bedding, minibar, in-room safe, desk

One Bedroom Suite with Kitchenette

  • Sleeps 3
  • Free Wi-Fi

View all photos for One Bedroom Suite River View and Kitchenette

Private kitchen

One Bedroom Suite River View and Kitchenette

  • Sleeps 3
  • Free Wi-Fi

View all photos for One Bedroom Suite with River View and Balcony and Kitchenette

Hypo-allergenic bedding, minibar, in-room safe, desk

One Bedroom Suite with River View and Balcony and Kitchenette

  • Sleeps 3
  • Free Wi-Fi

View all photos for Superior Room, 1 Double Bed (Double)

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 Double Bed (Double)

9.0 out of 10
Wonderful
(156 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

8.8 out of 10
Excellent
(70 reviews)
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Studio Room-Sofa Bed-1 Double

Studio Room-Sofa Bed-1 Double

Studio Room-Sofa Bed-1 Double

8.2 out of 10
Very good
(56 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed, Kitchenette

Studio, 1 King Bed, Kitchenette

Studio, 1 King Bed, Kitchenette

9.0 out of 10
Wonderful
(32 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(119 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds (Sofa Bed)

Deluxe Room, 2 Single Beds (Sofa Bed)

Deluxe Room, 2 Single Beds (Sofa Bed)

8.4 out of 10
Very good
(19 reviews)
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Room, 1 Double Bed, River View

Executive Room, 1 Double Bed, River View

Executive Room, 1 Double Bed, River View

9.0 out of 10
Wonderful
(67 reviews)
  • River view
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

7.4 out of 10
Good
(15 reviews)
  • City view
  • Sleeps 5
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, River View

Suite, 1 Bedroom, River View

Suite, 1 Bedroom, River View

7.8 out of 10
Good
(10 reviews)
  • River view
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Kitchenette, River View

City view

Suite, 1 Bedroom, Kitchenette, River View

9.0 out of 10
Wonderful
(2 reviews)
  • River view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Kitchenette

Suite, 1 Bedroom, Kitchenette | City view

Suite, 1 Bedroom, Kitchenette

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Balcony, River View (Kitchenette)

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Balcony, River View (Kitchenette)

10.0 out of 10
Exceptional
(5 reviews)
  • River view
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Balcony, River View

Suite, 1 Bedroom, Balcony, River View

Suite, 1 Bedroom, Balcony, River View

9.6 out of 10
Exceptional
(10 reviews)
  • River view
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room

  • Sleeps 2
  • Free Wi-Fi

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The price is AU$339
includes taxes & fees
31 May - 1 June
Park Plaza London Westminster Bridge

About the area

London

Located in London (London City Centre), Park Plaza London Riverbank is within a 15-minute walk of Westminster Abbey and Westminster Bridge. .This hotel is 1.1 mi (1.8 km) from Big Ben and 1.1 mi (1.8 km) from London Eye.

What's nearby

  • Thames River - 1 min walk - 0.2 km
  • Westminster Abbey - 12 min walk - 1.1 km
  • Westminster Bridge - 14 min walk - 1.2 km
  • Big Ben - 16 min walk - 1.4 km
  • London Eye - 17 min walk - 1.4 km

Getting around

  • Vauxhall Station - 9 min walk
  • Lambeth North Underground Station - 14 min walk
  • Heathrow Airport (LHR) - 46 min drive

Restaurants

  • ‪Park Plaza Riverbank Restaurant - ‬1 min walk
  • ‪Mother Kelly's Bottle Shop & Taproom - ‬6 min walk
  • ‪Mezemiso - ‬1 min walk
  • ‪Djanogly Café - ‬15 min walk
  • ‪Hotel Novotel London Waterloo Bar - ‬6 min walk

About this property

Park Plaza London Riverbank

Park Plaza London Riverbank offers 645 air-conditioned accommodations with minibars and laptop-compatible safes. Plasma televisions come with satellite channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 645 air-conditioned rooms featuring minibars and plasma televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy a range of recreational amenities, including an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite for lunch or dinner at Chino Latino, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Chino Latino - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Chino - Onsite bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 40 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: GBP 25 for adults and GBP 25 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chino
  • Chino Latino

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Pay films
  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per day

Service animals are welcome, and are exempt from fees

Welcoming dogs only

Restrictions apply; for more information contact the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 25.00 for adults and GBP 25.00 for children
  • Nearby parking fee: GBP 40.00 per day
  • Pet fee: GBP 25 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

Pool access available from 6:30 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

London Riverbank Park Plaza

Park Plaza London Riverbank

Park Plaza Riverbank

Park Plaza Riverbank Hotel

Park Plaza Riverbank Hotel London

Park Plaza Riverbank London

Park Plaza Riverbank London England

Park Plaza Riverbank London Hotel London

Riverbank Park Plaza London

Park Plaza Riverbank London Hotel

London Park Plaza

Park Plaza London

Park Plaza London Riverbank Hotel

Park Plaza London Riverbank Hotel

Park Plaza London Riverbank London

Park Plaza London Riverbank Hotel London

Park Plaza London Riverbank Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2078 out of 3318 reviews
Rating 8 - Good. 687 out of 3318 reviews
Rating 6 - Okay. 322 out of 3318 reviews
Rating 4 - Poor. 139 out of 3318 reviews
Rating 2 - Terrible. 92 out of 3318 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

dozie

Stayed 3 nights in Feb 2026

8/10 Good

Besnik, Tampa

Liked: Cleanliness, property conditions & facilities
Park plaza was just ok service at the bar restaurant very slow we stayed twice there before birmingham and after clean all around but lacks a bit of being that high end place they want to be
Stayed 4 nights in Jan 2026

10/10 Excellent

Lydia

Stayed 1 night in Feb 2026

6/10 Okay

Natalie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Staff are lovely, a little disappointed as I booked it for a stay with my niece following a brilliant solo trip last October but it didn’t live up to expectations this time.
Stayed 2 nights in Feb 2026

10/10 Excellent

Louise

Stayed 1 night in Feb 2026

8/10 Good

Adrian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect, especially the staff except that the room heating was not working which only made the room cold.
Stayed 2 nights in Feb 2026

10/10 Excellent

Rob

Stayed 2 nights in Feb 2026

10/10 Excellent

JULIE

Stayed 1 night in Feb 2026

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities
The view wasn't what i expected, the staff were great
Stayed 1 night in Feb 2026

10/10 Excellent

Ash

Liked: Cleanliness, staff & service, amenities
Everything about this hotel is amazing, the staff are very attentive and understanding. We had the suite which was massive truly a 10/10 room. With spa access and the modern feel to the room I would recommend this hotel to anyone
Stayed 1 night in Feb 2026

10/10 Excellent

Richard

Stayed 3 nights in Feb 2026

6/10 Okay

Michelle

Stayed 1 night in Feb 2026

4/10 Poor

George

Reception and concierge were genuinely welcoming and helpful, and we really appreciated the way they made us feel looked after from the moment we arrived. Unfortunately, the room itself didn’t reflect that same standard. The lights kept turning off after around five minutes. When we reported it, maintenance arrived quickly, which we did appreciate, but the solution offered was simply to “turn it off and on again.” We had already tried this, and it felt a little dismissive to have it suggested without the issue being fully observed. We were told that if it continued, a computer would need to be plugged in, but that couldn’t happen for two days. The engineer also didn’t stay long enough to see the fault occur, which made it difficult for the issue to be properly understood. In addition, the water pressure in the room was extremely low, which made basic use of the shower and taps frustrating. We’re sharing this in the hope it’s helpful. The front-of-house team are clearly doing a great job, and with a bit more attention to the room maintenance experience, the overall stay could match the excellent first impression your staff create.
Stayed 1 night in Feb 2026

6/10 Okay

Suzanne

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We booked the room thinking we would have a view of the river. This was not the case, the room had a view to the other side of the building so close you could see into each other's rooms.
Stayed 7 nights in Feb 2026

10/10 Excellent

Amir

Stayed 2 nights in Feb 2026

10/10 Excellent

Ricky, Windsor

Liked: Cleanliness, amenities, property conditions & facilities
Yes and room service was amazing
Stayed 8 nights in Feb 2026

8/10 Good

Karen

Stayed 2 nights in Feb 2026

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities
Staff brilliant, room amazing
Stayed 1 night in Feb 2026

4/10 Poor

Norman

Liked: Staff & service
Booked last minute to relax in the Pool/Spa but it was stressful to us the facility. Was fully booked but not much people using it, better have it first come first serve to maximize the use of facility. Bathroom smells cleaning chemical which is not good.
Stayed 1 night in Feb 2026

10/10 Excellent

Sheena

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Had a lovely stay at Park Plaza Riverbank! Amazing service from staff from the second we walked into the hotel. Room was ready so we had early check in, the room was great and clean. Comfy beds and had everything we needed. Couldn’t get the tv to work but not an issue for us. Breakfast was lovely, lots of choice. Pool was perfect after a long day walking around London! Room service-steak wrap was delicious! Excellent location- within 30 mins of all main sights. Would definitely stay here again!
Stayed 2 nights in Feb 2026

8/10 Good

Alexandra

Stayed 1 night in Feb 2026

4/10 Poor

Tamsyn

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Amenities
Emailed hotel before hand to say it was our anniversary and could we use the pool and did we need to take towels as we had 2 kids. Seems it was a generic AI email back saying they were looking forward to our stay. When we arrived at the hotel, our room did not have a bath, despite saying it was a bath/shower combination. Manager said there were no rooms with baths available but we could upgrade and pay extra. Tried to book into the swimming pool but it was fully booked, children are only allowed in between 8am and 8pm and only 12 people allowed in at a time so don't expect to be able to use the swimming pool, this was very misleading. My children were very disappointed not only by not having a bath but also not able to go swimming. Room was compact, sofa bed was atrocious, it did not lie flat and was very uncomfortable, we were grateful we were only there for 2 nights. Bedroom was not cleaned, despite putting the clean sign on, didn't want new towels or sheets, just simply to have the bins emptied and replacement coffee pods/tea bags after a day of touring London. Breakfast was sub par for a hotel of this calibre, cheap processed food and poor coffee. Watery porridge, cereals, some cooked breakfast items, sausage, bacon, eggs but again poor quality. Some pastry and toast options were also available. Very upsetting, we expected a certain calibre from this hotel but were left very disappointed, parking although secure is a 15 min walk away and very pricey.
Stayed 2 nights in Feb 2026

8/10 Good

Debbie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff were all really friendly, helpful and did a great job.
Stayed 2 nights in Feb 2026

6/10 Okay

Dean

Travelled with family and small children
Disliked: Property conditions & facilities
Lovely, helpful staff. Rooms are very very tired. Needs some capex spent to refresh. Good for families, good location, shame the rooms are in such poor condition.
Stayed 2 nights in Feb 2026

8/10 Good

Luke

Stayed 1 night in Feb 2026