Park Plaza London Riverbank

4.0 star property

Photo gallery for Park Plaza London Riverbank

Bar (on property)
Reception
1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Suite, 1 Bedroom, Balcony, River View
Suite, 1 Bedroom, Balcony, River View

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Room service

Explore the area

Map
18 Albert Embankment, London, England, SE1 7TJ
  • Big Ben
    ‪15 min walk‬
  • London Eye
    ‪17 min walk‬
  • Buckingham Palace
    ‪5 min drive‬
  • London (LHR-Heathrow)
    ‪36 min drive‬

Room options

Suite, 1 Bedroom, Balcony, River View (Kitchenette)

10.0 out of 10
Exceptional
(5 reviews)
  • River view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, River View

7.0 out of 10
Good
(7 reviews)
  • River view
  • Sleeps 5
  • 1 Double Bed

Suite, 1 Bedroom, Kitchenette

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Kitchenette, River View

9.0 out of 10
Wonderful
(2 reviews)
  • River view
  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed, Kitchenette

9.0 out of 10
Wonderful
(25 reviews)
  • Sleeps 4
  • 1 King Bed

Executive Room, 1 Double Bed

8.4 out of 10
Very good
(77 reviews)
  • Sleeps 3
  • 1 Double Bed

Studio, 1 Double Bed (Sofa bed)

8.0 out of 10
Very good
(43 reviews)
  • Sleeps 4
  • 1 Double Bed

Executive Room, 1 Double Bed, River View

9.0 out of 10
Wonderful
(41 reviews)
  • River view
  • Sleeps 2
  • 1 Double Bed

Suite, 1 Bedroom

7.4 out of 10
Good
(15 reviews)
  • Sleeps 5
  • 1 Double Bed

Executive Room, 2 Single Beds

8.0 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 2 Twin Beds

Superior Room, 2 Single Beds

8.6 out of 10
Excellent
(47 reviews)
  • Sleeps 2
  • 2 Twin Beds

Superior Room, 1 Double Bed (Double)

9.0 out of 10
Wonderful
(99 reviews)
  • Sleeps 2
  • 1 Double Bed

Suite, 1 Bedroom, Balcony, River View

9.6 out of 10
Exceptional
(5 reviews)
  • River view
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

London

Located in London (London City Centre), Park Plaza London Riverbank is within a 15-minute walk of Westminster Abbey and Houses of Parliament. .This eco-certified hotel is 0.8 mi (1.2 km) from Westminster Bridge and 1.1 mi (1.8 km) from Big Ben.

What's nearby

  • Westminster Abbey - 12 min walk - 1.1 km
  • Big Ben - 15 min walk - 1.3 km
  • London Eye - 17 min walk - 1.4 km
  • Buckingham Palace - 5 min drive - 2.4 km
  • Trafalgar Square - 5 min drive - 2.4 km

Getting around

  • Vauxhall Station - 9 min walk
  • Lambeth North Underground Station - 14 min walk
  • Heathrow Airport (LHR) - 46 min drive

Restaurants

  • ‪Millbank Tower - ‬11 min walk
  • ‪City Inn Westminster - ‬11 min walk
  • ‪The Black Dog - ‬6 min walk
  • ‪The Rose - ‬3 min walk
  • ‪Mezemiso - ‬1 min walk

About this property

Park Plaza London Riverbank

Riverfront hotel with a fitness center and a sauna
Park Plaza London Riverbank offers 645 air-conditioned accommodations with minibars and laptop-compatible safes. Plasma televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 645 air-conditioned rooms featuring minibars and plasma televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy a range of recreational amenities, including an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite for lunch or dinner at Chino Latino, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Chino Latino - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Chino - Onsite bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Dutch, English, French, German, Italian, Polish, Portuguese, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 40 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: GBP 25 for adults and GBP 25 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chino
  • Chino Latino

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 25.00 for adults and GBP 25.00 for children
  • Nearby parking fee: GBP 40.00 per day
  • Pet fee: GBP 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

Pool access available from 6:30 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

London Riverbank Park Plaza
Park Plaza London Riverbank
Park Plaza Riverbank
Park Plaza Riverbank Hotel
Park Plaza Riverbank Hotel London
Park Plaza Riverbank London
Park Plaza Riverbank London England
Park Plaza Riverbank London Hotel London
Riverbank Park Plaza London
Park Plaza Riverbank London Hotel
London Park Plaza
Park Plaza London
Park Plaza London Riverbank Hotel
Park Plaza London Riverbank Hotel
Park Plaza London Riverbank London
Park Plaza London Riverbank Hotel London

Park Plaza London Riverbank Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1399 out of 2406 reviews
Rating 8 - Good. 559 out of 2406 reviews
Rating 6 - Okay. 247 out of 2406 reviews
Rating 4 - Poor. 124 out of 2406 reviews
Rating 2 - Terrible. 77 out of 2406 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

N

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff

I stayed on the 9th floor and the only issues were the shower not draining so flooded the bathroom, and noisy neighbours on one of the nights. Clean and comfortable rooms though, with super friendly staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

Asia Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Lucia-Ann

Stayed 5 nights in Mar 2025

10/10 Excellent

Dayanara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 4 nights in Mar 2025

10/10 Excellent

edd

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Giles

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel is exceptionally clean and elegant, featuring modern decor. The bell staff and doormen are always polite, friendly, and welcoming, making my wife and me feel truly special. The surrounding area offers plenty of dining options and convenient stores, adding to the overall convenience of our stay. Its central location is a major plus, with easy access to public transportation and within walking distance of iconic attractions like the Elizabeth Tower (Big Ben) and the London Eye. I’d like to give special recognition to the Guest Relations Manager, Erica, and her colleague for their outstanding service in ensuring my accommodations were perfect despite minor discrepancies. Their professionalism and dedication truly enhanced our experience.
Stayed 5 nights in Mar 2025

8/10 Good

Samantha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely pool

Room was comfortable, and spa facilities were good. Convenient location for my visit.
Stayed 1 night in Apr 2025

10/10 Excellent

Brandon James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well ran
Stayed 1 night in Mar 2025

10/10 Excellent

Tegan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

6/10 Okay

Leisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Christopher, Chicago

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was a fine hotel, and the service was good. I would stay there again. There was a small leak in my bathroom that was an annoyance, and I was given a future upgrade, which I found insufficient. It is still a fine hotel.
Stayed 3 nights in Mar 2025

6/10 Okay

Sharon R

Disliked: Cleanliness
The environment on the outside was very clean. But my room I wasn’t impressed it had dust everywhere the from the fridge to the floor & the towels were not all the way clean. Ms.Brittany was the best when it came to helping out with any concerns. Even wen I did notify them my room was not clean no apologies all they did was say oh will send someone up there.
Stayed 4 nights in Mar 2025

8/10 Good

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Neil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great View
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in a great location

Beautiful hotel, friendly staff. Loved the keyless check in. Only stayed one night but would happily stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

John

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities
Very nice, sparkling clean, and friendly staff.Highly Recommend
Stayed 6 nights in Mar 2025

8/10 Good

Guy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. The room could have been cleaned a little bit better.
Stayed 4 nights in Mar 2025

6/10 Okay

Rahul, Sacramento

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Overall, I had a pleasant experience at the hotel. The location was convenient, and I opted to upgrade my room for a more comfortable stay. Room had a nice view but away from Big Ben The room was spacious. I requested to change the room for better view. Hotel staff relocated us after reaching to them multiple times. 2nd room had nice view but not so comfortable room. Breakfast was included in our package However, the breakfast was a major disappointment. We stayed for five days, and the same breakfast was served every morning. It would be great if you could introduce some variety to the breakfast menu to ensure a more enjoyable experience for your guests. Overall 3 star experience stay at Park Plaza London Riverbank.
Stayed 5 nights in Mar 2025

10/10 Excellent

Rosa Elena Montante

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very well placed hotel, walking distance to the central tourist attraction and excellent staff who were very helpful
Stayed 4 nights in Mar 2025

6/10 Okay

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The key to our room wouldnt work so had to wait a while until it was sorted. Not ideal after travelling along time and we were tired. But ither than that, the hotel was good and breakfast was amazing
Stayed 1 night in Mar 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Amazing hotel, front desk staff very welcoming, whole of hotel very clean breakfast amazing
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Staff & service, room comfort
Stayed 2 nights in Mar 2025