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Park Plaza London Riverbank

4.0 star property

Photo gallery for Park Plaza London Riverbank

Bar (on property)
Executive Room, 1 Double Bed, River View
Exterior
Suite, 1 Bedroom, Balcony, River View
Suite, 1 Bedroom, Balcony, River View

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Air conditioning

Explore the area

View map
18 Albert Embankment, London, England, SE1 7TJ
  • Place, Big Ben
    ‪15 min walk‬
  • Place, London Eye
    ‪17 min walk‬
  • Place, Buckingham Palace
    ‪5 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪37 min drive‬

Room options

View all photos for Superior Double Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Double Room

  • Sleeps 2

View all photos for Superior Twin Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Twin Room

  • Sleeps 2

View all photos for Executive Double Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Double Room

  • Sleeps 2

View all photos for Executive Twin Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for Executive Double Room with River View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Double Room with River View

  • Sleeps 2

View all photos for Studio Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Studio Room

  • Sleeps 2

View all photos for Family King Studio with Kitchenette

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Family King Studio with Kitchenette

  • Sleeps 2

View all photos for One Bedroom Suite

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

One Bedroom Suite

  • Sleeps 3

View all photos for One Bedroom Suite River View

Lobby

One Bedroom Suite River View

  • Sleeps 3

View all photos for One Bedroom Suite with River View and Balcony

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

One Bedroom Suite with River View and Balcony

  • Sleeps 3

View all photos for One Bedroom Suite with Kitchenette

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

One Bedroom Suite with Kitchenette

  • Sleeps 3

View all photos for One Bedroom Suite River View and Kitchenette

Private kitchen

One Bedroom Suite River View and Kitchenette

  • Sleeps 3

View all photos for One Bedroom Suite with River View and Balcony and Kitchenette

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

One Bedroom Suite with River View and Balcony and Kitchenette

  • Sleeps 3

View all photos for Superior Room, 1 Double Bed (Double)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Room, 1 Double Bed (Double)

9.0 out of 10
Wonderful
(129 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

8.8 out of 10
Excellent
(63 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio Room-Sofa Bed-1 Double

Studio Room-Sofa Bed-1 Double

Studio Room-Sofa Bed-1 Double

8.2 out of 10
Very good
(53 reviews)
  • Sleeps 4
  • 1 Double Bed

View all photos for Studio, 1 King Bed, Kitchenette

Studio, 1 King Bed, Kitchenette

Studio, 1 King Bed, Kitchenette

9.0 out of 10
Wonderful
(26 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

8.4 out of 10
Very good
(92 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, 2 Single Beds

Executive Room, 2 Single Beds

Executive Room, 2 Single Beds

8.2 out of 10
Very good
(14 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Double Bed, River View

Executive Room, 1 Double Bed, River View

Executive Room, 1 Double Bed, River View

9.0 out of 10
Wonderful
(54 reviews)
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

7.4 out of 10
Good
(15 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, River View

Suite, 1 Bedroom, River View

Suite, 1 Bedroom, River View

7.8 out of 10
Good
(10 reviews)
  • 1 bedroom
  • River view
  • Sleeps 5
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, Kitchenette, River View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite, 1 Bedroom, Kitchenette, River View

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchenette

Suite, 1 Bedroom, Kitchenette

Suite, 1 Bedroom, Kitchenette

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony, River View (Kitchenette)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite, 1 Bedroom, Balcony, River View (Kitchenette)

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony, River View

Suite, 1 Bedroom, Balcony, River View

Suite, 1 Bedroom, Balcony, River View

9.8 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Room

  • Sleeps 2

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Bar (on property)
Park Plaza London Westminster Bridge
  • Pool
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4.4 out of 5, Excellent, 5,315 reviews
The price is AU$411
includes taxes & fees
16 Nov - 17 Nov
Park Plaza London Westminster Bridge

About the area

London

Located in London (London City Centre), Park Plaza London Riverbank is within a 15-minute walk of Westminster Abbey and Houses of Parliament. .This hotel is 0.8 mi (1.2 km) from Westminster Bridge and 1.1 mi (1.8 km) from Big Ben.

What's nearby

  • Westminster Abbey - 12 min walk - 1.1 km
  • Big Ben - 15 min walk - 1.3 km
  • London Eye - 17 min walk - 1.4 km
  • Buckingham Palace - 5 min drive - 2.4 km
  • Trafalgar Square - 5 min drive - 2.4 km

Getting around

  • Vauxhall Station - 9 min walk
  • Lambeth North Underground Station - 14 min walk
  • Heathrow Airport (LHR) - 46 min drive

Restaurants

  • ‪Park Plaza Riverbank Restaurant - ‬1 min walk
  • ‪Mezemiso - ‬1 min walk
  • ‪City Cafe - ‬11 min walk
  • ‪Bao Yum - ‬11 min walk
  • ‪Hotel Novotel London Waterloo Bar - ‬6 min walk

About this property

Park Plaza London Riverbank

Riverfront hotel with a fitness center and a sauna
Park Plaza London Riverbank offers 645 air-conditioned accommodations with minibars and laptop-compatible safes. Plasma televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 645 air-conditioned rooms featuring minibars and plasma televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy a range of recreational amenities, including an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite for lunch or dinner at Chino Latino, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Chino Latino - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Chino - Onsite bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 40 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: GBP 25 for adults and GBP 25 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chino
  • Chino Latino

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 25.00 for adults and GBP 25.00 for children
  • Nearby parking fee: GBP 40.00 per day
  • Pet fee: GBP 25 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

Pool access available from 6:30 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

London Riverbank Park Plaza
Park Plaza London Riverbank
Park Plaza Riverbank
Park Plaza Riverbank Hotel
Park Plaza Riverbank Hotel London
Park Plaza Riverbank London
Park Plaza Riverbank London England
Park Plaza Riverbank London Hotel London
Riverbank Park Plaza London
Park Plaza Riverbank London Hotel
London Park Plaza
Park Plaza London
Park Plaza London Riverbank Hotel
Park Plaza London Riverbank Hotel
Park Plaza London Riverbank London
Park Plaza London Riverbank Hotel London

Park Plaza London Riverbank Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1757 out of 2879 reviews
Rating 8 - Good. 608 out of 2879 reviews
Rating 6 - Okay. 294 out of 2879 reviews
Rating 4 - Poor. 130 out of 2879 reviews
Rating 2 - Terrible. 90 out of 2879 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jul 2025

8/10 Good

Diana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great. We did the self checking via the app with the key. The front desk man was rude, but everyone else was super nice. The bar was a nice way to end the day. The location is fantastic. We walked all over. My only real complaint is the noise. We heard every footstep, and the couple next door having a good time at 4am. Otherwise, it was great!
Stayed 3 nights in Jul 2025

8/10 Good

Clare

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcomed by the doorman, quick check in and up to the room. Side river view, would have like full but didn’t request and only a base. Perfect for myself and 12 year old daughter. Hotel was clean, had a drink in the bar (pricey!) pool was great for a quick swim. Had a look at the kids area, would be good for those on a longer break. 25 mins walk to Waterloo/Southbank. Have also stayed at Park Plaza County Hall. Both good hotels, would recommend both.
Stayed 2 nights in Jul 2025

10/10 Excellent

irina

Stayed 2 nights in Jul 2025

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great l9catkon
Stayed 4 nights in Jul 2025

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Toni

Travelled with family
Liked: Cleanliness, property conditions & facilities
When I booked our reservation, I specficially asked for a room with a view, and thought I paid for that request only to find out upon arrival it was not an option for the size room we reserved. The view was the main reason this location was chosen. Very dissapointing. The food options were limited and TOO expensive (especially breakfast). The carpet was wet in our room upon arrival, the sink didn't drain, and the light system was difficult to work. Too many issues for the cost at this hotel. I would not stay here again.
Stayed 5 nights in Jul 2025

6/10 Okay

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Good facilities.
Stayed 1 night in Jul 2025

10/10 Excellent

Nickola

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Clarence, San Antonio

Stayed 3 nights in Jul 2025

6/10 Okay

Mark Ira

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Away from mobbed attractions. Neighborhood ambiance.
Stayed 6 nights in Jul 2025

10/10 Excellent

Yolanda, GASTONIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect! Can’t wait to go back!
Stayed 5 nights in Jun 2025

6/10 Okay

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Terrible view. Checking out going to another hotel.
Stayed 5 nights in Jul 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family friendly

Staff were lovely and the room was clean, spacious and comfortable. Very family friendly. We would definitely stay again!
Stayed 1 night in Jul 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
I appreciated the courtesy and consideration shown by the reception staff who were able to escort me around the splendid hotel complex.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jose, Fresno

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the amenities at the hotel (indoor pool, sauna & steam room). The fruit & flavored water in the lobby were a nice touch. The concierge were very helpful with booking transportation & tours. The buffet breakfast was delicious! Hotel was close to a lot of landmarks.
Stayed 2 nights in Jul 2025

10/10 Excellent

Iris, Plainfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 minutes walk from main subway lines. Victoria like has connections to everywhere in Lo do .diferente eating options and restaurants in the area. Staff were friendly facilitating check in and out. My stay was 6 nights and I would definitely return to this hotel next time in London.
Stayed 6 nights in Jul 2025

10/10 Excellent

Richard

Stayed 2 nights in Jul 2025

10/10 Excellent

Sandra Milena Villanueva

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 6 nights in Jul 2025

10/10 Excellent

Ayoade

Stayed 3 nights in Jul 2025

6/10 Okay

Deen, Ashburn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the Park Plaza Riverbank hotel from July 19 to July 25, 2025. While the hotel’s location is excellent, our overall experience was disappointing and far below expectations. At check-in, we were told that the waterfront rooms we had selected were not included in our reservation and would require an additional fee—something that was never mentioned in the booking details. We reluctantly accepted the two rooms assigned to us. However, we quickly discovered that one of the rooms had no bathroom door. When I contacted the front desk, I was told that some rooms simply don’t have bathroom doors. They did promise to move us to a different room the next day, but in the meantime, my children had to go without showers after a long 12-hour journey between flights and airports. The problems didn’t end there. After a full day of sightseeing, we returned to find that housekeeping had not cleaned our room. The espresso machine containers were empty, and the provided cups were dirty. I called customer service, and although they promised to send fresh cups and refill the machine, no one ever came. The following morning, I ordered two cups of hot milk from room service. Instead, we received two cold glasses of milk, and it took another 20 minutes for them to return with the correct order. On the third day, housekeeping failed to clean our children’s room entirely. We had to wait in our room until it was finally taken care of. Overall, this was one of the worst hotel experie
Stayed 6 nights in Jul 2025

6/10 Okay

Tenzin

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The room was very DUSTY (floors, chairs & tables). We also had to often watch our head so as to not bang it on the ceiling as the ceiling slopes like an attic on one side of the room Location wise very good as it is within 10-15 walking distance to London Eye, Big Ben and has other options to eat nearby.
Stayed 3 nights in Jul 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing, very safe and secure the staff was very helpful and amazing.
Stayed 3 nights in Jul 2025

2/10 Terrible

Carla

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property in dire needs of upgrades. Had to change room three times due to issues in the rooms. Property is not well kept. Bathrooms are cleaned properly. Major issues with pipes; back up with terrible smell, pipes makes noises during the night. The rooms had a foul odor in them regardless of how many times thry claimed they cleaned and purified the air. This hotel is not worth the headache. There are better hotels with better service in the area
Stayed 3 nights in Jul 2025

8/10 Good

Tammera, Cleveland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel close to the Tower of London, Big Ben, and Buckingham Palace. Bed was very comfortable! There is not a free breakfast and the buffet was expensive.
Stayed 2 nights in Jul 2025