See all properties
Save

Holiday Inn Express London - ExCeL by IHG

3.0 star property

Photo gallery for Holiday Inn Express London - ExCeL by IHG

Exterior
Bar (on property)
Terrace/patio
Exterior
Hypo-allergenic bedding, desk, blackout curtains, soundproofing

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Bar
  • Air conditioning

Explore the area

View map
1018 Dockside Road, London, England, E16 2FQ
  • Place, ExCeL Exhibition Centre
    ‪9 min walk‬
  • Place, O2 Arena
    ‪6 min drive‬
  • Place, Westfield Stratford City
    ‪10 min drive‬
  • Airport, London (LCY-London City)
    ‪17 min walk‬

Room options

View all photos for Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

Hypo-allergenic bedding, desk, blackout curtains, soundproofing

Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

9.4 out of 10
Exceptional
(15 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Hypo-allergenic bedding, desk, blackout curtains, soundproofing

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(17 reviews)
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Hypo-allergenic bedding, desk, blackout curtains, soundproofing

Standard Room, 1 Double Bed (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(33 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (with Free Hot Breakfast)

Hypo-allergenic bedding, desk, blackout curtains, soundproofing

Standard Room (with Free Hot Breakfast)

8.0 out of 10
Very good
(4 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Single Beds (with Free Hot Breakfast)

Hypo-allergenic bedding, desk, blackout curtains, soundproofing

Standard Room, 2 Single Beds (with Free Hot Breakfast)

7.8 out of 10
Good
(7 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Reception

Hampton by Hilton London Docklands

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 1,018 reviews
The price is AU$166
includes taxes & fees
19 Oct - 20 Oct
Hampton by Hilton London Docklands

About the area

London

Located in London (Docklands), Holiday Inn Express London - ExCeL by IHG is within a 15-minute drive of ExCeL Exhibition Centre and O2 Arena. .This hotel is 5.7 mi (9.2 km) from Westfield Stratford City and 9.1 mi (14.6 km) from London Eye.

What's nearby

  • ExCeL Exhibition Centre - 9 min walk - 0.8 km
  • O2 Arena - 6 min drive - 3.6 km
  • London Stadium - 10 min drive - 6.4 km
  • Westfield Stratford City - 10 min drive - 6.4 km
  • London Eye - 22 min drive - 13.6 km

Getting around

  • Royal Albert Station - 2 min walk
  • Barking Station - 7 min drive
  • London City Airport (LCY) - 7 min drive

Restaurants

  • ‪Caffè Nero - ‬17 min walk
  • ‪Subway - ‬16 min walk
  • ‪Pret A Manger - ‬17 min walk
  • ‪E16 Café - ‬14 min walk
  • ‪The Salt Port - Restaurant & Delicatessen - ‬5 min walk

About this property

Holiday Inn Express London - ExCeL by IHG

Hotel with free breakfast, a quick walk to ExCeL Exhibition Centre
Holiday Inn Express London - ExCeL by IHG offers 204 air-conditioned accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 204 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a television in a common area. Additional amenities at this hotel include tour/ticket assistance, a banquet hall, and a vending machine.
You can enjoy a meal at the restaurant serving the guests of Holiday Inn Express London - ExCeL by IHG, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 10:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in London? This hotel has facilities measuring 431 square feet (40 square meters), including a conference center. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served between 6:30 AM and 10:00 AM on weekdays.
Holiday Inn Express London - ExCeL by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (GBP 20 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available on weekdays 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre (431 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Self parking fee: GBP 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express London Excel Hotel
Holiday Inn Express Excel Hotel
Holiday Inn Express London Excel
Holiday Inn Express Excel
Holiday Inn Express London - ExCeL England
Express London Excel By Ihg
Holiday Inn Express London ExCeL
Holiday Inn Express London ExCeL by IHG
Holiday Inn Express London ExCeL an IHG Hotel
Holiday Inn Express London - ExCeL by IHG Hotel
Holiday Inn Express London - ExCeL by IHG London
Holiday Inn Express London - ExCeL by IHG Hotel London

Reviews

Holiday Inn Express London - ExCeL by IHG Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 494 out of 1012 reviews
Rating 8 - Good. 364 out of 1012 reviews
Rating 6 - Okay. 96 out of 1012 reviews
Rating 4 - Poor. 30 out of 1012 reviews
Rating 2 - Terrible. 28 out of 1012 reviews

Reviews

10/10 Excellent

Ann-Margaret

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the breakfast choice and timings of breakfast. Loved the proximity to Attractions and Transport links Loved the cleanliness and upkeep of the hotel and amenities
Stayed 3 nights in Jun 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little too far from downtown London
Stayed 2 nights in Jun 2025

8/10 Good

Martyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find and get to and had parking. Hotel was lovely and clean and staff were very helpful and polite and friendly. Room was lovely and clean and spacious and had air conditioning, was a little disappointed couldn't open a window but still room was lovely. Little disappointed that it was 2single mattresses put together as made it very uncomfortable to sleep but managed to get some sleep. Had a bar and restaurant which wasn't too busy and was a lovely atmosphere. But disapointed there was no jam at breakfast could only find marmite but wasn't the end of the world. Would definitely stay again
Stayed 1 night in May 2025

8/10 Good

Dannah

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The food and facilities were great! Cleanliness is spotless.
Stayed 4 nights in May 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was modern, spacious, clean and comfortable.
Stayed 4 nights in Jun 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay for business at Wxcel

Completely refreshed Wxcwllent
Stayed 2 nights in Jun 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was in an ideal location, 2 minute walk from dlr and a wonderful sight of the runway at London city airport. Hotel was very clean and all staff were professional and very helpful, I have booked this hotel again 😁
Stayed 1 night in Jun 2025

10/10 Excellent

AHMAD FAUZI

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay at the hotel. Although we had a very late check-in due to late arrival near midnight, food was still available. Overall, the facilities and cleanliness met our expectations.
Stayed 2 nights in Jun 2025

6/10 Okay

Dawn

Business traveller
Hotel is pretty standard Holiday Inn. Has a small car park at £20 per night. Restaurant has a varied menu of simple food. Service was slow and as a group of 10 our meals were delivered over the course of an hour.
Stayed 2 nights in Jun 2025

10/10 Excellent

Alastair

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern and easy to park. Will certainly be coming back again for our next stay in London
Stayed 1 night in Jun 2025

10/10 Excellent

anthony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel all good 👌👌
Stayed 1 night in May 2025

8/10 Good

marja amoye

Stayed 1 night in Jun 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Ben

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Adewonuola

Travelled with partner
Disliked: Amenities
I had a terrible experience in this hotel. My husband and I were falsely accused of smoking in the room( we have never smoked in our lives) and had 150 pounds removed from our card. It was a horrible experience but with the help of Alfred, Kingsley and Aliya, we were able to get our money back. I will never book the hotel again
Stayed 5 nights in May 2025

8/10 Good

Colette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel stayed for 1 night. Beds weren’t the most comfy and took a while for the air con to kick in so toasty for a while. Was a good stay for the price, but a few frustrations like the hairdryer didn’t work and the worst coffee ever at breakfast but I still wouldn’t be put off. I would work with google to pick up the local tube station as google maps made us get off 2 stops too early and after a long day in London, the extra 15 minutes was a bit much
Stayed 1 night in May 2025

10/10 Excellent

Foyeke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

John Andrei

Stayed 4 nights in May 2025

10/10 Excellent

Lisa

Stayed 1 night in May 2025

8/10 Good

David, Collingwood Corner

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

8/10 Good

Bethan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good night stay, simple check in and out with comfortable beds.
Stayed 1 night in May 2025

10/10 Excellent

GARY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Binesh

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for excel
Stayed 2 nights in May 2025

6/10 Okay

Beckett

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Slow check-in

Checkin took way too long, no automated process, despite 3 people being at the checkin desk they had to spend more time doing admin tasks than dealing with customers then their printer failed, so a que of 3 people took over 30 mins to wait. Not good when you are in a hurry.
Stayed 1 night in Apr 2025