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Strand Palace Hotel

4.0 star property

Photo gallery for Strand Palace Hotel

Daily full breakfast (GBP 20 per person)
Creator video
Business centre
Deluxe Studio King
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk

Explore the area

View map
372 The Strand, London, England, WC2R 0JJ
  • Place, The Strand
    ‪1 min walk‬
  • Place, Theatreland
    ‪1 min walk‬
  • Place, Covent Garden Market
    ‪2 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪47 min drive‬

Room options

View all photos for Classic Single

Classic Single

Classic Single

9.0 out of 10
Wonderful
(208 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Classic Double

Classic Double

Classic Double

8.4 out of 10
Very good
(107 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Studio Queen

Deluxe Studio Queen

Deluxe Studio Queen

8.4 out of 10
Very good
(34 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Single

Superior Single

Superior Single

8.6 out of 10
Excellent
(144 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Superior Twin

Superior Twin

Superior Twin

8.6 out of 10
Excellent
(83 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior King

Premium bedding, blackout curtains, free WiFi, bed sheets

Superior King

8.8 out of 10
Excellent
(89 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio King

Deluxe Studio King

Deluxe Studio King

8.4 out of 10
Very good
(25 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Queen

Superior Queen

Superior Queen

8.8 out of 10
Excellent
(189 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior King View

Premium bedding, blackout curtains, free WiFi, bed sheets

Superior King View

  • City view
  • Sleeps 2
  • 1 King Bed

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Exterior
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4.5 out of 5, Wonderful, 1,682 reviews
The price is AU$396
includes taxes & fees
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About the area

London

Strand Palace Hotel is centrally located in London, a 3-minute walk from Covent Garden Market and 13 minutes by foot from Piccadilly Circus. .This hotel is 1 mi (1.7 km) from Big Ben and 1.2 mi (1.9 km) from London Dungeon.

What's nearby

  • The Strand - 1 min walk - 0.0 km
  • Theatreland - 1 min walk - 0.0 km
  • Vertical Chill - 1 min walk - 0.0 km
  • Lyceum Theatre - 1 min walk - 0.2 km
  • Covent Garden Market - 2 min walk - 0.2 km

Getting around

  • Covent Garden Underground Station - 5 min walk
  • Charing Cross Station - 6 min walk
  • London City Airport (LCY) - 20 min drive

Restaurants

  • ‪WatchHouse - ‬2 min walk
  • ‪Haxells Restaurant & Bar - ‬1 min walk
  • ‪Ole & Steen - ‬1 min walk
  • ‪The Coal Hole - ‬1 min walk
  • ‪Lyceum Tavern - ‬1 min walk

About this property

Strand Palace Hotel

Art Deco hotel with a 24-hour fitness center and a 24-hour business center
Strand Palace Hotel offers 788 air-conditioned accommodations with complimentary bottled water and designer toiletries. Beds feature premium bedding. LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This London hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 788 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as complimentary bottled water and blackout drapes/curtains.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services.
Enjoy British cuisine at Haxells Restaurant & Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Haxells Restaurant & Bar - This restaurant specializes in British cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Gin Palace - Onsite bar. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; GBP 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Gin Palace
  • Haxells Restaurant & Bar

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift (76 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • Art Deco architecture
  • Built in 1909
  • Renovated entire property - January 2019
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 0-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 20 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Palace Strand
Strand Palace
Strand Palace Hotel
Strand Palace Hotel London
Strand Palace London
Hotel Strand Palace
Strand Hotel London
Strand Palace Hotel London, England
The Strand Palace Hotel
Strand Palace Hotel Hotel
Strand Palace Hotel London
Strand Palace Hotel Hotel London

Reviews

Strand Palace Hotel Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 2914 out of 4616 reviews
Rating 8 - Good. 1135 out of 4616 reviews
Rating 6 - Okay. 338 out of 4616 reviews
Rating 4 - Poor. 131 out of 4616 reviews
Rating 2 - Terrible. 98 out of 4616 reviews

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply fantastic hotel that has everything you need in and out. Clean room and full amenities, close to various transportation options and very good Spanish little restaurant right across the street. Lastly - huge shout out to Thelma at reception who was so attentive during our check in and made my mom’s day with such a sweet and personal birthday surprise! She was sooo happy!!
Stayed 1 night in Aug 2025

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our 2 nights at the strand palace was a very comfortable stay .. a couple of negatives which could of made the stay perfect are that 1-the room was quite small with very little space between the bed and the wall. 2-A variety of tea&coffee in the room but not 1 decaffeinated english tea bag ,also there wasn’t any in the restaurant only coffee. 3- 2 coffee machines seemed to literally run out of something both mornings ..the breakfast was piled on a small plate which quite frankly looked terrible .. The hotel was in a lovely position close to everything .. would stay there again despite the minor issues .
Stayed 2 nights in Aug 2025

10/10 Excellent

SHEILA

Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Grand hotel with maintenance issues.

The first night of our three night stay, we took a shower and the temperature regulator was not working properly. The temperature in the shower went from warm to cold to scalding hot over and over again. I reported it the next morning it was assured it would be fixed, however, that next evening, the same thing happened. Reported it the following morning, and yet again it was not fixed. It was a very dangerous situation, and they simply did not take care of it. Beautiful old hotel-food was just OK at the buffet. I would suggest going to breakfast elsewhere as there are many options nearby.
Stayed 3 nights in Aug 2025

10/10 Excellent

Marijan

Liked: Cleanliness, staff & service, property conditions & facilities
Welcoming.
Stayed 5 nights in Aug 2025

8/10 Good

Lowa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic experience. The staff was lovely and helpful. The room was clean, had everything I needed including a hair dryer and iron! The air con was wonderful during the warm days. Location was perfect, close to many shops and dining and tube stations. Will come again!
Stayed 3 nights in Aug 2025

6/10 Okay

RUSTU CAN, London

Disliked: Cleanliness, amenities
It’s just a okay..
Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was probably the best hotel I've ever stayed at in London, and I've stayed there countless times. It's in a fantastic area, the staff is remarkable--just a stellar place to stay.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Beautiful hotel but lacks service

Check in took a very long time. We had to return 3 times, waiting in line each time, until a room was ready……well after the 3pm check in time. We had just travelled overnight and were too tired to put up with this. Also the elevators were a disaster. Extremely long wait times.
Stayed 1 night in Aug 2025

8/10 Good

Brian

Stayed 3 nights in Aug 2025

8/10 Good

Amanda

Liked: Cleanliness, property conditions & facilities
The first room I checked into had a terrible man in the room next door- shouting and kicking the shared wall. Security did not hear anything, so I requested a change of room. Staff quickly took care of that, which I appreciate, but the next room had a lot of hallway noise- doors slamming, some kind of cool structure in a room nearby. For such a nice hotel in a convenient tourist location, and for what I paid for the room, I’d have expected it to be a little quieter and frankly a little nicer.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but clean rooms, great location. Doors/walls are thin though so you hear every passerby and noise in the hallway.
Stayed 3 nights in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very convenient and quiet

Small but comfortable room, (we booked the cheapest), remarkably quiet for central London. Very convenient for sightseeing, shopping, theatres and restaurants.
Stayed 1 night in Aug 2025

6/10 Okay

Nadine

Stayed 2 nights in Aug 2025

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful accommodations.. centrally located.. definitely will stay here again!
Stayed 2 nights in Aug 2025

8/10 Good

Margaret

Liked: Cleanliness, staff & service
Noisy room next to house keeping trolley storage
Stayed 2 nights in Aug 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When booking I asked for a room on the front of the hotel …I got it …..When checking out I asked for an extra hour …I got it …Very enjoyable stay x
Stayed 2 nights in Aug 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So convenient for Covent Garden... which is well worth a visit.
Stayed 3 nights in Jul 2025

10/10 Excellent

Chevell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A real treasure of a hotel!!!

From the front desk personal which included Trian and every other front desk person I came in contact with, they went out of the way to make sure I had a good stay. The breakfast was outstanding and the location was close to everything. The bellman was also the best. He was the absolute best, he made sure we got where we needed to go as well as getting rides when needed. This was a really nice hotel all around.
Stayed 2 nights in Aug 2025