Strand Palace Hotel

4.0 star property

Photo gallery for Strand Palace Hotel

Daily full breakfast (GBP 20 per person)
Lobby
Deluxe Studio King
Deluxe Studio King | Living area
Business centre

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Gym
  • Bar
  • 24/7 front desk

Explore the area

View map
372 The Strand, London, England, WC2R 0JJ
  • Place, Covent Garden Market
    ‪2 min walk‬
  • Place, Piccadilly Circus
    ‪13 min walk‬
  • Place, Big Ben
    ‪15 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪38 min drive‬

Room options

Classic Single

9.0 out of 10
Wonderful
(196 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Large Twin Bed

Classic Double

8.6 out of 10
Excellent
(102 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Studio Queen

8.4 out of 10
Very good
(33 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Single

8.6 out of 10
Excellent
(132 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Large Twin Bed

Superior Twin

8.6 out of 10
Excellent
(79 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Large Twin Beds

Superior King

8.8 out of 10
Excellent
(87 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Studio King

8.6 out of 10
Excellent
(24 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Superior Queen

8.8 out of 10
Excellent
(177 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior King View

  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

London

Strand Palace Hotel is centrally located in London, a 3-minute walk from Covent Garden Market and 13 minutes by foot from Piccadilly Circus. .This hotel is 1 mi (1.7 km) from Big Ben and 1.2 mi (1.9 km) from London Dungeon.

What's nearby

  • Covent Garden Market - 2 min walk - 0.2 km
  • Piccadilly Circus - 13 min walk - 1.1 km
  • Big Ben - 15 min walk - 1.3 km
  • Buckingham Palace - 4 min drive - 2.3 km
  • London Bridge - 5 min drive - 2.7 km

Getting around

  • Covent Garden Underground Station - 5 min walk
  • Charing Cross Station - 6 min walk
  • London City Airport (LCY) - 20 min drive

Restaurants

  • ‪WatchHouse - ‬2 min walk
  • ‪Haxells Restaurant & Bar - ‬1 min walk
  • ‪Ole & Steen - ‬1 min walk
  • ‪Caffè Nero - ‬2 min walk
  • ‪Lyceum Tavern - ‬1 min walk

About this property

Strand Palace Hotel

Art Deco hotel with a 24-hour fitness center and a 24-hour business center
Strand Palace Hotel offers 788 air-conditioned accommodations with complimentary bottled water and designer toiletries. Beds feature premium bedding. LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This London hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 788 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as complimentary bottled water and blackout drapes/curtains.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services.
Enjoy British cuisine at Haxells Restaurant & Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Haxells Restaurant & Bar - This restaurant specializes in British cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Gin Palace - Onsite bar. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; GBP 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Gin Palace
  • Haxells Restaurant & Bar

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift (76 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • Art Deco architecture
  • Built in 1909
  • Renovated entire property - January 2019
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 0-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 20 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Palace Strand
Strand Palace
Strand Palace Hotel
Strand Palace Hotel London
Strand Palace London
Hotel Strand Palace
Strand Hotel London
Strand Palace Hotel London, England
The Strand Palace Hotel
Strand Palace Hotel Hotel
Strand Palace Hotel London
Strand Palace Hotel Hotel London

Strand Palace Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2815 out of 4499 reviews
Rating 8 - Good. 1126 out of 4499 reviews
Rating 6 - Okay. 328 out of 4499 reviews
Rating 4 - Poor. 130 out of 4499 reviews
Rating 2 - Terrible. 100 out of 4499 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Suresh

Travelled with partner
Disliked: Staff & service
The managerial staff was devoid of any finesse or class. We were waiting to check in for four hours and we were checked in one hour after check in time of 3P. If that was not bad enough, the response of ‘Prince’ was terrible. He conveyed the impression that he was doing me a favor by checking me in after waiting for four hours in the lobby. The Strand Palace deserves better managerial staff. Two guys who I talked to were not only managerial caliber but could not even speak English well.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Fuad

Liked: Cleanliness, staff & service, amenities
Quite busy so lots of queuing including checkin, breakfast, lifts. But nice location and comfortable room although small
Stayed 1 night in Jul 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Strand Plaza is in a great location and is an excellent hotel. One thing, I asked for a taxi and got a car with driver. Triple the amount to the bus station at 4am. I wasn’t too pleased with that.
Stayed 4 nights in Jul 2025

6/10 Okay

Andy

Stayed 2 nights in Jul 2025

6/10 Okay

Edward

Business traveller
Liked: Property conditions & facilities
was fine. slow check-in and coffee machine was broken though so not great
Stayed 1 night in Jul 2025

10/10 Excellent

Mario

Stayed 3 nights in Jul 2025

10/10 Excellent

Sandra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Amazing location. Lovely, clean rooms
Stayed 1 night in Jul 2025

6/10 Okay

Vicky

Liked: Cleanliness
Stayed 4 nights in Jul 2025

6/10 Okay

Steven, Greenwith

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Travel from Australia, arrived at 3.00pm to check in, no room ready, sat in reception until 4.00pm. No apology given so a disappointing start. Went to the room, standard double and it was the smallest hotel room I have ever seen, a double bed pushed against one wall and not enough room to walk around the bed, tiny old fashioned bathroom. Fantastic location but over priced for what you get for your money which is not much!!
This is the ‘standard double’ room.
Stayed 3 nights in Jul 2025

6/10 Okay

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Olga

Stayed 4 nights in Jul 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
centrally located excellent restaurants nearby safe and very walkable!
Stayed 9 nights in Apr 2025

10/10 Excellent

Lauren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Patricia A., PALM CITY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent!
Stayed 6 nights in Jul 2025

10/10 Excellent

Keith

Stayed 2 nights in Jul 2025

6/10 Okay

Christopher

Business traveller
Liked: Cleanliness, property conditions & facilities
The rooms are always tiny. To use the toilet or shower (superior room), you need to stand by the wash basin in order to close the door, then you can access shower or toilet - it is VERY cramped.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

Incredible, lovely stay Free large chocolate bar and water on arrival in room Free bottle refill station around hotel Friendly staff, clean and comfortable room and general hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, perfect for the west end and Covent Garden. Friendly staff and a spacious room, will definitely stay here again ⭐️⭐️⭐️⭐️⭐️
Stayed 1 night in Jul 2025

2/10 Terrible

Stephen

Business traveller
Rude person in check in. Went out of her way to be unhelpful
Stayed 1 night in Jul 2025

10/10 Excellent

David

Stayed 1 night in Jul 2025

8/10 Good

Janet

Travelled with group
Kettle didn’t work and showerhead kept falling off causing the floor to get soaked. But apart from that, great hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Maria Corina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in a previous hotel without AC (not advertised) so I change to The Strand and it was a nice renovated room with a great clean and bright bathroom and the best of all that it had a working AC
Stayed 1 night in Jul 2025

10/10 Excellent

Rich

Stayed 2 nights in Jul 2025