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Strand Palace Hotel

Property class: 4

Photo gallery for Strand Palace Hotel

Breakfast, lunch, dinner served; British cuisine
Creator video
Gym
Superior Twin
Deluxe Studio King | Living area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View map
372 The Strand, London, England, WC2R 0JJ
  • Place, The Strand
    ‪1 min walk‬
  • Place, Covent Garden Market
    ‪2 min walk‬
  • Place, Piccadilly Circus
    ‪13 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪76 min drive‬

Room options

View all photos for Classic Single

Classic Single

Classic Single

9.0 out of 10
Wonderful
(234 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Classic Double

Classic Double

Classic Double

8.4 out of 10
Very good
(125 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Studio Queen

Deluxe Studio Queen

Deluxe Studio Queen

8.2 out of 10
Very good
(38 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Single

Superior Single

Superior Single

8.6 out of 10
Excellent
(170 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Superior Twin

Superior Twin

Superior Twin

8.6 out of 10
Excellent
(102 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior King

Superior King

Superior King

8.8 out of 10
Excellent
(96 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio King

Deluxe Studio King

Deluxe Studio King

8.6 out of 10
Excellent
(36 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Queen

Superior Queen

Superior Queen

8.6 out of 10
Excellent
(224 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior King View

Superior King View

Superior King View

9.0 out of 10
Wonderful
(24 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Exterior
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  • Air-conditioning
4.5 out of 5, Wonderful, 1,818 reviews
The price is AU$384
includes taxes & fees
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About the area

London

Strand Palace Hotel is centrally located in London, a 3-minute walk from Covent Garden Market and 13 minutes by foot from Piccadilly Circus. .This hotel is 1 mi (1.7 km) from Big Ben and 1.2 mi (1.9 km) from London Dungeon.

What's nearby

  • The Strand - 1 min walk - 0.0 km
  • Covent Garden Market - 2 min walk - 0.2 km
  • Thames River - 5 min walk - 0.4 km
  • Piccadilly Circus - 13 min walk - 1.1 km
  • Big Ben - 16 min walk - 1.4 km

Getting around

  • Covent Garden Underground Station - 5 min walk
  • Charing Cross Station - 6 min walk
  • London City Airport (LCY) - 20 min drive

Restaurants

  • ‪WatchHouse - ‬2 min walk
  • ‪Haxells Restaurant & Bar - ‬1 min walk
  • ‪Honest Burgers Covent Garden - ‬1 min walk
  • ‪The Coal Hole - ‬1 min walk
  • ‪The Savoy Grill - ‬1 min walk

About this property

Strand Palace Hotel

Strand Palace Hotel offers 788 air-conditioned accommodations with complimentary bottled water and designer toiletries. Beds feature premium bedding. LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This London hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 788 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as complimentary bottled water and blackout drapes/curtains.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services.
Enjoy British cuisine at Haxells Restaurant & Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Haxells Restaurant & Bar - This restaurant specializes in British cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Gin Palace - Onsite bar. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; GBP 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Gin Palace
  • Haxells Restaurant & Bar

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift (76 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • Art Deco architecture
  • Built in 1909
  • Renovated entire property - January 2019
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 0-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 20 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Palace Strand
Strand Palace
Strand Palace Hotel
Strand Palace Hotel London
Strand Palace London
Hotel Strand Palace
Strand Hotel London
Strand Palace Hotel London, England
The Strand Palace Hotel
Strand Palace Hotel Hotel
Strand Palace Hotel London
Strand Palace Hotel Hotel London

Strand Palace Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 3195 out of 5054 reviews
Rating 8 - Good. 1248 out of 5054 reviews
Rating 6 - Okay. 380 out of 5054 reviews
Rating 4 - Poor. 135 out of 5054 reviews
Rating 2 - Terrible. 96 out of 5054 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Neville

Liked: Cleanliness, staff & service, amenities
Cleanness of room
Stayed 1 night in Dec 2025

10/10 Excellent

Monika

Travelled with group
Liked: Cleanliness, staff & service, amenities
Receptionist was really nice, room clean however very small, clean bathroom but shower was getting the floor wet as there was only half door. I liked the fact that we’ve been given plantbased water bottles which we could take home.
Stayed 1 night in Jan 2026

6/10 Okay

Kai

Liked: Cleanliness, staff & service
Had asked for a for a quiet room two weeks in advance. but claimed all was sold out. Ended up in a smaller room facing a courtyard. However, doors not soundproofed by any means. Do too noisy for me. Also I had to complain to get the 10% mobile discount. Not impressed! Tought the area is great!
Stayed 2 nights in Jan 2026

8/10 Good

CARL

Liked: Cleanliness, amenities, property conditions & facilities
Amazing bed and pillows, great nights sleep Great staff and hotel in a great location
Stayed 2 nights in Jan 2026

8/10 Good

Ursula

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend warmly for elderly guests BUT Guests should be told no dinner in hotel after 7pm on a Sunday. 2 octogenarians forced to go out into the rain to find food.
Stayed 3 nights in Jan 2026

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A lovely hotel and stay
Stayed 2 nights in Jan 2026

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

4/10 Poor

David

Liked: Room comfort
Disliked: Cleanliness
Check in was a joke, got here at 15:20 and room not ready sat around for an hour then eventually got room 👎
Stayed 1 night in Jan 2026

2/10 Terrible

Susie

Stayed 1 night in Jan 2026

6/10 Okay

Helen

Travelled with family
Liked: Cleanliness, staff & service
The breakfast situation was the only thing that dissappointed us it was bedlam
Stayed 1 night in Jan 2026

10/10 Excellent

Jason J.

Liked: Cleanliness, amenities, property conditions & facilities
Great place in Covent garden. We stay a few times a year
Stayed 4 nights in Nov 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff is wonderful--everyone seems like they really enjoy working there. The room was very comfortable. The breakfast is outstanding. This is my favorite hotel in London, located in the best possible spot!
Stayed 2 nights in Jan 2026

10/10 Excellent

Karen

Stayed 1 night in Jan 2026

10/10 Excellent

Lucy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean and comfortable bed, doorman, helpful reception, complimentary water and chocolate!
Stayed 3 nights in Jan 2026

8/10 Good

Neave

Liked: Cleanliness, staff & service, amenities
Clean room.
Stayed 2 nights in Jan 2026

10/10 Excellent

Moya

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2026

2/10 Terrible

Vi minh

Disliked: Amenities
On 11 January, I book the hotel only one night but you take me two statement that’s not very good for me. I feel very upset and angry. I wish you can refund one statement for me.
Stayed 1 night in Jan 2026

10/10 Excellent

Liane

Stayed 1 night in Dec 2025

10/10 Excellent

james

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent value for money, clean and very good support from staff
Stayed 2 nights in Jan 2026

10/10 Excellent

casey leigh

Travelled with family
Liked: Cleanliness, amenities
Loved the staff and especially the bartenders.
Stayed 5 nights in Jan 2026

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, amenities
Excellent staff in all areas. Considerate and very polite. Well cooked food at breakfast. Bar areas comfortable and clean as were the rooms. We will return
Stayed 3 nights in Jan 2026

10/10 Excellent

Kellen

Liked: Amenities, property conditions & facilities
Stayed 3 nights in Dec 2025

8/10 Good

Stuart

Liked: Cleanliness, staff & service, amenities
The room was well-presented other than the draught coming through the windows (only solved by closing the shutters). We liked the Green Clean idea /£7 voucher. Found it hard to read the contents of the various bottles in the bathroom. The room was rather smaller than expected from the picture when booking
Stayed 2 nights in Jan 2026

10/10 Excellent

sally

Liked: Cleanliness, amenities, property conditions & facilities
Good value, great staff, excellent location.
Stayed 1 night in Jan 2026

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities
The hotel was in a great location for where we needed to go. All the staff were friendly and helpful. The strand palace is a great hotel in every way.
Stayed 1 night in Jan 2026