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Strand Palace Hotel

4.0 star property

Photo gallery for Strand Palace Hotel

Daily full breakfast (GBP 20 per person)
Creator video
Lobby
Business centre
Deluxe Studio King | Living area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk

Explore the area

View map
372 The Strand, London, England, WC2R 0JJ
  • Place, The Strand
    ‪1 min walk‬
  • Place, Theatreland
    ‪1 min walk‬
  • Place, Covent Garden Market
    ‪2 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪47 min drive‬

Room options

View all photos for Classic Single

Classic Single

Classic Single

9.0 out of 10
Wonderful
(209 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Classic Double

Classic Double

Classic Double

8.4 out of 10
Very good
(108 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Studio Queen

Deluxe Studio Queen

Deluxe Studio Queen

8.4 out of 10
Very good
(34 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Single

Superior Single

Superior Single

8.6 out of 10
Excellent
(145 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Superior Twin

Superior Twin

Superior Twin

8.6 out of 10
Excellent
(83 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior King

Premium bedding, blackout curtains, free WiFi, bed sheets

Superior King

8.8 out of 10
Excellent
(89 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio King

Deluxe Studio King

Deluxe Studio King

8.6 out of 10
Excellent
(26 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Queen

Superior Queen

Superior Queen

8.8 out of 10
Excellent
(189 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior King View

Premium bedding, blackout curtains, free WiFi, bed sheets

Superior King View

  • City view
  • Sleeps 2
  • 1 King Bed

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Exterior
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includes taxes & fees
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About the area

London

Strand Palace Hotel is centrally located in London, a 3-minute walk from Covent Garden Market and 13 minutes by foot from Piccadilly Circus. .This hotel is 1 mi (1.7 km) from Big Ben and 1.2 mi (1.9 km) from London Dungeon.

What's nearby

  • The Strand - 1 min walk - 0.0 km
  • Theatreland - 1 min walk - 0.0 km
  • Vertical Chill - 1 min walk - 0.0 km
  • Lyceum Theatre - 1 min walk - 0.2 km
  • Covent Garden Market - 2 min walk - 0.2 km

Getting around

  • Covent Garden Underground Station - 5 min walk
  • Charing Cross Station - 6 min walk
  • London City Airport (LCY) - 20 min drive

Restaurants

  • ‪WatchHouse - ‬2 min walk
  • ‪Haxells Restaurant & Bar - ‬1 min walk
  • ‪Ole & Steen - ‬1 min walk
  • ‪The Coal Hole - ‬1 min walk
  • ‪Lyceum Tavern - ‬1 min walk

About this property

Strand Palace Hotel

Art Deco hotel with a 24-hour fitness center and a 24-hour business center
Strand Palace Hotel offers 788 air-conditioned accommodations with complimentary bottled water and designer toiletries. Beds feature premium bedding. LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This London hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 788 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as complimentary bottled water and blackout drapes/curtains.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services.
Enjoy British cuisine at Haxells Restaurant & Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Haxells Restaurant & Bar - This restaurant specializes in British cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Gin Palace - Onsite bar. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; GBP 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Gin Palace
  • Haxells Restaurant & Bar

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift (76 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • Art Deco architecture
  • Built in 1909
  • Renovated entire property - January 2019
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 0-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 20 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Palace Strand
Strand Palace
Strand Palace Hotel
Strand Palace Hotel London
Strand Palace London
Hotel Strand Palace
Strand Hotel London
Strand Palace Hotel London, England
The Strand Palace Hotel
Strand Palace Hotel Hotel
Strand Palace Hotel London
Strand Palace Hotel Hotel London

Strand Palace Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2942 out of 4670 reviews
Rating 8 - Good. 1154 out of 4670 reviews
Rating 6 - Okay. 341 out of 4670 reviews
Rating 4 - Poor. 134 out of 4670 reviews
Rating 2 - Terrible. 99 out of 4670 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

Tamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff all friendly and so helpful. I wish we could have stayed longer.
Stayed 1 night in Aug 2025

10/10 Excellent

Sheridan

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 4 nights in Aug 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

4/10 Poor

Kylie

Liked: Cleanliness
Disliked: Room comfort
Smallest hotel room I have ever experienced. Porter stood and watched me drag my case up the steps on arrival. Check in queue was enormous with other staff members just standing by watching. Over priced bar. Poor cold breakfast.
Stayed 4 nights in Aug 2025

10/10 Excellent

James

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel for location making it accesable to all the main attractions and resturants/bars.
Stayed 1 night in Aug 2025

10/10 Excellent

Elaine

Travelled with group

Fabulous stay five stars

Great stay. Great location. Good value for money. Would definitely stay again when I visit London
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was nice and clean we liked the refill water station shower was great and powerful! Room hotel and staff were all brilliant
Stayed 2 nights in Aug 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Stayed 2 nights in Aug 2025

8/10 Good

wesley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is one of the best I’ve stayed at—spacious, spotless, and incredibly convenient. It’s centrally located, putting you close to everything.
Stayed 1 night in Aug 2025

10/10 Excellent

Dawn

Stayed 1 night in Aug 2025

6/10 Okay

Charmaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can not fault the facilities of the hotel, the room was lovely. However I paid for a superior king and on entering the room I was greeted with twin beds that had to be pushed together. On enquiring if I had a superior king I was inform I was in a superior king room. But reading on the hotels website it stated that their superior king rooms don’t come with twin beds so I’m a little confused. But apart from that the stay at the hotel was lovely and the staff were very helpful when needed.
Stayed 2 nights in Aug 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of gluten free options for breakfast!!!!
Stayed 3 nights in Aug 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
The location is terrific. The staff is helpful and friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and staff are very helpful and friendly
Stayed 1 night in Aug 2025

4/10 Poor

David

Disliked: Staff & service, property conditions & facilities

Possibly the worst 4star hotel on the Strand !!!!!

The room was so small, even though it had a super king size in it. The bathroom was so small, two people couldn't be in the room together. The tv didn't work, the pictures were pixilated throughout our stay. The window was broken. The view from the window was a wall!!! I seriously doubt I will be coming here again. Our first visit wasn't so good but after leaving comments we thought that things would have improved and we would have had a better stay but no. I will be posting similar comments on social media , so that others can avoid the place. I doubt that i will hear anything back from these comments as we are insignificant
Stayed 3 nights in Aug 2025

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Donald, Sandys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that Strand Palace situated in excellent location. Proximate to UG, bus, sights, restaurants, theatre, ATMs, etc. Walking distance to all the above. Did not like short supply of face clothes during our 5 day stay. Had to purchase these from pharmacy.
Stayed 5 nights in Aug 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Siobhan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very disappointing stay at the Strand Palace (22–24 August). I’ve stayed here five years in a row, but this time the experience was poor from start to finish. Check-in queues were extremely long, with only 2 of 5 desks staffed, and neither of my rooms were ready after the 3pm check-in time. Staff showed no empathy when I explained I had an elderly parent with me. The first night was disrupted by loud neighbours until at least 2am, and although security attended, no one followed up. Finally, the view from the room was a brick wall, which felt very careless given I’d booked two rooms. Overall, the service fell far short of previous visits, and I left feeling let down and exhausted.
Stayed 2 nights in Aug 2025

10/10 Excellent

JANET

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Strand Palace Strand London

The room and hotel facilities were clean and comfortable. Breakfast selection was more than we expected with an excellent choice of hot and cold foods. The staff were extremely helpful and courteous. The hotel was in easy walking distance to areas and points of interest. Highly recommend this hotel.
Stayed 3 nights in Aug 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Really enjoyed our stay, all good.
Stayed 2 nights in Aug 2025