Strand Palace Hotel

4.0 star property

Photo gallery for Strand Palace Hotel

Room service - dining
Premium bedding, blackout curtains, free WiFi, bed sheets
Premium bedding, blackout curtains, free WiFi, bed sheets
Bar (on property)
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Gym
  • Bar
  • 24/7 front desk

Explore the area

Map
372 The Strand, London, England, WC2R 0JJ
  • Covent Garden Market
    ‪3 min walk‬
  • Piccadilly Circus
    ‪13 min walk‬
  • Big Ben
    ‪16 min walk‬
  • London (LHR-Heathrow)
    ‪48 min drive‬

Room options

Classic Double

  • 8 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Studio Queen

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Single

  • 9 sq m
  • Sleeps 1
  • 1 Large Twin Bed

Superior Twin

  • 12 sq m
  • Sleeps 2
  • 2 Large Twin Beds

Superior King

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Superior Queen

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Studio King

  • 18 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Classic Single

  • 7 sq m
  • Sleeps 1
  • 1 Large Twin Bed

Similar properties

About the area

London

Strand Palace Hotel is centrally located in London, a 3-minute walk from Covent Garden Market and 13 minutes by foot from Piccadilly Circus. .This hotel is 1 mi (1.7 km) from Big Ben and 1.2 mi (1.9 km) from London Dungeon.

What's nearby

  • Covent Garden Market - 3 min walk - 0.3 km
  • Piccadilly Circus - 13 min walk - 1.2 km
  • Big Ben - 16 min walk - 1.4 km
  • Buckingham Palace - 5 min drive - 2.4 km
  • London Bridge - 6 min drive - 3.9 km

Getting around

  • Covent Garden Underground Station - 5 min walk
  • Charing Cross Station - 6 min walk
  • London City Airport (LCY) - 20 min drive

Restaurants

  • ‪Ole & Steen - ‬1 min walk
  • ‪Haxells Restaurant & Bar - ‬1 min walk
  • ‪WatchHouse - ‬2 min walk
  • ‪Itsu - ‬1 min walk
  • ‪The Coal Hole - ‬1 min walk

About this property

Strand Palace Hotel

Art Deco hotel with a 24-hour fitness center and a 24-hour business center
Strand Palace Hotel offers 788 air-conditioned accommodations with complimentary bottled water and designer toiletries. Beds feature premium bedding. LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This London hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 788 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as complimentary bottled water and blackout drapes/curtains.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services.
Enjoy British cuisine at Haxells Restaurant & Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Haxells Restaurant & Bar - This restaurant specializes in British cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Gin Palace - Onsite bar. Open select days.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, Hindi, Hungarian, Italian, Lithuanian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; GBP 18 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Gin Palace
  • Haxells Restaurant & Bar

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift (76 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • Art Deco architecture
  • Built in 1909
  • Renovated entire property - January 2019
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 0-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 18 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Palace Strand
Strand Palace
Strand Palace Hotel
Strand Palace Hotel London
Strand Palace London
Hotel Strand Palace
Strand Hotel London
Strand Palace Hotel London, England
The Strand Palace Hotel
Strand Palace Hotel Hotel
Strand Palace Hotel London
Strand Palace Hotel Hotel London

Strand Palace Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2485 out of 4089 reviews
Rating 8 - Good. 1062 out of 4089 reviews
Rating 6 - Okay. 310 out of 4089 reviews
Rating 4 - Poor. 135 out of 4089 reviews
Rating 2 - Terrible. 97 out of 4089 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Linzi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a little on the small side. Other than that the hotel is fantastic. The location is perfect. Would definitely stay again
Stayed 3 nights in Feb 2025

6/10 Okay

Gay

Liked: Cleanliness, property conditions & facilities, room comfort

Good stay but affected but others

The accommodation was pleasant and hotel location very convenient. Unfortunately, being on the first floor in the proximity of the kitchen strong food odours permeated the room and a spell of clattering noises heard. Returning to our room, the corridor was filled with the heavy scent of marajuana smoke which also slightly affected the atmosphere with our room. My partner found it quite disagreeable due to her acute sense of smell and had to open a window.
Stayed 1 night in Feb 2025

6/10 Okay

Mehdi

Overall ok.
Stayed 1 night in Feb 2025

10/10 Excellent

Wayne

Travelled with partner
Pay the 15 pounds pp for the breakfast buffet… outstanding
Stayed 3 nights in Feb 2025

10/10 Excellent

Jill

Hotel staff very friendly and helpful. Location great for theatres
Stayed 1 night in Feb 2025

4/10 Poor

Gerald

Travelled with partner
Disliked: Amenities
Overall we stayed one night and the room served a purpose, everything was pleasant the issue I have experienced was post stay. Upon arrival I was asked to pay a £25 refundable deposit which I was told it would be cancelled upon checkout. A week on and I have still not received the refund, but varying response from it takes 3 days to 5-7 days. Well 7 days is up and no refund.
Stayed 1 night in Feb 2025

10/10 Excellent

Donald Eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central and near to the event I was attending in London
Stayed 1 night in Feb 2025

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for walking to sights.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jaclyn

Stayed 2 nights in Feb 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Manmohan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Classic New York styled hotel in the heart of Lond

Brilliant location. Check-in was extremely quick. The Hotel is very old though and although well maintained, the design is sometimes an issue. For example as you enter the lobby there are 4-5 steps to climb and that is difficult if you have heavy bags. Also, there are just 3 small elevators for quite a large hotel so wait times are a bit. Rooms are neat and clean but the small windows make it a bit gloomy. All in all, a good hotel that I would stay at again.
Stayed 3 nights in Feb 2025

10/10 Excellent

Donna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall great hotel

Overall great location, comfy bed, service and facilities great. Room was small especially bathroom, bathroom would benefit from an update
Stayed 2 nights in Jan 2025

10/10 Excellent

Christopher, wake forest

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great experience. Friendly and helpful staff. Rooms small but clean. Location very convenient for work or leisure
Stayed 1 night in Jan 2025

10/10 Excellent

Eddie

Stayed 1 night in Jan 2025

8/10 Good

Helen

Stayed 3 nights in Feb 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Amir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice rooms, close to attraction and public transport, friendly staff
Stayed 1 night in Feb 2025

6/10 Okay

Darren

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Let down by poor service

Hotel lovely, great location - reception staff awful
Stayed 1 night in Feb 2025

10/10 Excellent

Antony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love it

Always love staying at the Strand Palace Hotel
Stayed 3 nights in Jan 2025

10/10 Excellent

Deborah Scattergood

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best location in London in great hotel

Hotel is in outstanding location. It’s the best in my opinion. Staff went out of their way to accommodate us. We arrived very early due to our flight. They were able to provide a room immediately without additional charge for early check-in. Liked everything about the hotel, but was disappointed that a la carts breakfast wasn’t available. We opted out of breakfast buffet. Nothing special and overpriced.
Stayed 3 nights in Feb 2025

6/10 Okay

Holly

Travelled with family
Room was very small. Beds and pillows were lacking. Bathroom was large. If you are tall you would have had an issue with the shower.
Stayed 3 nights in Feb 2025