Strand Palace Hotel

4.0 star property

Photo gallery for Strand Palace Hotel

Daily full breakfast (GBP 20 per person)
Lobby
Deluxe Studio King
Deluxe Studio King | Living area
Business centre

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk

Explore the area

View map
372 The Strand, London, England, WC2R 0JJ
  • Place, The Strand
    ‪1 min walk‬
  • Place, Theatreland
    ‪1 min walk‬
  • Place, Covent Garden Market
    ‪2 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪47 min drive‬

Room options

Classic Single

9.0 out of 10
Wonderful
(208 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Large Twin Bed

Classic Double

8.4 out of 10
Very good
(108 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Studio Queen

8.4 out of 10
Very good
(34 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Single

8.6 out of 10
Excellent
(144 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Large Twin Bed

Superior Twin

8.6 out of 10
Excellent
(83 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Large Twin Beds

Superior King

8.8 out of 10
Excellent
(89 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Studio King

8.4 out of 10
Very good
(25 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Superior Queen

8.8 out of 10
Excellent
(189 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior King View

  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

London

Strand Palace Hotel is centrally located in London, a 3-minute walk from Covent Garden Market and 13 minutes by foot from Piccadilly Circus. .This hotel is 1 mi (1.7 km) from Big Ben and 1.2 mi (1.9 km) from London Dungeon.

What's nearby

  • The Strand - 1 min walk - 0.0 km
  • Theatreland - 1 min walk - 0.0 km
  • Vertical Chill - 1 min walk - 0.0 km
  • Lyceum Theatre - 1 min walk - 0.2 km
  • Covent Garden Market - 2 min walk - 0.2 km

Getting around

  • Covent Garden Underground Station - 5 min walk
  • Charing Cross Station - 6 min walk
  • London City Airport (LCY) - 20 min drive

Restaurants

  • ‪WatchHouse - ‬2 min walk
  • ‪Haxells Restaurant & Bar - ‬1 min walk
  • ‪Ole & Steen - ‬1 min walk
  • ‪The Coal Hole - ‬1 min walk
  • ‪Lyceum Tavern - ‬1 min walk

About this property

Strand Palace Hotel

Art Deco hotel with a 24-hour fitness center and a 24-hour business center
Strand Palace Hotel offers 788 air-conditioned accommodations with complimentary bottled water and designer toiletries. Beds feature premium bedding. LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This London hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 788 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as complimentary bottled water and blackout drapes/curtains.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services.
Enjoy British cuisine at Haxells Restaurant & Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Haxells Restaurant & Bar - This restaurant specializes in British cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Gin Palace - Onsite bar. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; GBP 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Gin Palace
  • Haxells Restaurant & Bar

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift (76 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • Art Deco architecture
  • Built in 1909
  • Renovated entire property - January 2019
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 0-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 20 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Palace Strand
Strand Palace
Strand Palace Hotel
Strand Palace Hotel London
Strand Palace London
Hotel Strand Palace
Strand Hotel London
Strand Palace Hotel London, England
The Strand Palace Hotel
Strand Palace Hotel Hotel
Strand Palace Hotel London
Strand Palace Hotel Hotel London

Strand Palace Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2928 out of 4643 reviews
Rating 8 - Good. 1145 out of 4643 reviews
Rating 6 - Okay. 339 out of 4643 reviews
Rating 4 - Poor. 132 out of 4643 reviews
Rating 2 - Terrible. 99 out of 4643 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Really enjoyed our stay, all good.
Stayed 2 nights in Aug 2025

10/10 Excellent

Claire

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a superior single and it was a really nice room, had all facilities you would need, clean and comfortable. We requested two single rooms and they were near to each other on the first floor, to help with a friend that doesn’t like lift. So great consideration and service from front desk staff
Stayed 1 night in Aug 2025

10/10 Excellent

michelle

Stayed 2 nights in Aug 2025

10/10 Excellent

J

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great central London hotel

i had fab stay at the Strand last weekend. Smart hotel. Room was comfortable with great walk in shower, staff super friendly. had lovely lunch at restaurant both days, Two minute walk from Covent Garden. Strongly recommend.
Stayed 2 nights in Aug 2025

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful, friendly and polite staff. Rooms very clean and well serviced. Doorman especially helpful
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about Strand palace. The convenience of the location, the service and of course the wonderful breakfast spread each morning. One evening we had some cocktails in Haskell’s (I believe), the young lady serving us was a delight, I think her name was Soba, or Sona. Anyways, thank you for a fabulous experience!
Stayed 3 nights in Aug 2025

10/10 Excellent

jeremy

Liked: Cleanliness
Stayed 3 nights in Aug 2025

8/10 Good

Alexia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Strand Palace was well located and within easy walking distance of many of London’s attractions, a great perk for exploring the city. Charing Cross station is just a five-minute walk away, making it easy to arrive by train and avoid spending too much money on taxis. The hotel itself was clean and well-equipped with all the necessary amenities (breakfast is available for an additional £15 per person, which is worth it), and the staff were all great. There were a few drawbacks. The rooms were on the smaller side, though this was hardly an issue as we spent most of our time out and about. The lifts were extremely slow, with only three serving hundreds of rooms, and one was out of order for most of our stay. Our check-in experience was also frustrating: we were initially offered the wrong room, and the one we were eventually given was already occupied, which was exhausting after a long day. Despite these inconveniences, we thoroughly enjoyed our stay and found the Strand Palace to be an excellent base for a London visit.
Stayed 3 nights in Aug 2025

10/10 Excellent

James

Liked: Amenities
I was pleasantly surprised by the overall experience at the Strand Palace.
Stayed 4 nights in Aug 2025

10/10 Excellent

Michael

Stayed 3 nights in Aug 2025

6/10 Okay

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
For the price I paid the room was very small the bathroom facilities were ok apart from the toilet which has been stuck in a corner & it's a job & half to sit on you to sit with your legs closed when using it.
Stayed 1 night in Aug 2025

4/10 Poor

Loreta

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and nice hotel

A very comfortable hotel in an excellent location in the city of London. Walking distance to many attractions, restaurants, pubs and shopping. We purchased breakfast included in our stay and to our surprise, the breakfast had many food options. Pleasantly satisfied with our stay.
Stayed 4 nights in Aug 2025

8/10 Good

Carol, Truckee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great location for exploring London.
Stayed 4 nights in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, room comfort

Great location

Great location with many sights within a short walk.Good restaurant and gin bar
Stayed 4 nights in Aug 2025

10/10 Excellent

Alan

Travelled with partner
Liked: Amenities
Lovely hotel, nothing too much trouble for the staff would definitely use again
Stayed 3 nights in Aug 2025

8/10 Good

Dennison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a great location with good dining options. The shower was not great but otherwise the foom was fine ror a one night stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply fantastic hotel that has everything you need in and out. Clean room and full amenities, close to various transportation options and very good Spanish little restaurant right across the street. Lastly - huge shout out to Thelma at reception who was so attentive during our check in and made my mom’s day with such a sweet and personal birthday surprise! She was sooo happy!!
Stayed 1 night in Aug 2025

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our 2 nights at the strand palace was a very comfortable stay .. a couple of negatives which could of made the stay perfect are that 1-the room was quite small with very little space between the bed and the wall. 2-A variety of tea&coffee in the room but not 1 decaffeinated english tea bag ,also there wasn’t any in the restaurant only coffee. 3- 2 coffee machines seemed to literally run out of something both mornings ..the breakfast was piled on a small plate which quite frankly looked terrible .. The hotel was in a lovely position close to everything .. would stay there again despite the minor issues .
Stayed 2 nights in Aug 2025

10/10 Excellent

SHEILA

Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Grand hotel with maintenance issues.

The first night of our three night stay, we took a shower and the temperature regulator was not working properly. The temperature in the shower went from warm to cold to scalding hot over and over again. I reported it the next morning it was assured it would be fixed, however, that next evening, the same thing happened. Reported it the following morning, and yet again it was not fixed. It was a very dangerous situation, and they simply did not take care of it. Beautiful old hotel-food was just OK at the buffet. I would suggest going to breakfast elsewhere as there are many options nearby.
Stayed 3 nights in Aug 2025

10/10 Excellent

Marijan

Liked: Cleanliness, staff & service, property conditions & facilities
Welcoming.
Stayed 5 nights in Aug 2025