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Delta Hotels by Marriott Newcastle Gateshead

4.0 star property

Photo gallery for Delta Hotels by Marriott Newcastle Gateshead

Exterior
Reception
Family Room, 2 Queen Beds, Non Smoking
Indoor pool
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

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Marconi Way, MetroCentre, Newcastle, Gateshead, England, NE11 9XF
  • Place, Utilita Arena Newcastle
    ‪6 min drive‬
  • Place, St. James' Park
    ‪7 min drive‬
  • Place, Quayside
    ‪7 min drive‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪9 min drive‬

Room options

View all photos for Family Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Family Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(34 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

9.4 out of 10
Exceptional
(79 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed with Sofa bed, Non Smoking

9.4 out of 10
Exceptional
(18 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Gateshead

Located in Gateshead (Swalwell), Delta Hotels by Marriott Newcastle Gateshead is within a 10-minute drive of Utilita Arena Newcastle and St. James' Park. .This spa hotel is 5.2 mi (8.4 km) from Newcastle-upon-Tyne Theatre Royal and 5.3 mi (8.5 km) from University of Newcastle-upon-Tyne.

What's nearby

  • Utilita Arena Newcastle - 6 min drive - 5.6 km
  • St. James' Park - 7 min drive - 5.8 km
  • Newcastle-upon-Tyne Theatre Royal - 7 min drive - 7.5 km
  • Quayside - 7 min drive - 7.5 km
  • Northumbria University - 8 min drive - 7.8 km

Getting around

  • Bank Foot Station - 7 min drive
  • Metrocentre Station - 18 min walk
  • Newcastle Intl. Airport (NCL) - 16 min drive

Restaurants

  • ‪YO! Sushi - ‬9 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Popeyes Louisiana Kitchen - ‬7 min walk
  • ‪Caffè Nero - ‬11 min walk
  • ‪IKEA Restaurant - ‬6 min walk

About this property

Delta Hotels by Marriott Newcastle Gateshead

Pet-friendly hotel with a full-service spa connected to a shopping center in Gateshead
Delta Hotels by Marriott Newcastle Gateshead offers 150 accommodations with safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 49-inch Smart televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision.

The Comfort Zone has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. The spa is open select days.
Stay in one of 150 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a hot tub. This hotel also features complimentary wireless internet access, a hair salon, and wedding services.
Grab a bite to eat at Cast Iron Bar & Grill, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Full breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7 AM to 11 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Gateshead? This hotel has 5586 square feet (519 square meters) of space consisting of conference space and 9 meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7 AM and 11 AM.
Cast Iron Bar & Grill - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7 AM to 11 AM on weekends; GBP 18.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cast Iron Bar & Grill

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 5,586 square feet of conference space
  • 9 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1989
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 18.50 per person
  • Pet fee: GBP 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision

Property is also known as

Marriott Hotel Gateshead Newcastle
Marriott Hotel Metrocentre
Metrocentre Marriott Hotel
Newcastle Gateshead Marriott Hotel Metrocentre
Newcastle Gateshead Marriott Metrocentre
Newcastle Marriott Hotel Metrocentre
Newcastle Marriott Metrocentre
Marriott Gateshead
Newcastle Gateshead Marriott Hotel Metrocentre
Delta Hotels by Marriott Newcastle Gateshead Hotel
Delta Hotels by Marriott Newcastle Gateshead Gateshead
Delta Hotels by Marriott Newcastle Gateshead Hotel Gateshead

Delta Hotels by Marriott Newcastle Gateshead Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 352 out of 571 reviews
Rating 8 - Good. 141 out of 571 reviews
Rating 6 - Okay. 49 out of 571 reviews
Rating 4 - Poor. 18 out of 571 reviews
Rating 2 - Terrible. 11 out of 571 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel near all the shops. Staff were friendly stayed here numerous times. good value for money.
Stayed 1 night in Aug 2025

6/10 Okay

john

Liked: Cleanliness, staff & service
The Bathroom was a bit dated there was black mold on silicone near shower door also taps very hard to turn on and off in bath
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Louise

Stayed 1 night in Aug 2025

10/10 Excellent

Raw

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Us and Grandchildren

Brought our grandchildren for a night away and the room was great. Twin queen beds and spacious.
Stayed 1 night in Aug 2025

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Richard

Stayed 1 night in Aug 2025

10/10 Excellent

Angela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Clean spacious room. Pleasant Reception sraff
Stayed 1 night in Aug 2025

4/10 Poor

Georgie

Stayed 1 night in Jul 2025

10/10 Excellent

Dot

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel...lovely staff...clean and spacious room and bathroom...brilliant bteakfast...no complaints at all xx
Stayed 1 night in Jul 2025

6/10 Okay

Patricia

Stayed 1 night in Jul 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a family of four we shared a spacious family room. Some of the highlights were…. Beds comfy and plenty of towels. Lots of sockets for charging etc. breakfast was fab. Still and sparkling water in reception free of charge is a lovely touch. Pool facilities excellent and warm. Pool charging area fab. Lovely staff. We had a lovely time and hope to return.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay, room was perfect, staff friendly, food was lovely. Will definitely stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Raymond D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very spacious room, excellent TV and facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Genna

Travelled with family
Stayed 1 night in Jul 2025

8/10 Good

Joan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very convenient for Metrocentre shopping and retail park. Friendly staff, clean and comfortable. Furnishing a bit tired
Stayed 1 night in Jul 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Rebecca

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was lovely, staff were so helpful and nice. Breakfast was very nice. Pool was great! They allowed children till later. Family friendly. My child said 10/10
Stayed 1 night in Jul 2025

6/10 Okay

BERNARD

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Jack

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Wayne

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Could do better

I travel frequently for business and usually stay on the Quayside when in Newcastle, but opted to try the Marriott Gateshead due to its location and past reputation. Unfortunately, the stay was disappointing. The room was uncomfortably hot and the air conditioning was ineffective, despite raising this with reception. Housekeeping was well below standard — towels were stained (one even smelt of food), toiletries weren’t replenished over five nights despite requests, and used glasses weren’t cleaned. On one day, I even stepped on a small pebble that had somehow ended up in the room — I always remove my shoes, so can only assume it came in with housekeeping. The bathroom was dated and in need of a deep clean, with visible mould. The TV repeatedly turned itself off, and the remote control had no battery cover — just a piece of tape holding it together. I was also surprised to be asked whether I wanted daily cleaning, which felt like a cost-saving measure rather than a service option. I said yes, but the standard remained poor throughout. As a long-standing business traveller, I expect better from a Marriott-branded hotel. I won’t be returning, but hope this feedback helps improve the experience for others.
Stayed 5 nights in Jul 2025

10/10 Excellent

ADELE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025