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Malmaison Newcastle

4.0 star property

Photo gallery for Malmaison Newcastle

Cocktail bar
Exterior
Lobby sitting area
Lobby
Cocktail bar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
104 Quayside, Newcastle-upon-Tyne, England, NE1 3DX
  • Place, Quayside
    ‪2 min walk‬
  • Place, The Glasshouse
    ‪4 min walk‬
  • Place, Northumbria University
    ‪7 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.2 out of 10
Wonderful
(76 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

9.4 out of 10
Exceptional
(9 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Bridge View Room

Bridge View Room | View from room

Bridge View Room

9.4 out of 10
Exceptional
(19 reviews)
  • River view
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Bridge View Twin

Bridge View Twin | View from room

Bridge View Twin

7.6 out of 10
Good
(5 reviews)
  • River view
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Club Deluxe

Club Deluxe

Club Deluxe

9.6 out of 10
Exceptional
(16 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Double

Standard Double Double

Standard Double Double

9.8 out of 10
Exceptional
(6 reviews)
  • 24 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Club Deluxe Bridge View

Club Deluxe Bridge View

Club Deluxe Bridge View

9.0 out of 10
Wonderful
(28 reviews)
  • River view
  • 25 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite

Junior Suite

8.8 out of 10
Excellent
(3 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite

Suite

Suite

8.8 out of 10
Excellent
(5 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Signature Suite

Signature Suite

Signature Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About the area

Newcastle-upon-Tyne

With a stay at Malmaison Newcastle in Newcastle-upon-Tyne (Quayside), you'll be within a 5-minute drive of St. James' Park and Quayside. .This spa hotel is 0.2 mi (0.3 km) from Live Theatre Newcastle and 0.4 mi (0.6 km) from Bessie Surtees House.

What's nearby

  • Quayside - 2 min walk - 0.2 km
  • Gateshead Millennium Bridge - 3 min walk - 0.3 km
  • The Glasshouse - 4 min walk - 0.4 km
  • Northumbria University - 7 min walk - 0.7 km
  • St. James' Park - 17 min walk - 1.4 km

Getting around

  • Manors Station - 9 min walk
  • Manors Station - 10 min walk
  • Newcastle Intl. Airport (NCL) - 17 min drive

Restaurants

  • ‪The Glasshouse - ‬6 min walk
  • ‪Khai Khai - ‬6 min walk
  • ‪The Bridge Tavern - ‬7 min walk
  • ‪Pitcher & Piano Newcastle - ‬2 min walk
  • ‪Greggs - ‬4 min walk

About this property

Malmaison Newcastle

Malmaison Newcastle offers 122 accommodations with safes and coffee/tea makers. Plasma televisions come with premium satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Newcastle-upon-Tyne hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.
Stay in one of 122 guestrooms featuring plasma televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and tour/ticket assistance.
Satisfy your appetite for lunch or dinner at Chez Mal Brasserie, a restaurant which specializes in British cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Newcastle-upon-Tyne? This hotel has facilities measuring 1259 square feet (117 square meters), including conference space. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Chez Mal Brasserie - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Mal Bar - This cocktail bar serves lunch only. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Parking on site (GBP 10 per night)
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 23 for adults and GBP 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chez Mal Brasserie
  • Mal Bar

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,259 square feet of conference space

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open select days
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Plasma TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests driving to the property should contact this property in advance (e.g., directions)

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Full-service spa

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

1 total pets

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for GBP 30.0 per night

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 23 for adults and GBP 12 for children
  • Self parking fee: GBP 10 per night
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Malmaison Hotel

Malmaison Hotel Newcastle

Malmaison Newcastle

Newcastle Malmaison

Malmaison Newcastle Hotel Newcastle-upon-Tyne

Malmaison Newcastle Hotel

Malmaison Newcastle Newcastle-upon-Tyne

Malmaison Newcastle Hotel

Malmaison Newcastle Newcastle-upon-Tyne

Malmaison Newcastle Hotel Newcastle-upon-Tyne

Malmaison Newcastle Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 699 out of 1012 reviews
Rating 8 - Good. 193 out of 1012 reviews
Rating 6 - Okay. 76 out of 1012 reviews
Rating 4 - Poor. 28 out of 1012 reviews
Rating 2 - Terrible. 16 out of 1012 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Keith, Morpeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly helpful staff
Stayed 1 night in Feb 2026

10/10 Excellent

Adele

Liked: Cleanliness, staff & service, amenities
Room was clean, spacious and comfortable. Much better after the renovation. Staff helpful and friendly at check in/out. Great location. We will stay again
Stayed 1 night in Feb 2026

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Excellent location
Stayed 1 night in Feb 2026

10/10 Excellent

Daniel

Stayed 1 night in Dec 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities
Great service check in lovely breakfast clean and spacious room
Stayed 2 nights in Feb 2026

10/10 Excellent

SHIRLEY

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel. Clean, newly decorated and friendly staff
Stayed 1 night in Feb 2026

10/10 Excellent

Ben

Stayed 1 night in Feb 2026

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities
Lovely big room, nice staff, great view of bridge
Stayed 2 nights in Jan 2026

10/10 Excellent

Aileen

Liked: Cleanliness, staff & service, amenities
Very welcoming reception staff . Lovely room with great view of bridge
Stayed 1 night in Jan 2026

10/10 Excellent

HELEN

Liked: Cleanliness, amenities, property conditions & facilities
Excellent welcome by reception staff, super clean and comfortable room. Parking in the car park immediately opposite was really easy in allocated hotel spaces and only £6 for the night. Would highly recommend!
Stayed 1 night in Jan 2026

10/10 Excellent

HARRY

Stayed 2 nights in Jan 2026

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities
Spotless and the food was amazing Lovely hotel
Stayed 1 night in Jan 2026

10/10 Excellent

Lynne

Stayed 1 night in Jan 2026

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities
Room was amazing !!!
Stayed 1 night in Jan 2026

10/10 Excellent

James

Stayed 1 night in Jan 2026

10/10 Excellent

Neil

Stayed 1 night in Jan 2026

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, amenities
The room was spotless and the staff were friendly and helpful. Great location. I would definitely stay again.
Stayed 2 nights in Jan 2026

8/10 Good

Nichola

Liked: Cleanliness, staff & service, amenities
Was a lovely stay ,thanks. Was alot of doors slamming closed this morning ,was ABIT noisy ,think maybes was the cleaners. All ok apart from that.
Stayed 1 night in Jan 2026

10/10 Excellent

Jason

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
.
Stayed 3 nights in Jan 2026

8/10 Good

sharron

Liked: Cleanliness, amenities, property conditions & facilities
Immaculately clean and amazing staff
Stayed 1 night in Jan 2026

10/10 Excellent

Paul

Stayed 1 night in Jan 2026

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Lovely spacious room and friendly staff
Stayed 1 night in Jan 2026

10/10 Excellent

Ian

Stayed 2 nights in Jan 2026

6/10 Okay

Siobhan

Stayed 1 night in Jan 2026

10/10 Excellent

PADDY

Stayed 1 night in Jan 2026