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Hyatt Place London City East

4.0 star property

Photo gallery for Hyatt Place London City East

Rooftop terrace
Property video
Cocktail bar
Lobby
Premium Room, 1 King Bed, Terrace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Black Lion House, 45 Whitechapel Road, London, England, E11DU
  • Place, Brick Lane
    ‪3 min walk‬
  • Place, Old Spitalfields Market
    ‪9 min walk‬
  • Place, Tower of London
    ‪13 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪86 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Bathroom

Room, 1 King Bed

9.2 out of 10
Wonderful
(79 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(18 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Balcony

Premium Room, 1 King Bed, Balcony

Premium Room, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Terrace

Premium Room, 1 King Bed, Terrace

Premium Room, 1 King Bed, Terrace

  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(25 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Single Beds

9.2 out of 10
Wonderful
(10 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds

8.4 out of 10
Very good
(8 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for 1 King Bed Balcony with Sofa

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

1 King Bed Balcony with Sofa

  • City view
  • 24 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds, City View

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

King Room

  • Sleeps 2
  • Free Wi-Fi

King Room With Sofa Bed

  • Sleeps 2
  • Free Wi-Fi

Premium King Room With Balcony

  • Sleeps 2
  • Free Wi-Fi

View all photos for Premium King Room With Terrace

Property grounds

Premium King Room With Terrace

  • Sleeps 2
  • Free Wi-Fi

Room With 2 Single Beds

  • Sleeps 2
  • Free Wi-Fi

Deluxe Room With 2 Single Beds

  • Sleeps 2
  • Free Wi-Fi

Premium King Bed With Sofa&Balcony

  • Sleeps 2
  • Free Wi-Fi

Deluxe King Room With City View

  • Sleeps 2
  • Free Wi-Fi

2 Twin Beds With City View Deluxe

  • Sleeps 2
  • Free Wi-Fi

Deluxe King Room

  • Sleeps 2
  • Free Wi-Fi

Similar properties

View from room
The Tower Hotel, by Thistle
London City Centre
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Breakfast available
4.2 out of 5, Very good, 10,006 reviews
The price is AU$231
includes taxes & fees
25 May - 26 May
The Tower Hotel, by Thistle

About the area

London

With a stay at Hyatt Place London City East in London (Shoreditch), you'll be steps from Brick Lane and 8 minutes by foot from Old Spitalfields Market. .This hotel is 0.9 mi (1.5 km) from The Gherkin and 1 mi (1.7 km) from Tower of London.

What's nearby

  • Brick Lane - 3 min walk - 0.3 km
  • Old Spitalfields Market - 9 min walk - 0.8 km
  • Liverpool Street - 12 min walk - 1.0 km
  • Tower of London - 13 min walk - 1.1 km
  • Tower Bridge - 19 min walk - 1.6 km

Getting around

  • Aldgate East Station - 4 min walk
  • Fenchurch Street Station - 13 min walk
  • London City Airport (LCY) - 20 min drive

Restaurants

  • ‪Pocketsquare Skyline Bar and Terrace - ‬1 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Exmouth Coffee - ‬3 min walk
  • ‪The White Hart - ‬3 min walk
  • ‪The Castle - ‬3 min walk

About this property

Hyatt Place London City East

Hyatt Place London City East offers 280 air-conditioned accommodations with safes and hair dryers. 55-cm Smart televisions come with digital channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 280 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, hair dryers, and toothbrushes and toothpaste. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at Sotto Cucina & Bar or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Sotto Cucina & Bar - Onsite restaurant.
PocketSquare Skyline Bar - Onsite cocktail bar. Open select days.
The Market - Onsite coffee shop. Open 24 hours. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • PocketSquare Skyline Bar
  • Sotto Cucina & Bar
  • The Market

Things to do

  • 24-hour gym

Family friendly

  • Children's games
  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • Area rugs in room
  • No lift
  • Tile flooring in room

More

  • 9 floors
  • Banquet hall
  • Built in 2021
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-cm smart TV with digital channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per day

Welcoming dogs only

2 total pets

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Children can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12 per person
  • Pet fee: GBP 25 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Service fee: 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Place London City London

Hyatt Place London City East Hotel

Hyatt Place London City East London

Hyatt Place London City East Hotel London

Hyatt Place London City East Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 631 out of 1067 reviews
Rating 8 - Good. 306 out of 1067 reviews
Rating 6 - Okay. 88 out of 1067 reviews
Rating 4 - Poor. 22 out of 1067 reviews
Rating 2 - Terrible. 20 out of 1067 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Joe

Stayed 1 night in Feb 2026

10/10 Excellent

Sai Cheong

Stayed 9 nights in Feb 2026

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities
Excellent hotel. Everywhere including room clean and very comfortable. Will definitely stay here again.
Stayed 1 night in Feb 2026

10/10 Excellent

Sandra

Stayed 3 nights in Feb 2026

10/10 Excellent

Roxana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay, clean and comfortable room, very friendly staff. We will be back!
Stayed 5 nights in Feb 2026

10/10 Excellent

Richa

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly
Stayed 2 nights in Feb 2026

10/10 Excellent

Arina

Liked: Cleanliness, staff & service
Super location, clean!
Stayed 2 nights in Feb 2026

8/10 Good

Andrew, Forest Row

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and (mainly) efficient and helpful staff, good facilities.
Stayed 2 nights in Feb 2026

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Hyatt Place East London was fantastic. Warm and friendly staff willing to help with any assistance you may need. The restaurant on site had an amazing dinner and breakfast options. The sky bar has a great view of London while you drink or snack.
Stayed 1 night in Feb 2026

10/10 Excellent

Nilyufar

Liked: Cleanliness, amenities, property conditions & facilities
Friendly Staff, clean room, Comfortable beds. Small but stocked gym. I paid for added breakfast and it was great breakfast, especially appreciated vegan sausage to have with eggs
Stayed 1 night in Dec 2025

10/10 Excellent

Christina

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel in the middle of Stratford Westfield. Great bar with nice food and cocktails. Staff we polite and friendly. Room was great too, comfy bed, average sized bathroom but all was clean and tidy. Worked well for me on a solo work trip.
Stayed 1 night in Oct 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Simplistic check in. Clean room. Secure lifts - need a room card to access floors. Ample breakfast offering. Modern fitness room. Friendly staff always helpful
Stayed 2 nights in Feb 2026

8/10 Good

Cayo

Liked: Cleanliness, staff & service, amenities
good
Stayed 2 nights in Jan 2026

8/10 Good

Douglas

Business traveller
Liked: Cleanliness, staff & service, amenities
Everything was great with my stay. However, they charged me a so-called "discretionary service fee" that was not disclosed at checkin. This is an unpleasant way to leave a hotel.
Stayed 4 nights in Jan 2026

10/10 Excellent

Ambil, Ryde

Liked: Cleanliness, amenities, property conditions & facilities
clean room. Courteous staff,
Stayed 3 nights in Jan 2026

8/10 Good

Steven

Stayed 1 night in Jan 2026

10/10 Excellent

damien

Stayed 1 night in Jan 2026

8/10 Good

Abhishek

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great! The hotel is located in a great location surrounded by shops and restaurants and within half a mile of the tube station. The only feedback I have is that the rooms got kind of cold at night and the heating system was capped for a certain temperature. It was not a deal breaker but I love my room toasty, which didn't seem achievable. Also breakfast was excellent!
Stayed 9 nights in Jan 2026

10/10 Excellent

scott

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel & good location
Stayed 1 night in Nov 2025

10/10 Excellent

Jesse

Stayed 1 night in Jan 2026

8/10 Good

Sonia

Liked: Cleanliness, staff & service, amenities
Amazing staff at front desk who welcomed us. The hotel gave us some freebies because it was my birthday, which really made the stay special. Sadly, we couldn't make use of the drinks vouchers. Room was very clean and views great of canary wharf skyline. However, room felt much smaller than the photos and not 21sq meters as it says on the room information when booking through this site. It was quite compact and armchair was hidden in a small 1-2sq meter square next to bathroom. Not very soundproof when it comes to sounds in the hallway. You do have everything you need and more, though, fridge, capsule coffee machine, kettle, usb plugs, and more. We enjoyed the location as well. Very close to Aldgate east which quickly takes you to other parts of zone 1 with just Hammersmith & city line or district line. We got free breakfast one day for my birthday and it was quite a nice breakfast considering it's a hotel buffet. Fry up options as well as pastries, yogurts and toppings and a variety of hot and cold drinks, including milk alternatives. If the room had been bigger and not as close to the door, making it feel like you were right in the hallway, this would have been 6 stars!
Stayed 3 nights in Jan 2026

10/10 Excellent

Myeisha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was a nice hotel to stay in. Clean and cloae to the train stations.
Stayed 2 nights in Dec 2025

4/10 Poor

Charlotte

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
The pictures on the booking site do not prepare you for the area or the frontage of this hotel
Stayed 2 nights in Dec 2025

10/10 Excellent

Kumail Abbas

Stayed 1 night in Jan 2026

10/10 Excellent

Nicole

Stayed 3 nights in Dec 2025