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Hyatt Place London City East

4.0 star property

Photo gallery for Hyatt Place London City East

Rooftop terrace
Premium Room, 1 King Bed, Terrace
Restaurant
Cocktail bar
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping

Explore the area

View map
Black Lion House, 45 Whitechapel Road, London, England, E11DU
  • Place, Brick Lane
    ‪3 min walk‬
  • Place, Old Spitalfields Market
    ‪8 min walk‬
  • Place, Tower of London
    ‪13 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪56 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Bathroom

Room, 1 King Bed

9.2 out of 10
Wonderful
(60 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(18 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed, Balcony

Premium Room, 1 King Bed, Balcony

Premium Room, 1 King Bed, Balcony

9.4 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Terrace

Premium Room, 1 King Bed, Terrace

Premium Room, 1 King Bed, Terrace

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(22 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Single Beds

9.0 out of 10
Wonderful
(8 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Single Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 2 Single Beds

8.0 out of 10
Very good
(7 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for 1 King Bed Balcony with Sofa

1 bedroom, hypo-allergenic bedding, in-room safe, desk

1 King Bed Balcony with Sofa

  • 24 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, City View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(6 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, City View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 2 Single Beds, City View

8.8 out of 10
Excellent
(3 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

King Room

  • Sleeps 2

King Room With Sofa Bed

  • Sleeps 2

View all photos for Premium King Room With Balcony

Living area

Premium King Room With Balcony

  • Sleeps 2

View all photos for Premium King Room With Terrace

Property grounds

Premium King Room With Terrace

  • Sleeps 2

Room With 2 Single Beds

  • Sleeps 2

Deluxe Room With 2 Single Beds

  • Sleeps 2

Premium King Bed With Sofa&Balcony

  • Sleeps 2

Deluxe King Room With City View

  • Sleeps 2

2 Twin Beds With City View Deluxe

  • Sleeps 2

Deluxe King Room

  • Sleeps 2

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About the area

London

With a stay at Hyatt Place London City East in London (Shoreditch), you'll be steps from Brick Lane and 8 minutes by foot from Old Spitalfields Market. .This hotel is 0.9 mi (1.5 km) from The Gherkin and 1 mi (1.7 km) from Tower of London.

What's nearby

  • Brick Lane - 3 min walk - 0.3 km
  • Old Spitalfields Market - 8 min walk - 0.7 km
  • Tower of London - 13 min walk - 1.1 km
  • The Gherkin - 13 min walk - 1.1 km
  • Tower Bridge - 19 min walk - 1.6 km

Getting around

  • Aldgate East Station - 4 min walk
  • Fenchurch Street Station - 13 min walk
  • London City Airport (LCY) - 20 min drive

Restaurants

  • ‪Exmouth Coffee - ‬3 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Pocketsquare Skyline Bar and Terrace - ‬1 min walk
  • ‪Grounded - ‬2 min walk
  • ‪Efes - ‬1 min walk

About this property

Hyatt Place London City East

Hotel with a rooftop terrace, steps from Brick Lane
Hyatt Place London City East offers 280 air-conditioned accommodations with safes and hair dryers. 55-cm Smart televisions come with digital channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 280 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, hair dryers, and toothbrushes and toothpaste. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at Sotto Cucina & Bar or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Sotto Cucina & Bar - Onsite restaurant.
PocketSquare Skyline Bar - Onsite cocktail bar. Open select days.
The Market - Onsite coffee shop. Open 24 hours. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • PocketSquare Skyline Bar
  • Sotto Cucina & Bar
  • The Market

Things to do

  • 24-hour gym

Family friendly

  • Children's games
  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • Area rugs in room
  • No lift
  • Tile flooring in room

More

  • 9 floors
  • Banquet hall
  • Built in 2021
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-cm smart TV with digital channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per day
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12 per person
  • Pet fee: GBP 25 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Service fee: 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Place London City London
Hyatt Place London City East Hotel
Hyatt Place London City East London
Hyatt Place London City East Hotel London

Reviews

Hyatt Place London City East Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 600 out of 1020 reviews
Rating 8 - Good. 295 out of 1020 reviews
Rating 6 - Okay. 87 out of 1020 reviews
Rating 4 - Poor. 19 out of 1020 reviews
Rating 2 - Terrible. 19 out of 1020 reviews

Reviews

10/10 Excellent

Michael

Stayed 1 night in Aug 2025

10/10 Excellent

Nicholas

10/ 10

There was a little confusion / delay when we checked in, however this was resolved to our satisfaction professionally and to our satisfaction- We found all the staff very friendly and helpful - breakfast on the 9th floor was a great way to start the day & also for a drink before heading out at night ! Handy location to walk to brick lane , Spitalfields and local tube!
Stayed 3 nights in Aug 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Daravan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at Hyatt Place London City East. The staff were friendly, welcoming, and quick to respond to anything we needed. The room was clean, comfortable, and well-maintained throughout our visit. Breakfast had plenty of delicious options, and the location was perfect—close to major attractions and restaurants. Overall, everything exceeded our expectations. Highly recommend this hotel and would definitely stay here again!
Stayed 4 nights in Aug 2025

10/10 Excellent

Manpreet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the most wonderful weekend stay here. Was welcomed by the reception staff which was very polite, professional and went all out to make our stay special. It was our 17 year wedding anniversary so was gifted a free drink to have at the roof top terrace which was so lovely and nice view of the London skyline. Our roof was lovely and even had a heart shape design on the bed to make out occasion even more special. The added bits this hotel went out of there way truly made out stay the best experience. The breakfast buffet was really tasty and could not fault a thing with our stay. I would highly recommend staying here. Beds were comfy room was immaculate and overall best staycation. Thanks to the staff that made my stay extra special.
Stayed 1 night in Aug 2025

10/10 Excellent

cyrus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel friendly staff very close to the train station
Stayed 3 nights in Aug 2025

8/10 Good

Nizaam

Liked: Cleanliness, amenities, property conditions & facilities
Clean and convenient
Stayed 2 nights in Aug 2025

10/10 Excellent

LalaRukh

Stayed 2 nights in Aug 2025

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice and modern, but the rooms feel a bit empty and cold. They lack comfort and a cosy feeling. Breakfast took a while because the small restaurant didn’t have enough tables. Service was good and staff were friendly and helpful, room features good with to with streaming options
Stayed 1 night in Aug 2025

10/10 Excellent

Angelika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Great hotel! Amazing city view from balcony, clean and quiet room, comfortable bed and lovely services 😊 high recommended!
Stayed 1 night in Aug 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities

Sams visit.

Very good, close to shops, staff very friendly.
Stayed 3 nights in Aug 2025

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels we've stayed in in London, we highly recommend
Stayed 1 night in Aug 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious and very quiet. The restaurant on property had delicious food and great service.
Stayed 4 nights in Jul 2025

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely clean central

Very central for what we needed, clean room, nice as had aircon and large shower, roof top terrace was a bit of a disappointment with their mixologist, wasn’t a good cocktail and was ill during the night, was like dish water, overpriced for what it was, nice views though.
Stayed 1 night in Aug 2025

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Sukhpreet

Liked: Cleanliness
Lobby on lower floor. Rooms were minimal but clean. Exterior was not the best especially late at night.
Stayed 2 nights in Aug 2025

10/10 Excellent

SANDRA

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located close to transportation and food.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another splendid stay.

They looked after me attentively again and granted me my request to stay in my preferred room.
Stayed 3 nights in Aug 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable. Breakfast was good and staff very friendly and helpful. Everything is walking distance- tube/Tesco convenient store and market. I would recommend and would stay again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Charlotte

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel central and great for families
Stayed 1 night in Jul 2025

10/10 Excellent

Dwayne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

10/10 Excellent

Joanne, San Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was great. Breakfast was yummy. Quiet room.
Stayed 2 nights in Aug 2025