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Hyatt Place London City East

Photo gallery for Hyatt Place London City East

Rooftop terrace
Property video
Cocktail bar
Lobby
Premium Room, 1 King Bed, Terrace
Luxury
4.0 star property
9.0

Wonderful

Modern elegance with stunning city views

Modern elegance meets urban convenience with spacious, quiet rooms and stunning city views from the rooftop bar. Start your day with a delightful breakfast and unwind in the sky bar, all while enjoying the friendly service and excellent location near public transport.

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Black Lion House, 45 Whitechapel Road, London, England, E11DU
  • Place, Brick Lane
    ‪3 min walk‬
  • Place, Old Spitalfields Market
    ‪9 min walk‬
  • Place, Tower of London
    ‪13 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪86 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Bathroom

Room, 1 King Bed

9.2 out of 10
Wonderful
(77 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(18 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Balcony

Premium Room, 1 King Bed, Balcony

Premium Room, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Terrace

Premium Room, 1 King Bed, Terrace

Premium Room, 1 King Bed, Terrace

  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(25 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Single Beds

9.2 out of 10
Wonderful
(10 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds

8.4 out of 10
Very good
(8 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for 1 King Bed Balcony with Sofa

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

1 King Bed Balcony with Sofa

  • City view
  • 24 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds, City View

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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Exterior
The Tower Hotel, by Thistle
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  • Restaurant
  • Gym
  • Breakfast available
4.2 out of 5, Very good, 9,883 reviews
The price is AU$235
includes taxes & fees
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The Tower Hotel, by Thistle

About the area

London

With a stay at Hyatt Place London City East in London (Shoreditch), you'll be steps from Brick Lane and 8 minutes by foot from Old Spitalfields Market. .This hotel is 0.9 mi (1.5 km) from The Gherkin and 1 mi (1.7 km) from Tower of London.

What's nearby

  • Brick Lane - 3 min walk - 0.3 km
  • Old Spitalfields Market - 9 min walk - 0.8 km
  • Tower of London - 13 min walk - 1.1 km
  • The Gherkin - 13 min walk - 1.1 km
  • Tower Bridge - 19 min walk - 1.6 km

Getting around

  • Aldgate East Station - 4 min walk
  • Fenchurch Street Station - 13 min walk
  • London City Airport (LCY) - 20 min drive

Restaurants

  • ‪Burger King - ‬3 min walk
  • ‪Exmouth Coffee - ‬3 min walk
  • ‪Pocketsquare Skyline Bar and Terrace - ‬1 min walk
  • ‪The Castle - ‬3 min walk
  • ‪The White Hart - ‬3 min walk

About this property

Hyatt Place London City East

Hyatt Place London City East offers 280 air-conditioned accommodations with safes and hair dryers. 55-cm Smart televisions come with digital channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 280 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, hair dryers, and toothbrushes and toothpaste. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at Sotto Cucina & Bar or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Sotto Cucina & Bar - Onsite restaurant.
PocketSquare Skyline Bar - Onsite cocktail bar. Open select days.
The Market - Onsite coffee shop. Open 24 hours. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • PocketSquare Skyline Bar
  • Sotto Cucina & Bar
  • The Market

Things to do

  • 24-hour gym

Family friendly

  • Children's games
  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • Area rugs in room
  • No lift
  • Tile flooring in room

More

  • 9 floors
  • Banquet hall
  • Built in 2021
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-cm smart TV with digital channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per day
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12 per person
  • Pet fee: GBP 25 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Service fee: 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Place London City London
Hyatt Place London City East Hotel
Hyatt Place London City East London
Hyatt Place London City East Hotel London

Hyatt Place London City East Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 627 out of 1059 reviews
Rating 8 - Good. 305 out of 1059 reviews
Rating 6 - Okay. 86 out of 1059 reviews
Rating 4 - Poor. 21 out of 1059 reviews
Rating 2 - Terrible. 20 out of 1059 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jesse

Stayed 1 night in Jan 2026

8/10 Good

Sonia

Liked: Cleanliness, staff & service, amenities
Amazing staff at front desk who welcomed us. The hotel gave us some freebies because it was my birthday, which really made the stay special. Sadly, we couldn't make use of the drinks vouchers. Room was very clean and views great of canary wharf skyline. However, room felt much smaller than the photos and not 21sq meters as it says on the room information when booking through this site. It was quite compact and armchair was hidden in a small 1-2sq meter square next to bathroom. Not very soundproof when it comes to sounds in the hallway. You do have everything you need and more, though, fridge, capsule coffee machine, kettle, usb plugs, and more. We enjoyed the location as well. Very close to Aldgate east which quickly takes you to other parts of zone 1 with just Hammersmith & city line or district line. We got free breakfast one day for my birthday and it was quite a nice breakfast considering it's a hotel buffet. Fry up options as well as pastries, yogurts and toppings and a variety of hot and cold drinks, including milk alternatives. If the room had been bigger and not as close to the door, making it feel like you were right in the hallway, this would have been 6 stars!
Stayed 3 nights in Jan 2026

10/10 Excellent

Myeisha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was a nice hotel to stay in. Clean and cloae to the train stations.
Stayed 2 nights in Dec 2025

4/10 Poor

Charlotte

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
The pictures on the booking site do not prepare you for the area or the frontage of this hotel
Stayed 2 nights in Dec 2025

10/10 Excellent

Kumail Abbas

Stayed 1 night in Jan 2026

10/10 Excellent

Nicole

Stayed 3 nights in Dec 2025

10/10 Excellent

Elsie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was very clean. Staff were excellent.
Stayed 1 night in Jan 2026

10/10 Excellent

Omoria

Stayed 1 night in Dec 2025

10/10 Excellent

yana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We appreciated the friendly staff
Stayed 4 nights in Dec 2025

8/10 Good

Rob

Stayed 2 nights in Dec 2025

10/10 Excellent

Hillary

Stayed 3 nights in Dec 2025

8/10 Good

Damian

Stayed 1 night in Dec 2025

8/10 Good

Josh

Stayed 4 nights in Dec 2025

10/10 Excellent

Hilary

Travelled with group
Liked: Cleanliness, staff & service, amenities
The staff were friendly, efficient and helpful. The room was spotless, comfy beds and pillows, and sofa in the room was lovely. Also a very good breakfast at a reasonable price. And very handy for London, even central London easily accessible as only 5’ walk to Tube station
Stayed 1 night in Dec 2025

10/10 Excellent

Sunil

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 5 nights in Dec 2025

10/10 Excellent

Justine

Liked: Cleanliness, amenities, property conditions & facilities
Room was great. We had a balcony and view of the city which was stunning. Staff were lovely and very helpful. Recommend staying here. This was actually my 2nd time and somewhere I will continue staying when I come to London. Fabulous place to stay
Stayed 1 night in Dec 2025

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean very minimalist. Stag was friendly and helpful. The location is convenient and close to transit. The area must have been quite nice at one time but looks rundown and we felt a bit uncomfortable getting back at night.
Stayed 4 nights in Oct 2025

10/10 Excellent

Pinhas

Stayed 3 nights in Nov 2025

10/10 Excellent

Jason

Stayed 1 night in Dec 2025

6/10 Okay

Ellie

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

6/10 Okay

Amarjit

Business traveller
Liked: Cleanliness, staff & service, amenities
Room service was very poor. Supposed to take 40mins but took almost 1.5h
Stayed 2 nights in Dec 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities
Room was good. Bed creaked a lot and the pillows were a bit soggy. Bar was very pricey! Breakfast was fine and the staff were lovely
Stayed 2 nights in Dec 2025

8/10 Good

Samuel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All very clean and quiet. The only complaint is that the window faced a cement wall.
Stayed 3 nights in Nov 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service
Great small hotel. Friendly staff, good location in the east end, smaller but clean and comfortable rooms. Comfortable bed. Good shower!
Stayed 1 night in Nov 2025

6/10 Okay

True Refrigeration Uk

Business traveller
Pretty average, but dirty, cleaning cones out when not cleaning, dirty lobby, cramped breakfast area. Advertised as Shoreditch it’s not. It’s fine if it’s cheap but don’t think you are staying in some flash Hyatt, it’s very standard. Kettle didn’t work, iron was old, dirty and half working.
Stayed 1 night in Dec 2025