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DoubleTree by Hilton London - Greenwich

4.0 star property

Photo gallery for DoubleTree by Hilton London - Greenwich

Junior Suite, 1 King Bed, Non Smoking
Meeting facility
Meeting facility
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Air conditioning
  • 24/7 front desk
  • Gym

Explore the area

View map
Catherine Grove, London, England, SE10 8FR
  • Cutty Sark
    ‪14 min walk‬
  • O2 Arena
    ‪7 min drive‬
  • ExCeL Exhibition Centre
    ‪10 min drive‬
  • London (LHR-Heathrow)
    ‪49 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Twin Room, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 1 Queen Bed (Deluxe)

Family Room, 1 Queen Bed (Deluxe)

Family Room, 1 Queen Bed (Deluxe)

9.4 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Family Room, 1 Queen Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Bathroom shower

Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(19 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Twin Room, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(12 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Single Bed, Non Smoking

Room, 1 Single Bed, Non Smoking

Room, 1 Single Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | View from room

Deluxe Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Bathroom shower

Deluxe Room, 1 Queen Bed, Non Smoking

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Novotel London Greenwich

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
4.1 out of 5, Very good, 1,003 reviews
The price is AU$157
includes taxes & fees
31 Aug - 1 Sept
Novotel London Greenwich

About the area

London

With a stay at DoubleTree by Hilton London - Greenwich in London (Greenwich), you'll be within a 5-minute drive of Greenwich Market and University of Greenwich. .This hotel is 0.9 mi (1.4 km) from Cutty Sark and 0.9 mi (1.5 km) from National Maritime Museum.

What's nearby

  • Cutty Sark - 14 min walk - 1.3 km
  • National Maritime Museum - 16 min walk - 1.4 km
  • Royal Observatory - 19 min walk - 1.6 km
  • O2 Arena - 7 min drive - 4.6 km
  • ExCeL Exhibition Centre - 10 min drive - 5.9 km

Getting around

  • Deptford Bridge DLR Station - 4 min walk
  • Greenwich Station - 10 min walk
  • London City Airport (LCY) - 34 min drive

Restaurants

  • The Coffee Room Deptford
  • Chestnut Cafe
  • ‪The Birds Nest - ‬7 min walk
  • ‪Jun Tai - ‬5 min walk
  • ‪JinJiang Chinese Restaurant - ‬5 min walk

About this property

DoubleTree by Hilton London - Greenwich

Hotel with a restaurant, near Greenwich Market
DoubleTree by Hilton London - Greenwich offers 146 accommodations with laptop-compatible safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

Stay in one of 146 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Grab a bite to eat at O1, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
O1 - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Late night fare is available from 24-hour room service.

Languages

Bulgarian, Czech, English, Filipino, French, German, Greek, Hindi, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Parking on site (GBP 25 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 19 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • O1

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 1946
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 20
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 19.00 per person
  • Self parking fee: GBP 25.00 per night
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 18 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Greenwich Mercure
Greenwich Mercure London
London Greenwich Mercure
London Mercure Greenwich
Mercure Greenwich
Mercure Greenwich Hotel
Mercure Greenwich Hotel London
Mercure Greenwich London
DoubleTree Hilton London Greenwich
Mercure London Greenwich England
Mercure London Greenwich Hotel
Greenwich Hotel London
DoubleTree Hilton Greenwich
DoubleTree by Hilton London - Greenwich Hotel
DoubleTree by Hilton London - Greenwich London
DoubleTree by Hilton London - Greenwich Hotel London

DoubleTree by Hilton London - Greenwich Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 547 out of 1002 reviews
Rating 8 - Good. 287 out of 1002 reviews
Rating 6 - Okay. 85 out of 1002 reviews
Rating 4 - Poor. 46 out of 1002 reviews
Rating 2 - Terrible. 37 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
All aspects of stay excellent apart from disappointment re size of room.Probably should have realised this may be normal for London area.Room ok for 1 person not 2 and as quite often my “luck” the air conditioning units were outside the window. Arrived back after a lengthy day at 5pm to find room needed replenishing re towels etc.This was dealt with promptly and efficiently on request.
Stayed 2 nights in May 2025

6/10 Okay

Sarah

Travelled with group
Liked: Staff & service
Room wasnt the best lost of stains ,smelt like we were staying in a fast food chain , this was the case on 1st and liwer ground top floor was fine , staff are helpfull , not the best double tree , great for commuting, safe ,
Stayed 1 night in May 2025

10/10 Excellent

Chyna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Nadine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great team, friendly proffesional. A really nice bar and the rooms were great.
Stayed 1 night in May 2025

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Virushigaa

Stayed 5 nights in May 2025

10/10 Excellent

Janel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I chose this hotel because it was close to the start of the London Marathon but found the surrounding neighbourhood quite charming. The staff were friendly and professional and prompt to answer questions and respond to requests.
Stayed 4 nights in Apr 2025

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is situated on a very quiet road at is a short walk from transport links and Greenwich high street. The staff were very helpful. I would definitely stay here again if I'm in the area.
Stayed 2 nights in Apr 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Mary

Stayed 1 night in Apr 2025

10/10 Excellent

Sophie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Smooth check in process. Room was ready when we arrived at 2pm, which was really helpful. Room was clean and modern, with a nice view. Hotel was situated on a lovely street, it felt safe. Not forgetting the cookies they give you at check in. They are the best.
Stayed 1 night in Apr 2025

6/10 Okay

Courtney

Stayed 4 nights in Apr 2025

10/10 Excellent

Teri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Perfect hotel for a night or two in London. Great location, polite and helpful staff and delicious food, at very reasonable prices.
Stayed 1 night in Apr 2025

10/10 Excellent

Ye

Stayed 5 nights in Mar 2025

10/10 Excellent

Callum

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Lisa

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Shireen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Honest review

This is my second time staying here .i requested the top floor as before as the veiws were beautiful and so was the room. Unfortunstely the condition of the room was poor .i paid to stay in the delux queen family room .Unfortunately the only thing delux was the price i paid for it . The walls had marks on it and the shower was grimy. Its a good job i walk with my cleaning products .The mini bar condist of water,sparkiling water a can of coke and a can of sprite. I stayed for 2 days and no coke or sprite on the second day . Had to call for housekeeping as my room had not been cleaned when we returned . On our last day we had not checked out as yet and there was maintenance being carried out on the 9th floor early in the morning .The rooms were being done. This hopefully explains the lack of care in the rooms However, knowing that the rooms were being repaired or refurbished why let them out ????. Also heads up if you are looking to book here and you drive book your parking in advance spaces are very limited .Also the bathtobes are very small .i am a size 12 and it did not fit. The breafast is ok .Really hope the rooms get sorted out .
Stayed 2 nights in Mar 2025

10/10 Excellent

charles

Stayed 1 night in Mar 2025

6/10 Okay

Sheila

Liked: Cleanliness, staff & service
Overall average hotel, good location for greenwich area. Restaurant & bar area nice. Rooms small
Stayed 4 nights in Mar 2025

10/10 Excellent

HANNAH

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay always!
Stayed 1 night in Feb 2025

4/10 Poor

RICHARD, CORAL SPRINGS

Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Philip

Stayed 3 nights in Mar 2025

10/10 Excellent

Philip

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Feb 2025