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DoubleTree by Hilton London - Docklands Riverside

4.0 star property

Photo gallery for DoubleTree by Hilton London - Docklands Riverside

City view
Breakfast, lunch, dinner served; international cuisine
Junior Suite, 1 King Bed, Balcony, River View
Breakfast, lunch, dinner served; international cuisine
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
265 Rotherhithe Street, London, England, SE16 5HW
  • O2 Arena
    ‪5 min drive‬
  • Tower of London
    ‪6 min drive‬
  • ExCeL Exhibition Centre
    ‪7 min drive‬
  • London (LCY-London City)
    ‪11 min drive‬

Room options

View all photos for Family Room

In-room safe, desk, laptop workspace, iron/ironing board

Family Room

  • 36 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Room, 2 Double Beds (Deluxe)

Family Room, 2 Double Beds (Deluxe)

Family Room, 2 Double Beds (Deluxe)

  • 33 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite | Living area

Suite

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, River View

Junior Suite, 1 King Bed, Balcony, River View

Junior Suite, 1 King Bed, Balcony, River View

  • 33 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

View from room

Deluxe Room, 1 Queen Bed

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area

Suite, 2 Bedrooms

  • 26 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

  • 26 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Lobby

Hilton London Canary Wharf

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (1001)
The price is AU$510
for 1 room
includes taxes & fees
2 July - 3 July
Hilton London Canary Wharf

About the area

London

Located in London (Southwark), DoubleTree by Hilton London - Docklands Riverside is within a 15-minute drive of Tower of London and St. Paul's Cathedral. .This hotel is 4.4 mi (7.1 km) from Royal Observatory and 4.6 mi (7.4 km) from London Eye.

What's nearby

  • O2 Arena - 5 min drive - 3.3 km
  • Tower of London - 6 min drive - 3.3 km
  • ExCeL Exhibition Centre - 7 min drive - 4.9 km
  • St. Paul's Cathedral - 10 min drive - 5.3 km
  • London Eye - 12 min drive - 6.5 km

Getting around

  • Surrey Quays Station - 5 min drive
  • Rotherhithe Overground Station - 20 min walk
  • London City Airport (LCY) - 32 min drive

Restaurants

  • ‪The Ledger Building - ‬11 min drive
  • ‪Cafe Brera - ‬17 min walk
  • ‪The Grapes - ‬10 min drive
  • ‪Bread Street Kitchen by the River - ‬9 min drive
  • ‪Gaucho Canary Wharf - ‬17 min walk

About this property

DoubleTree by Hilton London - Docklands Riverside

Riverfront hotel with bars and a fitness center
DoubleTree by Hilton London - Docklands Riverside offers 378 accommodations with laptop-compatible safes and safes. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Smart televisions are featured in guestrooms. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 378 guestrooms featuring refrigerators and Smart televisions. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Stop by Columbia for lunch, dinner, or brunch, where this restaurant specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a computer station, express check-in, and express check-out. Planning an event in London? This hotel has 9322 square feet (866 square meters) of space consisting of conference space and 14 meeting rooms. A ferry terminal shuttle is provided at no charge, and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Columbia - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Urban Beach - This bar specializes in international cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Columbia Bar - This bar specializes in international cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

Languages

Arabic, English, French, Lithuanian, Portuguese, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free ferry terminal shuttle
  • Parking on site (GBP 20 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 21.95 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Columbia
  • Columbia Bar
  • Urban Beach

Things to do

  • Gym
  • Library
  • Stereo
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • 9,322 square feet of conference space
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1991
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 47-inch smart TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 21.95 per person
  • Self parking fee: GBP 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton London Docklands
Hilton London Docklands Riverside
Hilton Riverside Hotel London Docklands
Hilton Riverside London Docklands
London Docklands Hilton
London Docklands Riverside
London Docklands Riverside Hilton
DoubleTree Hilton London Docklands Riverside Hotel
DoubleTree Hilton Docklands Riverside Hotel
DoubleTree Hilton London Docklands Riverside
DoubleTree Hilton Docklands Riverside
DoubleTree by Hilton London - Docklands Riverside Hotel
DoubleTree by Hilton London - Docklands Riverside London
DoubleTree by Hilton London - Docklands Riverside Hotel London

DoubleTree by Hilton London - Docklands Riverside Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 486 out of 1000 reviews
Rating 8 - Good. 291 out of 1000 reviews
Rating 6 - Okay. 117 out of 1000 reviews
Rating 4 - Poor. 60 out of 1000 reviews
Rating 2 - Terrible. 46 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Sameera

Stayed 1 night in Mar 2025

6/10 Okay

Kathryn

Liked: Staff & service, property conditions & facilities
Good location, but reliable on boat service running (which it wasn’t on the Sunday morning due to low tide). Would have scored higher but another occupant was given a key to our room and attempted access twice late on Saturday evening. Duty manager was helpful next morning but it did mean a sleepless night
Stayed 1 night in Mar 2025

8/10 Good

Kelly

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Rakesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Experience
Stayed 5 nights in Mar 2025

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service
Alexander welcomed us straight away as soon we walked in with a smile on his face, he also checked us in as it was quite busy at the reception desk. He was amazing, so welcoming and so interactive The room I stayed in was average, especially the bath tub, marks on the door, chipped , scratched furniture. Should not be called delux , not near
Stayed 1 night in Mar 2025

10/10 Excellent

shannon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
me, my partner and my friend really enjoyed our stay. the beds were super comfortable and the room was so nice, exactly like the photo.
Stayed 1 night in Mar 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Rosie

Liked: Cleanliness, staff & service, property conditions & facilities
10/10 EXCEPTIONAL!
Stayed 1 night in Feb 2025

4/10 Poor

CHRIS

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean nice hotel
Stayed 1 night in Mar 2025

2/10 Terrible

Pradeep

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a comfortable stay. Over charged me The amenities were unsuitable for a 4.star

10/10 Excellent

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, easy to get to places we wanted, polite staff and just a great general place to stay. Will be staying there in future
Stayed 2 nights in Feb 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly Staff
Stayed 2 nights in Feb 2025

8/10 Good

Aqsa

Liked: Staff & service
Stayed 1 night in Feb 2025

6/10 Okay

Samiyah

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Dan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly, quality, would stay again!

Great stay, helpful staff, great breakfast and service!
Stayed 1 night in Feb 2025

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Stuart

Stayed 1 night in Feb 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Zoe

Stayed 1 night in Feb 2025

10/10 Excellent

Beatrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Younis is the best!

Younis the reception staff really made my visit perfect.
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Friendly helpful staff,
Stayed 1 night in Feb 2025

2/10 Terrible

Irfan

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Ignore

First heating was not working then after a few hours light went in the room please do not book this place waste of money and trip
Stayed 1 night in Feb 2025

2/10 Terrible

Folasade

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025