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Best Western Greater London Hotel

3.0 star property

Photo gallery for Best Western Greater London Hotel

Restaurant
Reception
Desk, blackout curtains, iron/ironing board, free WiFi
Property amenity
Indoor wedding

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Business services
  • 24/7 front desk

Explore the area

View map
60 Cranbrook Road, Ilford, England, IG1 4NH
  • Place, Exchange Ilford
    ‪3 min walk‬
  • Place, Valentines Park
    ‪3 min walk‬
  • Place, Ilford Cricket Club
    ‪12 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪119 min drive‬

Room options

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • City view
  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

7.2 out of 10
Good
(12 reviews)
  • City view
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Single Beds, Non Smoking

  • City view
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room, 2 Double Beds, Non Smoking

Family Room, 2 Double Beds, Non Smoking

Family Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Family Room, Multiple Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Family Room, Multiple Beds, Non Smoking

  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Apartment, Multiple Beds, Non Smoking, Balcony

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Apartment, Multiple Beds, Non Smoking, Balcony

  • City view
  • 1 bedroom
  • Sleeps 8
  • 2 King Beds
  • Free Wi-Fi

View all photos for Standard Apartment, Multiple Beds, Non Smoking, Kitchen

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Apartment, Multiple Beds, Non Smoking, Kitchen

  • City view
  • 1 bedroom
  • Sleeps 7
  • 3 Double Beds and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room With Double Bed-Non-Smoking

Bathroom

Standard Room With Double Bed-Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

2 Double Beds, Non-Smoking, Family Room

  • Sleeps 4
  • Free Wi-Fi

Standard Room With Single Bed, Non-Smoking

  • Sleeps 1
  • Free Wi-Fi

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • Free Wi-Fi

1 Double 1 Single, Non-Smoking, Family Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Apartment-2 King Beds, Non-Smoking, Two Bedrooms, Two Sofabeds, Balcony, Kitchen

Desk, blackout curtains, iron/ironing board, free WiFi

Apartment-2 King Beds, Non-Smoking, Two Bedrooms, Two Sofabeds, Balcony, Kitchen

  • Sleeps 6
  • Free Wi-Fi

View all photos for Apartment-3 Double 1 Single Bed, Non-Smoking, Two Bedrooms, Kitchen

Desk, blackout curtains, iron/ironing board, free WiFi

Apartment-3 Double 1 Single Bed, Non-Smoking, Two Bedrooms, Kitchen

  • Sleeps 7
  • Free Wi-Fi

Similar properties

Bar (on property)
Best Western London Ilford Hotel
Valentines
  • Parking included
  • Free Wi-Fi
  • Breakfast available
  • Business services
3.6 out of 5, Good, 1,003 reviews
The price is AU$116
includes taxes & fees
18 May - 19 May
Best Western London Ilford Hotel

About the area

Ilford

With a stay at Best Western Greater London Hotel, you'll be centrally located in Ilford, within a 10-minute drive of ExCeL Exhibition Centre and Thames River. .This hotel is 8.5 mi (13.7 km) from London Bridge and 8.6 mi (13.9 km) from St. Paul's Cathedral.

What's nearby

  • Exchange Ilford - 3 min walk - 0.3 km
  • Valentines Park - 3 min walk - 0.3 km
  • Cineworld London - Ilford - 9 min walk - 0.8 km
  • Ilford Cricket Club - 12 min walk - 1.1 km
  • South Park - 4 min drive - 1.7 km

Getting around

  • Gants Hill Underground Station - 2 min drive
  • Ilford Station - 3 min walk
  • London City Airport (LCY) - 19 min drive

Restaurants

  • ‪The Great Spoon of Ilford - ‬1 min walk
  • ‪Costa Coffee - ‬4 min walk
  • ‪Jono's - ‬2 min walk
  • ‪Pizza Hut - ‬1 min walk
  • ‪Dixy Chicken - ‬4 min walk

About this property

Best Western Greater London Hotel

Best Western Greater London Hotel offers 41 accommodations with coffee/tea makers and complimentary toiletries. This Ilford hotel provides complimentary wired and wireless Internet access. Bathrooms include shower/tub combinations. Housekeeping is offered on request and irons/ironing boards can be requested.
Make yourself at home in one of the 41 guestrooms. Complimentary wired and wireless internet access is available. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include desks and coffee/tea makers, and housekeeping is provided on request.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a banquet hall.
Satisfy your appetite at the hotel's coffee shop/cafe. To-go breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in Ilford? This hotel has 431 square feet (40 square meters) of space consisting of a conference center and meeting rooms.
To-go breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 7.99 for adults and GBP 7.99 for children
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference centre (431 square foot of space)
  • Coworking space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (122 centimetre wide door)
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of food locally-sourced
  • Banquet hall
  • Double-glazed windows
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Please note all reservation cancellation, modification, or amendment requests must be submitted and confirmed via email.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100 per accommodation, per stay
  • Breakage deposit: GBP 100 per stay
  • A damage deposit of GBP 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately GBP 7.99 for adults and GBP 7.99 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
This property uses solar energy
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Best Western Greater

Best Western Greater London

Best Western Greater London Hotel

Best Western Greater London Hotel Ilford

Best Western Greater London Ilford

BEST WESTERN Greater London Hotel Ilford, Essex

Greater London Hotel Ilford

Best Western Greater London Hotel Hotel

Best Western Greater London Hotel Ilford

Best Western Greater London Hotel Hotel Ilford

Best Western Greater London Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 85 out of 339 reviews
Rating 8 - Good. 118 out of 339 reviews
Rating 6 - Okay. 66 out of 339 reviews
Rating 4 - Poor. 33 out of 339 reviews
Rating 2 - Terrible. 37 out of 339 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

John

Stayed 2 nights in Oct 2025

10/10 Excellent

Sthefanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gostei muito das camas e edredons, super quentinhos pra um frio congelante. Recepção maravilhosa, café da manhã aceitável. So o quarto q achei pequeno pra uma família de 4 pessoas.
Stayed 3 nights in Jan 2026

8/10 Good

Andrzej, Castleford

Liked: Cleanliness, amenities, property conditions & facilities
All good except it takes them a while to refund/unblock "breakage deposit" after check out
Stayed 2 nights in Dec 2025

6/10 Okay

Trilok

Business traveller
Liked: Staff & service
Budget hotel and you get the feeling all the way. Bed linen were crisp so a 👍
Stayed 1 night in Dec 2025

10/10 Excellent

MARIA

Liked: Cleanliness, amenities, property conditions & facilities
I loved my stay at this hotel! The room and bathroom were super clean, and the bed was really comfortable. Great location close to the etube, and the staff were very friendly and helpful. Would definitely stay again :)
Stayed 2 nights in Nov 2025

6/10 Okay

MARTIN

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction noise in the property at 9am I had a late check-in and really need to sleep a little later as I was so tired - Then got a knock at 11am by housekeeping to tell me its now check out time and I had to vacate the room - Very abrupt and rude
Stayed 1 night in Dec 2025

10/10 Excellent

Rao

Stayed 1 night in Nov 2025

8/10 Good

Jodie

Liked: Staff & service
Quality of the hotel is reflected in the price. Staff however were helpful, polite and courteous. If I needed a hotel in this area I would use this hotel again
Stayed 3 nights in Nov 2025

10/10 Excellent

Ramesh Prasad

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Very nice hotel we enloyed during ours stay all great
Stayed 6 nights in Oct 2025

4/10 Poor

Peter

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Great price for a overnight stay, the room was clean and the bed comfortable, and easy to navigate to from the train station. I can't for the life of me think why a room would need 18 individual plug sockets? The negative side is the rooms are small and compact with no windows for fresh air which makes the room very hot and there is no air conditioning. We where rudely awakened by building works going on directly outside our room and could also hear carpet cleaners going in the room below. The was no hot water on our arrival and through out the rest of the evening, so wasn't able to freshen up until the following morning. The staff where friendly and attentive, but overall disappointing.
Stayed 1 night in Nov 2025

6/10 Okay

Tabitha

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Staff was friendly, room was clean, very lacking in amenities. No lamps other than the bright over head lights. No temperature control other than turning radiator on or off and a couple of adjustments. Two Tiny towels, only two pillows for two people and they did give us more when asked but were kinda grumpy about it. No shampoo or conditioner. Shower gel was very watered down and the pump stopped working
Stayed 3 nights in Oct 2025

8/10 Good

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room.
Stayed 2 nights in Nov 2025

6/10 Okay

Ibrahim

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Just okay room
Stayed 2 nights in Aug 2025

10/10 Excellent

Tina Fong Ting Wong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff who are flexible to accommodate customers needs.
Stayed 7 nights in Oct 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All new rooms and very clean. Still waiting for release of our deposit.
Stayed 1 night in Oct 2025

10/10 Excellent

Tina Fong Ting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 4 nights in Oct 2025

10/10 Excellent

DAVID

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff Very clean We stayed overnight to make a busy weekend in London,Perfect for the price. Close to Ilford station so the use of the Elizabethan line came in handy. Gants Hill station for the Central line. is a bus ride away . Overall cant fault the Hotel.
Stayed 1 night in Sep 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to transportation, but very noisy. Understandably in the city and expected. Staff was really nice
We traveled to London to see John Summit
Stayed 2 nights in Sep 2025

8/10 Good

A R Ashiqur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and excellent location
Stayed 2 nights in Sep 2025

8/10 Good

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If your bank is not from the UK. Pay in advance before you come or bring cash to pay for your stay. NonUK bank cards not accepted. That said, the stay was great. Best breakfast provided that I ever had. Staff was very apologetic about the corporate decision on cards and was extremely helpful in all other matters.
Stayed 4 nights in Aug 2025

8/10 Good

Claire

Travelled with family
Liked: Cleanliness, staff & service

Good but wouldn’t stay here again

The staff were very friendly and helpful. The room it self, while clean was incredibly hot so it wasn’t comfortable. There were fans but all that did was push warm air around. There was also no bedside or small lighting which meant you either had a very bright overhead light on or left in darkness. It was convenient for the station and to get into London but based on not sleeping well due to the heat I wouldn’t stay here again.
Stayed 2 nights in Sep 2025

8/10 Good

Terence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very polite and accommodating. Rooms provided to us were clean and in very good condition. I particularly appreciated the shower cubicle; easy to use with good water pressure. The coffee shop was a pleasant surprise; good coffee and service; comforting ambiance of the layout, a quiet place to relax with family. I thoroughly recommend this Hotel.
Stayed 7 nights in Aug 2025

8/10 Good

Ahmed

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad reviews not accurate.

Me and my friend were looking for a cheap hotel and we found this. At first we were nervous because we had seen some bad reviews, but when we arrived we were pleasantly surprised. The staff was friendly and helpful, the room was small but it was enough for us, the room looked new and smelled new. The train station was 2 minutes from the hotel which was super helpful. Honestly, no complaints perfect for 2 people that just wants somewhere to stay
Stayed 3 nights in Aug 2025

4/10 Poor

jance

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Worse hotel

I was check in late night 2 week ago, when i do payment with credit card, front desk is told me that hotel is not accepted payment with credit card unless transfer or cash. Thanks god i have cash ready to payment 1st night. And then next morning before 11am, they keep asking me for rest payment for my another day stay. Payment system is disappointed, no ac. Stay away from room 108, next to street, very noise, people talk loud til 2am. I have to open window because no ac, totally cant sleep well for 3 night.
Stayed 3 nights in Aug 2025

8/10 Good

A R

Liked: Cleanliness, staff & service, property conditions & facilities

Great little hotel with good transport links.

Room was to a great strandard, very clean and had everything we needed for our stay. Very fast access to the rail network and a wetherspoons just one minute down the road. Staff were very freindly and made sure we had everything we needed. Only small negative was the bed was very very firm so i slept poorly. If i had stayed more than just the night i would have asked about this but as we were only here for the one night it didn't really mattet and definitely didnt affect my overall experience here Overall for the price and how close it is to the rail station i would stay there again, but perhaps ask for a duvet to lay on our matress next time which im sure the very attentive staff would have been more than happy to help us with.
Stayed 1 night in Aug 2025