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Best Western Greater London Hotel

3.0 star property

Photo gallery for Best Western Greater London Hotel

Restaurant
Standard Room, 1 Single Bed, Non Smoking
Property amenity
Reception
Restaurant

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

Map
60 Cranbrook Road, Ilford, England, IG1 4NH
  • ExCeL Exhibition Centre
    ‪10 min drive‬
  • Westfield Stratford City
    ‪10 min drive‬
  • O2 Arena
    ‪16 min drive‬
  • London (LCY-London City)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 Single Bed, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 Single Bed, Non Smoking

  • City view
  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

Standard Apartment, Multiple Beds, Non Smoking, Balcony

  • Sleeps 8
  • 2 King Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

  • City view
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Single Beds, Non Smoking

  • City view
  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 2 Double Beds, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Family Room, 2 Double Beds, Non Smoking

  • City view
  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, Multiple Beds, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Family Room, Multiple Beds, Non Smoking

  • City view
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Apartment, Multiple Beds, Non Smoking, Kitchen

  • Sleeps 7
  • 3 Double Beds and 1 Twin Bed

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About the area

Ilford

With a stay at Best Western Greater London Hotel, you'll be centrally located in Ilford, within a 10-minute drive of ExCeL Exhibition Centre and Thames River. .This hotel is 7.9 mi (12.7 km) from Liverpool Street and 8.5 mi (13.7 km) from London Bridge.

What's nearby

  • ExCeL Exhibition Centre - 10 min drive - 9.4 km
  • Westfield Stratford City - 10 min drive - 7.2 km
  • Queen Elizabeth Olympic Park - 10 min drive - 7.5 km
  • London Stadium - 12 min drive - 7.6 km
  • O2 Arena - 16 min drive - 14.6 km

Getting around

  • Gants Hill Underground Station - 2 min drive
  • Ilford Station - 3 min walk
  • London City Airport (LCY) - 19 min drive

Restaurants

  • ‪Costa Coffee - ‬3 min walk
  • ‪Roosters Piri Piri - ‬2 min walk
  • ‪The Great Spoon of Ilford - ‬1 min walk
  • ‪Jono's Free House - ‬2 min walk
  • ‪Wazir - ‬2 min walk

About this property

Best Western Greater London Hotel

Hotel in Ilford with a 24-hour business center and a 24-hour front desk
Best Western Greater London Hotel offers 22 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This Ilford hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Stay in one of 22 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access is available. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, a communal living room, and a banquet hall.
Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the grocery/convenience store. To-go breakfasts are served on weekdays from 7:30 AM to 9:30 AM and on weekends from 7:30 AM to 9:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Ilford? This hotel has 431 square feet (40 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
To-go breakfasts are available for a surcharge on weekdays between 7:30 AM and 9:30 AM and on weekends between 7:30 AM and 9:30 AM.

Languages

English, Hindi, Latvian, Lithuanian, Moldovan, Portuguese, Romanian, Russian, Slovak, Spanish, Ukrainian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking from 6:00 PM to 8:30 AM; reservations required
  • Offsite parking; reservations required
  • Street parking available
  • Free self parking on site

Food and drink

  • Breakfast to-go available for a fee 7:30 AM to 9:30 AM on weekdays and 7:30 AM to 9:30 AM on weekends; GBP 7 for adults and GBP 7 for children
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Private picnics

Things to do

  • Bicycle storage
  • Indoor pool (guest access)
  • TV in common areas

Family friendly

  • Access to nearby indoor pool
  • Grocery/convenience store
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • Conference centre (431 square foot of space)
  • Coworking space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Day bed

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Please note all reservation cancellation, modification, or amendment requests must be submitted and confirmed via email.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately GBP 7 for adults and GBP 7 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A kitchen/kitchenette is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Best Western Greater
Best Western Greater London
Best Western Greater London Hotel
Best Western Greater London Hotel Ilford
Best Western Greater London Ilford
BEST WESTERN Greater London Hotel Ilford, Essex
Greater London Hotel Ilford
Best Western Greater London Hotel Hotel
Best Western Greater London Hotel Ilford
Best Western Greater London Hotel Hotel Ilford

Best Western Greater London Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 56 out of 253 reviews
Rating 8 - Good. 92 out of 253 reviews
Rating 6 - Okay. 49 out of 253 reviews
Rating 4 - Poor. 26 out of 253 reviews
Rating 2 - Terrible. 30 out of 253 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Ashlee

Business traveller
Disliked: Staff & service

Was charged twice for the room

The hotel itself was fine however they claimed they were not able to process our credit card. They insisted on cash which we had to pay then when we reviewed our credit card statement saw that they have also charged our card so we’re scammed for two payments
Stayed 1 night in Apr 2025

4/10 Poor

Mario

Stayed 1 night in May 2025

4/10 Poor

Mohammed

Disliked: Cleanliness, staff & service, room comfort

Worst Receptionist !!

The pictures on hotel.com are misleading; however, the manager is very polite. The extremely rude and ill-mannered Antrim receptionist needs training. His unprofessional and inappropriate behavior was concerning. I wonder what language he understood. The bathroom smelled very bad and was never properly cleaned. The room was not cleaned daily.
Stayed 7 nights in Apr 2025

6/10 Okay

Lewis

Travelled with group
Was double charged
Stayed 1 night in Apr 2025

10/10 Excellent

RMLFS

Stayed 1 night in Apr 2025

4/10 Poor

Charlton

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Padma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Helpful staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service
Mattress was old and uncomfortable, sink plug leaked,
Stayed 1 night in Apr 2025

2/10 Terrible

Callum

Business traveller

Not for a budget stay, security deposit demanded

Paid for our stay through the hotels.com app on arrival we was forced to pay a £100 security deposit which was not mentioned before purchasing the room. We use hotels 4 nights a week with our work and have never had to have a security deposit held
Stayed 1 night in Apr 2025

6/10 Okay

ALAGIRISAMY

Business traveller
Disliked: Staff & service
The worst i have never and ever experienced and the security deposit amount is unacceptable, which is more than triple of the room booked amount, which is over helmet for ordinary people. While checking out the deposit amounts bot on an immediate return basis , I have to wait for 3 to working days. Is there any reason why i need to invest such amounts for one night to stay on this bad process hotel rooms? For me, it is unacceptable and not worth for money. I will not recommend anyone to stay in thia Hotel anymore. At the end of the day, i cashless and walk out the reception and seeking help from my friend for travelling to my surrey home location.
Stayed 1 night in Apr 2025

2/10 Terrible

Aderemi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel stink of newly painted,toilet stinks.horrible
Stayed 1 night in Apr 2025

2/10 Terrible

Suman

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
We were moved to another hotel which house refugee's & other’s that had two 24 hr security guards. Why? So really felt unsafe. We had two gentlemen follow us in a car? Why? This should not be allowed, we should of been told & words cannot express the frighteningly terrible experience.
Stayed 1 night in May 2023

6/10 Okay

Poonum

I had a reservation to start at greater London best western, however I was placed in a different location best western on argyle rd. That hotel room was old, best down with disturbances day and night. I was asked to switch hotels last night to actual greater London best western day before check out last minute. It was a major inconvenience to make me switch hotels last minute. I am requesting a partial refund for the inconvenience.
Stayed 3 nights in Dec 2022

8/10 Good

PRITHWIRAJ

Stayed 2 nights in Dec 2022

6/10 Okay

Erik

Stayed 3 nights in Nov 2022

4/10 Poor

David

Stayed 1 night in Oct 2022

8/10 Good

Petr

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with a strong wifi signal. Located in a nice area and surrounded by stores and cafes, couple of great pubs nearby. The only minus - breakfast isn’t worth £7 at all.
Stayed 4 nights in Sep 2022

8/10 Good

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Great location for local shops and train station
Stayed 2 nights in Sep 2022

6/10 Okay

Estella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My stay

I found all the staff to be friendly. I did have a problem, which was sorted out. But, when the problem came back, the receptionist wondered if I'd done it (which wasn't true).
Stayed 10 nights in Sep 2022

8/10 Good

Mez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around a pleasant stay
Stayed 1 night in Sep 2022

2/10 Terrible

Shariful

Stayed 6 nights in Sep 2022

8/10 Good

Amaechi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anonymous

Great place but no good WiFi Clean and quiet. Facilities up to date. Good customer service Rooms are in good condition. Relaxing.
Stayed 1 night in Sep 2022

2/10 Terrible

Craig

Stayed 1 night in Aug 2022

2/10 Terrible

Lavar

Stayed 1 night in Jul 2022

8/10 Good

Lynne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room, executive suit, shame that the beds were a little uncomfortable, new mattresses or some extra padding would of made my stay perfect.
Stayed 2 nights in Jun 2022