See all properties
Save

Aloft London Excel

4.0 star property

Photo gallery for Aloft London Excel

Exterior
Creator video
Cocktail bar
Indoor pool
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

View map
1 Eastern Gateway, Royal Victoria Dock, London, England, E16 1FR
  • Place, ExCeL Exhibition Centre
    ‪2 min walk‬
  • Place, O2 Arena
    ‪6 min drive‬
  • Place, London Stadium
    ‪10 min drive‬
  • Airport, London (LCY-London City)
    ‪14 min walk‬

Room options

View all photos for aloft, Room, 1 King Bed, Non Smoking

In-room safe, individually furnished, desk, laptop workspace

aloft, Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(84 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Single Beds, Non Smoking

In-room safe, individually furnished, desk, laptop workspace

aloft, Room, 2 Single Beds, Non Smoking

9.0 out of 10
Wonderful
(17 reviews)
  • 31 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Urban, Room, 1 King Bed, Non Smoking

In-room safe, individually furnished, desk, laptop workspace

Urban, Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking | Living room

Executive Suite, 1 Bedroom, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, 2 Double Beds, Non Smoking

Family Room, 2 Double Beds, Non Smoking

Family Room, 2 Double Beds, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Front of property
DoubleTree by Hilton Hotel London ExCel
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very good, 1,014 reviews
The price is AU$171
includes taxes & fees
10 Nov - 11 Nov
DoubleTree by Hilton Hotel London ExCel

About the area

London

Located in London (Docklands), Aloft London Excel is within a 15-minute drive of London Stadium and O2 Arena. .This hotel is 5.5 mi (8.8 km) from Tower Bridge and 6.3 mi (10.1 km) from The Shard.

What's nearby

  • ExCeL Exhibition Centre - 2 min walk - 0.2 km
  • O2 Arena - 6 min drive - 3.3 km
  • London Stadium - 10 min drive - 6.4 km
  • Tower Bridge - 15 min drive - 9.1 km
  • The Shard - 17 min drive - 10.1 km

Getting around

  • Prince Regent Station - 3 min walk
  • West Ham Station - 6 min drive
  • London City Airport (LCY) - 9 min drive

Restaurants

  • ‪Subway - ‬6 min walk
  • ‪Costa Coffee - ‬9 min walk
  • ‪Sandwich & Co. - ‬9 min walk
  • ‪The Salt Port - Restaurant & Delicatessen - ‬9 min walk
  • ‪Water Front Quayside Cafe & Bar - ‬12 min walk

About this property

Aloft London Excel

Pet-friendly hotel with a sauna connected to the convention center in London
Aloft London Excel offers 252 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Make yourself at home in one of the 252 individually furnished guestrooms, featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access is available. Bathrooms feature showers with rainfall showerheads. Conveniences include phones, as well as safes and desks.
Take advantage of recreational opportunities offered, including an indoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a banquet hall, and bike parking.
Enjoy a satisfying meal at Docksider Restaurant serving guests of Aloft London Excel. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Docksider Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
WXYZ - This cocktail bar serves light fare only. Happy hour is offered.
Food and beverage area - This lobby lounge serves light fare only. Open 24 hours. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 20 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 17.50 for adults and GBP 8.75 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Docksider Restaurant
  • Food and beverage area
  • WXYZ

Things to do

  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference space

Outdoors

  • Garden
  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet (66 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (110 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Camp Aloft mattresses can be provided for children 12 years and under. Extra beds are not available in the hotel.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
1 total (up to 40 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 35.00 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 17.50 for adults and GBP 8.75 for children
  • Self parking fee: GBP 20 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 35.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the full amount of the stay and deposit for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Aloft ExCeL
Aloft ExCeL Hotel
Aloft ExCeL Hotel London
Aloft ExCeL London
Aloft London
Aloft London ExCeL
ExCeL Aloft London
ExCeL London Aloft
London Aloft
London ExCeL Aloft
Aloft London Excel England
Aloft London Excel Hotel London
Aloft London Excel Hotel
Aloft London Excel England

Aloft London Excel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 605 out of 1006 reviews
Rating 8 - Good. 251 out of 1006 reviews
Rating 6 - Okay. 80 out of 1006 reviews
Rating 4 - Poor. 29 out of 1006 reviews
Rating 2 - Terrible. 41 out of 1006 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

John

Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Jason

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jul 2025

6/10 Okay

Amanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was spotless but there were a few things that weren’t great. We had no hot water from the shower on one of the days during our 2 night stay, and the restaurant food was over priced and bland. The pool facilities were terrible, pool was small and no staff were monitoring. Signage stated no diving and games but there were 2 men that dived straight in the poll and then proceeded to play catch with a ball! The steam room and sauna was not working. Overall, I would say overpriced and not worth what we paid. I’ve stayed in better, and payed less.
Stayed 2 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, room comfort

Great people, great location, great accommodations

Had a good stay at Aloft. Great people at the front desk. We were use to a little better ac. Very close to the trains for easy access around London.
Stayed 8 nights in Jul 2025

6/10 Okay

Colin

Travelled with family
Liked: Cleanliness, room comfort

Disappointed

Chose to stay here again this year after a stay last Summer. Was disappointed this time round. On check in (at 5pm) we were told our room was not ready and we're allocated another. We arrived in the room and it had not been set up for us, the floor was also sticky, not impressed. Reported this to reception who sent someone to clean the room and set up the sofa bed. Then to our surprise the person from reception arrived and said we had been allocated another room. We went to that room and it had not been set up either!! They set it up again, but we discovered the partition door would not shut!! Cue another trip reception! This too was fixed, the door had come of it's hanging runner. The next morning we discovered the air con was not working properly, the room was at 25c. Another call to reception! The saga was not over as a couple of days later we had to get the air con fixed again!!! The hotel did offer us compensation, but it is a real shame that such a nice hotel has been let slide so much in the space of a year. Also we ate at the restaurant, food was OK, but we had to wait over an hour for it!!. Don't think we will ever return here to stay again.
Stayed 6 nights in Jul 2025

8/10 Good

Shazad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sauna and steam room not working on day we were there.
Stayed 1 night in Jul 2025

10/10 Excellent

Lee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

James

Travelled with family and small children
Liked: Staff & service
Average at best.
Stayed 5 nights in Jul 2025

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Geraldine Myriame

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 8 nights in Jul 2025

10/10 Excellent

Funmilola

It was a 5-star experience with great proximity to Excel London where my event held.
Stayed 1 night in Jul 2025

10/10 Excellent

Yamila, Miami

Stayed 7 nights in Jul 2025

8/10 Good

Gretchen, Wayne

Liked: Cleanliness, amenities, property conditions & facilities
Nice property. Extremely close to the underground subway, which is great. Just a little far from all the attractions.
Stayed 5 nights in Jul 2025

10/10 Excellent

Clare

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant for jumping on the DLR into town, 1minute from the 2nd floor entrance.
Stayed 1 night in Jul 2025

4/10 Poor

Tracyann

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We arrived, were charged extra to get into room early. We were told sauna and steam room as well as pool available. When we went there sauna and steam room had to be switched on by staff so you needed to notify earlier. We went for food, but was advised fryer was broken so limited options. We headed for the bar only to find it shut for that day. Went out elsewwhere, but came back to watch a movie and connect via chrome cast as the tv suggested, when it didnt work asked at reception and was told they no longer did that service.At bedtime room air con didnt work so room was at 28 degrees , we complained and they did move us. But overall for the high price tag it just wasnt goid enough.
Stayed 1 night in Jul 2025

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Large room, clean, comfortable beds.
Stayed 1 night in Jul 2025

4/10 Poor

Des

Travelled with family
Stayed 3 nights in Jun 2025

10/10 Excellent

Anurag

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Vu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Yohan

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Close proximity to Excel. Comfortable room with AC. Friendly and helpful reception staff.Especially Mr.Manir was very helpfull.
Stayed 4 nights in Jun 2025

10/10 Excellent

Ka chun

Liked: Cleanliness, amenities, property conditions & facilities
Would be nice to have biscuits alongside a cuppa… fridge is wee bit week
Stayed 1 night in Jun 2025

8/10 Good

Angela

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff at hotel were super helpful - Abigail and team at reception, Monica at restaurant and her team, Mohammed and Christine in housekeeping. All did their best to make our stay memorable. THANK YOU! Angela
Stayed 1 night in Jun 2025

2/10 Terrible

FARAH

Liked: Property conditions & facilities, room comfort

Mouse

There was a mouse in the dining room. Dealt with quickly..although did manage to escape. But after that was not keen to have any breakfast or meals there
Stayed 3 nights in Jun 2025

10/10 Excellent

mark

Stayed 2 nights in Jun 2025