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Hotel Concord Syracuse, an Ascend Collection Hotel

2.5 star property

Photo gallery for Hotel Concord Syracuse, an Ascend Collection Hotel

Exterior
Fitness facility
Lobby
Hypo-allergenic bedding, pillow-top beds, individually decorated
Free daily continental breakfast

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
6605 Old Collamer Rd S., East Syracuse, NY, 13057
  • Place, Old Erie Canal Historic State Park
    ‪7 min drive‬
  • Place, AMF Syracuse Lanes
    ‪8 min drive‬
  • Place, Green Lakes State Park
    ‪10 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, pillow-top beds, individually decorated

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(28 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, pillow-top beds, individually decorated

Standard Room, 1 King Bed with Sofa bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, pillow-top beds, individually decorated

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, pillow-top beds, individually decorated

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(21 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the area

East Syracuse

When you stay at Hotel Concord Syracuse, an Ascend Collection Hotel in East Syracuse, you'll be in the business district, within a 10-minute drive of Syracuse University and Destiny USA. .This hotel is 6.6 mi (10.7 km) from JMA Wireless Dome and 8.9 mi (14.4 km) from New York State Fairgrounds.

What's nearby

  • Old Erie Canal Historic State Park - 7 min drive - 8.2 km
  • AMF Syracuse Lanes - 8 min drive - 10.1 km
  • Le Moyne College - 9 min drive - 10.1 km
  • Green Lakes State Park - 10 min drive - 10.8 km
  • Destiny USA - 12 min drive - 12.9 km

Getting around

  • Syracuse Regional Transportation Center - 12 min drive
  • Hancock Intl. Airport (SYR) - 12 min drive

Restaurants

  • ‪John & Sons Fly Road Market - ‬3 min drive
  • ‪McDonald's - ‬14 min walk
  • ‪Dunkin' - ‬3 min drive
  • ‪Taco Bell - ‬14 min walk
  • ‪Burger King - ‬3 min drive

About this property

Hotel Concord Syracuse, an Ascend Collection Hotel

Hotel Concord Syracuse, an Ascend Collection Hotel offers 110 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This East Syracuse hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 110 individually decorated guestrooms, featuring refrigerators and microwaves. Your room comes with a pillowtop bed. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a picnic area.
A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 46-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total (up to 35 lbs per pet)

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

An off-leash area is available

Children and extra beds

Children are welcome

2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Baymont Inn East Syracuse

Baymont East Syracuse

Hotel Concord Syracuse

Best Western Plus East Syracuse Inn

Hotel Concord Syracuse Ascend Hotel Collection

Hotel Concord Syracuse, Ascend Hotel Collection Hotel

Hotel Concord Syracuse, Ascend Hotel Collection East Syracuse

Hotel Concord Syracuse, an Ascend Collection Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 350 out of 1022 reviews
Rating 8 - Good. 297 out of 1022 reviews
Rating 6 - Okay. 145 out of 1022 reviews
Rating 4 - Poor. 114 out of 1022 reviews
Rating 2 - Terrible. 116 out of 1022 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Lindsey

Business traveller
Liked: Staff & service
The room was fine except maybe hadn’t been used in a while. Where the artwork was supposed to be on the bed side wall had only remnants of tape and glue. Bathroom lights, only half of them worked. Bathroom toilet paper holder broken. Bathroom tub water dial wouldn’t stay at desired temp due to handle slipping. Fixtured loose in the wall. They are definitely due to renovate or st least gix this one room.
Stayed 2 nights in Jan 2026

10/10 Excellent

Chris

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay at the hotel staff was very friendly and helpful.The room was very clean and the beds were very comfortable. I would definitely stay at this hotel again
Stayed 1 night in Feb 2026

2/10 Terrible

Alex

Stayed 1 night in Jan 2026

6/10 Okay

Darlene

Travelled with partner
Disliked: Cleanliness
The hall smelled of marijuana. The bathroom did not have an exhaust fan and the shower faucet was broke.
Stayed 1 night in Jan 2026

10/10 Excellent

Sandra

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfy. I would definitely stay again.
Stayed 1 night in Jan 2026

10/10 Excellent

Jamie

Stayed 6 nights in Jan 2026

10/10 Excellent

Dexter

Stayed 1 night in Jan 2026

8/10 Good

Nathanial T Van

Liked: Cleanliness, staff & service, property conditions & facilities
A clean comfortable room
Stayed 1 night in Nov 2025

10/10 Excellent

Naomi

Stayed 3 nights in Jan 2026

8/10 Good

John and Gretchen

Disliked: Amenities
Comfortable , private stay
Stayed 1 night in Jan 2026

6/10 Okay

Umar

Liked: Staff & service
3rd hotel in a row (within one month of travel) had the fitness center shut down due to maintenance. I mean how hard is it to mention that online and websites? I drive a truck and come to Syracuse every week and specifically chose a hotel with a fitness center. I will call ahead next time but again why is it not mentioned online? Also hotel is smoke-free yet smell of marijuana and noise from next door.
Stayed 1 night in Jan 2026

4/10 Poor

Gretchen, carthage

Stayed 1 night in Jan 2026

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 2 nights in Jan 2026

6/10 Okay

Antonella

Travelled with family
Disliked: Amenities, property conditions & facilities
Decent for a short overnight stay. The hotel is a bit rundown and could use some upgrades, but it’s acceptable for the price.
Stayed 1 night in Jan 2026

2/10 Terrible

SAIMA

Disliked: Cleanliness, amenities, property conditions & facilities
Horrible
Stayed 1 night in Jan 2026

10/10 Excellent

Ferdaws

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent
Stayed 1 night in Jan 2026

6/10 Okay

Jennifer

There were no hand towels or washcloths in the room when we got there. There was no hot water to take showers and I found a cockroach in the bathroom on the tub. They only serve breakfast till 9am.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jaime

Stayed 2 nights in Dec 2025

10/10 Excellent

Nandhini

Liked: Cleanliness, amenities, property conditions & facilities
Hospitality Clean Room Quiet cozy stay
Stayed 1 night in Dec 2025

6/10 Okay

Ramone

Travelled with family
Room was ok. Hallways full of garbage.
Stayed 2 nights in Oct 2025

6/10 Okay

Michelle

Stayed 1 night in Dec 2025

10/10 Excellent

Thomas

Liked: Cleanliness
Clean room, comfortable bed, great breakfast
Stayed 4 nights in Dec 2025

10/10 Excellent

MaryJean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so nice and helpful. They answered our questions and gave us recommendations for restaurants in the area. The hotel was nice and clean. We would stay here again!
Stayed 1 night in Dec 2025

8/10 Good

Joyce, Herkimer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was great! The room was good. The bed was comfortable. The breakfast was good.
Stayed 1 night in Nov 2025

8/10 Good

Gerald

Maid service. Poor breakfast.
Stayed 3 nights in Nov 2025