Novotel York Centre

Property class: 4

Photo gallery for Novotel York Centre

Exterior
Family Double Room, 1 Queen Bed with Sofa bed
Exterior
Bar (on property)
Miscellaneous

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Fishergate, York, England, YO10 4FD
  • Place, York Barbican
    ‪4 min walk‬
  • Place, Jorvik Viking Centre
    ‪8 min walk‬
  • Place, Shambles
    ‪9 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪65 min drive‬

Room options

Executive Room, 1 Queen Bed with Sofa bed

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(54 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Room

9.2 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

Superior Room, 1 Queen Bed

8.8 out of 10
Excellent
(63 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed with Sofa bed

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Junior Suite, 1 Queen Bed with Sofa bed

7.2 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

Family Double Room, 1 Queen Bed with Sofa bed

8.4 out of 10
Very good
(26 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About the area

York

With a stay at Novotel York Centre in York (Fishergate), you'll be within a 5-minute drive of Shambles and York Minster. .This hotel is 1.5 mi (2.3 km) from University of York and 1.5 mi (2.4 km) from York Racecourse.

What's nearby

  • York Barbican - 4 min walk - 0.4 km
  • Jorvik Viking Centre - 8 min walk - 0.7 km
  • York City Walls - 8 min walk - 0.7 km
  • Shambles - 9 min walk - 0.8 km
  • York Minster - 14 min walk - 1.2 km

Getting around

  • York (QQY-York Train Station) - 5 min drive
  • Leeds (LBA-Leeds Bradford) - 55 min drive

Restaurants

  • ‪The Postern Gate - ‬4 min walk
  • ‪Piccadilly Tap - ‬7 min walk
  • ‪Khao San Rd - ‬9 min walk
  • ‪The Masons Arms - ‬3 min walk
  • ‪Bison Coffee House - ‬6 min walk

About this property

Novotel York Centre

Novotel York Centre offers 146 accommodations with laptop-compatible safes and coffee/tea makers. Televisions come with digital channels.

Bathrooms include shower/tub combinations and hair dryers. This York hotel provides complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a sauna.
Make yourself at home in one of the 146 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include laptop-compatible safes and coffee/tea makers, and housekeeping is provided daily.
Enjoy recreational amenities such as an indoor pool and a sauna. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
Enjoy international cuisine at Gourmet Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a computer station, express check-out, and dry cleaning/laundry services. Planning an event in York? This hotel has 2153 square feet (200 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Gourmet Bar - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 19 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: GBP 18 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Gourmet Bar

Things to do

  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,153 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • On the riverwalk
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Handrails in stairways
  • Lift
  • Low-height view port in door
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1986
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:30 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 40
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 40
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 18 per person
  • Self parking fee: GBP 19 per night
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 40 (subject to availability)
  • Late check-out fee: GBP 40 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel York Centre Hotel
Novotel Hotel
Novotel Hotel York Centre
Novotel York Centre
Accor York Centre
Hotel Novotel York
Novotel York Centre Hotel York
York Novotel
Novotel York Centre York
Novotel York Centre Hotel
Novotel York Centre Hotel York

Novotel York Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 540 out of 1018 reviews
Rating 8 - Good. 307 out of 1018 reviews
Rating 6 - Okay. 113 out of 1018 reviews
Rating 4 - Poor. 36 out of 1018 reviews
Rating 2 - Terrible. 22 out of 1018 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities
Very happy to receive a room upgrade. First time in 40 years of hotel stays. As usual the staff are helpful, polite and friendly. The room was well presented and clean. The chocolates were enjoyed by both of us, thank you. Only small issue is the WiFi was very poor. We're booked in again later this year
Stayed 1 night in Jan 2026

10/10 Excellent

MARTIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very modern shower and bedroom all looks quite new. Great breakfast options
Stayed 2 nights in Jan 2026

10/10 Excellent

Robyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly and helpful. Room was spotless and very comfortable
Stayed 1 night in Jan 2026

10/10 Excellent

Mark

Stayed 1 night in Jan 2026

10/10 Excellent

Julie

Stayed 1 night in Jan 2026

10/10 Excellent

Jolly

Liked: Cleanliness, staff & service, amenities
yes
Stayed 1 night in Jan 2026

8/10 Good

Carley

Stayed 1 night in Jan 2026

10/10 Excellent

Miss

Good room, nice bar area. Unfortunately we had to leav
Stayed 3 nights in Dec 2025

8/10 Good

Sarah

Stayed 3 nights in Jan 2026

10/10 Excellent

Phil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast selection
Stayed 2 nights in Dec 2025

8/10 Good

Mandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Nice reception, friendly staff, nice room However, shower wasn't draining quick enough and wasnt able to cool the water enough Parking cost was extortionate Sofa for my son wasn't very comfortable, could have done with a mattress topper
Stayed 2 nights in Jan 2026

10/10 Excellent

Andrew

Stayed 1 night in Dec 2025

10/10 Excellent

Jayne

Stayed 1 night in Jan 2026

10/10 Excellent

Joanne

Stayed 2 nights in Dec 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
St
Stayed 1 night in Nov 2025

6/10 Okay

Catherine

Stayed 2 nights in Dec 2025

6/10 Okay

Catherine

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness
Had issues with the room not being clean- sweets on bedside table, bathroom & sofa bed caked in dust/grime & clearly never been cleaned. Had to ask 3 times at reception before the room was properly clean & ended up discussing with a second manager on checkout as the one discussed with initially offered part refund as she was unable to move us to a different room then never got back to me. The manager (Peter Steadman) who eventually sorted things out for me was excellent and took my complaint seriously. Shame it needed to come to this though. Other than that the hotel was great - comfy bed, shower and bath in bathroom, nice breakfast, pool
Bedside table
Under sofa bed (dropped pen & had to go under to find it)
Sofa bed
Stayed 1 night in Dec 2025

10/10 Excellent

Emma

Stayed 2 nights in Jan 2026

10/10 Excellent

Kes

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was tidy and comfortable. The shower amazing and the staff very helpful and friendly.
Stayed 1 night in Jan 2026

10/10 Excellent

Svetoslav

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, 10min walk from centre of York. The staff is lovely, nice and clean room.
Stayed 3 nights in Dec 2025

10/10 Excellent

Hayley

Stayed 1 night in Dec 2025

8/10 Good

Lisa

Travelled with family
Clean room, helpful staff, comfy beds
Stayed 1 night in Dec 2025

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities
Lovely hotel, had everything we needed.
Stayed 2 nights in Dec 2025

8/10 Good

Richard

Stayed 2 nights in Dec 2025

8/10 Good

Adam

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean.
Stayed 1 night in Dec 2025