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Hilton York

4.0 star property

Photo gallery for Hilton York

Restaurant
Reception
Double Guest Room with Balcony and Tower View
Double Guest Room with Balcony and Tower View
Meeting facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

View map
1 Tower Street, York, England, YO1 9WD
  • Place, Jorvik Viking Centre
    ‪2 min walk‬
  • Place, Shambles
    ‪3 min walk‬
  • Place, York Minster
    ‪8 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪49 min drive‬

Room options

View all photos for Double Room with Sofa bed

Double Room with Sofa bed | Living area

Double Room with Sofa bed

9.8 out of 10
Exceptional
(7 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Two Double Bed Guest Room

Two Double Bed Guest Room

Two Double Bed Guest Room

8.2 out of 10
Very good
(28 reviews)
  • 14 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed with Sofa bed

Premium Suite, 1 King Bed with Sofa bed

Premium Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Double Guest Room

Double Guest Room

Double Guest Room

8.6 out of 10
Excellent
(45 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Guest Room with Balcony and Tower View

Double Guest Room with Balcony and Tower View

Double Guest Room with Balcony and Tower View

8.4 out of 10
Very good
(7 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Accessible Double Room

Accessible Double Room

Accessible Double Room

7.6 out of 10
Good
(8 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for King Guest Room with Tower View

King Guest Room with Tower View

King Guest Room with Tower View

8.6 out of 10
Excellent
(14 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hampton by Hilton York Piccadilly

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 1,307 reviews
The price is AU$182
includes taxes & fees
12 Oct - 13 Oct
Hampton by Hilton York Piccadilly

About the area

York

With a stay at Hilton York in York (City Centre), you'll be a 4-minute walk from Shambles and 11 minutes by foot from York Minster. .This hotel is 1.3 mi (2.1 km) from University of York and 2 mi (3.2 km) from York Racecourse.

What's nearby

  • Jorvik Viking Centre - 2 min walk - 0.2 km
  • York City Walls - 2 min walk - 0.2 km
  • Shambles - 3 min walk - 0.3 km
  • York Christmas Market - 3 min walk - 0.3 km
  • York Minster - 8 min walk - 0.7 km

Getting around

  • York Station - 13 min walk
  • Leeds (LBA-Leeds Bradford) - 56 min drive

Restaurants

  • ‪Cresci Pizzeria - ‬4 min walk
  • ‪Caffè Nero - ‬3 min walk
  • ‪Coppergate Kitchen - ‬2 min walk
  • ‪Lil’s Bar And Bistro - ‬4 min walk
  • ‪The Lowther - ‬3 min walk

About this property

Hilton York

Hotel with a restaurant, a short walk to Shambles
Hilton York offers 131 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. Smart televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This York hotel provides wired and wireless Internet access for a surcharge. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 131 guestrooms featuring Smart televisions. 40-inch flat-screen televisions are provided, and wired and wireless internet access is available for a surcharge. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a fitness center, or other amenities including wireless internet access (surcharge) and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. English breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in York? This hotel has 4331 square feet (402 square meters) of space consisting of conference space and 8 meeting rooms. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Hilton York has a restaurant on site.
Towers Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 14.99); wired internet (surcharge)
  • Available in some public areas: WiFi (GBP 14.99)

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (GBP 30 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 10:00 AM for a fee: GBP 19.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Towers Restaurant

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4,331 square feet of conference space
  • 8 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Front entrance ramp
  • Handrails in stairways (96 centimetre high)
  • Lift (106 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (74 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch smart TV

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 19.95 per person
  • Fee for in-room wireless internet: GBP 14.99 (rates may vary)
  • Fee for in-room wired internet: GBP 14.99 (rates may vary)
  • Fee for wireless internet in public areas: GBP 14.99 (rates may vary)
  • Covered self parking fee: GBP 30.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton York Hotel
Hilton Hotel York
Hilton York
York Hilton
Hilton International York
York Hilton International
Hilton York Hotel York
Hilton York York
Hilton York Hotel
Hilton York Hotel York

Hilton York Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 464 out of 1010 reviews
Rating 8 - Good. 278 out of 1010 reviews
Rating 6 - Okay. 153 out of 1010 reviews
Rating 4 - Poor. 71 out of 1010 reviews
Rating 2 - Terrible. 44 out of 1010 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Neil

Liked: Cleanliness, staff & service, room comfort
Generally a good stay, Friendly staff and loved the valet parking. Water pressure in bathroom poor.
Stayed 1 night in Jun 2025

8/10 Good

Ann

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Sarah

Stayed 1 night in Jun 2025

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick break.

Comfortable and clean Hotel. Stayed in Superior room at front - a bit noisy till late. Odd to be charged £20 for breakfast if didnt book - £15.50 if booked night before!??
Stayed 2 nights in Jun 2025

4/10 Poor

Sam

Stayed 1 night in May 2025

10/10 Excellent

Bethany

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Jun 2025

10/10 Excellent

Jessica, Gibsonia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The location was super convenient and centralized, so we were able to do everything by walking. The staff was flexible and helpful - we got in in a time crunch (we were rushing to make a walking ghost tour), and they let us park our car and run out to the tour without any fuss. It was greatly appreciated and made our evening!
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Travelled with group
Liked: Staff & service
Stayed 1 night in Jun 2025

6/10 Okay

DARREN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful location, lovely hotel and staff. Notice displayed upon arrival of a wedding party with music until midnight, and I wish them congratulations, but why was my double room the one with the window looking out on to the out door area of the wedding reception. I don't expect them to be quiet for such an occasion but surely the room could have been allocated to a member of the wedding party and we could have got a quieter location in the hotel. Thats my only frustration as it was impossible to sleep until very late.
Stayed 1 night in Jun 2025

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were lovely
Stayed 1 night in May 2025

10/10 Excellent

Miss S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super comfy stay, the staff were lovely and friendly, comfy bed, good shower. Everything I needed!
Stayed 1 night in Jun 2025

10/10 Excellent

Louise

Stayed 1 night in Jun 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great experience from the Reception to the room staff and all the dining and bar staff made you feel very welcome. Good food and drinks . Definitely would recommend as very central .
Stayed 3 nights in Jun 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for a York stay. Rooms comfortable and clean. I would have preferred a walk in shower not a bath because of mobility issues.
Stayed 1 night in Jun 2025

10/10 Excellent

Leslie

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Location and parking are great
Stayed 1 night in Jun 2025

10/10 Excellent

Graham

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel in general was very nice. The rooms were comfortable and the staff were more than happy to help. It was quite hot when we stayed and I thought the room would have had a refrigerator as I had a few items to keep fresh and cool. I spoke to reception about possibly putting some items I needed in a fridge for the morning. The lady just smiled, picked up the phone spoke to a colleague and delivered a mini fridge to the room in 5 mins. Fantastic! The breakfast was also great!! Excellent service and choice.
Stayed 2 nights in Jun 2025

10/10 Excellent

Casey

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location for the price point. Very short walk to all of downtown areas and a quiet street at night. Would definitely stay again!
Stayed 1 night in Jun 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and breakfast is great
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location, very friendly staff, our standard room had a bath, all was clean, food was great (brekkie), room was large
Stayed 2 nights in Jun 2025

10/10 Excellent

kevin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Couldnt of asked for a better hotel. The staff were very polite, the hotel was immaculate and the room was spacious and very clean.
Stayed 5 nights in Jun 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Christopher, Burlington

Travelled with partner
Liked: Cleanliness
Great location for tourists. Bit dated interior and rooms. We had a king suite. Small, no air con, no fridge, cramped and basic bathroom with limited counter space. Noisy corridor. Breakfast was basic and similar to a budget hotel. This is not good value. For £50 more we could have stayed at the Grand. Staff were really good and the massive tv was fun. If you drive here take advantage of the valet parking. It’s about the same price as parking at the Castle Car park and way more convenient. 6/10 for me.
Stayed 1 night in Jun 2025

10/10 Excellent

Lindsay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay for a few days with the family. Comfortable room and very good breakfast. Bathroom was a little dated but all worked fine. Helpful staff and brilliant location!
Stayed 3 nights in May 2025