See all properties
Save

Grand Sapphire Hotel & Banqueting

3.0 star property

Photo gallery for Grand Sapphire Hotel & Banqueting

Exterior
Creator video
Deluxe Double Room, Ensuite (Executive)
Garden
Twin Room, Ensuite

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk

Explore the area

View map
45 Imperial Way, Croydon, England, CR0 4RR
  • Place, Croydon Airport Visitor Centre
    ‪3 min walk‬
  • Place, Airport House Business Centre
    ‪3 min walk‬
  • Place, Former Croydon Airport Terminal
    ‪9 min walk‬
  • Airport, London (LGW-Gatwick)
    ‪35 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

8.4 out of 10
Very good
(19 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, Ensuite

Double Room, Ensuite

Double Room, Ensuite

8.2 out of 10
Very good
(23 reviews)
  • 3 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Ensuite

Twin Room, Ensuite

Twin Room, Ensuite

8.0 out of 10
Very good
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, Ensuite

Family Room, Ensuite | Miscellaneous

Family Room, Ensuite

7.6 out of 10
Good
(5 reviews)
  • 5 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed and 1 Double Bed

View all photos for Executive Double Room, Ensuite

Executive Double Room, Ensuite | Bathroom

Executive Double Room, Ensuite

  • 3 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room, Ensuite (Executive)

Deluxe Double Room, Ensuite (Executive)

Deluxe Double Room, Ensuite (Executive)

  • 3 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Suite | Terrace/patio
London Croydon Aerodrome Hotel by Sunday
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Parking available
3.9 out of 5, Good, 1,001 reviews
The price is AU$105
includes taxes & fees
23 Feb - 24 Feb
London Croydon Aerodrome Hotel by Sunday

About the area

Croydon

With a stay at Grand Sapphire Hotel & Banqueting in Croydon, you'll be 10.9 mi (17.6 km) from Westminster Bridge and 11 mi (17.8 km) from Chessington World of Adventures. .This hotel is 11.1 mi (17.8 km) from Westminster Abbey and 11.1 mi (17.9 km) from Big Ben.

What's nearby

  • Croydon Airport Visitor Centre - 3 min walk - 0.3 km
  • Airport House Business Centre - 3 min walk - 0.3 km
  • Former Croydon Airport Terminal - 9 min walk - 0.8 km
  • Fairfields Halls - 7 min drive - 3.0 km
  • Centrale Shopping Centre - 7 min drive - 3.0 km

Getting around

  • Croydon Waddon Station - 2 min drive
  • Wandle Park Tram Station - 4 min drive
  • Gatwick Airport (LGW) - 38 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Asif Balti House - ‬3 min drive
  • ‪Tai Tung - ‬12 min walk
  • ‪Nando's - ‬9 min walk

About this property

Grand Sapphire Hotel & Banqueting

Hotel with free parking, in the vicinity of Westminster Bridge
Grand Sapphire Hotel & Banqueting offers 40 accommodations.
Make yourself at home in one of the 40 guestrooms.
Make use of convenient amenities, which include complimentary wireless internet access and wedding services.
Featured amenities include complimentary wired internet access, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Limited on-site self parking

Conveniences

  • 24-hour front desk

Guest services

  • Multilingual staff
  • No housekeeping service
  • Wedding services

Accessibility

  • Lift

More

  • Smoke-free property

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Grand Sapphire Hotel Croydon
Grand Sapphire Croydon
Grand Sapphire
Grand Sapphire Hotel
Sapphire & Banqueting Croydon
Grand Sapphire Hotel & Banqueting Hotel
Grand Sapphire Hotel & Banqueting Croydon
Grand Sapphire Hotel & Banqueting Hotel Croydon

Grand Sapphire Hotel & Banqueting Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 349 out of 946 reviews
Rating 8 - Good. 290 out of 946 reviews
Rating 6 - Okay. 145 out of 946 reviews
Rating 4 - Poor. 90 out of 946 reviews
Rating 2 - Terrible. 72 out of 946 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

4/10 Poor

Kamalpreet

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2025

8/10 Good

Michael

Stayed 1 night in Nov 2025

2/10 Terrible

Joshua

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

8/10 Good

Shirley

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Unfortunately, we had a 'laid in' so missed breakfast. The bed was too comfortable.😊 Must mention that the window was quite dirty, the sink was cracked, shower head needs attention and better bins needed in the bedroom and bathroom. Despite the above, I enjoyed my stay at the Grand Sapphire Hotel. Friendly staff and atmosphere, so would definitely stay again when in London.😊
Stayed 1 night in Nov 2025

10/10 Excellent

eddie

Liked: Cleanliness, staff & service, amenities
Great staff
Stayed 1 night in Nov 2025

6/10 Okay

Wai K

Business traveller
Liked: Staff & service
Staff nice
Stayed 2 nights in Oct 2025

8/10 Good

Samuel E

Liked: Cleanliness, staff & service, amenities
Breakfast
Stayed 2 nights in Oct 2025

6/10 Okay

Anthony

Disliked: Cleanliness
Hotel floor a little dirty with stains and no upgrade offered.
Stayed 1 night in Oct 2025

10/10 Excellent

Shenaz

Stayed 1 night in Sep 2025

2/10 Terrible

Shirin

Travelled with family
Liked: Cleanliness
I booked a family room indicating it was for a family of four after attending a wedding downstairs. I’d also given the ages of my children which were 17 and 13. We were given a room with a double bed and a single bed. I offered to pay for a spare bed or mattress or even a seperate room once I had seen the room but no mattress or spare bed were available. Three of us slept on a double bed and to be honest it was the worst nights sleep ever
Stayed 1 night in Oct 2025

8/10 Good

Bruce

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All in all overall good/great
Stayed 1 night in Oct 2025

6/10 Okay

Phill

Stayed 2 nights in Oct 2025

4/10 Poor

D

Stayed 1 night in Aug 2025

8/10 Good

Garry

Stayed 1 night in Sep 2025

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay clean staff nice just right for us
Stayed 1 night in Sep 2025

8/10 Good

Umashankar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
comfortable stay
Stayed 1 night in Oct 2025

8/10 Good

Patricia Hettie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good. Hotel was clean and good parking spaces
Stayed 1 night in Sep 2025

6/10 Okay

Ramani

Liked: Amenities
Clean room . Very good customer service
Stayed 1 night in Sep 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for a couple of days while I was in town. Clean room and friendly staff. Will certainly come back
Stayed 2 nights in Sep 2025

8/10 Good

Abiola

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The experience was nice. The only complaint I have is that the pillows could be firmer or more. The bed was ok
Stayed 1 night in Sep 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

William

Stayed 1 night in Sep 2025

6/10 Okay

Sharon

Liked: Cleanliness, staff & service

Reviews

The room was adequate, could have done with a bedside lamp, the tap was loose, the quilt was not adequate and no bath towel Breakfast was basic, no attendant , and could have done with some low music
Stayed 1 night in Sep 2025

4/10 Poor

Irina

Stayed 1 night in Jul 2025

4/10 Poor

Irina

Travelled with partner
Disliked: Property conditions & facilities
Unfortunately, on this ocassion, I can't give a good review. 113, the room I was given, looked the worst I've seen in this hotel. The room was very small. In front of the bed there was the coffee table with just maybe 30 centimetres in between the table and the bed. The carpet looked really rough, with some holes in it. The door's frame looked chipped all over. The bed was not properly dressed for the stay: no mattress protector on the mattress, no topper either considering you could feel all the springs just by touching the bed. Under the bed sheet you could see something that looked like a single mattress protector on a double sized bed. Bed sheets were very rough at touch, not to mention of the duvet that was way smaller than the size of the bed and very thin. The headboard looked very dirty. Considering the stay was for just for a night, I did not make any noise about it, but overall I was dissapointed with the presentation of the room for this stay.
Stayed 1 night in Sep 2025