We couldn’t enjoy our breakfast buffet — which, by the way, costs over $50 per person. We felt pressured to finish quickly and pay our bill because they suddenly told us at 10:10 that they close at 10:15 am. I understand that if you arrive at the buffet late, you need to hurry to get your food before closing, but this should not apply when you are already seated and eating. This was unacceptable, and when I complained to the counter staff, they ignored me. Also, if you don’t make a reservation to use the outdoor pool, you cannot enjoy it — and it costs 6000-10000 yen per person to use. I would have appreciated it if the front desk staff had provided more information about this at check-in.
On the other hand, the Dynasty Restaurant was excellent with great service and delicious coconut pudding!