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ibis Southampton Centre

3.0 star property

Photo gallery for ibis Southampton Centre

Exterior
Standard Room, 2 Single Beds, Harbour View
Standard Room with 1 Double Bed - Harbour view
Exterior
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Housekeeping
  • Laundry

Explore the area

View map
9 West Quay Road, Southampton, England, SO15 1RA
  • Place, WestQuay Shopping Centre
    ‪6 min walk‬
  • Place, Mayflower Theatre
    ‪9 min walk‬
  • Place, Southampton Cruise Terminal
    ‪14 min walk‬
  • Airport, Southampton (SOU)
    ‪9 min drive‬

Room options

View all photos for Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 Double Bed

8.0 out of 10
Very good
(154 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

7.8 out of 10
Good
(73 reviews)
  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room with 1 Double Bed - Harbour view

Standard Room with 1 Double Bed - Harbour view

Standard Room with 1 Double Bed - Harbour view

  • Harbor view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Harbour View

Standard Room, 2 Single Beds, Harbour View

Standard Room, 2 Single Beds, Harbour View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Double Bed, Accessible

Room, 1 Double Bed, Accessible

Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

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Daily continental breakfast (GBP 8.50 per person)
ibis budget Southampton Centre
  • Pet-friendly
  • Free WiFi
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3.8 out of 5, Good, 1,023 reviews
The price is AU$86
includes taxes & fees
30 Nov - 1 Dec
ibis budget Southampton Centre

About the area

Southampton

With a stay at ibis Southampton Centre in Southampton (Southampton City Centre), you'll be a 2-minute drive from Southampton Cruise Terminal and 9 minutes from New Forest National Park. .This hotel is 8.9 mi (14.4 km) from Paultons Family Theme Park - Home of Peppa Pig World and 12 mi (19.3 km) from South Downs National Park.

What's nearby

  • WestQuay Shopping Centre - 6 min walk - 0.6 km
  • Mayflower Theatre - 9 min walk - 0.8 km
  • Mayflower Park - 11 min walk - 0.9 km
  • Southampton Cruise Terminal - 14 min walk - 1.2 km
  • St. Mary's Stadium - 3 min drive - 2.0 km

Getting around

  • Southampton Central Station - 8 min walk
  • Southampton (SOU) - 9 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Costa Coffee - ‬12 min walk
  • ‪PizzaExpress - ‬15 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Starbucks - ‬8 min walk

About this property

ibis Southampton Centre

Hotel with a restaurant, near Southampton Cruise Terminal
Ibis Southampton Centre offers 93 accommodations with safes and coffee/tea makers. Cable television is provided. Bathrooms include bathtubs or showers and hair dryers.

This Southampton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 93 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as bicycles to rent or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access and a banquet hall.
You can enjoy a meal at The Cafe serving the guests of ibis Southampton Centre, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
The Cafe - This café serves breakfast and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 12 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Cafe

Things to do

  • Bicycle rentals

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12.00 per person
  • Self parking fee: GBP 12 per day (in/out privileges)
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Air conditioning is not provided

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ibis Hotel Southampton Centre
ibis Southampton Centre
ibis Southampton Centre Hotel
ibis Southampton Centre Hotel
Accor Hotel Southampton Centre
ibis Southampton Centre Southampton
ibis Southampton Centre Hotel Southampton

Reviews

ibis Southampton Centre Reviews

7.8

Good

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 410 out of 1088 reviews
Rating 8 - Good. 332 out of 1088 reviews
Rating 6 - Okay. 206 out of 1088 reviews
Rating 4 - Poor. 86 out of 1088 reviews
Rating 2 - Terrible. 54 out of 1088 reviews

Reviews

8/10 Good

gerry

Disliked: Room comfort

bare .i m imum hotel

bathroom had but 2 towels restaurant closed at 7pm
Stayed 1 night in Aug 2025

10/10 Excellent

lawrence

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Larry

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

8/10 Good

Campbell

It don the job

It done the job night before cruise . It certainly was clean and comfortable. Breakfast had a good range
Stayed 1 night in Aug 2025

6/10 Okay

Erika

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The only good thing about this property is the staff. From the reception desk to the cleaning crew, everyone was so incredibly kind and attentive to our needs. I asked for an apple at breakfast one day and one of the staff made sure I had one every day after. Literally unbelievably kind and attentive. Huge shoutout to all of them. Also, the proximity of the hotel to the train station is a huge pro. Everything else about this property was lackluster at best. The property is super outdated and you can feel it. The cleaning crew definitely does their best but it just doesn’t *feel* clean because the property is so worn. Additionally, the continental breakfast buffet is easily one of the worst I’ve ever had. Rubbery eggs, extra salty bacon, and overly greasy food. We opted to just buy out several days because it just wasn’t edible. I go into any continental breakfast with pretty low expectations but after this experience, any future continental breakfast will be five star quality. If you’re stopping through for a night or two on the way to a cruise, this is a great choice. But I wouldn’t do a long term stay here again.
Stayed 8 nights in Aug 2025

2/10 Terrible

Debra

Disliked: Property conditions & facilities, room comfort

Not great. At all.

Curtains fell on my head when I tried to close them. Showerhead split so most of the water squirted out the side. Only one thin pillow each and wooden headboard so very uncomfortable trying to read or watch the TV when lying down. Room was really small. Paper cups instead of glasses which they left when they did the room. Final straw was walking from the car to the hotel and an enormous rat ran along the pavement in front of us and disappeared down a broken drain cover.
Stayed 2 nights in Aug 2025

8/10 Good

Joanne, San Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast. We paid for the cold breakfast which was plenty of food for us. Easy to walk to from train station as well as the cruise terminal. The bed was comfortable. Birds were a little noisy at 5 a.m.
Stayed 1 night in Aug 2025

6/10 Okay

mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Ok for an overnight stay! Was clean and comfortable but had to leave windows open as too warm and air con was very noisy! Kept being woken because of loud cars and people singing very loudly! Fix air con so windows can be closed shutting out the noise
Stayed 1 night in Aug 2025

6/10 Okay

Maria

Stayed 1 night in Aug 2025

6/10 Okay

David B

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Overall tired and in need of an upgrade.
Stayed 1 night in Aug 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Tariq

Travelled with group
Liked: Amenities, property conditions & facilities
Very convenient and affordable
Stayed 1 night in Aug 2025

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant and bay had great choices for everyone
Stayed 1 night in Jul 2025

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the Ibis very much. the location was perfect and the staff wonderful. I appreciated them storing our luggage and the bar and restaurant was excellent!
Stayed 1 night in Aug 2025

8/10 Good

James, Fullerton

Travelled with partner
Liked: Cleanliness, staff & service
Very convenient for Cruise Ships. A bit of a long walk but an easy taxi ride!
Stayed 1 night in Apr 2025

8/10 Good

Dawna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very humid night and although we did know there was no A/C when we booked, it was a little hot for sleeping. They did provide a fan in the room to help.
Stayed 1 night in Jul 2025

8/10 Good

JIAN HUI

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Staff & service, amenities
No AC, old facilities
Stayed 1 night in Jul 2025

8/10 Good

Mr S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay
Stayed 1 night in Jul 2025

4/10 Poor

Peter

Stayed 1 night in Aug 2025

8/10 Good

Laurie

Travelled with family
Liked: Cleanliness, staff & service
The hotel was ok, staff were pretty great. Room had no air flow, I understood that there was no air conditioning, not a problem at all for us, just need another fan
Stayed 1 night in Aug 2025

8/10 Good

Laura, Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not many amenities. Room was very small.
Stayed 1 night in May 2025

4/10 Poor

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Staff tried to assist. One was friendly, other less so. No AC. Mcd and tgi friday across the road
Stayed 1 night in Jul 2025

8/10 Good

Ihn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean good food.
Stayed 2 nights in Jul 2025

4/10 Poor

Andrea

Disliked: Cleanliness, property conditions & facilities, room comfort

Will never book an Ibis again!

Really disappointed in this hotel. Stayed one night in room 103. Huge stain on carpet in room, chipped furniture, dust round skirtings , splashes of goodness knows what on door of bathroom. So hot in room - although a fan was provided. We have stayed in Ibis hotels before and they have always been nice hence the reason we chose this one but never again. Didn’t complain although should’ve done! Honestly check out this room and give us a refund!
Stayed 1 night in Jul 2025

4/10 Poor

Connor

Travelled with group
Disliked: Amenities, property conditions & facilities
Rooms were very hot and some had an odd smell, very limited breakfast. Had what looks like air con in the rooms, including a temperature setting but staff said it is only a ventilator?
Stayed 2 nights in Jul 2025