ibis Southampton Centre

3.0 star property

Photo gallery for ibis Southampton Centre

Exterior
Exterior
In-room safe, desk, iron/ironing board, free cots/infant beds
Standard Room with 1 Double Bed - Harbour view
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Housekeeping
  • Laundry

Explore the area

View map
9 West Quay Road, Southampton, England, SO15 1RA
  • WestQuay Shopping Centre
    ‪6 min walk‬
  • Mayflower Theatre
    ‪9 min walk‬
  • Southampton Cruise Terminal
    ‪14 min walk‬
  • Southampton (SOU)
    ‪9 min drive‬

Room options

Standard Room with 1 Double Bed - Harbour view

  • Harbor view
  • Sleeps 2
  • 1 Double Bed

Twin Room, 2 Single Beds

7.8 out of 10
Good
(64 reviews)
  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds, Harbour View

  • Sleeps 2
  • 2 Twin Beds

Room, 1 Double Bed

8.0 out of 10
Very good
(139 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Southampton

Located in Southampton (Southampton City Centre), ibis Southampton Centre is within a 15-minute walk of Southampton Cruise Terminal and WestQuay Shopping Centre. .This hotel is 5.7 mi (9.2 km) from New Forest National Park and 8.9 mi (14.4 km) from Paultons Family Theme Park - Home of Peppa Pig World.

What's nearby

  • WestQuay Shopping Centre - 6 min walk - 0.6 km
  • Mayflower Theatre - 9 min walk - 0.8 km
  • Mayflower Park - 11 min walk - 0.9 km
  • Southampton Cruise Terminal - 14 min walk - 1.2 km
  • St. Mary's Stadium - 3 min drive - 2.0 km

Getting around

  • Southampton Central Station - 8 min walk
  • Southampton (SOU) - 9 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪John Lewis & Partners - ‬12 min walk
  • Costa Coffee
  • ‪Costa Coffee - ‬12 min walk
  • ‪Bill's - ‬3 min walk

About this property

ibis Southampton Centre

Hotel with a restaurant, near Southampton Cruise Terminal
Ibis Southampton Centre offers 93 accommodations with safes and coffee/tea makers. Cable television is provided. Bathrooms include bathtubs or showers and hair dryers.

This Southampton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 93 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as bicycles to rent or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access and a banquet hall.
You can enjoy a meal at The Cafe serving the guests of ibis Southampton Centre, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
The Cafe - This café serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English, French, Hungarian, Italian, Latvian, Lithuanian, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 12 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Cafe

Things to do

  • Bicycle rentals

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12.00 per person
  • Self parking fee: GBP 12 per day (in/out privileges)
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Air conditioning is not provided

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ibis Hotel Southampton Centre
ibis Southampton Centre
ibis Southampton Centre Hotel
ibis Southampton Centre Hotel
Accor Hotel Southampton Centre
ibis Southampton Centre Southampton
ibis Southampton Centre Hotel Southampton

ibis Southampton Centre Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 388 out of 1001 reviews
Rating 8 - Good. 305 out of 1001 reviews
Rating 6 - Okay. 184 out of 1001 reviews
Rating 4 - Poor. 78 out of 1001 reviews
Rating 2 - Terrible. 46 out of 1001 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal hotel for pre-cruise stay
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location

The location was great. Close to Horizon terminal where we embarked for our cruise. Hotel was good overall.
Stayed 2 nights in May 2025

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location.

Great location.
Stayed 1 night in May 2025

10/10 Excellent

DAVID

Stayed 1 night in May 2025

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Ample parking and a great location for the ports for a very reasonable price.
Stayed 1 night in Apr 2025

8/10 Good

Lap

Liked: Cleanliness, staff & service, room comfort

A Short distance from the Cruise Terminal

A pretty good location (just a short distance) from the cruise terminal. Cost about 5 pounds for taking the Uber from the cruise terminal.
Stayed 1 night in May 2025

10/10 Excellent

Anne

Liked: Amenities
I really appreciated how kind and helpful the staff was.
Stayed 1 night in May 2025

10/10 Excellent

Ted, Peterborough

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Key cards failed frequently but we were helped by the wonderful Katey at the front desk! She was truly an ambassador of the Ibis brand! Hotel provides a great , walkable location to the cruise terminals , shopping and more! Try there pizza!!
View from our window of cruise ship
A photo of a lobby poster
Downtown Southampton
Stayed 5 nights in May 2025

10/10 Excellent

Janet marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Kenneth

Stayed 1 night in May 2025

8/10 Good

Antonio

Travelled with partner
Liked: Staff & service, property conditions & facilities
Location, location. Clean and will book again. Good price
Stayed 2 nights in Apr 2025

10/10 Excellent

Christine

Liked: Amenities
Lovely room, staff very attentive and area so convenient for any last minute shopping before embarking on your journey
Stayed 1 night in May 2025

8/10 Good

Antonio, San Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk people were exceptional! Friendly and always attentive, a plus for the company. The rooms were clean and the bathroom was ultra clean although we found the tub very high and difficult to get in. The hotel could use some cleaning or painting on the hotel outside estructure. The only negative experience was with the breakfast service. The attendants were somewhat rude and un courteous. The menu read scrambled eggs and they wanted us to eat fried eggs instead. When we asked them for scrambled eggs, they complied but showed us their disgust! And we had paid 24 pounds for the breakfast. We liked the hotel and we are returning in two weeks again, although we don’t expect eating there again.
Stayed 2 nights in May 2025

8/10 Good

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and facilities, downside was having to pay for car parking
Stayed 1 night in May 2025

8/10 Good

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, tidy and good location

Easy to book in and check out. Small, but good bar available. Clean rooms and reasonable price when I booked it for a Thursday, although I noticed the price for a room would be much higher for the weekend. I will stay here again during the week though. Within easy walking distance of the main street and several pubs and restaurants and easy to get to, being just off the A33 main road. Parking was available, albeit they charged £10 a day for it. Breakfast was also available but quite expensive so we went to a nearby Costa.
Stayed 1 night in May 2025

8/10 Good

Trang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a convenient hotel to the cruise terminal. The key card sometimes does not work and there is only one elevator that can only fit 2 people with luggages.
Stayed 1 night in Apr 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant stay and no complaints.

Very convenient hotel and great price, stayed here twice, quick and easy check in, breakfast which is incudes is brilliant and its very close to the town centre/train station/West Quay. More ideal for people who needed a night stay before a cruise ship tour. Will definitely stay here again if i needed to stay here again.
Stayed 1 night in Apr 2025

6/10 Okay

Sean

Liked: Staff & service
Stayed 1 night in Apr 2025

8/10 Good

James

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Kieron

Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent service and a great stay
Stayed 1 night in Apr 2025

6/10 Okay

Anne

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
After a long day travelling , we went downstairs to buy a meal only to find the restaurant seating all reserved for a coach party and the chef wasn’t cooking for anyone else Room past its best , carpet outdated damaged in areas . Holes in curtains
Stayed 1 night in Apr 2025

8/10 Good

Raymond

Liked: Cleanliness, staff & service

Good hotel near cruise terminals.

Good information and service at reception. Hotel fit for purpose and met all our needs.
Stayed 1 night in Apr 2025

6/10 Okay

Simon

Travelled with partner
Liked: Cleanliness
There wasn't anything unique about the property.
Stayed 1 night in Apr 2025