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ibis Southampton Centre

3.0 star property

Photo gallery for ibis Southampton Centre

Exterior
Standard Room, 2 Single Beds, Harbour View
Exterior
Exterior
Standard Room with 1 Double Bed - Harbour view

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Business services

Explore the area

View map
9 West Quay Road, Southampton, England, SO15 1RA
  • Place, WestQuay Shopping Centre
    ‪6 min walk‬
  • Place, Mayflower Park
    ‪11 min walk‬
  • Place, Southampton Cruise Terminal
    ‪14 min walk‬
  • Airport, Southampton (SOU)
    ‪9 min drive‬

Room options

View all photos for Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 Double Bed

8.0 out of 10
Very good
(159 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

8.0 out of 10
Very good
(77 reviews)
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room with 1 Double Bed - Harbour view

Standard Room with 1 Double Bed - Harbour view

Standard Room with 1 Double Bed - Harbour view

7.0 out of 10
Good
(15 reviews)
  • Harbor view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Harbour View

Standard Room, 2 Single Beds, Harbour View

Standard Room, 2 Single Beds, Harbour View

  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Double Bed, Accessible

Room, 1 Double Bed, Accessible

Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

Similar properties

Daily continental breakfast (GBP 8.50 per person)
ibis budget Southampton Centre
  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available
  • Parking available
3.8 out of 5, Good, 1,041 reviews
The price is AU$86
includes taxes & fees
13 Jan - 14 Jan 2026
ibis budget Southampton Centre

About the area

Southampton

Located in Southampton (Southampton City Centre), ibis Southampton Centre is within a 15-minute walk of Southampton Cruise Terminal and WestQuay Shopping Centre. .This hotel is 5.7 mi (9.2 km) from New Forest National Park and 8.9 mi (14.4 km) from Paultons Family Theme Park - Home of Peppa Pig World.

What's nearby

  • WestQuay Shopping Centre - 6 min walk - 0.6 km
  • Mayflower Theatre - 9 min walk - 0.8 km
  • Southampton Guildhall - 10 min walk - 0.9 km
  • Mayflower Park - 11 min walk - 0.9 km
  • Southampton Cruise Terminal - 14 min walk - 1.2 km

Getting around

  • Southampton Central Station - 8 min walk
  • Southampton (SOU) - 9 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪PizzaExpress - ‬15 min walk
  • ‪Costa Coffee - ‬12 min walk
  • ‪Starbucks - ‬8 min walk

About this property

ibis Southampton Centre

Hotel with a restaurant, near Southampton Cruise Terminal
Ibis Southampton Centre offers 93 accommodations with safes and coffee/tea makers. Cable television is provided. Bathrooms include bathtubs or showers and hair dryers.

This Southampton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 93 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as bicycles to rent or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access and a banquet hall.
You can enjoy a meal at The Cafe serving the guests of ibis Southampton Centre, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
The Cafe - This café serves breakfast and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 12 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Cafe

Things to do

  • Bicycle rentals

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12.00 per person
  • Self parking fee: GBP 12 per day (in/out privileges)
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Air conditioning is not provided

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ibis Hotel Southampton Centre
ibis Southampton Centre
ibis Southampton Centre Hotel
ibis Southampton Centre Hotel
Accor Hotel Southampton Centre
ibis Southampton Centre Southampton
ibis Southampton Centre Hotel Southampton

ibis Southampton Centre Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 434 out of 1124 reviews
Rating 8 - Good. 339 out of 1124 reviews
Rating 6 - Okay. 209 out of 1124 reviews
Rating 4 - Poor. 85 out of 1124 reviews
Rating 2 - Terrible. 57 out of 1124 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Maridee

Stayed 1 night in Sep 2025

8/10 Good

Maryonna

Liked: Cleanliness, staff & service, property conditions & facilities
Shops nearby
Stayed 1 night in Sep 2025

6/10 Okay

JUDY

Liked: Staff & service
Disliked: Amenities
Second time staying at this hotel. It is extremely hot in the room. Thermostat does not work. For one night I can do it because of the convenience. Multiple days I would use a hotel with more amenities.
Tv is incredibly small with terrible sound as it’s in a box in the wall.
Stayed 1 night in Sep 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good thank
Stayed 1 night in Sep 2025

6/10 Okay

James

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Room was clean but very out dated holes in the curtains caulking around bathroom was missing and dark
Stayed 2 nights in Sep 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, good for a night’s stay, restaurants within walking distance
Stayed 1 night in Sep 2025

10/10 Excellent

Celia

Stayed 1 night in Sep 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, dinner options within walking distance.
Stayed 1 night in Sep 2025

2/10 Terrible

Philip, South Jordan

Travelled with partner
Disliked: Property conditions & facilities
When we entered our room it was so HOT! The sun was coming straight into the room and the windows could only open a small portion. We had to prop open our door into the public hallway for the majority of the evening. The room temperatures didn’t fall below 76 degrees until after 11pm. The hotel rooms didn’t have air conditioning. One of the staff told me the rooms on the front side of the hotel get very hot and the other side stays cool. Something the hotel could do is at least the windows could open more and the house keeping could close the drapes so the sun didn’t heat up the room like an oven. We would have checked into another hotel but everything was booked during the boat show.
Stayed 1 night in Sep 2025

10/10 Excellent

marilyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our brief stay in this hotel. Nothing to complain about with our twin room. Very clean. The staff were lovely and very helpful and we enjoyed a couple of cocktails, in the bar. The breakfast was adequate, so all in all, we would definitely stay there again. It took a bit of working out on how to get to the Hotel from the train station, by foot. We didn't attempt to walk to Southampton docks, so we ordered a taxi and were impressed that ordering a taxi was very simple and efficient,
Stayed 1 night in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, friendly staff, clean. Rooms very small, no A/c. Still pretty good.
Stayed 1 night in Sep 2025

8/10 Good

Brian, Kelowna

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Served the purpose for an overnight stay before our cruise. Unfortunately it's not an easy walk to the cruiseport as it appears on a map. Short on good dining options in the area.
Stayed 1 night in Sep 2025

8/10 Good

Christopher

Liked: Staff & service
Disliked: Property conditions & facilities
Really helpful and friendly staff
Stayed 1 night in Sep 2025

8/10 Good

Ewen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to the boat show. Good quality breakfast. Comfortable room.
Stayed 1 night in Sep 2025

8/10 Good

Rod

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and the staff were great
Stayed 2 nights in Sep 2025

8/10 Good

Marianne

Stayed 1 night in Sep 2025

2/10 Terrible

Robert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
My room was given to somebody else and alternatives were un satisfactory
Stayed 1 night in Sep 2025

8/10 Good

Harinder, TRACY

Travelled with partner
Property needs some upgrading.
Stayed 1 night in Sep 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in May 2025

6/10 Okay

Ben

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Okay but misleading

Very basic rooms that have seen a lot better days. The carpets were threadbare and itchy, the to had a mahogany wood surround that stuck out at a wrong angle. The harbour view rooms are not harbour view at all - more like facing the harbour direction. The wood chip walls were dirty. The shower was basic with very little water pressure. Okay stay if you are not in the room very much.
Stayed 1 night in Sep 2025

10/10 Excellent

TREVOR TERENCE

Travelled with partner
Liked: Cleanliness, staff & service
All staff provided excellent customer care with a very friendly open and approachable manner We were early for check in so decided to wait in the reception area which is smart bright and vibrant, coffee and croissant were fabulous. On the downside our room was very tired and dated but clean, with very clean white bedding, for this I can forget the dated room.
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Amenities
Friendly and helpful staff, convenient location, twenty-five minute walk to Princess cruise terminal. Lovely complementary breakfast.
Stayed 1 night in Sep 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025