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Crowne Plaza Hotel Manchester City Centre by IHG

4.0 star property

Photo gallery for Crowne Plaza Hotel Manchester City Centre by IHG

Exterior
Daily buffet breakfast for a fee
Property amenity
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • Housekeeping
  • Air conditioning

Explore the area

View map
70 Shudehill, Manchester, England, M4 4AF
  • AO Arena
    ‪8 min walk‬
  • Deansgate
    ‪9 min walk‬
  • Canal Street
    ‪11 min walk‬
  • Manchester (MAN)
    ‪19 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Room, 1 King Bed

8.2 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Club Floor)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Club Room, 1 King Bed (Club Floor)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(21 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Premium Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(22 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (Minifridge)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Room, 1 Queen Bed, Accessible (Minifridge)

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Suite, 1 King Bed (Club Floor)

Club Suite, 1 King Bed (Club Floor)

Club Suite, 1 King Bed (Club Floor)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

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About the area

Manchester

With a stay at Crowne Plaza Hotel Manchester City Centre by IHG, you'll be centrally located in Manchester, within a 10-minute walk of Deansgate and AO Arena. .This eco-certified hotel is 1.3 mi (2 km) from Canal Street and 1.6 mi (2.6 km) from University of Manchester.

What's nearby

  • AO Arena - 8 min walk - 0.7 km
  • Deansgate - 9 min walk - 0.8 km
  • Canal Street - 11 min walk - 0.9 km
  • University of Manchester - 3 min drive - 1.7 km
  • Etihad Stadium - 4 min drive - 2.7 km

Getting around

  • Shudehill Station - 3 min walk
  • Manchester Victoria Station - 7 min walk
  • Manchester Airport (MAN) - 34 min drive

Restaurants

  • ‪Cafe North - ‬1 min walk
  • ‪Lower Turks Head - ‬3 min walk
  • ‪Nell's Pizza - ‬4 min walk
  • ‪The Angel Pub - ‬3 min walk
  • ‪Hare & Hounds - ‬2 min walk

About this property

Crowne Plaza Hotel Manchester City Centre by IHG

Eco-certified hotel with a 24-hour fitness center and a 24-hour front desk
Crowne Plaza Hotel Manchester City Centre by IHG offers 228 accommodations with minibars and laptop-compatible safes. LCD televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 228 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature hair dryers and bathrobes. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services.
Grab a bite to eat at Glasshouse, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Manchester? This hotel has 7459 square feet (693 square meters) of space consisting of conference space and meeting rooms.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Glasshouse - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 19 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 12 to 17 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Glasshouse

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 7,459 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: GBP 1.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 12 to 17 per person
  • Nearby parking fee: GBP 19.00 per day (656 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Manchester City Centre
Crowne Plaza Hotel Manchester City Centre
Crowne Plaza Hotel Manchester City Centre by IHG Hotel
Crowne Plaza Hotel Manchester City Centre an IHG Hotel
Crowne Plaza Hotel Manchester City Centre by IHG Manchester

Crowne Plaza Hotel Manchester City Centre by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 599 out of 1001 reviews
Rating 8 - Good. 283 out of 1001 reviews
Rating 6 - Okay. 76 out of 1001 reviews
Rating 4 - Poor. 23 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Siu Kuen

Travelled with partner
Liked: Amenities
Very good… I have been staying here all the times….
Stayed 1 night in May 2025

6/10 Okay

Judith

Stayed 1 night in May 2025

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for shopping and the AO Arena. Excellent transport links with the tram stop being very close by. The staff were all very friendly and extremely efficient. Rooms were well appointed, and the beds very comfy. Cleanliness very good, however the corridors and certain aspects of the room did look tired and in need of refurbishment. Breakfast was very good, however expect queues at busy times. Overall, I would stay here again, if the price was right.
Stayed 1 night in May 2025

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Stayed 1 night in Apr 2025

10/10 Excellent

MAK CHIU

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
would stay next time
Stayed 2 nights in May 2025

8/10 Good

Ayodeji

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, decent facilities. The breakfast was quite excellent
Stayed 1 night in May 2025

4/10 Poor

Farhad

Stayed 1 night in Apr 2025

10/10 Excellent

Kremena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is spot on. The staff is very friendly.
Stayed 2 nights in Apr 2025

8/10 Good

Judy

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

G

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Henry, Kettering

Liked: Cleanliness, staff & service, property conditions & facilities
Greatcplace grwat location
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is easily found and a few minutes walk from the Arndale centre. Had a fast, efficient and friendly check-in. The room is clean and well appointed. Complimentary water and biscuits were a nice touch.
Stayed 1 night in Apr 2025

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous stay ! Can’t say enough about the staff and property! Went above and beyond to help me celebrate my Mom’s birthday surprise! We visited from Canada for a concert. Clean, spacious rooms, great amenities. Very friendly helpful staff. Everything is walkable including Piccadilly station. Large mall 3 min walk and lots of shops and restaurants around. Felt very safe. Ate in hotel restaurant, food was delicious and great service. Would not stay anywhere else if I find myself in Manchester again.
Stayed 2 nights in Apr 2025

10/10 Excellent

gordon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Chantelle

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very convenient

Very good position for amenities, room was good, breakfast lacked taste (bacon was not edible, tough as leather) rest ok Staff very helpful and friendly
Stayed 1 night in Apr 2025

8/10 Good

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel in a convenient location. Friendly staff and a good breakfast.
Stayed 3 nights in Apr 2025

10/10 Excellent

miss.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, amazing hospitality.
Stayed 2 nights in Apr 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Keith

Stayed 2 nights in Mar 2025

6/10 Okay

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Disappointing

I stayed at the Crowne Point with my family of 5 for a Man City game. I specifically picked this hotel (and paid more than other options) because they had adjoining rooms available and put the request in my reservation. Upon arrival, we asked if the rooms were adjoining and the front desk woman coldly said no that they were just next to each other. Both of our rooms had adjoining doors to other rooms one of which seemed to be empty so that was frustrating but I didn’t want to make a huge deal of it. One of our beds had a huge divot in the middle and you’d slide into it no matter what you tried. Like broken springs. The others were mostly firm but comfortable. Room was very clean and modern. About 2 am the room next door had an alarm go off which worried me because I wasn’t sure if it was my teenagers room or the other room next to us but I saw a hotel employee in the hall trying to help the room get the noise to stop. When we checked out, the elevator would stop each time completely full. Being on a higher floor with luggage, stairs weren’t a great option. A little stressful when we had a flight to catch. Not the hotel’s fault but just a heads up to leave early because it took us about 12 minutes to get down. The location is good and walking distance to most sights. Did not pay for breakfast so no review on that. Hotel was very clean and felt safe but overall I wasn’t impressed and would try another option next time in Manchester.
Stayed 1 night in Apr 2025