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The Gibside Hotel

3.5 star property

Photo gallery for The Gibside Hotel

Deluxe Double Room
Exterior detail
Front of property
Breakfast, lunch and dinner served
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Laundry
  • Housekeeping

Explore the area

View map
Front Street, Whickham, Newcastle-upon-Tyne, England, NE16 4JG
  • Intu
    ‪3 min drive‬
  • Utilita Arena Newcastle
    ‪7 min drive‬
  • St. James' Park
    ‪9 min drive‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪11 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.0 out of 10
Wonderful
(12 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Accessible

1 bedroom, in-room safe, desk, free WiFi

Deluxe Double Room, Accessible

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.6 out of 10
Excellent
(25 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

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includes taxes & fees
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About the area

Newcastle-upon-Tyne

With a stay at The Gibside Hotel in Newcastle-upon-Tyne (Whickham), you'll be within a 15-minute drive of St. James' Park and Quayside. .This hotel is 6.6 mi (10.7 km) from Beamish Open Air Museum and 1.8 mi (3 km) from Intu.

What's nearby

  • Intu - 3 min drive - 2.3 km
  • Utilita Arena Newcastle - 7 min drive - 6.5 km
  • St. James' Park - 9 min drive - 7.7 km
  • Quayside - 9 min drive - 7.4 km
  • University of Newcastle-upon-Tyne - 9 min drive - 9.1 km

Getting around

  • Dunston Station - 5 min drive
  • Bank Foot Station - 8 min drive
  • Newcastle Intl. Airport (NCL) - 14 min drive

Restaurants

  • ‪The Harry Clasper - ‬6 min walk
  • ‪The One Eyed Stag - ‬2 min walk
  • ‪Bridle Path - ‬3 min walk
  • ‪The Coachman - ‬3 min drive
  • ‪Pedalling Squares - ‬13 min walk

About this property

The Gibside Hotel

Hotel in Newcastle-upon-Tyne with a 24-hour front desk and a coffee shop
The Gibside Hotel offers 44 accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers, spring water baths, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Stay in one of 44 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature bathtubs or showers, spring water baths, and designer toiletries. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite to eat at Pacos Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). English breakfasts are available daily from 7:00 AM to 9:00 AM for a fee.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
English breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.
Pacos Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Daily English breakfast available 7:00 AM to 9:00 AM for a fee: GBP 9.95 to 12.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lounge Bar
  • Pacos Restaurant

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (122 centimetre high)

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Spring water bathtub
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Laptop-compatible safe

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 9.95 to 12.95 per person
  • Pet fee: GBP 20 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

Gibside Hotel
Gibside Hotel Newcastle-upon-Tyne
Gibside Newcastle-upon-Tyne
Best Western Plus Gibside Hotel Newcastle-upon-Tyne
Best Western Plus Gibside Hotel
Best Western Plus Gibside Newcastle-upon-Tyne
Best Western Plus Gibside
The Gibside Hotel Hotel
Best Western Plus Gibside Hotel
The Gibside Hotel Newcastle-upon-Tyne
The Gibside Hotel Hotel Newcastle-upon-Tyne

The Gibside Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 321 out of 635 reviews
Rating 8 - Good. 223 out of 635 reviews
Rating 6 - Okay. 67 out of 635 reviews
Rating 4 - Poor. 14 out of 635 reviews
Rating 2 - Terrible. 10 out of 635 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

A really friendly hotel. Excellent breakfast & Sunday lunch. Service outstanding we will definitely stay again
Stayed 3 nights in May 2025

10/10 Excellent

Margaret

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely gem just 10 minutes by taxi into Newcastle. All the staff were friendly and helpful from the receptionist to the dining room staff, especially Ann and John who made breakfast a unique experience. We will definitely consider staying there again in the future.
Stayed 1 night in May 2025

8/10 Good

Paul

Stayed 2 nights in May 2025

6/10 Okay

Andrea

Travelled with group
Disliked: Cleanliness

Ok

Pleasant young lady on check in and first morning of breakfast was good. Lovely lady serving us so all seemed well on service until breakfast on the 2nd day. The woman who was serving us seemed very rude and put out! It was a busy morning but when taking orders and asking what we wanted, I made a joke saying my husband was awkward as he wanted to add extras and she replied saying “yes like the other 12 that have done the same!” The attitude in which this was said was not pleasant. Also when bringing cutlery etc to the table (table wasn’t set up when we arrived) she handled the cutlery by the end we eat with after just having cleared another table and handling dirty pots, not washing her hands before tending to us! When we asked for more orange juice she literally threw the glass onto the table, resulting in the orange juice going all over the tablecloth. The rooms were very basic (we had a deluxe room) The cleanliness was poor. There was a peanut on the floor in the bathroom that had been there before we arrived and was still there when we left. The beds dip in the middle. This may also not seem like a major thing to some but when we arrived there was half a toilet roll from the previous guests! Would we stay again? No! For the money we paid we could have had much nicer elsewhere. We always review where we are staying and reviews seemed good but unfortunately for us it seemed otherwise.
Stayed 2 nights in May 2025

6/10 Okay

Angela

Liked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

Jonathon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Owen

Stayed 1 night in Apr 2025

8/10 Good

Darren

Stayed 1 night in Apr 2025

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Abdelrazek

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Andy

Stayed 1 night in Mar 2025

6/10 Okay

Gillian

Business traveller
Disliked: Cleanliness, property conditions & facilities

Disappointed

Hotel lift was out of order had to drag my case up 2 flight of stairs with a bad knee. Staff were friendly but hotel was bedrooms were dated the ceiling in my room looks like it had been water damaged and artex all cracked abd discoloured, Bathroom looked newish but sink obviously had issues with the plug as it had been removed leaving broken edges. The shower was terrible water just dribbled out, Carpets were all marked and look very tired. The saving grace was my evening meal this was delicious and staff were very friendly but bedrooms need some TLC
Stayed 1 night in Apr 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Anthony

Stayed 1 night in Mar 2025

10/10 Excellent

Nigel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Immaculately clean and value for money. Ideal location
Stayed 1 night in Mar 2025

8/10 Good

Andrew

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Miles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

IAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fitted my needs.
Stayed 1 night in Feb 2025

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gibside, good job

We only stayed at this hotel for one night and it was great. The check in/out was quick and straightforward. Staff were pleasant and very helpful. It’s a lovely looking hotel, the decor was beautiful. Only little problem was the shower was difficult to turn on and not hot enough when turned to max. Other than that we all said we would stay there again.
Stayed 1 night in Feb 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Silvio

Stayed 2 nights in Feb 2025

10/10 Excellent

Sarah

We had a lovely stay, a lovely Hotel in and a great bar area, would highly recommend, very good price also
Stayed 1 night in Feb 2025

10/10 Excellent

Diane

Stayed 2 nights in Feb 2025

10/10 Excellent

Steph

Stayed 1 night in Jan 2025

8/10 Good

Niki

Travelled with partner
Liked: Cleanliness, staff & service
Great location with plenty bars and restaurants around, good transport links to Newcastle. comfortable bed, rooms dated but staff friendly and cheap parking too. Would return.
Stayed 1 night in Feb 2025